Wireless Radio issue

Own an N100   wife had machine away in a hotel recently and according to her she answered ano to some question that appeared as she connected to internet.
Anyway machine arives home and all of a sudden does not connect.
Followed all options presented on box but Lenovo Diagnostic tool indicates   wireless radiop is off   please reconnect. error code 163851
When I use Lenovo Care key on my machine andtry to power on radio it indicates internal device is set to 'Radio Off' in BIOS Setup or powered off by hardware switch.
Tried going into BIOS settings on startup but no Wireless Radio stuff visible.
I tried Fn F5   saw Wireless Radio control wont let me change status   currently disabled
Also went to Device Manager and it tells me that SM Driver - SM BIOS Service Driver is corrupt or missing code 39
Any help   would be appreciated
Message Edited by bostonrugby on 05-18-2008 09:22 PM
Solved!
Go to Solution.

According to the Setup Guide the switch is just left of centre on the front edge of the notebook.
bostonrugby wrote:
...snip..
Bit off topic Dusseldorf is one crazy city, many good memories of Bolker Str....
Duesseldorf Altstadt längste Theke der Welt [longest bar in the world]
Andy ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos Please add your type, model number and OS to your signature, it helps to help you. Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more. FYI Unsolicited Personal Messages will be ignored.
Deutsche Community Comunidad en Español English Community Русскоязычное Сообщество
PepperonI blog

Similar Messages

Wireless Radio Issues

I have a T60 Thinkpad and my thinkvantage access radio keeps shutting off on its own. How do I stop this? My laptop is a little older, do I need an upgraded driver? Or do I need to re-install one? Help me....Please.

Hello,
Welcome to the forums!
You've described a problem you seem to be having with wireless (wifi) but you haven't really provided any information that would prove useful to diagnose the problem that you're having.
Could you tell us what operating system you're using, the wifi card you have in your machine? Also if you provide the machine type would prove helpful as well.
The issue can probably be rectified easily by turning of a simple option in the power management of the wifi card, but without any details it's a tough call to make.

Another network issue... C4780 - The wireless radio is not functioning. Contact HP support.

Hi,
I've trawled the forum for an answer to this and searched Google until I'm ready to drop the printer from a height.
A long time ago my printer "lost" its ability to carry out any functions wirelessly, which is a shame because it was the wireless capability that sold it to me, over similar models at the time. I coped with it, doing things the old fashioned way, more because I wanted to avoid spending an entire day messing around with it ...until today! Well, I've started so I'll finish (hopefully) as having wireless printing back would improve my workflow.
The error I'm struggling with is this one, when I attempt to configure printer for wireless:
The wireless radio is not functioning. Contact HP support.
I know others have had this issue, as my forum searches show and that for some people a solution was to reset the printer by holding in certain numbers on the keypad. However, that thread does not explain how to reset the printer if it has no keypad, i.e. mine, the C4780.
Anyone know how to do this? Better still, is there a fix out there for what seems to be a common and recurring issue for HP products right across the board?
Thanks in advance!

I just sent you a private message. If you are not sure how to check your forum messages, this post has instructions.
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Photosmart c309a- 'The wireless radio is not functioning, contact HP support'

My Photosmart c309a wont connect wirelessly. Upon running the wireless network test, the report states, and I quote "The wireless radio is not functioning. Contact HP support". The report then states the following:
Wireless on PASS
Wireless working FAIL
and everything following that stated as 'not run'.
Ive searched for other threads on the subject, and the only sloutions I can find are unplug the printer and plug it back in to reset it (made no difference), and try the HP print and san doctor (link was dead, found it manually and didnt work as it cant connect to or even see the printer on the network).
So the question is, is this a hardware fault, and if so what can be done about it?

Hello,
Yes, it is an hardware issue and indicates that the Wireless card is not functional.
Please call HP Tech Support for further assistance.
If you are in US , the toll free # is 1-800-474-6836 .
If you are not in US , then log on to www.hp.com , at bottom-left corner there is a world map icon, click on it and then select the region you belong to, which would then provide support options for you for that region.
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the white star under my name.
Click "Accept as Solution" if it solved your problem, so others can find it.
I work for HP
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

Wireless radio is not functioning

I keep getting the message wireless radio not functioning on a C309a. I have tried all the suggestions that are posted.. Is there any other way to fix wireless radio. I was on the phone with HP for 3.5 hours tiring to resolve the issue and nothing was resolved.. My printer is just out of warranty. Is there anything else that can be done or is the printer used wirelessly junk? I am able to connect thru USB for now.. but really need my wireless to work. Can anyone help Please!!

jcarol19 wrote:
Mine too! I also have a C309A printer and have spent over 2 hours on line with HP trying to fix the problem and for a moment it was fixed. But then the next day, it wouldn't work again so I ran a wireless test and it said the wireless radio is not working. This would mean that the radio installed in these printers are junk and need to be replaced. I would suggest you fight "city hall" by sending your complaint to upper managment. The last thing they want is bad publicity, trust me I know.
Don't waste your time, I tried it....they could care less about bad publicity....all I got out of it was a headache from the phone conversations and now having my posts deleted. They insist this is not a recurring problem and have gone so far as to say that wireless radio failures are RARE!!!!!!!

Wireless Radio is not functioning on Photosmart C309a

VERY FRUSTRATED right now....I've read similar posts about this and wonder if there is a significant flaw with the wireless radio in this model that HP will not acknowledge....
I've got a 13 month-old (Still shiny new) Photosmart C309a that is just past the warranty date. It really hasn't been used much at all -- just basic household use. I am totally kicking myself since we started having problems with the wireless network disconnecting about 3-4 months ago (when it was still under warranty). It was a sporadic issue, and I was always able to do a reconnect by doing a combination of unplugging it and then using the "Wireless Setup Wizard" to reconnect. Now it cannot find the wireless network at all. The Wireless Radio is "on" and when I run the Wireless Network Test I now get "The Wireless Radio is not Functioning. Contact HP Support". My wireless network seems to be working just fine for everything else, so I truly think this is a printer problem.
Anyhow, because it is just past warranty, we have called HP support twice and have not gotten much help either time. They do not seem to care and tell you they will have to charge you for the help?!?
Am I supposed to replace a perfectly good printer since the wireless doesn't seem to connect? Is there another way to fix this? Is there a way to just replace the wireless radio and not the whole printer (and is that advisable)?
I would greatly appreciate any help!

This seems to be an issue with HP wireless printers. The Photosmart C309a is my second all in one in 5 years. Same as many others, my wireless went dead 13 months after purchase with very light home use. Last one had wireless go dead same way and had to use it wired to the network for 4 years.(except for wireless, old printer still works fine, had to upgrade for Windows 7)
Seems HP should correct this issue or at least quit advertising wireless printers when the wireless dies and cannot be fixed.
No one should have to purchase a new all in one printer to have wireless when everything works except the wireless after the first year. The printers cost way too much for cheap wireless with a short lifespan. If HP does not do a recall on these printers for the wireless, I'm going to purchase a different name brand next time... Starting to look up reviews now on other printers.

PhotoSmart C309a wireless radio is not functioning. Does anyone know why that my be?

My printer used to work using my wireless network. It failed to print and a diagnostic told me the wireless radio was not working. Does anyone know why?

Hello,
"Wireless Radio Not functioning" usually indicates an issue with the wireless card in the Printer.
Please try below steps ..
While the Printer is ON, unplug the Power Cord from back of the Printer.
Wait for 30 seconds and then Plug in the Power Cord to the printer.
While the printer is displaying the home screen,.
Select Setup > Network > Wireless Radio : ON
on Printer display, Select Setup > Network > Print Network Configuration . Check if the printed diagnostic pages still displays " Wireless Radio Not Functioning" ? if Yes, Your Printer requires a SERVICE, hence Please call HP Support ( US ) 1-800-474-6836 .
Regards,
Jabzi
Help the community by marking this post .
Was your question answered? Mark it as an Accepted Solution!
See a great post? Give it a Kudos!
I work for HP
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

HP photosmart C309a: Wireless radio is not functioning

I completed the wireless network test report and the diagnostics summary states that the wireless is not working and there were no wireless networks detected.
This printer had been originally connected directly to the internet port and had been able to print from all locations in the house wirelessly. Now that the internet connection is not plugged directly into the printer- it is not working.
What do I need to do?

Hello HMeredith,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand you are unable to connect wirelessly any longer to your Photosmart C309a model. I would first recommend restoring the network defaults and attempting to connect to your network again.
On the printer, select Setup Menu, Network, Restore Network defaults-Yes and restart the printer.
On the printer, select Setup Menu, Network, Advanced Setup, Wireless Radio, turn ON.
On the printer, select Setup Menu, Network, Advanced Setup, Wireless Setup Wizard (this will search for all the networks in your area, choose your network and enter your SSID (router password) to connect, then the printer will tell you it's connected.
The printer will display an IP address (ex: 192.168.1.2) so if you input the IP into a web browser, you should be able to reach the embedded webserver (printers webpage) which will show you it's connected to the network.
Now the printer will be connected to your network.
If you are still unable to connect to your network or run into any issues, please let me know the details and I will look into this some more for you. Please also include which OS you are running on your computer if further issues arise.
Here are two links to help you find which OS you are running:
Which Windows Operating System am I running?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Thank you,
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP Photosmart prem C310. The wireless radio is not functioning. contact HP support

Hi there, I turned off and unplug my printer as had to move it for a couple of weeks, and now I have put it back and switched it on it will not print. It will not atomatically contect to internet. I have checked router and it is fine. I get the wirelss radio is not functioning message on the network test page. Please help its sooo frustrating k

There are no known general issues with the radio in the printer you mention, and the fact that it used to work makes me wonder if it's possible that the radio actually got damanged in the move.
I would suggest turning the wireless radio off and then back on again and then power cycling the printer and printing the test page. You should be able to reach this option by pressing the wireless icon or the wrench.
If the issue still occurs, then I would suggest restoring the network defaults (again reachable through the wireless icon or the wrench), powering cycle the printer and printing the test report again.
If neither of these resolve the issue, then I would be suspicious that the radio is actually no longer working.
I work for HP.

Error message on my HP Photosmart C7280 All-in-One 'Wireless Radio not Working'

error message on my HP Photosmart C7280 All-in-One 'Wireless Radio not Working' My broadband is BT Infinity with a very strong signal throughout the house and my operating system is Windows XP. My printer will not connect wirelessly to my network, what can I do with respect to the error message 'Wireless Radio not Working'

Hello @GeoffH777 ,
Perfect! You are very welcome, I am very happy to hear the reset helped!
If you have a quick moment, please scroll back to my last message here and click the "Accepted Solution" button, so others can find our thread if they happen to run into the same issue.
Greatly appreciated, have a wonderful day!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

I'm setting up HP office jet Pro 85000 A909n, wireless radio not functioning.

I/m using Window 7 and have printer connected to my desk top. Now I wish to print for my lap top to the printer and can not get the connection, when I run the test I get:
wireless on Pass
wireless working Fail
Messasge: the wireless radio is not functioning. contact HP support

The wireless radio is broken. Try restoring the network defaults and check.
If the wireless radio shows as failed then printer needs to be serviced
If this answer was helpful or clarified the issue click the star to offer me a kudo as thanks.
If my answer solved the problem please mark the topic as the accepted solution
Although I am an HP Employee, ALL of my posts express MY opinion, and not of HP, whatsoever.

Officejet Pro 8500 A909g (all in one) wireless radio not functioning

Ran network test report and received an Error message: Officejet Pro 8500 A909g (all in one) wireless radio not functioning.
the menu screen says its on and the blue light is on, but no connection.
Appears to be a hardware problem, any ideas.
Thanks

Hello Minabird4
Welcome to the HP Forums, I hope you enjoy your experience!
I understand that your wireless radio is not working on your HP Officejet 8500. This could be a hardware issue if the wireless card has failed completely, but I would like you to try the HP Support document: Performing a Partial Reset of the All-in-One. If resetting the printer as the document gets you to do does not fix the issue, it would be recommended that you contacted HP technical support for repair options.
US support link to contact options for laptops purchased in the US.
http://h10025.www1.hp.com/ewfrf/wc/contacthp?cc=us&lc=en
Outside of US support link to contact options for laptops purchased outside the US.
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
I would like to thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Windows 7 64 bit has problems with Actiontec MI424WR while wired with wireless radio off

I have discovered an issue with Windows 7 64 bit OS. My attempted set up was to havea 802.11n Belkin Play router connected to my Actiontec MI424WR router as a wireless access point with the MI424WR wireless radio turned off. This worked fine for my XP 32 bit PC, my Windows 7 32 bit PC, and my 2 Windows 7 64 bit laptops using wireless. A problem arose when I tried wired connections on the Windows 7 64 bit laptops and a Windows 7 64 bit PC.
While wired, internet would drop either completely or intermittently but too frequently to be useful. Tech support had no idea what to do or what caused it. It was reproducible after a reset of the router and then turning off the wireless radio.
I could fix it by turning on the wireless radio again, but I had hoped to turn it off and only use wireless from the 802.11n router.
Any ideas?
Brian

Did you disconnect wireless on the 2 Windows 7 64 bit machines while testing wired?
What is the connection between the Actiontec and the Belkin? LAN-to-WAN or LAN-to-LAN?
If the connection is LAN-to_LAN, the wireless connection on each machine would have obtained a DHCP address from the Actiontec. When you connected wired, you would have gotten a new IP address based on the different MAC address of the wired NIC, resulting in the machine having 2 IP addresses. This may not be readily apparent on the Actiontec main status page as the second connection will get a generated name of "new-host-xx" (the router can't reuse the same PC name for 2 different IP addresses). Windows should be able to keep the two connections on the same subnet straight, but I've seen WIndows do stranger things.
If the connection is LAN-to-WAN, the Belkin must have a different subnet address than the Actiontec (e.g.. 192.168.2.x). Now, if you connect both wired to the Actiontec (192.168.1.x) and wireless via the Belkin (192.168.2.x), Windows is going to have connections to two different subnets with two different gateway routers. Without explicit routing rules, Windows won't know which gateway to use.

Can't power on Wireless Radio Access Connections ver. 5.83 build 83C753WW

I had the wireless working just fine. I did a System Update and now I can't get the Wireless Radio to power on for the life of me.
I've tried many things. I read many many other problems that sound the same but they are working with older version of Access Connections and most of them are working with XP.
I'm working with Win7 64bit Professional on a Thinkpad L512. Windows has all the updates available. The only way I know of to turn on the radio is with <Function> F5. I see the 802.11 Wireless Radio in the Off state. I see the power button. When I select the power button nothing happens.
I have replaced the hard drive and loaded the recovery disks. Then the wireless works just fine. So I know it's not a hardware issue. When I put the original hard drive back in I can't get the radio to power on. I have removed and reinstalled a number of pieces of software in a specific order but nothing seems to work.
Does anyone have any idea how to fix this?
Thanks,
Docfxit

look in device manager / network adapter to ensure the wireless card driver is working
Thinkpad R61 7733-1GU
Thinkpad X61T 7762-54U
Thinkpad X60T 6363-4GU
Did a member help you today? Thank them with a Kudo!
If a post answers your question, please mark it as an "Accepted Solution"!
Regards,
GMAC

Toolbox software for Win7 makes your wireless radio fail

I have a problem with my X60 Lenovo and the new toolbox software for windows 7.
After installing this new toolbox for windows7 the wireless radio turnes off and cannot be turned on ever again.
Only restoring a backup made just before installing the toolbox solved the problem. All other possible solutions failed. One other solution: Also you can go back to a recovery point made bij windows to remove the toolbox. Because as already said: even uninstalling the toolbox program (remove program) doesn't help, too.
I like the 'old' productivity center much more than the toolbox. The toolbox starts up slow and adds not really new features. My advice: don't install the toolbox. Just a waste of MB of your harddisk.
Marten

Since purchasing the unit I was unable to use it in my home network, as it wouldn't work across subnets. I have a secure wireless Zone which issues different IP Addresses from my internal network range. Following a number of unsuccessful emails to tech support, I gave up and threw it back in the box. I recently moved house and installed another wireless lan for the music blaster to work, however cannot find the initial install cd, and have been unsuccessful finding the download anywhere for it. Did anyone ever manage to find the software, or has it been archi'ved due to it's failings?Come on Creative, I have been using your products successfully for over 0 years, but?this is by far the worst!

Wireless Radio issue

Similar Messages

Maybe you are looking for