Wireless printing problem in home network officejet 6700

1.HP Officejet 6700 Premium
2. not applicable(multiple operating systems. windows 7 and OS Lion)
3. My printer is connected to my house's wireless network and has accessibility to the internet, but when I try wireless printing from my iphone, ipad or macbook pro the printer "can not be seen". Saying " no air printers available".
But if i unplug the printer's power and plug it back in, when it just gets connected to the wireless network again I am able to "see" the printer for a brief moment and thus I'm able to print. But a little while later disappears again.
What can I do?

Hi antoniotineo, take a look at this document for suggested solutions to the problem you're describing. Work down through them in sequence and see how you get on.
Hope this helps you get your problem solved.
If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
I am an HP employee.

Similar Messages

HT4972 How do I setup my I-pad 2 to print with a wireless printer on my home network

How do I set up my I-Pad 2 to print to my network printer (which is a HP 8600 Pro) ? It printed just fine until I up graded to 7 OS.

Wireless Direct Setup
On Printer
1. Turn on HP wireless direct from the printer’s control panel.
2. Select Wireless Direct, and then select “On”.
On iPad
3. Settings>Wi-Fi>Look for printer>Connect to the HP wireless direct network.

C4580 Wireless Printing Problem

We purchased a C4580 a few months ago and successfully installed it into our home network. We eventually had to replace the printer cartridges and went with the high-capacity HP cartridges - then we noticed a problem. Every time we print out a test page on the printer, it is perfect; however, every time we submit a print job wirelessly the page is a mess! The wireless print jobs are full of gaps, incompletely printed lines, and doubly printed letters. AARRGGHH!!! I am thinking of loading an SD card with a print job, inserting it into the printer and seeing if that will work. I have updated all software and have had no luck so far in overcoming this wireless print problem - any suggestions?

I was going to lead you to this page to download and install the Full Feature driver. I also noticed that there are quite a few updates for the software and printer on the same page.
I still think you should install the full featured driver, but if it persists, try some of the updates?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Use Airport Express G to set up wireless printing on a N network?

I currently have a N network set up, with a First Gen Airport Extreme acting as the main hub, and the latest Airport Express N used to extend the range of the network.
However, I would now like to set up a wireless printer in another part of the house, and I have a spare first gen Airport Express G lying around - Would it be possible to make use of this Airport Express G to add the wireless printer onto my N network?
I guess my question is, is the airport express G compatabile with my N network if I just use it for wireless printing? And if so, how do I go about setting it up?
Thanks for the help.

Hello again
I'm still having the same problem. I go through the step by step setup for wifi but when I get to step number 5 (HTMLConfig) instead of opening the next window it takes me back to the previous one.
The step by step instructions are here: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02847467&tmp_track_link=ot_faqs/top_issues/en_u...
I have also looked in the manual that came with the printer but it basically just says "follow the on screen instructions for setup when you install the CD" which I have already done.
All my software is up to date. I have OS Mavericks and there are no updates pending.
My printer is not compatible with Airprint so I cannot use that option. I did not use the WPS method as you instructed. I opted for Method 3: Wireless setup using a USB connection.

Changed wireless providers, now Wireless Printer is off the network

I recently switched wirless providers and the printer dropped off the network. I don't see a way through the printer itself to establish a new connection, and I can't connect it to my mackbook air through a USB and have any luck either. I reinstalled the disc and as soon as I select the option for a wireless printer in the setup, an "unexpected error" quits the process and I'm back to square one. How do I get the printer back on my new network? Thanks!

I appreciate the reply and understand needing every bit of information possible to increase the likelihood of a detailed answer. Going through everything I need to provide, however, will take me some time to find all the answers.
Is there just a short and simple way to reconnect a wireless printer to a new network? If it doesn't work, I understand it was a simple attempt and I'll get all the additional information like the kind of network, etc., but don't know all of that right now. It would seem reasonable that HP had a way to reconnect a wireless printer if you got a new network (or switched providers, etc.).
Thanks in advance!

Wireless printing problems from Mac to my new Officejet 6700

I have just purchased the Officejet 6700 for my office. We have 7 mac laptops and one HP. Currently the only printer that can printer wirelessly to the 6700 is the PC. The first day I had the printer I was able to get my MacBook Air to print wirelessly, but since then it says it can't find the printer. That is the same message all the other Macs are getting.
Any advice??

Hi,
I would rather suspect Multicasting lack of support or wrong configutation within your router, this will explain that behavior as Apple computers, unlike Windows, dicsover the device using Bonjour which relies on Multicasting.
Please let me know your router brand and model in order to better understand the model.
Additionally did you used a different multifunction device over the network prior the 6700?
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Officejet 4500 wireless printing problem

We have an HP Pavilion g7 laptop that has always worked great with our 4500 wireless printer. Now the computer says the printer is offline. The wireless button is blue. The computer hard wired to the printer shows that it is online. What else am I missing? Can anyone help?!?
This question was solved.
View Solution.

Hi,
Please use the following tips/instructions to fix:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=us&lc=en&dlc=en
Good luck.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Computer: DELL Inspiron Mini 10 Printer: HP Officejet 4500 Wireless. Wireless printing problem

I am able to print through direct USB connection, but even though my wireless connection is working fine I have not succeeded printing in wireless mode. My computer uses Windows XP. I have another computer Sony Vaio with Windows 7 which cam print to this same printer in wireless mode. Any suggestions?

Hi urrut,
Here is a link to a post with directions on how to set up your Officejet 4500 wireless printer through wireless.
You will have to follow the thread as there are currently 22 posts but I think you will find the info helpful in getting yours set up through wireless.
Let us know if this helps.
If I helped you at all it would be great if you clicked the blue kudos star!
If I solved your post please mark it as solved to help others.
I'm a printer tech with HP.

Wireless printing problems now that I have second verification and icoud. I have a wireless network

I have a windows PC and I phone 4s. not used to working with app sign in for everything? confusing for me.
used to be able to pring with out problem on a network for the two of us at home. before joiningg I cloud. and itunes and second verification.

Hi Rainbow726,
Welcome to Adobe Forum,
You can check thhis : http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Regards,
Rajshree

HP Wireless Printing - problems with MAcbook Airport

I've read through most of the problems related to printers on here and I think I have a unique one!!
I've just bought and installed a HP C8180 all-in-one printer. Installed as per instructions - on home network and across ethernet. I've reserved an IP address for it so its always in the same place. Works brilliantly (good printer!). However if I then disconnect ethernet and connect to my network via airport - it won't print! It will however, align, print test page (albeit slowly), clean cartridges etc - but no printing.
If I disconnect from Airport and reconnect to ethernet - no problems it prints fine. If I then connect via airport (keeping the ethernet connection at the top of the list) it works fine. If however airport is top of the list - it won't print.
Prints fine on USB too.
So I've deduced that for some reason its the Apple Macbook wireless that's causing the problem.
So does anyone have a solution - 'cause this is driving me nuts!
Thanks in advance.

I have a HP Photosmart 2710 All in One connected to a Aiport Express USB port, it works great, the WIFI in the printer doesn't work because it doesn't support WPA2 so I disabled it. The main router is quite a ways away but I still want to print to the printer wirelessly.
My suggestion:
1. Connect the printer via USB directly to macbook to load and test driver.
2. Use Airport Utility and configure Airport for printer, if it is already listed, remove and reinstall it.
3. On your Macbook it should change the driver from USB to the name of Airport, sometimes it helps to turn off the printer and turn it back on while connected to Airport.
Keep messing with it, it can be stubborn with Bonjour but it finally shows up. Make sure the Airport Utility can see the printer when connected to it.

Leopard 10.5.6 and HP Wireless printing problem

I have a client with a iMac 20" model, shes been having problems with her HP wireless printer for a while now (Photosmart 7280), its setup with static IP, installing the HP software, it can sense the printer, both Bonjour and IP, but when come to printing, it will start the queue as you would expect, but on the printer it simply display 'Printing' and thats it, it just sits there doing nothing else, you cant even cancel the printing, thinking its a fault with the printer, we went out and got her the latest HP Photosmart 8180, guess what ? it does the same thing.
I searched through HP forum, and people are blaming OSX that after 10.5.1 it broke the wireless printing, because I recalled that her old Macbook running tiger never had this problem with the old 7280 printer (sadly its been upgraded to the latest Leopard before Xmas)
With the new 8180 , I use my Notebook running XP Pro and connected to it wireless and printed first time, so the problem does seem like its coming from OSX Leopard, but sadly I cant find a solution, I posted twice on their messageboard but not a single reply after 2 months, so I am hoping that some experts here may have a solution or workaround to this.

dimsumbox,
I am probably having the same issue as you are. The "HP IP Printing" is not listed in the drop-down menu under "More Printers". As such, attempting to print over the wireless is not working.
Using a wired connection, and selecting "Default" I am able to add the printer and print to it.
On a home network, you may see the printer under "Default". Unfortunately for me, my wired and wireless networks are separate and this option does not work for me.
The printer in question is a Color LaserJet 3500n, and I'm attempting to locate how I can add the "HP IP Printing" option without reinstalling the entire system.
Message was edited by: green spyder

Wireless printing - problem with MAC integration

Hi everybody.
Just bought a Macbook pro and cannot get it to recognize my printer.
Devices within network:
- Belkin WLAN Router
- HP Laserjet CM1312 multifunctional printer - with HP 2101nw wireless G (printing and even scanning works fine wireless!)
- Acer Notebook with XP Home (used to set up the 2101 wireless)
- Acer Netbook with XP Home (added later to network, no problem with printing, setup took 5 min)
Antivirus software: Avira Premium Security Suite on both XP's
WPA-PSK encryption, no mac filtering.
The Macbook can access internet, but nothing happens when I try to print. I wanted to stop the hassle that Windows is causing occasionally. Frustrating experience with the Mac so far.
Can anybody help?
This question was solved.
View Solution.

I have removed the printer, and added again - a couple of times. I was not sure what protocol to chose (LPD, IPP, Socket).
I took your advice and tried, but with the right click (ctrl pressed), nothing happens. The normal window for the print queue opens, and I cannot select anything like "Reset Printing System".
This does not work either, no Printer with "Bonjour" is offered for selection:
"Select the plus sign to re-add it. Look for the printer with Bonjour next to it, select it and wait until the "Add" button becomes available. Click it."
When I select the plus sign, I can only make settings in the "IP" area. Standard, Fax and Windows have nothing to select or to put in. "IP" offers Protocol to select and Address to fill in. I put in 192.168.2.6 and tried the different protocols. "Print with" offers generic PostScript printer, Generic PCL Laser printer, "other" and printer software - thats where I selected the driver for the cm1312
Can you tell what I did wrong? Thanks for trying

Solution to Ipad/ Airprint wireless printing problems

I recently spent several hours trying unsuccessfully to get my ipad mini, IOS7.1, to print to an HP7525 printer using the airprint feature built into both units. I tried every trick offered on many Apple and HP forums but to no avail. I then discovered that my router, an ASUS RT-N1 3U does not properly support the Bonjour packet protocols which are essential to Airprint. So I bought a new router, the Canadian D-Link AC1200 (model DIR-860L), hoping it would solve the problem. It worked like a charm instantly. The Bonjour printer wizard now had the HP7525 in its list of printers and my IPAD mini could now print my Foreflight aviation charts, as well as anything else. It also seems to have solved another HP7525 problem whereby the wireless link goes down after 5 minutes and the printer has to be rebooted every time you want to print something. The link now stays up permanently!. I just hope my good fortune in solving these problems can be of use to others.
My PC operating sysem is WIN 7 64 bit.

These settings are for setting up your wireless printer to stay connected to your router, keep wireless devices better connected and make your router secure and hack proof.
1. Set a static IP in the printer (click here) outside the DHCP range of the router (check your manual).
    This is for Linksys routers but can be used for all routers. Verify your DHCP range and change this
    first if needed. More Wireless Printing help is here.
2. Verify in the printer that 'Auto Off' is disabled. Use the Embedded Web Server (EWS) by going to the
    printers IP address in your browsers address bar, click Settings Tab/Auto Off. Or use the Printer
    Assistant, Printer Home Page (EWS).
In the router: (Refer to your router manual for information)
3. Use a fixed wireless channel like 1,6 or 11, never 'auto', try channel 1 first then the rest.
4. Set router to 20Mhz only, or 145Mbps depending on router.
5. Always use WPA2-AES (Personal) encryption, but you can try ‘mixed’ mode.
6. Disable WPS and never use it and disable UPnP for the routers security. Nobody can hack your
   system now and helps with wireless connectivity (if you want to know why, search the web).
7. If you have a dual band router (2.4Ghz and 5.0Ghz bands), make sure the SSID’s are NOT the same,
   they must be different for all bands, even for any Guest networks.
8. Save all settings. Power off both, wait 2 mins. Power on router wait 2 mins.
9. Power on printer and verify it reconnects to router.
Windows 7/8/8.1   Is Network Discovery on or off?
Control Panel/Network and Internet/Network and Sharing Center/Advanced sharing settings.
Under Home or Work (current profile) / Network Discovery.
Select "Turn on network discovery" and save changes.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Wireless printing connection over large network

I have computer in a large apt. complex which comes with Wifi, and a single password for everyone in the building. I have a Wireless HP Printer and a Mac OSX.6 . I want to be able to wirelessly connect the printer to my Mac, but the printer wont accept the password because so many other computers are also on the same network. (20 to be exact).
How does the setup work so this can be done?
Thank you in advance

Hi,
In this environment, the safetest and quickest way for one computer: use USB cable. For more than one computer, using a separate home network will help.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Remote wireless printing problem

Using Officejet 4500 Wireless printer and Mac running Lion. Printer works great on network. I was told that I could print to my new printer "from Grandma's house", but I fail to understand how. If this is possible, could someone explain to me how?

The HP Officejet 4500 All-in-One Printer Series (G510) is not ePrint enabled. ePrint would allow you to print "from Grandma's house". With the Officejet 4500, the only smartphone printing you can do would be with the HP ePrint Home & Biz app available for iPhone and Android phones. You can learn more at: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01930282&lc=en&cc=us&destPage=document&dlc=en&j...
I am an HP employee

Wireless printing problem in home network officejet 6700

Similar Messages

Maybe you are looking for