Wireless Printing Problems - HP Photosmart Premium Web C309n

I hoping someone can help me with some printing issues I am currently having with my C309n.
When trying to print via my web browser (Firefox 3.5.7), the printer stalls while trying to respond, and when it does begin to print, it moves incredibly slow. I had the same problem when I first set up the machine when trying to print photos, but that issue seems to have resolved itself (I did nothing in particular; one day it just worked). I have no problem printing from programs such as Word, PowerPoint, etc.
The web printing issue still remains and I was hoping that someone could confirm that I have used the optimal wireless/set up settings before I start changing things in an attempt to solve my current problem. Also, of course, if anyone is aware of a quick fix for my printing issue, I would appreciate it.
Printer: HP Photosmart Premium Web - C309n
Computer OS: Windows 7 x64 Professional
Anti-Virus: Norton 360 Premier
Connection: Wireless
Type: Automatic DHCP
Port: 9100
Router: Linksys Wireless-N Gigabit Router (WRT310N)
Firmware: v1.001
Settings of Router are as follows:
- Network Mode: Mixed (a, b, g, n)
- Security: WPA2 Personal
- Encryption: AES
- Radio Band/Wide Channel/Standard Channel: Auto
Also, I apologize if I provided too much info; just wanted to make sure I covered everything. Thanks in advance for any help.

I'm also having slow print issues on the HP Photosmart Prem-Web C309n-s.
The issue happens in multiple applications, such as printing a photo from HP Photosmart Essentials 3.5, printing an email from Internet Explorer 8, etc. I am running Windows Vista Ultimate 64-bit with Service Pack 2.
Also, noteable is that it happens on 2 PCs. Same model purchased at the same time. The issue seems intermittant and it seems to affect my wife's PC more than mine. It may just be that she prints more???
I did not think it was a networking issue, but both my PC and printer are wireless. I will direct my PC and see if the issue goes away.
My wife prints all her own photos and scrapbooks. She is extremely frustrated and wants it out of the house. I'm going to contact HP Support tonight. If they cannot fix it in a reasonable time, I'm going to try and return it.
It also seems to rip through XL ink cartridges faster than any HP printer we have had.
Best regards.
BarryISU

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Network status:
Active connection type: wireless
URLs for Embedded web server : http://HP0D6176
And in the Wired or Wireless section of the report (depending on how your printer is connected):
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IP address: 192.168.1.100
subnet mask: 255.255.255.0
default gateway : 192.168.1.1
configuration source: DHCP
primary dns server : 192.168.1.1
secondary dns server: 209.18.47.61
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Attempted remedies:
1. Rebooting and powering off, waiting, powering on computer
2. Resetting the print subsystem, turning the printer off and on again and reinstalling the printer
3. Unplugging power from the printer and letting it sit for several minutes before trying to print wirelessly.
None of these worked.
This question was solved.
View Solution.

I don't think there is anything wrong with the DSL modem HW. There might be an issue with how print data is being routed though.
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For Manual IP Address, use the existing printer IP address.
For Manual Subnet Mask, use 255.255.255.0
For Manual Default Gateway, leave blank. This is important.
Select Manual DNS Server:
Leave both the Manual Preferred DNS Server and Manual Alternate DNS Server fields empty. This is important.
Press Apply.
Turn off the DSL modem, the printer and all computers connected to your network. Wait 60 seconds then turn on the DSL modem and then turn on the printer. Then turn on the computers. See if this corrects the printing speed.
Regards / Jim B / Wireless Enthusiasts
( While I'm an embedded wireless systems engineer at work, on this forum I do not represent my former employer, Hewlett-Packard, or my current employer, Microsoft )
+ Click the White Kudos star on the left as a way to say "thank you" for helpful posts.

Photosmart Premium Web c309 n-s (Electronic Help)

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Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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dimsumbox,
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Message was edited by: green spyder

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Hi antoniotineo, take a look at this document for suggested solutions to the problem you're describing. Work down through them in sequence and see how you get on.
Hope this helps you get your problem solved.
If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
I am an HP employee.

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1. Set a static IP in the printer (click here) outside the DHCP range of the router (check your manual).
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8. Save all settings. Power off both, wait 2 mins. Power on router wait 2 mins.
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Windows 7/8/8.1   Is Network Discovery on or off?
Control Panel/Network and Internet/Network and Sharing Center/Advanced sharing settings.
Under Home or Work (current profile) / Network Discovery.
Select "Turn on network discovery" and save changes.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

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I had a different but simllar problem with my c309 awhile ago. Check regular black ink level,no matter what the software says the level is,or possible dirty cartrige (black) Good luck! Larryt64

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HP Photosmart C4780
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iMac OS 10.6.7
Linksys E2000 router (previously Netgear router)
When using the C4780 driver the wireless printing from both Mac computers is very slow and often won't finish on large jobs. This was so frustrating that I went to using a long USB cable to print which worked just great. I finally got fed up and went from an old Netgear router (802.11 b) to a new Linksys E2000 router. The problem remained.
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Someone at HP thought it might be a router problem. How could that be? I am on the 2nd router from a different company and fixed the problem by changing the driver only.
Here is my question:
Does HP have any plans to fix their HP Photosmart C4780 driver to work properly with OS X? Given that I bought my printer with my Mac from the Apple online store I would think this is a priority but it has been months and no solution has showed up on any of the forums I have found. Any help would be great.
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OK, first are you positive that the HP software you loaded on your Mac is compatible with 10.6? That is a common mistake that has special, non-obvious ways to correct.
You could try to set a static IP address if the software is not an issue.
Please advise on the software and we will go from there.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Printing problems with Photosmart D110a

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I am a former employee of HP...
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Wireless Printing Problems - HP Photosmart Premium Web C309n

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