Wireless printer fax
Hi Guys and Gals,
I have a macbook pro and a HP Office jet 6700 print/scanner/fax. I want to be able to have a document on my computer and fax it to someone without having to print it and then fax it manually. I thought I had it hooked up property but it keeps saying looking for fax. The wireless printer and scanner works perfect. Please help me if what I want to do is even possible or if there is something I shoudl try that Im missing here.
Thanks,
Darcy
Are you just trying to use the fax or trying to install it? The fax should have a seperate driver for that model.
So you need to go to print and fax preference pane and press the + sign to add the Fax as if it is a completely different machine from your scanner/printer.
Similar Messages
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Fax: HP Officejet 8600 Plus (all in one wireless printer) OS: windows 7 64bit DSL Router/Modem
this is my second Wireless printer from HP. Main problem and only problem is that every time my phone rings the fax answers which is very annoying, hearing the tone while trying to answer the phone. I followed directions exactly. Have the fax set to answer on 6th ring...have auto answer set to off....yet it continuously answers when the phone rings. I've tried turning the printer off and it still happens...even when the PC and Printer are off it happens.
I am on a DSL line...share line with phone...have voice mail....have a home network.....
This question was solved.
View Solution.Hi,
Considering the fact taht you have tried turning the printer off and it still happens, I find it hard to believe it is the printer.. the fax should be turned off as any other functionality of the device.
Please try unplugging the phone line from the 1LINE port of the fax and try dialing to your phone line.. Can you hear any fax tone then?
If so, I affraid it is surely not coming from the HP device...
If you can see any change, replug the printer.. make sure you connect the cable into 1LINE and not into any other port by mistake...
Also make sure you connect the phone cable using an ADSL micro-filter.. make sure the printer connected into the Phone port of the filter and not into the ADSL port by mistake.
Please let me know of any change,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution -
Laser Jet M1217nfwMFP wireless and fax stopped working printer works with usb cord
I have an HP computer 64 bit version. The printer suddenly stopped working wireless, fax stopped working weeks ago. Printer does work with a usb cord. Turning it off (removing elec cord) on both computer and printer, didn't help. Nothing changed that was different to cause either problem.
Hi agueda
I see that your Laserjet M1217 wireless and fax stopped working but the usb connection does work.
I would restore the printers defaults to setup the wireless again.
Touch the setup (wrench button) on the printer, select network config, select restore defaults.
Then make sure the wireless radio is turned on.
Touch the setup button (wrench), network configuration, wireless menu, wireless radio-on.
Temporarily connect the usb cable from the printer to the computer and go to start, all programs, hp, laserjet m1217 and select wireless configuration and go through the wizard to reset up the wireless again.
or if your router has a wps button on it then you touch the wps wireless button on the printer and immediately touch the wps button on the router.
Printer should automatically connect to the wireless network.
Run the add printer wizard.
Go to control panel,(win7) devices and printers then click add a printer, next, select network
highlight printer, next, message installing printer.
Should be able to print over wireless again.
Check fax connections.
Then run a fax test.
Touch the setup (wrench button) on the printer, service, run fax test.
You should have 4 passes.
Change these fax settings on the printer.
private receive-wrench/fax setup menu/ok/fax receive setup/ok/private receive/ok/set it to off
error correction-wrench/arrow to fax setup/ok/all faxes/error correction/ok/set it to off/ok
speed-wrench/arrow to fax setup/ok/all faxes/ok/fax speed/ok//change speed to medium.
clear saved faxes-wrench/fax functions menu/clear saved faxes/ok/ok to clear.
Try sending and receiving a fax.
If you have any further issues please let me know.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP -
I need help installing my HP Officejet Pro8620 WIRELESS printer/scanner/copier/fax. Help please.
Click this link to obtain instructions and download software from the HP product support web page for your printer:
HP Officejet Pro 8620 Software and Drivers -
Faxing using a officejet 4500 wireless printer and a verizon wireless phone system
can I fax using a officejet 4500 wireless printer from a Verizon wireless home phone?
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I can no longer wireless print from my mac using my Lexmark X4550 printer
I have read all the previous forums from like a year ago about the troubles that Leopard brought to Lexmark printers, some helped a lot, although I would really like to use my wireless capabilities. I have tried uninstalling and reinstalling like 15 times and I decided to post a thread here to hopefully get this resolved. I get as far as installing the printer driver but then when I go to install the printer into my print&fax under system preferences it does not allow me to add the printer... It just does not show up under my printer options. Any help would be GREATLY APPRECIATED, Thank you.
P.S.
I can print using USB cable but would really like to print wireless. I was able to print wireless before I installed Leopard and have tried talking to Lexmark but no help.Try this:
http://discussions.apple.com/message.jspa?messageID=8096765#8096765
Good luck! -
Resolution - Printing HP LaserJet & Linksys Wireless Print Server WPS54GU2
Hello Guys:
After trying to figure out for 10 days and calling HP, Applet and Linksys support, i finally am able to print to my printer.
I have iMac running Tiger 10.4.8. I have a HP LaserJet 1012 Printer connected in a USB Port to the Wireless Print Server WPS54GU2. This is what I did to get it working.
First install the following drivers:
1) Go to http://www.linuxprinting.org/macosx/hpijs/ and download hpijs-foomatic-2.0.2.ppc.dmg and espgs-7.07.1.ppc.dmg file. Install hpijs first and espgs second.
2) After that Go to Server Preferences, Double click on Print/Fax.
3) Click on the "+" sign, select Line Printer Daemon - LPD
4) In the Address field, enter the IP address of your print server.
5) In the Queue name (This is very important). I used L2 for USB. You can try P1, L1 as well. Not sure how you have connected to the print server. For me L2 worked. I had tried using L1 and P1 and it didn't work for me.
6) The Name field should automatically be populated.
7) In the Print Using, select HP and then select "HP LaserJet 1012 Foomatic/hpijs" as the printer or whatever driver you have for your printer.
8) Click on Add
And now open up text edit or something and you should be able to print.
let me know if there are any questions.Try Repairing permissions (Disk Utility). Then restart, then add again.
What do you mean by the printer doesn't show up - the driver (print using:)?
You can try the generic HP Photosmart P1100 Gimp-Print driver that comes in OS X. -
Wireless Printing To A Windows Computer
Hello I have 2 windows pcs with a usb switch to switch my printer between the two, without having to use a print server. The 2 machines are connected to my home network with a linksys wireless router. I just got a new Macbook and i can't figure out how to print from it on my wireless network. Is there any way to do this?
Btw I'm not a mac noob i had an ibook g4 before this and have had many a mac.If the printer has no wireless function of its own, then you will have to connect to the printer share on the Windows box. Now, since you are switching between the printer between two PCs, you will need to have two printer queues on your Mac, one for each Windows printer share. Or, if you only want one PC to share the printer, then you will have to remember to switch the printer to shared PC (unless the USB switch has built-in smarts that lets it change automatically).
Once you have created the printer share (make sure the name is short and without spaces) on the Windows computer, you should be able to open System Preferences > Print & Fax and click the + to add a printer queue. Then select the Windows icon to display the Windows share. Generally you will share the Workgroup name in the first pane and selecting this will show the computers in that workgroup. After selecting the PC sharing the printer, you may have to authenticate using your Windows account to see the printer share.
When you see the printer share and select it, the Mac will look for a printer driver. Now for a number of machines, the vendor supplied driver will not work with this type of connection, so you will have to look at using a compatible driver like those supplied by Gutenprint. If your printer is newish, then you may have to download the latest version of Gutenprint to get support for your model.
HTH
PaHu -
Error when trying to set up wireless printing with USB C4580
Hello!
When I click on the set up assistant for my HP C4580 Photosamrt printer
I select my device and click continue it says selected device ins not configured, to configure click continue-
then i select configure your device for a wireless network and click continue. and nothing happens
- I get and error message
Process: HP Setup Assistant [9303]
Path: /Applications/Hewlett-Packard/*/HP Setup Assistant.app/Contents/MacOS/HP Setup Assistant
Identifier: com.hp.SetupAssistant
Version: 2.1.3 (2.1.3)
Code Type: X86 (Native)
Parent Process: launchd [162]
Responsible: HP Setup Assistant [9303]
User ID: 501
Date/Time: 2014-08-10 11:29:19.717 -0700
OS Version: Mac OS X 10.9.3 (13D65)
Report Version: 11
Anonymous UUID: 541D51FA-A485-209C-6CDA-525534BEEDFA
Sleep/Wake UUID: E43C0434-612D-4E86-A32E-B44355B94EA4
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
Performing @selector(performContinue from sender ACMCustomButton 0x31b7c0
Dyld Error Message:
Symbol not found: _WirelessIsAvailable
Referenced from: /Applications/Hewlett-Packard/*/HP Setup Assistant.app/Contents/Plugins/WiFi Confirm Settings.WiFiPlugin/Contents/MacOS/WiFi Confirm Settings
Expected in: /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 dyld 0x8fefd0b5 dyld_fatal_error + 1
1 dyld 0x8feffde8 dyld::bindLazySymbol(mach_header const*, unsigned long*) + 72
2 dyld 0x8ff1034e stub_binding_helper_interface2 + 20
3 com.hp.wifisetupassistant.confirmsettings 0x06f3ca83 -[WirelessSettingsAccessor init] + 103
4 com.hp.wifisetupassistant.confirmsettings 0x06f3a3d2 -[ACMWirelessSettingsController awakeFromNib] + 658
5 libobjc.A.dylib 0x9bb90262 -[NSObject performSelector:] + 62
6 com.apple.CoreFoundation 0x99883cb4 -[NSSet makeObjectsPerformSelector:] + 228
7 com.apple.AppKit 0x9853ae32 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1182
8 com.apple.AppKit 0x9852e995 loadNib + 369
9 com.apple.AppKit 0x9852dfbd +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZonewnerBundle:] + 828
10 com.apple.AppKit 0x987d797e +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 154
11 com.apple.AppKit 0x9852da3f +[NSBundle(NSNibLoading) loadNibNamedwner:] + 709
12 com.hp.wifisetupassistant.confirmsettings 0x06f3c3dc -[ACMWirelessSettingsInterface initWithModel:] + 108
13 com.hp.SetupAssistant 0x000038ad -[ACMController loadPlugin:] + 223
14 com.hp.SetupAssistant 0x00007262 -[ACMInstallerListViewHandler loadNextPlugin] + 1908
15 libobjc.A.dylib 0x9bb902af -[NSObject performSelector:withObject:] + 70
16 com.apple.AppKit 0x9877a8a5 -[NSApplication sendAction:to:from:] + 438
17 com.apple.AppKit 0x9877a6ad -[NSControl sendAction:to:] + 102
18 com.apple.AppKit 0x987c9c7b -[NSCell _sendActionFrom:] + 159
19 com.apple.AppKit 0x987e4f2a -[NSCell trackMouse:inRectfView:untilMouseUp:] + 2465
20 com.apple.AppKit 0x987e4161 -[NSButtonCell trackMouse:inRectfView:untilMouseUp:] + 513
21 com.apple.AppKit 0x987e3785 -[NSControl mouseDown:] + 690
22 com.apple.AppKit 0x9875fa9d -[NSWindow sendEvent:] + 11953
23 com.apple.AppKit 0x986fb91d -[NSApplication sendEvent:] + 4034
24 com.apple.AppKit 0x985401dc -[NSApplication run] + 823
25 com.apple.AppKit 0x98529018 NSApplicationMain + 1165
26 com.hp.SetupAssistant 0x00002832 _start + 216
27 com.hp.SetupAssistant 0x00002759 start + 41
Thread 1:
0 libsystem_kernel.dylib 0x94269046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x92cbcdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x92cc0cce start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x94269992 kevent64 + 10
1 libdispatch.dylib 0x99afe899 _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x99afe532 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x94269046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x92cbcdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x92cc0cce start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x94269046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x92cbcdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x92cc0cce start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x94269046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x92cbcdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x92cc0cce start_wqthread + 30
Thread 6:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x94268b76 __semwait_signal + 10
1 libsystem_c.dylib 0x94ed4fb7 nanosleep$UNIX2003 + 219
2 libsystem_c.dylib 0x94ed4e62 usleep$UNIX2003 + 60
3 com.apple.AppKit 0x987c2a4c -[NSUIHeartBeat _heartBeatThread:] + 2318
4 com.apple.Foundation 0x9ac21f0e -[NSThread main] + 45
5 com.apple.Foundation 0x9ac21e66 __NSThread__main__ + 1426
6 libsystem_pthread.dylib 0x92cbb5fb _pthread_body + 144
7 libsystem_pthread.dylib 0x92cbb485 _pthread_start + 130
8 libsystem_pthread.dylib 0x92cc0cf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x94263f7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9426316c mach_msg + 68
2 com.apple.CoreFoundation 0x99886c09 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x998861e1 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x998859fa CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x9988585b CFRunLoopRunInMode + 123
6 com.apple.AppKit 0x986f7b88 _NSEventThread + 283
7 libsystem_pthread.dylib 0x92cbb5fb _pthread_body + 144
8 libsystem_pthread.dylib 0x92cbb485 _pthread_start + 130
9 libsystem_pthread.dylib 0x92cc0cf2 thread_start + 34
Thread 8:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x94268ace __select + 10
1 com.apple.CoreFoundation 0x998d6af6 __CFSocketManager + 1158
2 libsystem_pthread.dylib 0x92cbb5fb _pthread_body + 144
3 libsystem_pthread.dylib 0x92cbb485 _pthread_start + 130
4 libsystem_pthread.dylib 0x92cc0cf2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x8ff300f8 ebx: 0x06f3ca29 ecx: 0x00000000 edx: 0x8ff58084
edi: 0x8ff58084 esi: 0x8fefe1e3 ebp: 0xbfffed28 esp: 0xbfffed0c
ss: 0x00000023 efl: 0x00000246 eip: 0x8fefd0b5 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x06de1000
Logical CPU: 0
Error Code: 0x00000000
Trap Number: 3
Binary Images:
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0x1d000 - 0x20fff +com.hp.HPInstallerPluginFramework (2.1.2 - 2.1.2) /Applications/Hewlett-Packard/*/HP Setup Assistant.app/Contents/Frameworks/HPInstallerPlugin.framework/Versions/A/HPInstallerPlugin
0x3fd2000 - 0x3fd7fff +com.hp.setupwelcomeplugin (2.1.2 - 2.1.2) /Applications/Hewlett-Packard/*/HP Setup Assistant.app/Contents/Plugins/Setup_Welcome.plugin/Contents/MacOS/Setup_Welcome
0x3fdf000 - 0x3febfff +com.hp.hpio.SmartX (1.10.0.2 - 1.10.1) /Library/Frameworks/HPSmartX.framework/Versions/A/HPSmartX
0x6d5c000 - 0x6d81ff9 com.apple.framework.familycontrols (4.1 - 410) <A33A97EE-C735-38BA-9B49-5D78DAA3DEDA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
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0x6db4000 - 0x6dc8fff +com.hp.setupselectdevicevisible (2.1.2 - 2.1.2) /Applications/Hewlett-Packard/*/HP Setup Assistant.app/Contents/Plugins/Setup_SelectDeviceVisible.plugin/Contents/MacOS/Setup_SelectDeviceVisible
0x6de3000 - 0x6df0fcf +com.hp.aio.smartx.plugin.DeviceManager (2.2.0 - 2.2.0) /Library/Frameworks/HPSmartX.framework/Versions/A/Plugins/DeviceManagerPlugins/HPDeviceManager.plugin/Contents/MacOS/HPDeviceManager
0x6dff000 - 0x6e4efe3 +com.hp.hpio.HPServicesInterfaceFramework (2.5.3 - 2.5.3.677) /Library/Frameworks/HPServicesInterface.framework/Versions/B/HPServicesInterface
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0x6ef0000 - 0x6ef2fff +com.hp.setuploadwifi (2.1.2 - 2.1.2) /Applications/Hewlett-Packard/*/HP Setup Assistant.app/Contents/Plugins/Setup_LoadWiFi.plugin/Contents/MacOS/Setup_LoadWiFi
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0x6f38000 - 0x6f40fff +com.hp.wifisetupassistant.confirmsettings (2.1.2 - 2.1.2) /Applications/Hewlett-Packard/*/HP Setup Assistant.app/Contents/Plugins/WiFi Confirm Settings.WiFiPlugin/Contents/MacOS/WiFi Confirm Settings
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0x90559000 - 0x90563fff com.apple.bsd.ServiceManagement (2.0 - 2.0) <B84F3916-236A-347B-9C1F-3DE571496737> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
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External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 48576
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=141.2M resident=35.0M(25%) swapped_out_or_unallocated=106.1M(75%)
Writable regions: Total=72.9M written=4876K(7%) resident=8628K(12%) swapped_out=8K(0%) unallocated=64.5M(88%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 1800K
CG image 236K
CG raster data 24K
CG shared images 180K
Image IO 912K
Kernel Alloc Once 4K
MALLOC 42.4M
MALLOC (admin) 48K
Memory Tag 242 12K
Stack 67.2M
VM_ALLOCATE 16.5M
__DATA 14.1M
__IMAGE 528K
__IMPORT 44K
__LINKEDIT 43.7M
__OBJC 1956K
__PAGEZERO 4K
__TEXT 97.4M
__UNICODE 544K
mapped file 154.4M
shared memory 4K
=========== =======
TOTAL 441.9M
This question was solved.
View Solution.Hi leslievilla,
There is no full feature software and driver available from HP, but the OS X v10.9 Mavericks driver for your printer is available through Apple Software Update (ASU).
With this driver you can still print and scan, you just wont have HP software to scan from. Scanning to the computer from the printer control panel is only available when using HP Scan software, thus it will not work because there is no HP scan software as apart of the Apple Software Update driver.
This explains the issue you are having with the Printer Assistant. That program, and any other HP Software for that printer that is on the computer was intended for an earlier version of the operating system not 10.9.
Is your printer currently on your home network? If not you will not be able to use the software to configure it and this model does not have a wireless setup wizard available from the front panel. Instead you will need to either connect a USB cable, or we can try a work around to get the printer on the network.
Please complete the steps below to rid the computer of the incompatible software.
Scrub/ Uninstall
Open the Applications folder > HP or Hewlett Packard folder > HP Uninstaller
Click continue, click on one of the printers in the list.
* Only do this step if you do not have any other HP Printers. Hold down Control, Option and Command, While holding the three buttons down,
Click uninstall.
Reset Printing System
Click the Apple icon ( ), and then click System Preferences.
In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan dialog box opens.
Right-click (or Ctrl +click) in the left panel, and then click Reset printing system…
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Repair Disk Permissions
On the Dock, click Applications, and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left (by default this is "Macintosh HD").
Click the Repair Disk Permissions button at the bottom of the window.
Once the repair is complete, restart the computer.
At this point you can connect a USB cable from the printer to the computer and you will be able to print and scan, or if the printer is already on your network you can add the printer to your System Preferences with these steps;
Please ensure you are using the HP driver, not the AirPrint driver.
Select Add other Printer or Scanner
Select the printer you are adding and next to 'Use' you can choose the printer driver instead of AirPrint
You can scan using one of the following methods;
Method one: Scan from the Print & Scan window
Method two: Scan from Apple Preview
Method three: Scan from Apple Image Capture
I hope this helps. If you have any additional questions or have any difficulty using any of these methods, please let me know what method you are trying and what the issue/error is. You may also find the following document helpful; OS X v10.9 Mavericks: Installing and Using the Printer on a Mac
If you want to use your printer wirelessly, you can use another computer with a compatible operating system to configure the printer onto your wireless network, if you have one, or you can message me back and let me know and we can look at the work around as an option.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP -
How do I find the IP address of a wireless printer (via bonjour) on my Airport Extreme?
I can see the MAC address of my macbook and the printer using the AirPort Utility, but I can't find the actual IP. Attempting to connect through the printer utility puts:http://hp88388e.local./ in the URL, but the page just hangs. isn't there a numerical address associated with the printer? how can I find it?
Thanx for the help! It was not the problem, however. I fixed the issue. Here is what happened:
Because the HP D110 printer was set up manually with the previous UBEE wireless router cable modem, the printer's IP address stayed fixed at 192.168.0.238 even after I performed a "factory reset" through the touch-screen menu. bonjour is apparently able to "see" the printer, and even establish a physical layer of communication with the printer, but it is unable to transfer data to and from the printer. Thus, while the network detected and could establish a link, no tasks could be accomplished (i.e. ink levels, paper out, actual printing, etc). additionally, the link to go to the printer webpage was dead (that was my first clue).
I tried hooking it up via the USB port on the airport extreme, and it would work perfectly. After I set it up, it automatially printed a test page and I discovered that it was still 192.168.0.238 - even though the airport extreme had it listed in the logs as 10.0.1.3. I figured that was the problem, but I was still unable to log into the printer webpage to reset the IP on the printer side.
Because I was unable to force the airport extreme to assign the printer to the existing address, I had to keep playing around with the on-screen menu. Evenually I found that inside the wireless menu, there is an option to reset all wireless parameters, and once I did this, I deleted the printer and added it again from the print/fax utility. this time, it worked wirelessly, and the printer web page could be accessed.
As an aside, the apple interface to the print/scan/fax settings were far smoother, faster, and more intuative than the HP utilities written by HP on windows! Hope this helps anyone who is also stuck. -
How do i find the email address assigned to my all-in-one wireless printer?
I am trying to set up my so called"all-in-one" (w/o fax?) to wirelessly print from my mobile or other computers connected to my network. I was referred to the eprintcenter.com site. I then read that I needed to set up an account. while doing so, I was asked to give an email address with the password? (you must be joking?) I went back to read that each device has an assigned email address that I could find by going through the device itself wireless menu.... Uhmmmmm?? I have not been able to find it... Nor, any of the other questions?
Hi IDNTLKHPPRODS,
You can see the email address of your printer on the printer itself. If you tell us the model of your printer, I can point you in the right direction to find that.
For creating an account on eprintcenter.com, you use your email address--the one where YOU receive your email, not the printer's email address. Once you have that account and have added your printer to it, you can customize the email address so it is something easier to remember.
I hope this helps!
JamieAtHP
I work on behalf of HP. -
My MacBook will no longer connect to my wireless printer.
My MacBook (circa 2010 - it's not a MacBook Pro) stopped connecting wirelessly to my HP printer (3050 J610). I get a message, "Printer is offline." The printer is on and I have no trouble printing from my iMac. I appreciate any advice/insights. Thank you.
Welcome to Apple Support Communities. We're all users here.
There is a 'Reset Printing System' command:
, System Preferences, Hardware, Print & Fax, right-click (Command-click) on the printer in question in the left column, as illustrated below, and select Reset Printing System.
WARNING NOTE: This WILL delete all printers AND print cues AND saved settings, if you have saved your own 'custom settings' for the printer, and named them, such as 'Staples Glossy Photo-rear feed', those WILL disappear.
Then you then will need to reinstall all printers, and re-create any custom settings, so if you have a lot of custom settings saved, make screen captures (+shift+3) for the things you customized BEFORE you reset.
Yes, this is drastic, but if nothing else works, AND THE PROBLEM IS NOT CAUSED BY A PRINTER MALFUNCTION, this has always worked for me to cure my wireless print problems such as you describe.
Message was edited by: kostby -
Not all laptops in household connect to wireless printer on AEBS
I have the latest Airport Extreme Base Station (n), and an HP Deskjet 5900 printer connected to it's USB port. The AEBS is setup to Share the printer wirelessly. I've also made this option available through the main desktop (Mac Pro) that is connected directly to the AEBS.
I have a MacBook (intel) connected wirelessly to my network. I was able to connect to the "Add" the HP to my list of printers and successfully print to it wirelessly.
Unfortunately, our MacBookPro that is also connected wirelessly can not locate the printer.
Some facts:
-Both laptops are running 10.5.8
-Both have the latest HP Printer Drivers
-Both are running admin accounts, so we should be able to make any necessary changes to printers, prefs, etc.
Couple of things to note:
When hitting "Add" on the MacBook, I get an extensive list of connection options, e.g. "Default", "Fax", "IP", "Apple Talk", etc... the HP Deskjet is connected via Bonjour.
When hitting "Add" on the MacBookPro, all I get is one two column window with the option "Local Zone" at the left, nothing on the right hand side, and the fields "Name, Location, and Print Using" below... all of which are not selectable.
We are able to print to a hardwired USB printer connected to the MacBookPro, but that's about it.
The MacBookPro does have Parallels installed, so I don't know if that is some how changing the behavior of this panel, but we aren't running it at this time, since this is being setup in the Mac OS side.
Hopefully that is enough information to give a clearer picture. I'm hoping it's a setting somewhere that for whatever reason was inadvertently turned off.
Thanks!A couple things to keep in mind with what you are trying to do: the AirPort card was originally intended to allow the computer or laptop to connect to a wireless base station, such as a router, AirPort Extreme, etc. It just so happens that setup properly they allow the computer to work as a wireless connection point to the internet for another device. They are not intended to provide the full functionality of a router, however.
While a number of people using the forums have discussed connecting devices like iPads to the internet via their iMacs and MacBook Pros, using the computer to provide internet access and at the same time work in reverse by providing wireless printing could end up causing signal clashes and conflicts.
You would be far better off installing a router to provide the functions you are describing. Or keep very tight controls on what device is doing what and not over burdening the AirPort card. -
HP Director won't work with Wireless Print Server
I have an HP 5500 Office Jet all in one. It comes with bundled software called HP Director that enables scanning, printing, and faxing. The software worked fine while I had the printer connected to my pc with a USB cable.
To give myself flexibility I installed a WPSM54G Linksys Wireless G Printserver. There is no direct connection between my printer and pc anymore.
Printing still works fine. This is being handled by the Linksys software.
The HP Director no longer can find the printer. When I try to scan (for example) using HP Director, I get a message that "an error occurred communicating with the printing device...". It presumably is looking for a direct USB connection, and not finding one.
I can't find a fix on the HP site, but I imagine there must be one. Wireless print servers have been around for quite a while. Is there a download that will solve this problem?
Thanks for your help.Hi JoJoh,
I can't be of much help with the printer but I just checked my "Pages" and my version number is 4.0.2. I'm using iWork 09. Perhaps you need to update? I just checked the "Snow Leopard Compatible" site and found "Apple Pages 4.0.2" is compatible. It didn't mention 1.0.2. I'm so sorry. That's pretty rough when it's how you make your living.
As for the printer, I have an HP Photosmart C4580 which wouldn't print. I finally just deleted all the printers on my MacBook and used my Snow Leopard install disk and selected the "Optional Install" which allowed me to just reinstall the printers. My HP is now working fine. I do feel like this is just a work-around until HP gets things sorted out. I say that because even though my HP now works, the only place it shows up is in my users folder. It's not in my Applications folder, but as long as it works for now, I don't care.
Hope I was of some help to you. Best of luck! -
HP Director software won't work since I installed Linksys Wireless Print Server
I have an HP 5510 Office Jet all in one. It comes with bundled software called HP Director that enables scanning, printing, and faxing. The software worked fine while I had the printer connected to my pc with a USB cable.
To give myself flexibility I installed a WPSM54G Linksys Wireless G Printserver. There is no direct connection between my printer and pc anymore.
Printing still works fine. This is being handled by the Linksys software.
The HP Director no longer can find the printer. When I try to scan (for example) using HP Director, I get a message that "an error occurred communicating with the printing device...". It presumably is looking for a direct USB connection, and not finding one.
I can't find a fix on the HP site, but I imagine there must be one. Wireless print servers have been around for quite a while. Is there a download that will solve this problem?
Thanks for your help.kts0347 wrote:
...My printer interfaces wirelessly through my print server. So, HP Director doesn't see the printer, and fails to run the tasks it is offered for - scanning, photos, faxes....
Exactly my point. These services: scanning, photos and faxes will never work through a print server.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP
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