Wireless Printing Issue with Window 8

hello there,
we have few window 7 & 2 window 8 laptop.
all window 7 laptops are working fine with Wireless Router.
but one of my window 8 laptop is not getting connected with my Wireless Printer.
is there any solution for the same?
as i am been finding very difficult to set up all this things.
please let me know if any one of you can help me out in this matter.
my another window 8 laptop is working properly.
but in my new laptop with window 8, my printer is showing me OFFLINE only.
Thanks in advance.
regards...

Are you running 8 or 8.1. There is a bug in the network default configuration in 8.1 that will cause this behavior. If you have 8, are you connecting over Standard TCP/IP Port or WSD?
Did you already install a vendor driver? Which device are you connecting to.
Alan Morris formerly with Windows Printing Team

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I’ve tested my other applications including Office 2010 and all other jobs seem to print just fine. I do use the “Print” button located in each of the online Map sites (Bing, Google). This is when the jobs get stuck.
I do also have the HP Bing Bar installed with Smart Print. The Smart Print feature seems to work with the online maps just fine (seems I’ll just use it instead).
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Hi,
Please use the following tips/instructions to fix:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=us&lc=en&dlc=en
Good luck.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Wireless Printing issues with HP Deskjet 2540

Hello everyone,
I am experiencing an issue with an HP Deskjet 2540 printer - it prints if I have connected it to a USB cable; however, it refuses to print if I try to print wirelessly.
I had initially solved this problem when I went to System Preferences > Printers and Scanners and noticed two Deskjet 2540 series icons in a window titled 'Printers'. I ended up removing one of these icons and set the other one as a default, which seemed to temporarily solve my problem. Now, I see two icons back in this 'Printers' menu and my printer refuses to print through my wireless connection.
My printer is connected to my internet connection so I don't think there is an issue here - I also have recently installed the software for this printer to make sure there was not some sort of driver issue; however, this does not seem to give me the permanent solution I am looking for.
Any Advice? My operating system is OS X Version 10.9.5

Hey @love2dance,
Welcome to the HP Support Forums! I understand you're having difficulty printing wirelessly with your HP Deskjet 2540 All-in-One Printer. I would like to assist you with this and may have some steps that will ensure you can print wirelessly from your Mac.
I recommend you start from scratch and re-do your printer install and wireless setup for best results.
Firstly, make doubly sure your printer is connected to your wireless network by doing the following:
Step one: Prepare for installationTo gather your network name (SSID) and password (WEP key or WPA passphrase), you can ask the person who originally set up your network, see the documentation that came with the router, or contact the manufacturer. HP cannot set up or change the network SSID or the password.
Make sure that you have the following requirements before you begin:
Network name: The network name is the SSID (Service Set Identifier).
WEP key or WPA security passphrase
A computer that is connected to the wireless network.
Internet access. HP recommends broadband Internet access such as cable or DSL.
Your wireless-capable HP product. Place it close to the computer during the installation procedure.
A USB cable (used only during installation).
Administrator privileges or password
Make sure the product, access point, and computer are all on, and that the computer is connecting to the wireless network.
Connect the USB Cable to the rear port of the HP product and to any USB port on the computer.
Exit all applications running on your computer.
Source
Secondly, prepare your Mac by removing any existing printers added:
Choose System Preferences from the Apple menu.
Choose Print & Scan from the View menu.
Click the "-" (Remove printer) button.
Next, click here to download and install your printer's software. As you work your way through the setup, follow the prompts to convert your usb install to wireless. With this setup completed successfully your wireless printing capability should be restored.
One way to preserve this wireless connection is to make sure your wireless mode/router is left on continually. If at anytime your network connection is lost, reconnecting your printer will mean that it's being assigned a new IP address. The significance here is that your Mac will be looking to connect with the printer at an IP address that is no longer applicable.
Please let me know the result of your troubleshooting by responding to this post. Best of luck!
E-roq
I work on behalf of HP.
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

Wireless printer sharing with windows 7 and vista operating systems.

hello can anyone help me?
i have a new HP pc with windows 7 OS, and have an epson PX710W 3in1 printer.
i want to connect a laptop with vista OS to share the printer (wireless set up).
the pc will print documents ok via wireless link, but when i power up the laptop it appears to inhibit the printing function (document will not print).
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I found that I had issues with getting all of these to work - individually. I have an XPPro (32) pc trying to print to Win7Ultimate printer - printer is shared with all settings wide open, works great with another 7 or Vista machine, but same errors
as above for XP. I got it to work an old way, and then the "local port" way worked. I don't really know why as yet, but I am investigating.
My Solution -
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Printer issue with Window 8

I had a windows update and as a result of the update (I guess) my printer will not allow me to print. I have deleted the software and re-try loading it again. But with no success of printing. I did not have difficulty with the printer with Windows 8 until a stupid update.

Hi missbeetle,
Welcome to the forums! I see that you cannot print in Windows 8 after an update. I am happy to help you! I have a few questions for you:
What type of printer do you have? To find your printer's Product/Model Number follow instructions in this link. Finding Your HP Product Model Number.
How is the printer connected? Wireless or USB?
Can you make copies with the printer?
Hope to hear back from you, and have a great day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Plug the Droid in and then find the device driver, remove the device driver, restart windows and your Droid and try again.
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Hi BCLor!
Try using the suggested steps in the following article to help you troubleshoot this issue with your Wi-Fi connection:
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Thanks

I have recently upgraded to windows 7 64bit and CS5. My printer is a Xerox Phaser 8560. I cannot print any vector art from any creative suite program. The print preview is correct but when it prints, the image is small and on one side of the paper and a second blank page prints right after that. I did not have this problem with my previous XP and CS4. I have went to Xerox and downloaded the right printer driver for windows 7 64 bit and even upgraded my firmware. The only way I can print correctly is a bitmap. For instance, when I print from acrobat I always have to have "print as image" checked. It prints correct in photoshop too, It seems it will only print bitmaps from CS. Anything from Illlustrator, Indesign will not print correctly. Has anyone experienced anything like this? Please HELP! I cannot find any resolutions.
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Good afternoon. I've tried to search for this but was unable to find anything on our specific issue unfortunately. I've got a Photosmart C4180 and it came with HP Photosmart Premium software. While this is fine on XP, the disc is XP only. You cannot change compatibility mode of the file on the CD to XP. I have not had the chance to try copying the CD to the HDD and changing it there (would that work?).
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If anyone has any suggestions on fixing those problems, I'll happily try them. Using the older version of Photosmart in WinXP does not have these issues.
While speaking of Win7, does anyone know when HP plans on releasing software that will work properly for it? The time is nigh. RTM has already come and gone with retail to follow on October 22nd. Is there a beta that users can test or sign up for? I'd be more than willing to be a guinea pig, just let me know what needs to be done.
My wife is set in her ways and absolutely must use Photosmart to print photos. It would be very sad if we had a brand new copy of Win7 (pre-ordered) sitting there, waiting on HP to release software that is usable with it.
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Message Edited by hokiealumnus on 08-18-2009 08:27 AM

Good afternoon. I've tried to search for this but was unable to find anything on our specific issue unfortunately. I've got a Photosmart C4180 and it came with HP Photosmart Premium software. While this is fine on XP, the disc is XP only. You cannot change compatibility mode of the file on the CD to XP. I have not had the chance to try copying the CD to the HDD and changing it there (would that work?).
As a result, I've been using Windows 7 RC and Photosmart software that you can download for Vista x64 with very little success using Vista compatibility mode (I've tried both SP1 & SP2). It will install and run, but when attempting to print with it, it is ruining prints and thus costing us money. I've got to go back to XP to print anything and that's of course less than preferable.
The problems: When printing borderless, it skews the photo (rotates it a degree or two) and produces white space in two corners with a crooked photograph. When attempting to print with borders, it stops printing 2/3 of the way through the photo...I guess it thinks the bottom border is supposed to be HUGE. So, unfortunately, compatibility mode is a non-starter and doesn't allow proper printing of photos.
If anyone has any suggestions on fixing those problems, I'll happily try them. Using the older version of Photosmart in WinXP does not have these issues.
While speaking of Win7, does anyone know when HP plans on releasing software that will work properly for it? The time is nigh. RTM has already come and gone with retail to follow on October 22nd. Is there a beta that users can test or sign up for? I'd be more than willing to be a guinea pig, just let me know what needs to be done.
My wife is set in her ways and absolutely must use Photosmart to print photos. It would be very sad if we had a brand new copy of Win7 (pre-ordered) sitting there, waiting on HP to release software that is usable with it.
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Message Edited by hokiealumnus on 08-18-2009 08:27 AM

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Hi all,
Hoping someone out there may be able to help with the following.
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Thanks,
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Hi @louielou581 ,
Thank you for visiting the HP Support Forums. I'm sorry to inform you that your post has needed some editing to remove personal information such as the email address in your post. From our Rules of Participation:
Protect privacy - yours and others'. Don't share anything about yourself that you would not want to see on a road-side billboard. Don't post contact or other personal information-your own or anyone else's-or any content that you receive in one-to-one communications without the author's consent. For example, don’t post your computer’s serial # or contact information publicly, and do not allow someone you don’t know to remotely take control of your computer.
If you need people to contact you directly, either ask them to send you a private message or subscribe to the thread so you will be notified when there are replies. You may also click on your name anywhere in the forum and you will be taken to your profile page, where you can find a list of threads you have participated in.
Sharing personal email addresses, telephone numbers, and last names is not allowed for your safety. If you have any questions feel free to send me a private message in reply.
Thank you
George
I work for HP

Weird issue with Windows Server 2008 R2 Print Server

I have an issue with Windows 2008 R2 (VMWare Hosted) running Windows Print Server.
Prior to a small network change, the print server was working well, hosting about 80 different networked printers from various vendors.
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After rolling back we are not able to keep the printers online. If we ping them from the print server, the printer(s) never wake up, when a print job is submitted. If we ping them from one of the access switches, they work fine (until they fall back asleep),
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Has anyone experienced anything like this? Any tips on how I could possibly resolve it?
Thanks in advance.

Hi,
According to your description, the issue seems to be that the printers can't keep online. Sounds like a power managerment issue. Why these printers fall into sleep? Have you consulted this issue with the manufacturer of these printers? Do these printers
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>>We made a change (that we ended up rolling back) to the Client's DHCP Scope OPT 006 (DNS Servers).
DNS client will cache the recently queried records. If the DNS server has replied with a wrong records, communication issues will occur. To clear the DNS cache on a Windows device, please run the command below:
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Best Regards.
Steven Lee Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Auto adjustment of page orientation causes printing issues with documents that have a page width greater than its page height.

Hi,
Since an upgrade from Word 2003 to Word 2010, we are experiencing printing issues with certain
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Laurent Grandgaignage
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Hi
Thank you for using
Microsoft Office for IT Professionals Forums.
From your description, we can follow these steps to test this issue
Step 1: Repair Office 2010
1.
Click
Start, and then click Control Panel.
2.
Click
Programs and Features.
3.
Click the
Office 2010 program that you want to repair, and then click
Change.
4.
Click
Repair, and then click Continue. You might need to restart your computer after the repair is complete.
Step 2:
Rename the global template (Normal.dotm)Follow the steps for the operating system that you are using:
Windows Vista and Windows 7
a)
Exit Word 2010
b)
Click
Start.
c)
In the
Start Search box, type the following text, and then press
ENTER:
1.
%userprofile%\appdata\roaming\microsoft\templates
d)
Right-click
Normal.dotm, and then click Rename.
e)
Type
Oldword.old, and then press ENTER.
Microsoft Windows XP
a)
Exit Word 2010
b)
Click
Start, and then click Run.
c)
In the
Open box, type the following text, and then press ENTER:
%userprofile%\Application Data\Microsoft\Templates
d)
Right-click
Normal.dotm, and then click Rename.
e)
Type
Oldword.old, and then press ENTER.
f)
Close Windows Explorer.
How to troubleshoot print failures in Word 2010, Word 2007, and Word 2003
http://support.microsoft.com/kb/826845
Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything
I can do for you, please feel free to let me know.
Hope that helps.
Sincerely
William Zhou CHNPlease remember to mark the replies as answers if they help and unmark them if they provide no help.

Is HP Smart Web Printing compatible with Windows 7 Ultimate 32 bit and Internet Explorer 8 and 9?

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Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Is HP Photosmart Premium all-in-one C309n-s printer compatible with Windows 8.1 PRO?

Is HP Photosmart Premium all-in-one C309n-s printer compatible with Windows 8.1 PRO?
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Hey,
HP Photosmart Premium all-in-one C309n/g printer is compatible for Windows 8.1
Please uninstall your printer's old software then install new one for windows 8.1.
HP Photosmart Premium All-in-One C309 Series Full Feature Software and Driver :
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-109711-1&cc=us&dlc=en&lc=en...
Kevin_US_CA
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
***Click on "Thumbs up" button to the left side of my post to say thanks!***

Wireless Printing Issue with Window 8

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