Wireless Printing - HP LaserJet P1102w

Yesterday I purchased an HP LaserJet P1102w printer, followed all the instructions that came in the pack and enjoyed trouble free wireless printing for a short little while, even from my iPhone 4 after updating the firmware on the printer.
My problem now is that the printer seems to keep dropping its connection with the router. The blue wireless indicator light seems to be quite often flashing rather than static.
This is an issue as when I want to print a document I have to wait for a long time before the documents come out of the printer. It is tedious.
Any suggestions or recommendations would be welcome.
Yecap

Reboot the router, make sure the printer is powered on and connected to the network as best you can. Then download and run this tool - the Print and Scan Doctor:
http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-PDU&ju...
Let me know where the tool takes you and we will go from there.
Mike
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I am an HP employee.

Similar Messages

OSx 10.6 won't set up for wireless printing on laserjet P1102w gets stuck at HTML config

I see many posts with this problem but no real solution. Is there one?
When I click on HTML Config, this is what I get:
This page contains the following errors:
error on line 6 at column 47: Entity 'nbsp' not defined error on line 10 at column 8: Opening and ending tag mismatch: link line 0 and head
Looking for a solution to print wireless with my Laserjet P1102, running OS X 10.6.8 on MacBook Pro
Thanks!

Hey @Shellyschoon,
Welcome to the HP Support Forums!
I understand that you're having an issue setting up and installing your HP Laserjet P1102w printer wirelessly with your Mac OS X 10.6.8. I'd be more than happy to help you with getting up and running wirelessly today!
The HTML Config errors that you're getting seem to be an issue with your internet browser. Can I have you start by changing your default browser on your Mac and giving the wireless configuration another attempt?
In order to change your Mac's default browser (preferably to Safari), you want to go to:
Choosing a default web browser
Open Safari (/Applications).
From the Safari menu, choose Preferences.
Click the General button.
Choose your desired browser from the "Default web browser" pop-up menu.
Mac OS X: How to change your default email application or web browser
Once your default web browser is changed to Safari, try to run the HTML Config wireless setup again.
Let me know if this works for you. Best of luck!
X-23
I work on behalf of HP
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I need to connect my wireless printer (HP LaserJet CP1025nw color) to the internet.

I need to connect my wireless printer (HP LaserJet CP1025nw color) to the internet. I recently have changed my name and password of my modem. Since the change I have lost connectivity between my computer and my printer. What do I need to do to regain connectivity? I am using Windows 7.
Trydell

I think you mean your password on your router right? Changed your SSID and/or password?
Try here.
http://www.hp.com/global/au/en/wireless/reconfiguring-system-help3.html
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Disable wireless broadcasting - HP Laserjet p1102w

I have been tasked with disabling the wireless on our HP Laserjet p1102w printers. Following the instructions in the manual I have disabled the wireless, but it continues to broadcast.
Printing the Configuration page verifies the Wireless Status = Disabled.
Any idea what I can do to disable the printers from broadcasting completely?

I have disabled the wireless by holding down the button for 5 seconds, and printed the configuration page to verify it was disabled. However, whenever a laptop is near it still picks up the wireless signal coming from the printers.
I would like to stop it from broadcasting completely.

Set up wireless printing on LaserJet CP1025nw

All of a sudden, i can't print wirelessly. I'm running Yosemite 10.10.1 on MacBook Air (no ethernet connection). I've tried searching for an updated driver on HP but it just says to download it through Mac Software update. I've deleted the printer and readded the printer - to no avail. HELP!

Hi @kgarlich ,
I see that you are experiencing issues printing over the wireless network. I would like to help you out today.
The drivers are installed by the Apple Updates for this printer. Installing Your HP Printer Driver and Software for Mac OS X.
Check the driver name that is installed for the printer. Make sure it shows just the printer's name.
Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side and on the right side of the screen it should show the printer's name. ( LaserJet CP1025nw)
If the full printer name isn't listed correctly, delete it and add the printer name back in from the list. Click the - sign to delete the driver and then click the + sign to add the driver, might have to click the drop down to select the printer's name to add it in.
If you are still having issues, please try the following steps:
Repair the Disk Permissions on the Mac:
Close all applications.
On the Apple menu bar, click Go, click Applications and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left.
Click Verify and then Repair Disk Permissions.
Restart the computer..
Reset the Printing System:
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Click the Apple icon and then click System Preferences.
Click Printers & Scanners.
Right-click (or Ctrl +click) in the left white side panel, then click Reset printing system.
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system.
Then click the + sign to add the driver, highlight the printer. (you might have to click the drop down to select the printer's name) Then click on the Add button.
If the issue continues, let me know the outcome after doing the following steps:
Print a configuration page to get the printer's IPv4 address.
On the printer control panel, touch the Wireless icon (), and then touch Print Info.
If you have a valid IP address for the printer then try and access the Embedded Web Server for the printer.
Type the IP address into your web browser's address bar. (Safari)
Did it load the web page?
Check the IP address on the computer.
From the Apple Menu, select System Preferences, Network, select your currently active network in the left-pane.
Your IP address will show in the middle corner of the window.
The first 3 sets of numbers have to match the printer's first 3 sets of numbers to be on the same network.
Try and ping the printer.
On the Apple menu bar, click Go, then click Applications, then Network Utilities.
(you can go to the finder and type in Network Utilities)
Click on PING from the bar at the top of the window.
Enter the IPV4 Address of the printer and click Ping.
Did you get any replies back?
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

How to setup printer (HP LaserJet P1102w) on Wine?

I have installed and working printer on my arch. But when I trying to print from Wine, got error that no printers installed. And this log in console:
$ wine notepad
fixme:winspool:WINSPOOL_EnumPrintersW We don't handle PRINTER_ENUM_CONNECTIONS
According to wine help page all what I need is working CUPS configuration. I can print direct from linux and can print from lpr.
Here is some CUPS output:
# lpinfo -v
network lpd
network ipp
network ipps
network http
network https
direct hp:/usb/HP_LaserJet_Professional_P_1102w?serial=000000000W420ZDPPR1a
direct usb://HP/LaserJet%20Professional%20P%201102w?serial=000000000W420ZDPPR1a
network socket
network smb
direct hpfax

Hi LUCK,
The printing functionality for your driver is prodided by the HP Universal Print Driver.
You may download the driver by clicking the Download button from the link below:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18...
If you may find it hard to understand any of the installation steps, you may find the full details below:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?&objectID=c02536202#A6
Please let me know of any needed clarification.
Sincerly,
Shlomi
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?&objectID=c02536202#A6
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If my post resolve your problem please mark it as an Accepted Solution

Wireless Printing - HP Laserjet P1006

I have installed the newest HP software package (2.2) and I still cannot print via wireless connection with an Apple Airport. Any suggestions? I am using Snow Leopard. All updates have been installed.

How is your device connected? If its use connected do tan Airport, check out [this|http://discussions.apple.com/thread.jspa?messageID=10295130&#10295130] post.
Just trying to help.
Andrew

Hp laserjet p1102w: wireless not working: unable to change to new network

I just moved and established a new wireless network to which I want to connect my printer.
I have followed instructions on HP's websites. All goes well until I attempt to open "html config..." on the printer utility screen. nothing happens after selecting "html config...".
printer works fine if connected via usb; doesnt work wirelessly from laptop, iphone or ipad. I would like to continue to use the laserjet wirelessly.
any suggestions are appreciated!

"OK let's try this again. What is the make and model numbers of all you network equipment? How is everything connected? OS of computers? Please explain."
Make & model #:
printer:   hp laserjet p1102w
cable modem:   arris dg860
I am printing from a macbookpro (OS X 10.6.8), iphone 5c and an ipad.
the wireless printing worked just fine from the laptop, my iphone and ipad while at my previous address where I shared a wifi with roommates. I now have my own wifi via cable (tv) that has a different name than the previous wifi.
this printer currently only prints via USB. the wireless printing doesnt work from any device.
messages:
laptop:     printer offline
iphone:   no airprint printers found
ipad:        no airprint printers found

How to setup the wireless connection of HP LaserJet P1102w in Mac 10.9.2

Hello, so I need urgent help to setup my printer (HP LaserJet P1102w) wireless to my computer (Mac 10.9.2)
This question was solved.
View Solution.

OK, here is your support page with everything you need to get up and running.
http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&dlc=en&lc=en&product=4110396
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Message 'computer unable to connect to printer' appears during installation of laserjet p1102w.

During installation of wireless software for Laserjet P1102W on computer with XP Professional (pk2), the message ' printer was able to connect to wireless network. However, this computer is unable to connect to the printer.' I verified the computer and printer both connected to same named network with same WEP , open, key, etc. credentials. I have a linksys connected to the computer and cable modem. When I connect using the USB connect wire to the computer directly, I can print. Both software, wired and wireless, were loaded. My HP Inkjet printer is wired to the linksys and works for multiple wireless network computers. Do I need to have a different printer? I thought i could still have a truly wireless printer!?! I am a novice at this. Thanks for any assistance you can give.
This question was solved.
View Solution.

I called HP support. The tech was very knowledgeable and helpful. The HP Smart Install program (in printer and on CD) that came in the box was an old version. I needed to reset the printer back to factory default and download the new firmware from HP.com internet site.
The older software had an incorrect router address (network). You can see the router (IP) address when you do the Self Test (holding down the 'on' button) under network Information. The IPv4 address should be the same as your router. Now my printer and computer are looking at the same network.
Works great! Love this LaserJet. Faster than my last HP LaserJet 4L.

HP Laserjet P1102w - Right side margin cut off when printing in Internet Explorer 9! URGENT PROBLEM*

Hi,
I have just purchased a new printer (HP Laserjet P1102W), and when I print a web page in Internet Explorer 9, the footer (I set to the URL) does not print at all and the header will print though the right hand edge of my entire web page is cut off (including my top right header - Pages ? of ?).
I always use Print Preview first, and in the print preview it looks perfect. I always tick the box to enable shrink to fit too. Why will it look perfect in 'Print Preview' but yet when it prints, it cuts off the right hand side edge of the page and doesnt print the footer?? I have tried adjusting margins, etc... all to no avail.
I would like to check whether others have this same problem?
I spoke to HP (UK Printer Support) and they said it is Internet Explorer 9's problem. I have left a message on the Microsodt Web forum which you can see here. http://answers.microsoft.com/en-us/ie/forum/ie9-windows_vista/internet-exploer-9-not-printing-header...
I am hoping they may release a patch / hotfix - but this has to be affecting many other users of this printer too? The more of us that complain, the quicker it will get sorted.
Any others with the same problem?
Thanks.

I spoke with Microsoft technical support via phone today. Between us - we seemed to have found the problem.
It's to do with the DPI (the font size) settings in Windows!?
I have mine set to 188% on my Windows Vista mahcine and 200% on my Windows 7 laptop.
From my Printing tests in Internet Explorer 9...
at 100 % DPI – it prints perfectly
at 150% DPI – it prints perfectly
at 200% DPI – the right side of the margin is cut off, and no footer is printed – despite it looking perfect in the Print Preview.
I am using http://uk.msn.com/ as my test print outs.
This indicates when the DPI is changed above 150%, IE9 doesn't print properly – though other browsers like Safari or Firefox do print correctly. This surely has to indicate a bug in either the Windows operating system or Internet Explorer 9?
Microsoft are going to run their own tests and phone me back tomorrow...hopefully with a solution!
Hope this helps any others with the same problem at the moment!
Would be great if HP could provide a soloution asap - surely a tweak to the Printer dirvers will fix the problem?

HP LaserJet p1102w with Mac OS X10.6.8 HTML config issue

Hello,
I have been using this printer for a few years now and have moved house a few times and successfully updated the wireless settings on the printer through HTML config. Lately, in printer utilities the HTML config button does not show up where it is meant to.
I have installed / uninstalled the latest firmware, software drivers, printers and made sure they were platform specific.
This is really annoying.
Is there old software available for download? it was working fine until the recent update - which I did so I could use the eprint features.
Best regards
Costas
Printer:
HP LaserJet p1102w, Firmware datacode = 20130213
Computer:
Macbook white, late 2008 model: 2.4Ghz Core2Duo, 4G RAM with OS X 10.6.8

From the name of the printer, it looks like you have it installed through a USB connection.
Here is what I would. First go into “System Preferences” and then select either “Print & Scan” or "Print & Fax".
Right click (or control + click) on the rectangle listing your printers and then select “Reset Printing System”.
NOTE: This will delete all printers.
After you have reset the printing system, let's make sure you have the most recent HP driver package installed.
You can download it here: http://support.apple.com/downloads/DL907/en_US/HPPrinterDrivers2.14.dmg
Once you have downloaded the driver package and completed the installation, go into your print settings under System Preferences > Print & Scan. To add the printer, click the plus (+) sign. You should see your printer listed here. If not, click "Add Printer or Scanner." Click the name of your printer and then click "Use:” box. Make sure that says the name of your printer and not AirPrint. Next make sure that the printer "Kind:" is set to Bonjour or Bonjour Multifunction. Click "Add" down in the bottom right hand corner.
This will add your printer back using the most recent HP print driver available through Apple. Let me know if this helps resolve your issue or not. If it doesn't, let me know I will see what else I can do.
Best of luck,
Kyle
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Wireless Printing with Kindle Fire can't connect to HP1102w

Hi I can't connect mt Kindle Fire to my HP1102w through HPeprint

Hello DannyD219,
Welcome to the HP Support Forums!
It appears that you are unable to ePrint from the Kindle Fire to the LaserJet P1102w. I would like to offer a few suggestions that may help.
The P1102w is only compatible with ePrint after a firmware update, using a Windows computer and a USB cable, check for updates for the printer: HP LaserJet P1102w Firmware Update Utility.
Here is the guide for setting up an ePrint account: Getting Started with ePrint. (ignore steps 2 & 3, they are covered above)
For more or information on printing from a Kindle to the P1102w, view this: Printing from Kindle.
I hope this is a helping start.
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

I have a HP Laserjet P1102w printer hooked up to the USB port of my Airport Extreme. I'm able to print to the printer wirelessly from my MacBook Pro. My iPad (2nd gen) can't find the printer. What do I need to do?

My iPad is on the same network as the Airport Extreme. The HP printer is on the list of Airprint printers but I'm not using it as a wireless printer, per se, as it's hooked up to the USB port on the Airport Extreme.
I installed the HP ePrint app on my iPad. Unfortunately, the app could not find the printer either.
As mentioned earlier, I'm able to print wirelessly to the HP printer via my MacBook Pro.

ApplePearApple wrote:
Since I'm able to print to the HP printer from my MacBook Pro using this configuration, shouldn't I be able to print to the printer from my iPad, especially when all of the devices are on/using the same network?
Not necessarily. AirPrint uses a protocol separate from the communication protocol used for the Extreme's USB port. The HP printer may disable AirPrint when its USB port connected to a valid device, which is my reason for recommending you use it wirelessly.
From AirPrint Basics:
AirPrint printers connected using Bluetooth or shared through a USB port of a Mac, PC, AirPort Base Station, or Time Capsule are not supported.
AirPrint printers connected by Ethernet are supported in OS X.
You may get more competent assistance from HP. See this HP support forum topic: iPhone & iPad can't Airprint to p1102w LaserJet
HP's Mac support has always been miserable though. I have been much happier since I abandoned HP and started buying Brother printers. They just work.

HP Laserjet P1102w Linux driver cannot find wireless device in printer

When using the (ubuntu 12.04) HP Device Manager to configure the HP Laserjet P1102w Wifi, The device is recognized, but when I go to step three by clicking next, I get this message: “Unable to locate wireless hardware on device”. As a result, when clicking on OK, the only option, I get the following message: “Unable to turn on wireless adapter”. I follow the directions but this is always the result. I only have linux computers here and it is a bummer that I have to borrow someones Window’s computer to set it up. I really do not want to have to keep doing that..... Can anyone help? and thanks in advance.

Thank you Advance23 for the reply, I installed using that link already, the problem is that, the software is Unable to locate the wireless hardware on the printer. I have used 3 computers and same result. If, however, i use a windows computer to get the wireless device working on the printer, i have success.. I had to barrow that computer, and since then have changed service providers and have to activate the wireless device in the printer again. i do not have a windows computer to complete the task at hand.
that aside, all of the other items in the device manager work fine, and as long as i use a usb cable, i can print. I do not buy this printer for that reason, however, I wanted a wireless printer in my home. So there we are... kind of stuck right now. wishing the software would do what it claims to do.

Wireless Printing - HP LaserJet P1102w

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