Wireless printing results in gibberish

If I am posting in the wrong forum, I apologize.
However, I have a MacBook that I am trying to get to print wirelessly to a Ricoh MP C2500 here at work. When I "add a new printer" (IP address), it recognizes the Ricoh (even the icon is accurate!). It offers to use the MP C2500 driver and appears to set up properly. The printer will accept the print job and prints. However, the result of the print job is not the page I have selected but rather several pages of what appears to be the driver's instructions to the printer or whatever. I have deleted and added the printer many times, selected different drivers, and downloaded updated drivers from Ricoh website. The result is as above.
Any ideas would be welcomed.

Well, I have solved my problem. I found a website that I was able to download a driver package that works with the Ricoh Aficio MP C2500 (as well as numerous other brands and models). If you are having similar problems with printing, try Sourceforge.net to see if their driver package Gutenprint 5.2.3 will work for you.

Similar Messages

Hp - photosmart e-all-in-one wireless printer cn731a- nothing prints??

HP - Photosmart e-All-in-One Wireless Printer (CN731A)
Went through setup on Windows 7 64-bit, printed the test photo, came out great. Thought everything was good to go. Later, when trying to print a document, it wouldn't print. Computer popped up a message saying "Successfully printed" but when I went to the printer, there was nothing there. I tried running a wireless network test on the printer's screen, and once that page printed with the results, immediately after that, the document I was trying to get finally printed. This was an early Christmas gift for my parents, & my mom just informed me that she tried to print again today, but nothing happened on the printer. I am out of town now and am not able to troubleshoot on my own on the printer like I did a couple days ago so came here for advice.. Any idea what the issue might be? Did I maybe miss a step after doing the test print of the photo? Any ideas would be appreciated!

Hello,
Try the below steps ..
While the printer is ON, Unplug the power cord from back of the printer.
Disconnect all the cables that are connected to the printer.
Wait for 30 seconds.
Plug in only the Power Cord. ( Printer would Power on ).
Try making a standalone Color copy of a document . If it fails to print a copy, then it could either be an issue with the Ink cartridges or the Printer .
Regards,
Jabzi
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Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

Wireless printer offline when it isn't offline

I set up an HP all in one printer and when I try to print from my macbook pro the printer is "offline." I also have an ipad and it prints just fine to the same printer. Why?

That's a really good question, one that I have yet to figure out. I have, however, used a workaround that seems to work in our small network.
We employ a number of different computing devices in our network ranging from an old eMate 300 to a new iMac running Lion. Amongst them is a Snow Leopard-based Mac mini that cannot see the WiFi based HP Photosmart C6180.
(I should note that the other Mac OS X capable computers cannot access the Mac mini via WiFi Bonjour... the Mac mini shows up in the list of Bonjour devices yet when attempting to Screen Share or File Share to the Mac mini from any of them, the attempts ultimately fail with a "not online" type of message.)
Our workaround was to keep the WiFi radio on inside the HP printer to allow all of the other devices access to it via WiFi and to physically connect the printer to the Mac mini via USB. Now the Mac mini can print quickly and without error while the rest of the computers still see the printer via WiFi.
I'm not sure how well this workaround will work for a laptop that cannot see the wireless printer. Physically connecting a laptop to a printer is fine if both are in close enough proximity but one would need a really long USB cable if roaming around the office or home is desired.
JJbogs, if your printer has Bluetooth, maybe turning it on and pairing it to your MacBook Pro might give you better results? For that matter, iPads also have Bluetooth so using that network instead of WiFi might be an acceptable alternative?

Remote laptop won't print to new HP4622 wireless printer

My new HP 4622 won't print from wife's laptop (Compaq Presario CQ-60-224NR w/ Windows Vista) in another part of the house on my home Centurylink DSL network with very good connectivity. I have the printer installed at my desktop (Gateway Microsoft XP SP3) and it prints fine from the desktop. Does the printer software also need to be installed on the laptop? I sent a .jpg file to the printer from the laptop and it printed one line of unicode? code per page until I cancelled the job from the print queue. I have gone thru the installation guide a couple of times and nothing is fixed. Test results say that everything passed and install is successful. I downloaded and tried the print doctor wizard and it says no problems found. I have McAfee total protection running, could there be a firewall problem? I'm not sure about enabling ports or that sort of thing. I dumped a perfectly good Lexmark X7170 all-in-one because it wasn't wireless and we couldn't get it configured to print peer-to-peer. Now I have a new wireless printer and con't get to print remotely either. Hope you can help. Let me know if you need more info. Thanks.
This question was solved.
View Solution.

Hi Ken,
I would recommend giving the printer a static IP address for the wireless connection (not USB):
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') to 250
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Enter your router's IP (on the Network Config Page) for the gateway.
- Enter 8.8.8.8 for the first DNS and 8.8.4.4 for the second DNS. This is Google DNS. You can choose another external DNS if you wish.
- Click 'Apply'.
Now, shut down the router and printer, start the router, wait, then start the printer.
After this you will have delete and re-add the printer on your computer. Do it this way:
0. Go to Start > Control Panel > Devices & Printers and delete all instances of the printer.
1. Make sure the printer is turned on and connected to your network. Verify that you can access the printer's internal web page by browsing to its IP address before continuing. Get its IP from a Network Test printed from the front panel of the printer.
2. Click >> Start >> Control panel >> Devices & Printers.
3. Click the Add a printer
4. Select Local printer
5. Select Create a new port and select Standard TCP/IP Port and click Next button.
6. Under Device type, select TCP/IP Device. Under Hostname or IP address, enter the printer's IP address. Click Next.
7. Select Hewlett-Packard from the list of manufacturers and select and select your printer model. Click Next.
If your printer model was not listed, then select Have Disk, browse the HP CD that came with your printer and select the first file that starts with hp and ends with inf. Click Open then OK. Select your printer model. Click Next.
8. If you are asked, use the currently installed driver.
9. It will ask for the Printer name -- enter a new name or use the existing one. This will be the name of the printer that you select from other applications.
10. You may be asked to share the printer. Choose NO.
11. The Print Test Page box appears. Go ahead and print it.
12. Click Finish.
If you're still experiencing issues try changing the channel on your router to 11 and the encyption to WPA.
Say "Thanks" by clicking the blue Kudos star in the post that helped you.

My mac book pro with lion finds my wireless printer on start up, but subsequently can no longer find it unless I restart my laptop. any suggestions?

my ma bookk pro fimds my kodak wireless printer on start up, but after a period of time, can no longer find it and I get a connection error. I have to restart for it to connect again to the printer. I have unistalled and reinstalled the printer software, but the problem keeps recurring. Any suggestions?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

IMac no longer able to see HP wireless Printer

My iMac, which I update regularly can no longer see my HP Photosmart 5510d wireless printer.
OS X V10.9.5 2.7 Ghz Intel Core i5, 8 GB 1600 Mhz DDR3
It was working fine until a week or two ago and now it can't see it.
I printed out my printer network summary page, deleted the printer and tried to re-add the printer using its IP Address but it says it couldn't see the IP Address. I also entered the IP Address in safari and same result.
I have rebooted my router, my computer, went through the Wireless Setup Wizard on the HP printer etc... but still cannot see the IP Address.
Any others having a similar issue -- wondering if it was an update I took on my iMac.

Hi ..
Instead of connecting via the IP, set up via Wi-Fi.
OS X Mavericks: Set up a printer
OS X Mavericks: Solve printing problems
OS X Mavericks: Reset the printing system

Wireless printing no longer working after installing HP 2.7 update

I have been using wireless printing from my Macbook Pro (running Lion OSx 10.7.2) fine until yesterday when it just stopped working out of nowhere. From looking on the forums it appears that this is probably a result of the HP 2.7 update (which I also had the issue of continuously re-appearing in my software update list even after installing it multiple times - though i was able to resolve this courtesy of this forum). I've tried re-installing the printer multiple times and it works fine when connected via USB, it acnowledges that the printer is connected to the same wireless network as my computer bu

OK, before you dive any more into the registry, a simple question. Did you try uninstalling iTunes, rebooting, and re-installing iTunes?
I do have an entry for 'iTunes.Application.1' (below). However, I'm sure there are many more registry entries related to iTunes. In other words, adding this entry will probably not be sufficient to restore the COM functionality.
Windows Registry Editor Version 5.00
[HKEYCLASSESROOTCLSID{DC0C2640-1415-4644-875C-6F4D769839BA}]
@="iTunes Class"
"AppID"="{F98206B5-F052-4965-9FA0-85F61BC3C19D}"
[HKEYCLASSESROOTCLSID{DC0C2640-1415-4644-875C-6F4D769839BA}LocalServer32]
@=""C:\Program Files\iTunes\iTunes.exe""
[HKEYCLASSESROOTCLSID{DC0C2640-1415-4644-875C-6F4D769839BA}ProgID]
@="iTunes.Application.1"
[HKEYCLASSESROOTCLSID{DC0C2640-1415-4644-875C-6F4D769839BA}TypeLib]
@="{9E93C96F-CF0D-43f6-8BA8-B807A3370712}"
[HKEYCLASSESROOTCLSID{DC0C2640-1415-4644-875C-6F4D769839BA}VersionIndependentProgID]
@="iTunes.Application"

Epson NX420 wireless printing not working

After upgrading to Yosemite, I noticed the printing capability on my NX420 was gone. I get communication errors and a prompt to download software; but after downing, a notice for error downloading. No updates show up via App store.
I have downloaded the software via Epson and installed; but it still doesn't work. My son's i5 iMac running Yosemite is printing fine wirelessly.

Hi @AllysonR , and welcome to the HP Forums!
I see you're experiencing connectivity issues. I would like to help!
I'd recommend performing a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I'd then suggest following this document:
Wireless printing center Troubleshooting Issues
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP LaserJet Pro P1102w printer "Ready" for wireless printing, but gives "error -- printing" message

This P1102w printer was configured for wireless printing from two computers (WinXP and Win7), both with a network sharing designation, and all functions worked perfectly:
Printing from the WinXP computer directly, and from a networked Win2K computer as a guest.
Printing from the Win7 computer directly, and from a networked Win2K computer as a guest.
Windows Printer Test Pages were printed from both installed computers, showing correct computer names, the printer name, Port names (IP addresses), Data format (IMF), Driver information, etc.
Several days later (after new boots), the WinXP computer showed printer status as being "Ready", along with the correct printer "Type" (HP LaserJet Professional P1102w), "Where" (IP address), and "Comment" (network printing). When a print job was submitted from Microsoft Word, the control-panel printer window first showed the message "printing", and then the message "error -- printing". Nothing was printed. The same results occurred when a print job was sent to the WinXP computer from the networked Win2K computer. HP’s troubleshooting routine did not identify the error, its cause, or what can be done about it.
Successful printing continued, as before, from the Win7 computer directly, and from the networked Win2K computer to the Win7 computer as a guest.
The printer’s blue “i” network indicator lamp is lit, and all three computers continue to communicate through the hub to each other and to the Internet.
HP’s printer installation program was executed on the WinXP computer, using the “fix” option, but nothing changed. The installation program was executed again on the WinXP computer, using the “new install” option (without removing the existing P1102w installation); the “browse” function saw the network, but no printers were found, and the installation could not be completed.
This is very perplexing. Any suggestions?
PS: The same problem occurred once before, and it was fixed by resetting factory defaults on the printer, hard wiring the printer to the WinXP computer through a USB cable, re-installing the printer’s wireless settings from HP’s installation disk, and repeating all of the networking and sharing setups on all three computers. This is a lot of work that is not worth repeating, because the successful results have not been permanent.

To: Neonskeleton,
Thanks for your response -- especially because you are an HP employee!
My Win2k machine does not use HP software, nor communicate to the HP printer. (HP did not write a Win2k driver for the P1102w -- and evidently no one else has done this, either.) My WinXP and Win7 machines use their HP drivers to send print jobs to the P1102w wirelessly, and both machines have the P1102w set up as a shared printer. Then, when I connect to those machines as a "guest" and submit a print job to those machines, those machines receive the print job and then communicate with the printer using the proper installed printer drivers.
Everything worked great with this configuration, until suddenly the printer was no longer responsive to ANY jobs coming from the WinXP machine, even though there was a "printer ready" indication on the WinXP machine, and even though the printer responded perfectly to print jobs coming from the Win7 machine.
When I tried to "fix" the WinXP setup by running HP's setup program on CD, nothing changed. Then, when I tried to reinstall the WinXP setup for wireless printing, the program insisted that I reset THE PRINTER'S factory defaults and proceed using a USB cable -- even though I wanted to simply ADD the computer for wireless communication to an existing networked printer! I would conclude that something screwed up the printer's inner settings (maybe an unsolicited and invisible HP update sent to my printer from the Internet?).
As I mentioned in my original post, I went through this process once before, reinstalled everything on all machines, and all was well. Until THE SAME non-recognition problem surfaced again!
I do not want to spend any more time on this. I went to Staples and bought a second P1102w printer (it is a nice little machine that uses a xerographic cartridge, rather than costly inkjet cartridges that frequently plug up). I'll use a USB cable for the connection, rather than the installed wireless feature, and set up the P1102w as a shared printer. I expect that all of my other computers will be able to link as a "guest" through the wireless hub and be able to print.
Thanks again.
PS. I am a retired computer-systems manager from Northrop Grumman.

Unable to connect to HP Officejet Pro 8100 wireless printer: Unsuccesful Network Connection

Unable to set up the wireless on my new printer.
Error message: Unsuccessful Network Connection.
The printer was unable to install over the network.
I have printed the diagnostic report (HP Network Configuaration Page). There are no error comments on this page.
Under Wireless title, my correct WIFI isted under Network Name; however the status says disconnected.
Under Diagnostic Results title; Connectivty - Connected - PASS
Wireless - ON
Wireless Working - PASS
Signal - Very Good
I connected the USB cable as instructed in the wizard. Does it have something to do with when to disconnect this cable?

Hi,
You dont have to fiddle around with the wireless channel and calling your isp and all, i install these every day to my customers, when i get any issues i follow these three methods, one of them works
HP Printer Wireless Setup
HP Automatic Wireless Configuration or (HP Auto Wireless Connect) HP printer Wireless Setup, includes Auto Wireless Connect technology that allows connecting the printer to the wireless network automatically without having to connect any cables or enter wireless network settings such as wireless password or id. All new HP printers will have this capability during the software installation process. In some cases computers or the network configurations are compatible with HP Auto Wireless Connect. In these cases, an alternate wireless setup method will be offered. To be compatible with HP Auto Wireless Connect, the following conditions must be met: Your computer uses Windows Vista, Windows 7, Windows 8, Mac OS X 10.5 +. Your computer uses a wireless connection to your network and the operating system is in control of the wireless adapter so that the HP Software can retrieve the computer’s current network settings. Your computer is connected to your 802.11b/g/n wireless router over a 2.4 GHz connection.
NOTE: HP Printers are currently not compatible with 802.11n 5.0 GHz networks.Your computer does not use a static static IP address. Your printer is in HP Auto Wireless Connect mode. The printer will be in this mode for one hour after it is first powered on during installation before it is connected to a network. If your printer has been powered on for more than one hour and the software has not yet tried to connect the printer to your wireless network, you can reset this mode by using the Restore Network Defaults option from the printer control panel. Refer to your printer documentation for how to perform Restore Network Defaults. Other environmental and technical factors may also affect whether HP Auto Wireless Connect is offered.
If HP Auto Wireless Connect is offered during the installation of your printer, it is the recommended setup method. Part of the setup process requires your computer to be temporarily disconnected from your wireless network. During this time you will not have Internet access. Be sure to save any online work and/or downloads before continuing with this setup method. To use this option, install the software for your printer and follow the onscreen instructions. When prompted, select the “Network (Ethernet/Wireless)” connection type and then choose “Yes, send my wireless settings to the printer (recommended)”. That’s it! The HP software will do the rest. If HP Auto Wireless Connect is not offered during the software installation or if it is not successful, you will be guided to use another wireless setup method.WPS (Wi-Fi Protected Setup)WPS (Wi-Fi Protected Setup) – WPS has two modes to connect devices together over a wireless connection. One is called “pushbutton” and the other is called “PIN”. Pushbutton is by far the easiest method. We will describe how to connect using the WPS pushbutton method, but not the PIN method.
For instructions on starting WPS on your printer consult your printer’s manual. However there are some conditions that need to be met in order to use WPS pushbutton mode:
Both your printer and wireless router must support WPS pushbutton mode. Consult your printer and wireless router manuals. The wireless router must have a physical WPS pushbutton available. Your network must use WPA or WPA2 security. Most WPS wireless routers will not connect using the WPS method if WEP or no security is used. Most WPS wireless routers will not connect using the WPS method if you are using the manufacturer’s default for the network name and no security.
To connect your wireless printer to your wireless router using WPS. Start the WPS pushbutton mode on your printer. For instructions on starting WPS on your printer, consult your printer’s manual. Within 2 minutes, press the WPS button on your router.HP Printer Wireless Setup – The Wireless Setup WizardThe Wireless Setup Wizard, which you run from the printer’s control panel. Make sure you know your network name and your security password (WEP or WPA). On the printer’s control panel, press the Setup button and then select the Network menu. The Wireless Setup Wizard displays a list of wireless networks in the area. Note: The Setup button may appear as a wrench icon. There are differences between product models. Select your wireless network’s name from the list. If you don’t see your wireless network listed, you can enter your network name manually by scrolling to the bottom of the list. If you enter the name manually it must be exact, including upper and lower case characters. Enter your WEP key or WPA passphrase. You must enter the key or passphrase exactly, including upper and lower case characters. Your printer should connect to your wireless network. If it does not connect, you are given the opportunity to print a Wireless Network Test report that will help you find out what may be wrong.USB Setup of WirelessUSB setup of wireless – Some HP wireless printers can use this wireless setup method during the printer software installation. During this process you’ll temporarily connect a USB cable between the computer and the printer. It’s important that you connect and disconnect the cable only when prompted by the software, which will guide you through connecting and configuring your printer’s wireless connection. In some cases the software may automatically find your wireless settings for you.To connect your wireless printer to your wireless router using USB setup of wireless, proceed to Installing Printer Software.
Source:- http://hpprinter.techport45.com/hp-printer-wireless-setup/

HP P1102w Wireless Printer will not pair with a Motorola SBG6782-AC Wireless Cable Modem Gateway

I previously had AT&T U-verse Internet using an Arris IPDSL NVG510 Wireless Modem Gateway. My HP Laptop running Windows 8.1 and the HP LasrJet Pro P1102w Wireless Prnter routinely & automatically connected to the NVG510 Wireless Network without any problems over the past two years, and the wireless Printer worked without problems. I recently replaced the AT&T U-verse Internet connection with a 25 Mbs Comcast Xfinity Intrnet connection, using a Motorola Arris SURFboard SBG6782-AC Wireless Cable Modem Gateway. My HP Laptop running Win 8.1 Pro connects to the Network and accesses the Internet with no problems what-so-ever; However, the HP LaserJet Pro P1102w wireless Printer does connect to the Wireless network and I cannot Print at all from my laptop. I have tried all the P1102w Wireless Printer Setup suggestions from the HP Printer Support Site, but to no avail. I have also updated the Printer Firmware and Loaded the latest Full Product Installation & Driver Software. I have tried and re-tried these suggestions over the last two days, but with no luck. I would greatly appreciately any help from the experts in this Forum. to get the printer to work wirelessly, since we also wirelessly print to this printer from IPads and other wireless laptops.

Hi , I see that you are having issues connecting the printer to the new router. I would like to help you. I would reset the printer first to clear out any previous network settings.
Turn the printer off, hold down the wireless button and cancel (x button) while turning the printer back on and don't release the two buttons until the printer stops making noise. Print out a configuration report and make sure the SSID and IP address are cleared.
Printing a Configuration Page. If the network name has any spaces or special characters, the printer may not recognize it. The printer is only capable of sending/receiving in the 2.4 ghz band. If it is set to 5 GHZ network you may need to change to 2.4 ghz. (rename the 5 ghz or shut it off)
The WPA key setting needs to be on AES to work correctly not TKIP.Multi casting needs to be turned on.
Firewall on router has to have open ports for printer.
If you have Mac Filtering you need to give printer hardware address from Configuration page.You might need to contact your router company for further assistance to check those settings. Try running the Wireless Configuration Wizard from the HP software to configure the printer over the network. If you appreciate my efforts, please click the 'Thumbs up' button below.If you have any issues, please let me know what steps you have taken and the results. Thank You.

Wireless Printing issues with HP Deskjet 2540

Hello everyone,
I am experiencing an issue with an HP Deskjet 2540 printer - it prints if I have connected it to a USB cable; however, it refuses to print if I try to print wirelessly.
I had initially solved this problem when I went to System Preferences > Printers and Scanners and noticed two Deskjet 2540 series icons in a window titled 'Printers'. I ended up removing one of these icons and set the other one as a default, which seemed to temporarily solve my problem. Now, I see two icons back in this 'Printers' menu and my printer refuses to print through my wireless connection.
My printer is connected to my internet connection so I don't think there is an issue here - I also have recently installed the software for this printer to make sure there was not some sort of driver issue; however, this does not seem to give me the permanent solution I am looking for.
Any Advice? My operating system is OS X Version 10.9.5

Hey @love2dance,
Welcome to the HP Support Forums! I understand you're having difficulty printing wirelessly with your HP Deskjet 2540 All-in-One Printer. I would like to assist you with this and may have some steps that will ensure you can print wirelessly from your Mac.
I recommend you start from scratch and re-do your printer install and wireless setup for best results.
Firstly, make doubly sure your printer is connected to your wireless network by doing the following:
Step one: Prepare for installationTo gather your network name (SSID) and password (WEP key or WPA passphrase), you can ask the person who originally set up your network, see the documentation that came with the router, or contact the manufacturer. HP cannot set up or change the network SSID or the password.
Make sure that you have the following requirements before you begin:
Network name: The network name is the SSID (Service Set Identifier).
WEP key or WPA security passphrase
A computer that is connected to the wireless network.
Internet access. HP recommends broadband Internet access such as cable or DSL.
Your wireless-capable HP product. Place it close to the computer during the installation procedure.
A USB cable (used only during installation).
Administrator privileges or password
Make sure the product, access point, and computer are all on, and that the computer is connecting to the wireless network.
Connect the USB Cable to the rear port of the HP product and to any USB port on the computer.
Exit all applications running on your computer.
Source
Secondly, prepare your Mac by removing any existing printers added:
Choose System Preferences from the Apple menu.
Choose Print & Scan from the View menu.
Click the "-" (Remove printer) button.
Next, click here to download and install your printer's software. As you work your way through the setup, follow the prompts to convert your usb install to wireless. With this setup completed successfully your wireless printing capability should be restored.
One way to preserve this wireless connection is to make sure your wireless mode/router is left on continually. If at anytime your network connection is lost, reconnecting your printer will mean that it's being assigned a new IP address. The significance here is that your Mac will be looking to connect with the printer at an IP address that is no longer applicable.
Please let me know the result of your troubleshooting by responding to this post. Best of luck!
E-roq
I work on behalf of HP.
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

10.5.1 broke wireless printing to HP 6210 All In One

That's my educated guess.
I got a MacBook in Nov. last year. It came with 10.5 pre-installed.
I disconnected my existing HP 6210 All In One from my wife's blueberry iMac and plugged it into the USB port on our Airport Express.
Wireless printing worked two or three times. We don't print that much or that often. I was so excited that we could print wirelessly.
At some point I installed to 10.5.1. Pretty soon actually. Probably less than a month after getting the computer. I'm almost 100% positive that it was AFTER that point that this problem started happening and I've installed 10.5.2 (which was supposed to fix wireless printing issues.) It's still happening. Here's what happens.
• While connected to the Aiport Express, The printer shows up in the list or printers. Several times I've deleted it and re-added it since this problem started. It shows up as a BonJour printer and it's the only way one can add it. The Mac even picks the right driver.
• System preferences shows the printer in the printer list, and it shows a green light next to it, and it says "Ready, Idle" (or something to that effect.)
• I send a print order from say, Safari.
• The print queue for the HP opens.
• The print queue shows "Opening printer connection" and "Connecting" and it stays like that for a long time until the queue stops itself. The "Pause printer" button turns into "Resume".
• If, while the print queue is trying to connect, one plugs in an Ethernet cable into the MacBook, the printer all of a sudden begins printing any and all print orders in the queue. Note that the Ethernet cable is connected to the same Ethernet hub as the Airport Express.
• One could also send print orders while the Ethernet cable is connected, and this works just fine, but that's not the problem.
• If, while the print queue is trying to connect, one plugs in the USB cable that is connected to the printer directly into the MacBook, this does absolutely nothing. The print queue just hangs.
• I went to the HP website, and downloaded what appears to be a new set of drivers, and setup software. Installation went fine, BUT I could not "set up" the printer until I connected the USB cable that is connected to the printer directly into the MacBook. Again, that's not the problem.
• The HP website also says that Mac OS X 10.5 has the necessary drivers and no installation is needed.
• The HP website also has a page that lists instructions to set up an HP device on a Wireless network. The instructions involve making sure that the device is set up for wireless capabilities, and connecting to it via BonJour and some other stuff. I can't get very far into this process, because I've been over all the menu options on the printer itself and I can't see anything about wireless setup. I've also looked at the manual (PDF) and there's only one single occurrence of the word "wireless" and it has nothing to do with setup. I forget what it's about right now. It's on the second to last page or somewhere near the very end.
• So that's where I am right now. New drivers, no printing. It worked with 10.5 and I strongly suspect that 10.5.1 broke it. And that 10.5.2 did not fix it at all.
• I would like to test my theory by reverting to 10.5 but I've already had to re-install the OS once and recover from a backup once after re-formatting the internal HD. Better not mess with that.
Any comments and/or questions that would help me fix this would be greatly appreciated.

Good news. It appears to be fixed!
Of all the things I've done, I'm convinced that what fixed it was resetting the printing system. A forum linked to from another place I posted this question mention that it helped others. I found how to reset the printing system in Leopard by searching for it online.
I went to System Preferences > Print & Fax and right clicked on the left had sidebar. The contextual menu had the command "Reset Printing System". This warned me that it would delete all my printers. I said OK. Sure enough all my printers were gone.
For good measure, did the following:
- I re-installed the new HP software.
- I re-set up the HP 6210 while connected directly through USB using the HP setup Assistant. This process adds the printer both as a printer and as a Fax in System Preferences > Print & Fax.
- I opened the print queue and the utility and print a test page using this direct method.
- I disconnected the HP 6210 from the computer and connected it to the Airport Express.
- I went back to System Preferences > Print & Fax and clicked on the plus sign to add another printer
- (additional note) In the resulting dialog box, I tried adding the printer as an IP printer (using the Airport Express' IP address) but for some reason could not find the right driver (I was looking for one with the term "OfficeJet"--more on that below). I picked a different driver knowingly and got a weird message about the software being incomplete. Sure enough, printing to this new printer added this way with the wrong driver did not work at all. I decided to try the OS's own automatic way to add the printer (see below).
- In that same dialog window referenced above, I clicked on the leftmost icon (I think it says "Default") and the (at this point wireless) printer was already on the list as a BonJour printer. I made sure to give it a different name than the already added, direct USB connected (same) printer by adding the word "wireless" so in the printer list and print dialing windows and it's print queue it's called "HP OfficeJet 6200 Series wireless" as opposed to "HP OfficeJet 6200 Series" which is the original direct connected (same) printer. And the driver the OS picked automatically is "HP All In One 5.3.1" (as far I can remember--it could be something a little different).
- I sent a print order from Safari, and boom! I started to print almost immediately! After about 5 minutes, I sent it again, and it printed again! Then I printed page one of an email from Mail, and it worked again!
- So far so good. We'll see if this holds up.
Thanks for all the comments, suggestions and links that helped me (apparently) solve this.

Wireless Printer keep freezing when trying to connect to network

I have a HP Officejet Pro L7780 All In One and it keeps freezing whenever I try to connect it to the network via Wireless Setup Wizard on the printer control panel. I tried uninstalling and reinstalling the software but it asks for me to connect my network through Wireless Setup Wizard which I can't do. Please help me. This is urgent. Can you please try and use layman (simple) terms when replying as my knowledge on printers and laptops are not that great.

Hi @Zo_e178 , and welcome to the HP Forums!
I see you are experiencing connectivity issues. I would like to help!
I would recommend performing a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would then recommend this document on Wireless printing center Troubleshooting Issues.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Problems setting up wireless printing

I can set up to print from my laptop with a USB connection to the printer. I want to be able to print when away from my desk, so have tried for 2 years, on and off, to get my printer to print wirelessly. I've probably spent 10+ hours trying to get this set up. In the end, I always end up having to reinstall the printer with the same old USB connection.
This is driving me crazy. I'm a tech writer for a software company and am very computer savvy. Yet my non-techie family members have all managed to set up wireless printing at their homes in 5 minutes or less with different brands of printers.
Here are the steps I'm following, though I have also tried numerous variations, such as trying it with my USB cable connected vs. disconnected.
1) Uninstall current (USB) printer installation.
2) On the printer itself, verify that Settings > Network Settings are at the defaults.
3) Using most recent drivers and installation .exe from the HP website, start a new printer installation.
4) When prompted, select "wireless installation."
RESULT: Even though my firewall is OFF, it searches and says there are no printers on the network. (Huh? What network?)
5) Try again, and this time select "network installation."
RESULT: Even though my firewall is OFF, it searches and says it can't detect a network.
If wireless installation requires a network, but network installation does not cause a network to be installed, I'm not sure where to go from here.
6) I've also tried downloading and installing the ePrint utility, but when I get midway through the installation, it tells me it can't find my printer.
I'm suspicious that my model M1212nf MFP may not even allow wireless printing. Some info on the HP website says to check that a particular button lights up to show the printer is online. This light doesn't exist on my printer model. On the other hand, my physical printer's settings has settings like: "display IP address," etc., that would lead me to believe that it can operate wirelessly.
I have read all of the related HP printer help, and there is nothing that explains in simple language what types of cables I need to set up a network and/or wireless connection, when to plug them in, which installations to perform out of the many add-ons available, etc. I am sure this is a 5 minute process if there was just some good explanation in the UP help of how to do it. Assistance would be appreciated!
This question was solved.
View Solution.

Hello @SKYdiz,
Welcome to the HP Support Forums!
I understand that you have had issues for the last 2 or so years and spent multiple hours attempting to configure your HP LaserJet Pro M1212nf Multifunction Printer for wireless printing. At this point I'm going to offer some additional information on this matter. First, are you sitting down?
Unfortunately, the HP LaserJet Pro M1212nf Multifunction Printer is NOT a wireless model printer. The 'nf' at the end of the printer name stands for 'network, fax'. Therefore, while your printer is not wirelessly capable of connecting to your router, it CAN connect with an ethernet cable.
All you need to do is connect an ethernet cable from the rear of your printer into your router. Than any devices connected to that same router (either through wireless or wired ethernet connections) would be able to 'see' your printer on the network and print to your printer. For more information regarding the ethernet setup on your printer, please refer to: Setting Up the Printer for a Wired Network in Windows 7 for the HP LaserJet Printers.
Now if an ethernet connection does not work in your specific network configuration, than HP does manufacture other Laserjet models that do use the wireless feature. Here are two Laserjets that are black only, multifunction wireless units that are similar to your current model printer : HP LaserJet Pro MFP M127fw and HP LaserJet Pro MFP M225dw.
Please let me know if this clears up any confusion. Should you have any other questions or concerns I will be more than happy to assist you. Happy New Year!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Wireless printing results in gibberish

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