Wireless printer won't print my document because it another computer is using the printer

Canon MG5520 wireless printer will not print - message another computer is using the printer. No other computer is using the printer. I do have an IPAD and I did use it to print and it printed. It seems since I printed from the IPAD I am unable to print from my laptop.

Hi paspies65,
Reinstalling the drivers and software on your printer using the latest drivers from the Canon USA website should resolve the issue you are experiencing.  
Please click here to go to the Drivers and Software page for the PIXMA MG5520.  Once on the initial download page for your model, please do the following:
1. Verify that the operating system detected in the "OPERATING SYSTEM" drop-down menu is correct, and if it is not, please click the drop-down menu to select your operating system.
2. Next, please click on the red arrow next to the "RECOMMENDED FOR YOU" section and click on the FULL DRIVER AND SOFTWARE PACKAGE file. When you do, a red DOWNLOAD button will appear. Please click on the checkbox below the DOWNLOAD button, then click the red DOWNLOAD button to begin the download. The time for the download process may vary depending on the speed of your Internet connection and the size of the file being downloaded.
Once the file is downloaded, please double-click on it to reinstall it on your computer. This will reinstall all drivers and software for the printer on your computer.
Hope this helps!  
This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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