Wireless printer not staying connected

Hello,
I have been having a problem with me Officejet 6500 Wireless all in one printer
I have it wirelessly connected to my treadnet router.
I can initially see the printer and can print from it on all computers on my network but after awhile I can no longer see it and the only way to fix the problem is to unplug the router recpnnect power and reconnect the printer to the router.
I have tried setup a static ip on the printer but the problem still persists.

Officejet 6500 and 8500's are pretty well known for falling off the network upon sleeping. Sorry...
Setting a static IP may not actually work unless you pick an IP address outside the range that the DHCP server issues.
A quick search of Trendnet told me that on most of them DHCP serves-up IP addresses from 192.168.1.100 to 192.168.1.200 so if you pick a number outside this range for your static IP that would be best.
Are you in a position to use Ethernet instead of wireless? That may solve the problem. Also, a nightly reboot of the router may help (put it on a lamp timer to cut power - even for a few hours in the middle of the night - then reboot).
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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Printer not staying connected

We bought a epson wifi printer from the apple store and I currently have it connecting to the wifi off of my Mac Pro with a password on the wifi. Im getting internet through our churches wired network and then sending it out on my airport card. We want to use it to print wirelessly from 4 other macs and 3 iphones in our department but the printer wont stay connected to my wifi for more than a couple hours and we then have to reconnect the printer. Any thoughts?

That is not a solid solution for long-term stability. It requires the Mac creating the WiFi network to be on at all time, or no Printing.
You should connect that printer with a cable, or buy a WiFi Router and give it to the church and take a tax deduction for your gift.

HP Officejet 6500A Plus not staying connected to wireless network

Just picked up a HP Officejet 6500A Plus e-All-in-One Printer - E710n the other week and set it all up and it was working wonderfully. But I noticed after it goes into sleep mode it disconnects from the wireless network and doesn't reconnect.
I will get a overview of how I have it all set up.
I have a DSL modem with a TRENDnet TEW-639GR router connected to it. I have set my router to reserve IP addresses for the computer and printer. That way I can leave the computer and printer wireless IP settings as automatic and they will always get the same IP address. I do this for the wireless network at my parents place as well and it works perfectly with their HP Photosmart C7280.
I also set up the HP ePrintCenter feature on the printer so that I can print by sending the printer an email. When I first set it all up this was working great. I tested it all and it was awesome. When I would log onto the ePrint website it would show as connected and it was all good.
So then what happened was it was all fine then the next day when we want to print something the computer says the printer is offline. I go on the HP ePrintCenter website and it says not connected. I print out a wireless network report page and it says not connected. After I printed that test page, I guess it woke up the printer enough or something as it then connected to the router and printed fine as well as showed up as connected on the ePrintCenter website. So all was good. Then the next day the printer goes to sleep and again it shows as disconnected.
Should it not be staying connected in sleep mode? How will the printer know something is being sent to it and that it should wake up if it is not staying connected?
Any suggestions of what I should change with the settings? I suppose I could try setting the IP settings as static on the printer itself but I shouldn't need to as I set it to static on the router. When it finally does reconnect it does always keep the same IP. If that is what is required I guess I could do that but then what is the point in having an automatic setting if it doesn't work? I would rather have this issue fixed that have to do a work around for it.
Thanks in advance!

Hi,
The printer should stay connected to your wireless network after the printer enters the sleep mode.
This is not an expected behavior.
I believe such an issue may be caused due to a signal quality or any conflict as too many broadcust on the same channel.
Please try the following steps in order to better understand the issue:
Follow the Wireless Setup Wizard if your printer currently disconnected
Enter the Setup menu.
Enter the Network menu.
Click Wireless.
Click Wireless Test Report.
What is the signal quality provided by the report and what channel used to broadcast by your router?
If you may scan and attach the report, it may help to better understand any possible cause.
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

What I m trying to say is that ,my WIFI or also knowing as wireless connection that is no cable! OK ! So my Wi-Fi is not staying connected to my router ever time it goes to sleep and after it comes back its asking my to reconnect to Wi-Fi. NOT STAYING C

What I m trying to say is that ,my WIFI or also knowing as wireless connection that is no cable! OK ! So my Wi-Fi is not staying connected to my router ever time it goes to sleep and after it comes back its asking my to reconnect to Wi-Fi. NOT STAYING C

Why did you start a new thread. Just respond on the same thread you started.
Click the Reply button on a post that you wish to reply to.

My iMac is not staying connected to my wireless internet. Any suggestions? My provider says it's a computer issue and not their problem.

My iMac is not staying connected to the wireless internet. My provider tells me it's a computer issue and not their problems. Any suggestions?

Please test after taking each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes.
Step 1
Take the applicable steps in this support article. The Wireless Diagnostics program generates a large file of information about your system, which would be used by Apple Engineering in case of a support incident. Don't post the contents here.
Step 2
Disconnect all USB 3 devices. If you don't know which are USB 3, disconnect all USB devices except keyboard and mouse.
Step 3
If you're not using a wireless keyboard or trackpad, disable Bluetooth by selecting Turn Bluetooth Off from the menu with the Bluetooth icon. If you don't have that menu, open the Bluetooth preference pane in System Preferences and check the box marked Show Bluetooth in menu bar. Test. If you find that Wi-Fi works better with Bluetooth disabled, you should use the 5 GHz Wi-Fi band. Your router may not support it; in that case, you need a new router.
Step 4
Open the Network pane in System Preferences and make a note of your settings in the Wi-Fi service. It may be helpful to take screenshots of the various tabs in the preference pane. If the preference pane is locked, unlock it by clicking the padlock icon and entering your administrator password. Delete Wi-Fi from the service list on the left by selecting it and clicking the minus-sign button at the bottom. Then recreate the service by clicking the plus-sign button and following the prompts.
Step 5
Reset the System Management Controller.
Step 6
Reset the PRAM.
Step 7
Launch the Keychain Access application. Search for and delete all AirPort network password items that refer to the network. Make a note of the password first.
Step 8
Make a "Genius" appointment at an Apple Store, or go to another authorized service center.

WRT54G v.5 will not stay connected to new laptop/Windows 7 Premium

WRT54G v.5 will not stay connected to new laptop/Windows 7 Premium. It continuously runs through a cycle of detecting, connecting, losing connection; detecting, connecting, losing connection, etc. A the router runs through this cycle, basically acting as if I have disconnected then reconnected to power to reset it, it disrupts my Internet connection to both my wired iMac and other, wireless desktop upstairs. Paid for Linksys support today and through remote access he set up a new network on my desktop (iMac). After he finished, the problem still existed. When I told him the problem hadn't been fixed, he told me just wait for an hour or so and it should work itself out. It, of course, did not work itself out. Any ideas out there?
Solved!
Go to Solution.

Never mind-I seem to have fixed the problem with a simple firmware upgrade. Funny how the Linksys support technician didn't think to ask what version of the router I have or suggest that I should try upgrading the firmware first. He was, however, quite good at trying to upsell me to a new router instead of trying to help me fix the problem I was having. Makes me want to go buy Netgear next time, thank you very much!

Wifi will not stay connected after Lion upgrade - help?

I upgraded to Lion last week on my iMac and now my computer will not stay connected to wifi... it is fine if I restart my computer, but then it looses its connection, settings when it goes in to screen saver mode - very frustrating, please help!

This has been well discussed on another thread here: https://discussions.apple.com/thread/3191630?start=2055&tstart=0
(There appear to be no moderators on these forums to make sure that new threads with the same topic don't get linked to a parent !?)
Anyway... The issues appear for many to be related to a specific Airport card type & firmware version.
I've had constant disconnect problems with my Mini since upgrading to Lion.
My Airport card specs are:
Card Type:                              AirPort Extreme (0x168C, 0x86)
Firmware Version:                    Atheros 5424: 2.1.14.9
Connecting to my Time Capsule distributing on:
        PHY Mode:          802.11a
The Atheros firmware version appears to be the issue depending on certain wifi network conditions.
After some playing about today I think I've managed to force my Mini to connect on a better frequency, without having to roll back the firmware to the Snow Leopard version or mess with the Mini Airport card settings (via Terminal) by changing some settings in my router (Time Capsule).
These are the changes I made:
Airport Utility > Wireless > Wireless Options
Set Radio Mode to 802.11 a/n - b/g instead of 802.11 a/n - b/g/n (Automatic)
Set 2.4 GHz Channel to 13 instead of Automatic
Set 5GHz Channel to 48 instead of Automatic
My Mini now connects on:
PHY Mode:          802.11g
Signal / Noise:          -64 dBm / -96 dBm
Transmit Rate:          54
instead of previously
PHY Mode:          802.11a
Signal / Noise: -73 dBm / -96 dBm
Transmit Rate: 36
This appears now to be stable (no drops in the last 4 hours). It's a low transmit rate still, but better than before.
The iMac is still connecting on
PHY Mode:          802.11n
Signal / Noise:          -69 dBm / -88 dBm
Transmit Rate:          216
and all is right with the world (hopefully for the long term)

How do you resolve the problem of ipad not staying connected to internet. other laptops remain connected but ipad just disconnects after about 5 seconds.

how do you resolve the problem of ipad not staying connected to internet when other devices are connected. Ipad disconnects after about 5 seconds.

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Additional things to try.
Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
On your iPad go to Settings > General > Reset > Reset network settings and see if that enables you to connect.
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
 Cheers, Tom

Can not stay connected to Airport express

I have an airport exress that is less then 9 months old. I have my internet provide wirlessely so my macbook pro picks up the signal and i share it with the airport exress. With the AE set to bridge mode. This was all working fine for the last 3 months, but now for some reason I can not stay connected with any of my devices wirelessly with the AE. I try to connect with my Iphone 4s and when i click on the network to connect i never recieve a check mark on the left all it does is give me the moving circle. I try to search the web on the phone and it will work for a second then not work for who know how long then work for a second ect.... i have hard rebooted the AE, reset network settings in my phone, reset smc and pram. when i access the ae through airport utility on my mac the internet shows green and the AE show amber becuase it says it does not have a valid ip address. I access the AE from my phone and the AE shows the same and the internet will go from green to amber and back. Also it will not stay connected to the AE i try to change setting on the AE through my phone and as long as i do it quickly it works fine, but if i wait anylonger then 10-30 seconds the phone drops the AE and i have to start over even though it will pick it up again with in a second or two. this is the same for ipad, three iphones, dell computer, and a android phone.

Simply reconfigure your Airport Express to either use for airtunes only or to extend the range of the existing network. This effectively connects the Airport Express to your main wireless router as a basic access node rather than a separate router creating its own network.
If you consult the User Guide that came with your Airport Express you'll find additional information on how to setup an Express to simply extend a local wireless network rather than function independently.
Why reward points?(Quoted from Discussions Terms of Use.)
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Members may reward you with 5 points if they deem that your reply is helpful and 10 points if you post a solution to their issue. Likewise, when you mark a reply as Helpful or Solved in your own created topic, you will be awarding the respondent with the same point values.

Not staying connected to my internet

not sure if this is the right forum, but hopefully someone can help. i just bought a new imac yesterday and have it all set up and running great. my only problem is, is that my imac will not stay connected to the wireless network in our house. myself and some others in the house have powerbooks and they stay connected without a problem.
i have set up my computer to recognize our network at the primary network, but it still kicks me off after a little bit or it will switch to a different network called "default". i am really not that educated on internet language so maybe that is my problem, but i have tried resetting the preferences running the "network diagnostics" everytime the internet isnt working. when i do run the network diagnostics it works. it connects, but only for a while. any ideas? if so i dont really understand ISP, TCP, etc. all i know is we have out internet from time warner cable and we are using a netgear router. thanks and sorry for my lack of intelligence on this subject.

Not quite the right place - I'll let the Hosts know, and if they see fit to move it I'm sure they will.
On your machine try the following:
Open System Preferences --> Network
Show: Airport (select this option from the drop down next to 'show')
Select Airport tab on the far left.
By default, join: Preferred networks (again, select from adjacent drop down)
Ensure your network is in the list, and is at the top (drag and drop your network to the top to re-order).
If your network is not present, click the '+' sign below the box, and find your network and add it manually. If this is the only wireless network you want to use, select any others if present and click the '-' button below the box to remove them.
Good luck, let us know how you get on.
..k

Why is my ipad3 not staying connected to and remembering my password to router

After upgrading to ios 6.0.1 my ipad3 has a few problems.
1. The internet is slow slow slow...to connect to even common websites, like Apple, Google etc.
2. It is not staying connected to my router for wireless and is forgetting the password for
   connection to the router.
Other computers(ipad1 and pc's) in the house do stay connected and do not have the slowness to
connect to sites.
I have done resets, cleared history and cookies and so on but nothing seems to make any
difference.
Appreciate any advice.
Thanks
Gary in Oregon

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
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~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
~~~~~~~~~~~~~~~~~
How to Fix a Slow iPad
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-A-Slow-iPad.htm
iPad running slow? How to speed up a slow iPad
http://appletoolbox.com/2012/07/ipad-running-slow-how-to-speed-up-a-slow-ipad/
 Cheers, Tom

IPhone 4 Not Staying Connected to my m1424wr router

my iphone 4 is not staying connected to the m1424wr router. how do i start the process with FIOS to check the rouret or get it swapped out?

What version of code do you have on the IPHONE? So, you could be in the middle of downloading email and it will disconnect? What are you seeing? The reason I ask is I have had different rev's of Actiontec, different apple devices and never really had a problem outside of some software fixes I've seen.
Do you live in a house or apartment? Is there interference from other wireless LAN deviecs?
Jim

Will not stay connected to my home wi-fi

My iPhone will not stay connected to my Airport Express. My iMac and PB have no problem. Where I live I do not get any other wi-fi signals.
In the morning my phone connects...I check my mail and check a few web sites. No problem for about 5 minutes or so then I loose the connection and it switches to AT&T's Edge service. The phone will re-connect when I go to setting>wi-fi But it only stays connected for 30 seconds or so. It will say "unable to connect" and I do renew the lease.
This has been happening for about 3 weeks now.

Have you tried deleting the saved wireless network settings for this network from your iPhone followed by reconnecting to the network?
If not, on your iPhone go to Settings > Wi-Fi.
Select the right facing arrow in a blue circle icon to the right of the name of the network.
At the top, select Forget this Network.
This will delete the network and network settings from your iPhone.
Follow this by selecting and reconnecting to the network.

TS1398 not staying connected

Hi My wifi is not staying connected. It always reconnents and it goes to a web page and then says sucess and I have click done in order for it to connect. Never did this before the ios6 update

Not quite the right place - I'll let the Hosts know, and if they see fit to move it I'm sure they will.
On your machine try the following:
Open System Preferences --> Network
Show: Airport (select this option from the drop down next to 'show')
Select Airport tab on the far left.
By default, join: Preferred networks (again, select from adjacent drop down)
Ensure your network is in the list, and is at the top (drag and drop your network to the top to re-order).
If your network is not present, click the '+' sign below the box, and find your network and add it manually. If this is the only wireless network you want to use, select any others if present and click the '-' button below the box to remove them.
Good luck, let us know how you get on.
..k

Blue Light In Center of Router - Not staying connected

Hello - We bought the N Ultra Rangeplus and it's been a nightmare. Have spoke with Tech Support 3 times and all they want to do is charge you $10 to get into your computer instead of tell you what to do over the phone. Have 3 computers - 2 laptops (an XP and Vista) and a desktop (XP). Last night all were fine.
Today the laptop Windows Vista will not stay connected and on the router the mysterious center button now has a blue dash where last night it didn't. Of course they include NO instructions and you can't just type in this question as it asks everything but what you need. Sometimes this button turns orange and the Vista keeps connecting and disconnecting.
What's going on?

The button in the middle of the router is WPS...
Wi-Fi Protected Setup (WPS) is a standard for easy and secure establishment of a wireless network. Traditionally, users would have to manually create a wireless network name (SSID), and then manually entering a creative, yet predictable security key on both the access point and client to prevent unwanted access to their wireless network.
This whole process requires the users to have the background knowledge of the Wi-Fi devices and the ability to make the necessary configuration changes. With WPS, it will automatically configure a wireless network with a network name (SSID) and strong WPA data encryption and authentication. WPS is designed to support various Wi-Fi certified 802.11 products ranging from access points, wireless adapters, Wi-Fi phones...
WPS can be enabled using 2 options:
1. PIN (Personal Identification Number) Method, in which a PIN has to be taken either from a sticker label or from the web interface of the WPS device. This PIN will then be entered in the AP or client WPS device to connect.
2. PBC (Push button configuration) Method, in which the user simply has to push a button, either an actual or a virtual one, on both WPS devices to connect.

Wireless printer not staying connected

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