Wireless printer is offline and I can't get it back online

I have a HP Envy 700-414 Desktop PC operating with Windows 8.1 (64-bit) system that was connected wirelessly to a HP Officejet Pro 8600 Plus printer.  It worked fine for the first couple of days.  Now it says that my printer is offline.  I've tried several troubleshooting tips, but none have worked.  How can I get my printer ONLINE again?? Please help!  Getting frustrated!!

Hello,
Thanks for the post.  I might recommend checking this document below to address the offline messages.  We may just have some stubborn print jobs in queue that have not printed that need to be cleared.  Good Luck!
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=us&dlc=en&lc=en&product=4231205&tmp...
I worked for HP but my posts and replies are my own....Thank you!
*Say thanks by clicking the *Kudos!* which is on the left*
*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

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