Wireless Profile issue

Hi all,
One of my client was using Autonomous Wireless setup in 2 of their offices, and user authentication was done through Certificate based authentication using AD. In one of their office, saying Office-1, they deployed WLC 5508 and all the autonomous APs were replaced with LWAPP APs. Controller is integrated with AD using Microsoft IAS and users are successfully authenticating.
Now, there is strange problem. Once the user creates a Wireless Profile at Office-1 and successfully connects to the Network, and then he/she moves to Office-2, he is not able to re-connect to the Network and he/she has to delete the existing profile, create the same profile again and then he/she is able to join the Network. Wireless Profile configuration is same for both the locations, except for the thing that Office-1 has Wireless LAN controller and Office-2 does not have WLC. This issue is being faced with only Windows 7 machines, and on Windows XP, it is working fine without deleting/creating new Wireless profile. Looking forward for valuable response.
Regards, Sohail

Hi Scott,
I have managed to get the show wlan output from the controller. Here it is..
(Cisco Controller) >show wlan 4
WLAN Identifier.................................. 4
Profile Name..................................... NGN8021x
Network Name (SSID).............................. NGN8021x
Status........................................... Enabled
MAC Filtering.................................... Disabled
Broadcast SSID................................... Enabled
AAA Policy Override.............................. Disabled
Network Admission Control
  Client Profiling Status ....................... Disabled
   DHCP ......................................... Disabled
   HTTP ......................................... Disabled
  Radius-NAC State............................... Disabled
  SNMP-NAC State................................. Disabled
  Quarantine VLAN................................ 0
Maximum number of Associated Clients............. 0
Maximum number of Clients per AP Radio........... 200
Number of Active Clients......................... 7
Exclusionlist Timeout............................ 60 seconds
Session Timeout.................................. 1800 seconds
User Idle Timeout................................ 300 seconds
--More-- or (q)uit
User Idle Threshold.............................. 0 Bytes
NAS-identifier................................... WLC-METLIFEACLICO-DIFC-01
CHD per WLAN..................................... Enabled
Webauth DHCP exclusion........................... Disabled
Interface........................................ management
Multicast Interface.............................. Not Configured
WLAN IPv4 ACL.................................... unconfigured
WLAN IPv6 ACL.................................... unconfigured
mDNS Status...................................... Enabled
mDNS Profile Name................................ default-mdns-profile
DHCP Server...................................... Default
DHCP Address Assignment Required................. Disabled
Static IP client tunneling....................... Disabled
PMIPv6 Mobility Type............................. none
Quality of Service............................... Silver
Per-SSID Rate Limits............................. Upstream      Downstream
Average Data Rate................................   0             0
Average Realtime Data Rate.......................   0             0
Burst Data Rate..................................   0             0
Burst Realtime Data Rate.........................   0             0
Per-Client Rate Limits........................... Upstream      Downstream
Average Data Rate................................   0             0
Average Realtime Data Rate.......................   0             0
--More-- or (q)uit
Burst Data Rate..................................   0             0
Burst Realtime Data Rate.........................   0             0
Scan Defer Priority.............................. 4,5,6
Scan Defer Time.................................. 100 milliseconds
WMM.............................................. Allowed
WMM UAPSD Compliant Client Support............... Disabled
Media Stream Multicast-direct.................... Disabled
CCX - AironetIe Support.......................... Enabled
CCX - Gratuitous ProbeResponse (GPR)............. Disabled
CCX - Diagnostics Channel Capability............. Disabled
Dot11-Phone Mode (7920).......................... Disabled
Wired Protocol................................... None
Passive Client Feature........................... Disabled
Peer-to-Peer Blocking Action..................... Disabled
Radio Policy..................................... All
DTIM period for 802.11a radio.................... 1
DTIM period for 802.11b radio.................... 1
Radius Servers
   Authentication................................ 172.30.1.236 1645
   Accounting.................................... 172.30.1.236 1646
      Interim Update............................. Disabled
   Dynamic Interface............................. Disabled
   Dynamic Interface Priority.................... wlan
--More-- or (q)uit
Local EAP Authentication......................... Disabled
Security
   802.11 Authentication:........................ Open System
   FT Support.................................... Disabled
   Static WEP Keys............................... Disabled
   802.1X........................................ Disabled
   Wi-Fi Protected Access (WPA/WPA2)............. Enabled
      WPA (SSN IE)............................... Enabled
         TKIP Cipher............................. Enabled
         AES Cipher.............................. Enabled
      WPA2 (RSN IE).............................. Enabled
         TKIP Cipher............................. Enabled
         AES Cipher.............................. Enabled
                                                               Auth Key Management
         802.1x.................................. Enabled
         PSK..................................... Disabled
         CCKM.................................... Disabled
         FT-1X(802.11r).......................... Disabled
         FT-PSK(802.11r)......................... Disabled
         PMF-1X(802.11w)......................... Disabled
         PMF-PSK(802.11w)........................ Disabled
      FT Reassociation Timeout................... 20
--More-- or (q)uit
      FT Over-The-DS mode........................ Enabled
      GTK Randomization.......................... Disabled
      SKC Cache Support.......................... Disabled
      CCKM TSF Tolerance......................... 1000
   WAPI.......................................... Disabled
   Wi-Fi Direct policy configured................ Disabled
   EAP-Passthrough............................... Disabled
   CKIP ......................................... Disabled
   Web Based Authentication...................... Disabled
   Web-Passthrough............................... Disabled
   Conditional Web Redirect...................... Disabled
   Splash-Page Web Redirect...................... Disabled
   Auto Anchor................................... Disabled
   FlexConnect Local Switching................... Disabled
   flexconnect Central Dhcp Flag................. Disabled
   flexconnect nat-pat Flag...................... Disabled
   flexconnect Dns Override Flag................. Disabled
   FlexConnect Vlan based Central Switching ..... Disabled
   FlexConnect Local Authentication.............. Disabled
   FlexConnect Learn IP Address.................. Enabled
   Client MFP.................................... Optional
   PMF........................................... Disabled
   PMF Association Comeback Time................. 1
--More-- or (q)uit
   PMF SA Query RetryTimeout..................... 200
   Tkip MIC Countermeasure Hold-down Timer....... 60
AVC Visibilty.................................... Disabled
AVC Profile Name................................. None
Flow Monitor Name................................ None
Call Snooping.................................... Disabled
Roamed Call Re-Anchor Policy..................... Disabled
SIP CAC Fail Send-486-Busy Policy................ Enabled
SIP CAC Fail Send Dis-Association Policy......... Disabled
KTS based CAC Policy............................. Disabled
Assisted Roaming Prediction Optimization......... Disabled
802.11k Neighbor List............................ Disabled
802.11k Neighbor List Dual Band.................. Disabled
Band Select...................................... Disabled
Load Balancing................................... Disabled
Multicast Buffer................................. Disabled
Mobility Anchor List
WLAN ID     IP Address            Status
802.11u........................................ Disabled
--More-- or (q)uit
MSAP Services.................................. Disabled
Regards, Sohail

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