Wireless printing from HP Photosmart 6520

I'm trying to set up my new HP Photosmart 6520 printer to print wireless. I have the Wireless Direct turned on. The trouble happens when I go to the wireless radio and click on the name of the printer. I get an exclamation point in the middle of the radio waves that show connection to the Internet. For some reason, it isn't connecting to the printer. Any suggestions?

Hi @Karobn
I understand you have the Wireless Direct on, but I am a little confused about the exclamation point in the middle of the radio waves that show connection to the Internet. Are you trying to connect the computer to the printers Wireless Direct network, or are you trying to put your printer on your home network, have the computer on the same home network and thus be able to print wirelessly and have internet access?
If you are trying to get the printer on your existing network, follow the steps below;
On the control panel, touch the Wireless icon ().
Touch Settings.
Touch Wireless Setup Wizard.
The Wireless Setup Wizard searches for networks, and then displays them in a list.
Touch the name of your network.
NOTE:The printer wireless setup wizard provides instructions to configure the wireless connection. Follow the instructions on the printer control panel, or continue with the following steps.
- Source: Printer Does Not Maintain Wireless Connection
If I have misunderstood the issue, please let me know and provide me with any additional details you feel may help me help you.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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I do not have access to this right now, but I can walk my parents through whatever steps are needed to resolve this.
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http://h30434.www3.hp.com/t5/Printer-Networking-and-Wireless/If-your-printer-drops-off-your-network/...
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Hi @TheSynAck,
I see you are using a Hot Spot, I believe we have found the reason for the connectivity issues. There may be a setting that needs to manually configured for the Hotspot to 'allow' your printer access. Also, hotspots may have limitations and restrictions that may cause connectivity issues.
Take a look here: Setting up the Printer as a HotSpot, it shows a Laserjet but the same steps apply.
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I would not recommend getting another Hot Spot as the connection is not guaranteed, you could however try a Wireless Router if you are looking to upgrade anyways.
With the PS 6520 you also have the ability to print using the HP Wireless Direct printing option. Please click on the link below to get started:
HP Wireless Printers - Printing with HP Wireless Direct
I hope this gives you a better understanding of the intermittent connection issues.
Thanks again,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Hi,
Are you able to make copy.
Try downloading HP Print and Scan Dr utility from link below.
www.hp.com/go/tools
Although I am an HP employee, I am speaking for myself and not for HP.
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I have a year old Epson and an HP.. I upgraded to a win 7 64 bit and doing some sharing/networking.. Got some 32 bit XPand two win 7 64 bit.. The Epson ,shares and connects up with no issues.. the HP is just a fiasco... No more HP for me ...

Extremely slow wireless printing with HP Photosmart Premium C309g-m

I'm seeing extremely slow print speeds when printing wirelessly from a Mac or a Windows XP system to a new HP Photosmart Premium C309g-m printer. The printer begins printing immediately when I request a print, but it only prints one line. It will then take about 15 minutes to print the rest of the page, printing each line after a very long pause. Demo page printing doesn't exhibit this problem, only documents from programs like Word 2008, Safari and Firefox (tried firefox on PC and Mac) are affected.
If I connect to the printer through a USB connection it prints fine, so this problem appears to be with wireless printing only.
Printer: HP Photosmart Premium C309g-m
Computer: Mac mini (Late 2009 model) (also tried a Windows XP laptop as a comparison, using latest drivers from HP's website)
OS: Mac OS X 10.6.2 with all available updates installed
Computer connection method: Wired Ethernet connection to wireless router
Printer drivers: version 2.2.1 (Apple supplied, HP drivers never installed as system shipped with 10.6)
Wireless router: Apple TimeCapsule (Early 2009) 1TB, running in a/n and b/g modes on 2.4 and 5GHz. TimeCapsule is in bridging mode as the DSL modem handles DHCP service
Encryption: WPA2 Personal, no MAC filtering or hiding of the SSID.
IP addressing scheme: All addresses are handed out by DHCP server with no reservations of any kind
The TimeCapsule is sitting three inches from the printer and the printer indicates full signal. Connection of the printer to the wireless network and setup of the printer on the Mac went without a hitch. Only when printing a test document did we discover the problem. The wireless network is behaving as expected when accessing the Internet from both Mac and Windows devices (tested with a Dell laptop running XP and a MacBook running OS X 10.6.2), so I don't see any overall problems with the wireless network.
Attempted remedies:
1. Rebooting and powering off, waiting, powering on computer
2. Resetting the print subsystem, turning the printer off and on again and reinstalling the printer
3. Unplugging power from the printer and letting it sit for several minutes before trying to print wirelessly.
None of these worked.
This question was solved.
View Solution.

I don't think there is anything wrong with the DSL modem HW. There might be an issue with how print data is being routed though.
Please try the second experiment where you blank-out the default gateway and DNS entries from the printer's internal web configuration page. Open the printer's internal web page by browsing to its IP address. Select Networking and then Wireless (802.11). Under the IPv4 Configuration tab, select Manual IP:
For Manual IP Address, use the existing printer IP address.
For Manual Subnet Mask, use 255.255.255.0
For Manual Default Gateway, leave blank. This is important.
Select Manual DNS Server:
Leave both the Manual Preferred DNS Server and Manual Alternate DNS Server fields empty. This is important.
Press Apply.
Turn off the DSL modem, the printer and all computers connected to your network. Wait 60 seconds then turn on the DSL modem and then turn on the printer. Then turn on the computers. See if this corrects the printing speed.
Regards / Jim B / Wireless Enthusiasts
( While I'm an embedded wireless systems engineer at work, on this forum I do not represent my former employer, Hewlett-Packard, or my current employer, Microsoft )
+ Click the White Kudos star on the left as a way to say "thank you" for helpful posts.

Wireless printing from HP Photosmart 6520

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