Wireless Presenter in Windows 8

I have a Wireless Laser Presenter that works fine in every Windows version except for Windows 8.
Multimedia and mouse functions do not work under this OS. However, the page up and down functions work, so it is not a connectivity problem.
In the Windows drivers section I can see that there are 2 conflicts. The device has no driver available and it is USB plug and play.
Presenter errors:
I tried a driver from a different manufacturer:
Logitech driver for Windows 7, and I was able to use the multimedia and mouse functions. Unfortunately, I was not able to repeat the process and it worked only one time. Nevertheless, that proved me that it is possible to make the Wireless Presenter work
under Windows 8.
I need to know if someone has a Wireless Presenter working in Windows 8, or how can I make it work. It seems a simple HID device, so I do not understand why Windows 7 recognizes it but Windows 8 don't.
This is the device:

Hi,
“The device has no driver available since
it is USB plug and play.” “I already did that (calls included).
There is no driver.”
Just as Garth said,
it is USB does not mean there are no drivers, once you uninstall the driver for the usb, reboot the PC again, then plug the usb, the system will detect the drivers for the usb and reinstall drivers again, So what did you mean by “There is no driver”?
Windows doesn’t install the drivers automatically or you’re unable to find the drivers for win8 in the manufacture’s website? Right click the usb device(with a yellow mark on it) >properties, then view the “device status” (what is showing up under the device
status box ), and under the “Driver” tab, view the driver details, or update driver or uninstall.
Regarding to the compatibility, does the manufacture confirm that it is fully compatible with win8? An incompatible device doesn’t mean that it doesn’t work at all, it might just stays in a unstable status. Sometimes work while sometimes doesn’t work.
Please also make sure that you have a latest BIOS and chipest drivers for your PC.
Regards
Yolanda
Yolanda
TechNet Community Support

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