Wireless printer not found

My brand new Officejet Pro 8600 is easily connected to my wireless network, but cannot be connected by any device in the network. My DHCP-router shows it, but from other units, I can't even ping it. Although I disabled the firewall both from windows and my router, it is still not connectible.

Wireless isolation (within SSIS) was enabled on my router. This is no good idea. Now connection is peace of cake. Thanks to HP support.

Similar Messages

  • Wireless printer not found on home network

    Help!!!
    I've got an HP Photosmart B110 printer. It connects to my Thomson Gateway router ok and the test report that prints out shows everything as being ok.
    When I log on to the router it shows that it can see the printer
    I'm using both a PC and a laptop, which both have Windows 7. The PC is 32 bit, the laptop is 64 bit. They will print ok when the cable is plugged in but can't get either to work on wireless. I've tried downloading the HP Home Network Diagnostic Utility and it can't find the printer on the network. I've tried giving the printer and static IP address and all the settings on the router seem to be ok and I've run out of ideas
    Can any one suggest anything else to try?

    Thanks very much for all the suggestions. There is good news and bad news!
    I tried most of things posted; I changed the wifi channel to 11, I unistalled the HP software on my laptop, disconnected the dsl cable to the router and then reinstalled the HP software (with my Mcafee firewall disabled) and SUCCESS, the printer worked wirelessly!!
    So then I did it all again on my PC and it also worked.
    I tried restarting my laptop and printer still worked wirelessly
    I tried turning off the printer and put it back on and again it still worked.
    That's the good news.
    Printer, laptop and PC all switched over night, turned them on again today and surprise surprise I can't print wirelessly.
    The printer wireless test report says that it is connected to the router. When I log onto the router (Thompson Gateway) it can see the printer but shows it as being inactive. Is this a printer fault? A router fault? I'v not bothered disabling the router firewall today as I can't see this making any difference but I'm running out of ideas
    Any other suggestions from anyone??!!

  • Wireless Printer not found by PC Win7

    I'm running out of ideas and patience and hoping someone on this forum might know.
    I recently installed an Airport Extreme, upgrading from an Airport Express. My printer worked just fine with the Express by plugging it in via USB and then the PC saw it wirelessly no problem.
    However the PC now can't find it and it's only happened since I installed the Extreme. Could it have anything to do with Double NAT? I received that error when installing the AE and chose to "ignore" it.
    Any other ideas or suggestions?

    I've gotten the Extreme to work either way, PPPoE or Ethernet.
    Sorry, but that doesn't make any sense. If your ISP requires PPPoE, then the AEBSn MUST be configured for PPPoE in order to gain Internet access UNLESS your Netopia is providing it. The fact that you are getting a Double NAT error is still telling me that both the Netopia and the AEBSn is configured with NAT enabled.
    However, neither mode seems to allow my printer to be seen.
    ... and you are right here in that you don't need to have Internet access to share the printer BUT if you have a Double NAT condition present, then network clients on the WAN-side of the AEBSn will not be able to "see" the printer. Only those network clients directly connected to the AEBSn by wire or wireless should be able to see it. I assume when using the AirPort Utility, the utility recognizes the printer ... correct? If so, and you have your computer connected directly to the AEBSn by Ethernet, can it see it now?

  • I can no longer print using wifi. I have to connect a USB cable to print. Setup and pref show that I should be able to print wireless but I keep getting printer not found msg when trying.

    I can no longer print via wifi. I could at one time but now I have to connect to printer with USB. All settings appear correct in printer and macbook. Sys pref shows printer with green light next to idle. Sending a print prompt results in "searching for printer, printer not found, ensure printer is turned on". I have reinstalled printer in my print list and reinstalled printer software on macbook. Kodak 5250 AiO printer shows it's configured for and on wifi channel. I go online with laptop using wireless but cannot print. Help!

    If you know the IP address of the printer, then you can check if there is a working path between the Mac and printer. This can be done using Network Utility or a web browser.
    If you open Network Utility and select the Ping tab, you can enter the IP address of the Kodak and then press the Ping button. If there is a working connection then you should get a reply to each packet sent.
    With the web browser, many devices have a built-in web server so you can type the IP address of the printer into the browser and if there is a working connection then you will open the printers web page.
    So, are you able to confirm you have a working connection between the Mac and printer?

  • Hp 5535 will not scan, error message printer not found

    I have a HP Envy 5535. I have only been able to scan one time with it. I scanned 22 documents, after running HP Scan Doc 4.4. Each time the HP Scan Doc states that everything is OK, yet as soon as I try to do even a test scan, I get the error message "Printer not found." I have also tried to run this scan with my McAfee virus firewall off, and it still doesn't work. I have also identified it on McAfee as part of my network.
    This question was solved.
    View Solution.

    Hi @prazdancr,
    Welcome to the HP Forums!
    I am sorry that you cannot scan with your HP Envy 5535, but I am happy to help!
    For further assistance I will need to know:
    If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
    If the printer is connected, Wireless, or USB.
    If the printer is able to make copies by itself.
    If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
    In the meantime, please try going through this scanning guide. A 'The computer is not responding' Error Message Displays During Scanning.
    Hope to hear from you soon, and have a nice day!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • Printer not found all of a sudden

    I've been merrily printing away from safari to my wireless HP Photosmart C4700 printer for a few months utilizing HD Print Magic when all of a sudden today it's not working.  When I click print in safari to print a page, it says printer not found.  Normally I click print in safari and it sends it through print magic.  I wondered if print magic was seeing the printer, so I opened print magic and indeed the printer was there.  Somehow safari is not seeing my printer.   Does anyone know how to rectify  this?  Help would be appreciated!!

    If it is a Safari thing only, maybe resetting Safari as described below will help. The first thing that I would try if you haven't done so already is to simply restart your iPad. These are all sort of generic type things but you can give them a shot ....
    Go to Settings>Safari>Clear History, Cookies and Cache. Then restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut down. To power up, hold the sleep button until the Apple logo appears. Try to print again.
    Try this as well. Close Safari and all open apps. If Safari is open - you have to tap the home button before you close the apps. Double tap the home button to bring up the task bar. Tap and hold down on any app icon in the task bar until it wiggles. Then tap the minus signs in the corner of the app icons to close them all. Then restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut down. To power up, hold the sleep button until the Apple logo appears. See if you can print now.
    I guess you could also try rebooting your router - sometimes that can fix wireless issues that crop up. Unplug it from power for about 30 seconds and then plug it in again.
    You can also reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds untilt the Apple logo appears - ignore the red slider. See if you can print now.

  • Why is my wireless network not found?

    I have just installed HP Deskjet F4500 on my PC. I want to connect to my wireless network connection but it keeps telling me "wireless network not found". (I am using my wireless so I know that the wireless connection is fine.) I have all correct details (correct network, SSDI, WPE encryption code) for installation but no luck.
    I have a Netgear DG834N router. I did run the www.hp.com/go/networksetup analyser which told me that HP is not currently supporting the router. Can that be right?
    This question was solved.
    View Solution.

    OK, let's go check the router's settings:
    Type 192.168.1.1 into a browser.  The login is 'admin' and the password is 'password'.
    On the left side, choose Wireless Settings under the Setup heading.  You should see your SSID.  Make sure the Mode is set to 145Mbps.  Here you can choose your Security Options.  I highly recommend WPA2-PSK (AES).  If you have WEP, please change it.  WEP is not secure.  If you change your security settings, choose a passphrase that is at least 13 characters, numbers and letters, upper and lower case.  You will have to re-enter this into all of your wireless devices.
    Now, lower on the left side, choose Wireless Settings under the Advanced heading.  Make sure that SSID broadcast is checked.
    If you changed anything, check Apply toward the bottom.
    Let me know what you found.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Printer not found but my 5510 is connected to the network

    Help, my 5510 B111a printer was working fine then suddenly it stopped finding my computer to scan to, and my printed couldn't find it to print to.
    I have recently changed my broadband to BT Infinitty 2, but it was working after I changed.
    I have restored the the printer to factory settings and reinstalled the new router and it is showing as being connected to the network and shows the IP address.
    I re-installed the driver on my laptop but when it tries to add it to  the network it comes up as 'printer not found'. I entered the IP adress it gave me when I connected it to the network but it still comes up as not found.
    Going a bit mad here now, can anyone help please?

    Sorry that you are having a problem with the printer not being found. 
    Try to disable the firewall and anti-virus. 
    Also, plug in a USB cable and see if it gets recognized. If so, then it is something on the network that is blocking the printer ports. 
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  • TS2634 I cannot print from my ipad. The wireless is connected, I have no trouble printing from my computer. When the ipad looks for the printer it comes back with the message. "Air printer not found" What can I do to correct this? P S Ipad2 is only 1 mont

    I cannot print from my ipad. It is connected to the wireless okay. I have only had this ipad for a month and while I am not sure I think it has been okay to print before 2 days ago, when I tried to print and I got the message "Airprinter not found" Has anyone experienced this and if so what did you do about it? I have no trouble printing from my computer.

    ... Has anyone experienced this and if so what did you do about it?
    I rebooted my Airport Extreme.
    Try rebooting your router. Make sure its firmware is updated.

  • Photosmart 7515 connect via USB but not wireless, Device not found on Network

    Purchased a 7515 all-in-one, was able to setup wirelessly to MacPro but has lost ability to connect wirelessly.  This happened with OS X Lion and nor MountainLion.  Have a TimeMachine Airport.  Printer connects to network but during setup from MacPro, repeatedly get "Device Not Found on Network" after stepping through wireless installation setup screens.  I have reset router, printer, firmware updates, software updates.... at wits end.  I have followed the instructions on the below resource page link with no luck.  Use WPA-PSK encryption (Automatic AES or TKIP) on network and diagnostics on printer pass.
    Please help anyone!
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02946597&tmp_task=solveCategory&cc=us&dlc=en&la... 

    It sounds like the Macs and the printer just aren't communicating.
    If you press the network icon on the printer, does it indicate it is connected to the network?
    I recommend two additional steps that are not listed in the linked document.  The printing system of the Mac may need to be reset as it will clear any software that could be interfering (such as corrupted installations).
    Follow the steps as outlined for 10.7 or 10.8 in this document from HP.
    The next step is to install the driver package from Apple.  This can be found here.
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  • Wireless printer not working after 10.5 upgrade

    My Canon All-in one MP600 was working fine using 10.4.11 and Airport Extreme Base Station. I upgraded to 10.5.4 and now the printer does not work. I checked the Airport utility and the printer shows under printer. The printer works fine on my wife's MacBook. The old printer setup utility app is not present on 10.5. Am I missing something? I followed the instructions to install the wireless printer but it still does not work. It works fine when I use the USB cable directly to my powerbook G4.

    Found problem. Removed printer from Sys Prefs -> Printers and Fax and re-installed it. Works now.

  • Photosmart d110a printer not found

    photosmart d110a on a mac with os lion via wireless connection
    The printer had been working fine until today. We updated to LION in December but printed fine until today...
    I went to support for help. So I went and downloaded latest software and drivers on computer and even used a USB cable so I could check for firmware updates on the printer itself; it said it had latest updates already.
    So I go to the HP Installer download (from what was downloaded from updates) and commence to update and configure the printer. My mac can't find the printer still so I use a USB cable to connect them (following directions as I am prompted). Message says 'software is successfully installed. You are now ready to set up your device and software.' I disconnect USB cable.
    I click continue and my device is not listed. I even go back to HP site and follow instructions on how to enter the IP manually and still it will not connect.
    So I plug the USB back in to mac and it shows my device. I click configure...says it is compatible with wireless networks and I check off box that says "configure your device for a wireless netwk".
    Next window says 'application has detected your device is currently connected to the following wireless netwk..." I confirm the wireless settings as correct and say to keep the settings and click continue.
    Next window says 'HP device is now configured correctly' and the IP address listed matches the one on my wireless netwk test print pages that I ran and printed earlier. (I turned off printer twice and reran the wireless netwk test and it prints out 'congratulations on successful setup of your wireless printer', shows 'excellent' signal quality and the same info each time...same IP address, etc) **Bottom of this window says "IMPORTANT: please disconnect the USB cable connected to your device now." So I do and click continue.
    POP UP says 'device not found on netwk'...'wireless netwk settings were successfully downloaded to your device. However, your Mac was unable to locate the device on the netwk. Please make sure that : Mac is connected to device wired or wireless, device is connected to wireless netwk....'
    Not sure if this is worth noting but while the printer is connected via USB, it will print.
    Please help! I am sooo confused!!!

    Hi MiltonLafer,
    Welcome to the HP Forums! I understand you cannot install your HP Photosmart D110a with Windows 7. I am happy to help you! I have a couple of questions for you:
    How is your printer connected? Wireless or USB?
    Are you using the CD for the install or the online download?
    If you are using the CD, I would recommend to try the HP Printer Install Wizard for Windows instead, to see if that works.
    Hope this helps you, and have a great day!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • HP Photosmart 7510 series printer (Printer not found)

    My HP Photosmart 7510 printer was operating normal.  Then when I tried to scan to the computer I got the following "The HP Photosmart series was not found."  Then I received the following "The device you are trying to access has generated an error; Please ensure that the device has been properly confiqured."  All of the other functions of my printer are working normally.  It prints from the computer, it FAXs correctly (both transmitting and receiving) and copies.  I have not made a changes to the system.  What must I do to get the scanning function back?

    Hello there! Welcome to the forums @trebor-340-ste ,
    I saw your post about the scanning issue you are facing with your Photosmart 7510 and would like to try and help out! I thank you for letting me know you can copy and print!
    Could you please respond with which OS you are running and I will research this for you.
    In the meantime, please try a power reset and ensure the printer is plugged in directly to the wall outlet, avoiding power bars and surge protectors. This ensures the printer is receiving full power and may help greatly. If you are connected wireless on ethernet, also unplug your router for a minute before starting up the printer and computer.
    Press the Power button to turn on the product.
    With the product turned on, disconnect the power cord from the rear of the product.
    Unplug the power cord from the wall outlet.
    Wait at least 15 seconds.
    Plug the power cord back into the wall outlet.
    Reconnect the power cord to the rear of the product.
    If the product does not turn on by itself, press the Power button to turn it on.
    Thank you
    R a i n b o w 7000I work on behalf of HP
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    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Wireless printing not working properly on HP officejet 4500

    Hi,
    I have recently bought the OfficeJet 4500 wireless printer.
    Now I have a problem when printing a document from wireless connection. When I send a document to be printed from wireless network, it does not transfer completely, and the document can’t be printed completely.  This accurse when sending small files (128 KB) and a bit larger (1,14 MB) files.
    When printing the same document when connected to the printer with the usb cable, the document will print correctly.
    I have followed the steps of wizard for wireless set up, and when I printed the confirmation page, all was set correctly.
    The router I’m using is a Linksys WRT45GL. The IPs are set by dhcp and I don’t have a MAC filter active.
    Can you help me with my problem?

    Does anybody have an idea where to start looking at least? Where could be the problem?

  • C7289 All in one- wireless printing not working

    It looks like all connected for wireless printing, however, nohing will print! Please help

    Print a Wireless Network Test from the front of the printer (Setup > Network area).  Does the printer have a valid IP address (not  0.0.0.0 or 169.254.x.x)?
    Tell me about your network - router brand/model, encryption type (WEP, WPA, etc) and ISP type (DSL, Cable, etc).
    What operating system?
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

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