Wireless printer not found on home network

Help!!!
I've got an HP Photosmart B110 printer. It connects to my Thomson Gateway router ok and the test report that prints out shows everything as being ok.
When I log on to the router it shows that it can see the printer
I'm using both a PC and a laptop, which both have Windows 7. The PC is 32 bit, the laptop is 64 bit. They will print ok when the cable is plugged in but can't get either to work on wireless. I've tried downloading the HP Home Network Diagnostic Utility and it can't find the printer on the network. I've tried giving the printer and static IP address and all the settings on the router seem to be ok and I've run out of ideas
Can any one suggest anything else to try?

Thanks very much for all the suggestions. There is good news and bad news!
I tried most of things posted; I changed the wifi channel to 11, I unistalled the HP software on my laptop, disconnected the dsl cable to the router and then reinstalled the HP software (with my Mcafee firewall disabled) and SUCCESS, the printer worked wirelessly!!
So then I did it all again on my PC and it also worked.
I tried restarting my laptop and printer still worked wirelessly
I tried turning off the printer and put it back on and again it still worked.
That's the good news.
Printer, laptop and PC all switched over night, turned them on again today and surprise surprise I can't print wirelessly.
The printer wireless test report says that it is connected to the router. When I log onto the router (Thompson Gateway) it can see the printer but shows it as being inactive. Is this a printer fault? A router fault? I'v not bothered disabling the router firewall today as I can't see this making any difference but I'm running out of ideas
Any other suggestions from anyone??!!

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Wireless Printer not found by PC Win7

I'm running out of ideas and patience and hoping someone on this forum might know.
I recently installed an Airport Extreme, upgrading from an Airport Express. My printer worked just fine with the Express by plugging it in via USB and then the PC saw it wirelessly no problem.
However the PC now can't find it and it's only happened since I installed the Extreme. Could it have anything to do with Double NAT? I received that error when installing the AE and chose to "ignore" it.
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I've gotten the Extreme to work either way, PPPoE or Ethernet.
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... and you are right here in that you don't need to have Internet access to share the printer BUT if you have a Double NAT condition present, then network clients on the WAN-side of the AEBSn will not be able to "see" the printer. Only those network clients directly connected to the AEBSn by wire or wireless should be able to see it. I assume when using the AirPort Utility, the utility recognizes the printer ... correct? If so, and you have your computer connected directly to the AEBSn by Ethernet, can it see it now?

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Sorry that you are having a problem with the printer not being found.
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**Click the KUDOS star on the left to say 'Thanks'**
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.

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This question was solved.
View Solution.

Hi @prazdancr,
Welcome to the HP Forums!
I am sorry that you cannot scan with your HP Envy 5535, but I am happy to help!
For further assistance I will need to know:
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is connected, Wireless, or USB.
If the printer is able to make copies by itself.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
In the meantime, please try going through this scanning guide. A 'The computer is not responding' Error Message Displays During Scanning.
Hope to hear from you soon, and have a nice day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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If it is a Safari thing only, maybe resetting Safari as described below will help. The first thing that I would try if you haven't done so already is to simply restart your iPad. These are all sort of generic type things but you can give them a shot ....
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Enter your credentials and you will have access to the settings from there.
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Open a web browser:
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Hold down the windows key, then press R. This brings up the run box. In that box type "cmd" (without the quotes) and press enter. In the black box that pops up, type "ipconfig" (without quotes) then hit enter. Your default gateway is the IP address for your router. It will start with 192.168.....
Take that number and put it into the address bar in your browser and hit enter. It will then ask you for a user name and password. For linksys, it's admin for both. If you have another brand, just google "default password for ******" replacing the asterisks with the brand name of the router. Once you have entered the correct user name and password, you're there.
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1.From the Apple menu, select System Preferences.
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5.On the iPhone/iPad go to Settings > Wi fi > click the blue arrow beside the network > Select Forget network
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Hello Noddy1964,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
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Update your device to the latest version of software.
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Wireless printer not found on home network

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