Wireless radio not functioning

I am unable to connect to my router. I ran a wireless network test and it stated that WIRELESS ON....PASS but it also stated "The wireless radio is not functioning, Contact HP support. Please advise....

hello, Well I tried to connect my printer via USB as you suggested and much to my dismay my computer will not recognize it. I used the disc that came with the printer to see if that would help but it did not. I unplugged the printer and tried again and again no go. I am running windows 8 and its error messadge reads: The last USB device has malfunctioned and windows does not recognize it. Any help would be appreciated.... Thanks *side note: If I place a paper in the copier I am able to make simple copies

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Officejet Pro 8500 A909g (all in one) wireless radio not functioning

Ran network test report and received an Error message: Officejet Pro 8500 A909g (all in one) wireless radio not functioning.
the menu screen says its on and the blue light is on, but no connection.
Appears to be a hardware problem, any ideas.
Thanks

Hello Minabird4
Welcome to the HP Forums, I hope you enjoy your experience!
I understand that your wireless radio is not working on your HP Officejet 8500. This could be a hardware issue if the wireless card has failed completely, but I would like you to try the HP Support document: Performing a Partial Reset of the All-in-One. If resetting the printer as the document gets you to do does not fix the issue, it would be recommended that you contacted HP technical support for repair options.
US support link to contact options for laptops purchased in the US.
http://h10025.www1.hp.com/ewfrf/wc/contacthp?cc=us&lc=en
Outside of US support link to contact options for laptops purchased outside the US.
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
I would like to thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

I'm setting up HP office jet Pro 85000 A909n, wireless radio not functioning.

I/m using Window 7 and have printer connected to my desk top. Now I wish to print for my lap top to the printer and can not get the connection, when I run the test I get:
wireless on Pass
wireless working Fail
Messasge: the wireless radio is not functioning. contact HP support

The wireless radio is broken. Try restoring the network defaults and check.
If the wireless radio shows as failed then printer needs to be serviced
If this answer was helpful or clarified the issue click the star to offer me a kudo as thanks.
If my answer solved the problem please mark the topic as the accepted solution
Although I am an HP Employee, ALL of my posts express MY opinion, and not of HP, whatsoever.

HP Photosmart 309a - the fix for not printing black, resulted in wireless radio not functioning.

My HP Photosmart 309a printer was not printing black, trying various ideas from this forum, I used the #6 reset (after replacing cartridges etc etc). This was successful and the black printed out on a test page, but then I couldn't reconnect wirelessly to the PC.
The Wireless Network Test Report says the Wireless is on, but that the Wireless radio is not functioning. (It seems that the #6 did something to the Wireless on the printer.)
The #6 reset turned the wireless radio off. After I turned it on again its search still did not find any wireless routers.
I have tried various printer resets, #3, #6 to no avail. Would appreciate any further ideas.
This is my second HP printer. I got rid of my last one recently, when I couldn't get it to print black, even though it was stilll quite new. This one is certainly not a year old, but because we are selling our house and have put almost everything in storage I don't have access to the receipts, so cannot get the printer replaced.

Hi , Welcome to the HP Forums! I see that you are getting the error message, "The printer is not connected," with your HP Photosmart 7520, on Mac OS X 10.10. I am happy to help! Please, try the steps in the following guides: 'Printer Offline' or 'Printer Not Responding' Message (OS X).Printer Does Not Maintain Wireless Connection. Hope these guides help, and thank you for posting! “Please click the Thumbs up icon below to thank me for responding.”

Error message on my HP Photosmart C7280 All-in-One 'Wireless Radio not Working'

error message on my HP Photosmart C7280 All-in-One 'Wireless Radio not Working' My broadband is BT Infinity with a very strong signal throughout the house and my operating system is Windows XP. My printer will not connect wirelessly to my network, what can I do with respect to the error message 'Wireless Radio not Working'

Hello @GeoffH777 ,
Perfect! You are very welcome, I am very happy to hear the reset helped!
If you have a quick moment, please scroll back to my last message here and click the "Accepted Solution" button, so others can find our thread if they happen to run into the same issue.
Greatly appreciated, have a wonderful day!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Wireless radio not working contact HP support?? call whom? for Photosmart 309a

I have reinstalled the software and verified the network is working and all other functions work on printer including USB hookup. Message sent after testing.. "The wireless radio is not functioning. Contact HP support. THis is my last try before trashing this new printer prod #cc336a out of warranty

This is how to contact HP support: www.hp.com/go/totalcare (click on Printers & Monitors, there is a phone number on the resulting page).
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Wireless radio not working

hp photosmart all in one 309a, operating system windows vista & windows 7. we just connected a brand new wireless router to our devices and we are having problems connecting the printer to the network. the hp solution center said the wireless radio was not functioning properly. before we switched wireless routers, we had no issues with the wireless radio. i have no idea what to do from here.....

I just experienced the same problem yesterday, 7/12/2013. I tried to print and when nothing came out I performed the usual powercycle that typically fixes the connection. However, this time didn't work so I started to go to the Wireless setup menu to make sure everything was correct and to my surprise, it wasn't there.
The Wireless Setup icon has completely dissapeared and is no longer available. I printed a complete system configuration report and it's as if the printer simply doesn't have a wireless capability. I have all the information for the wired Ethernet connection but nothing that even remotely indicates a wireless component is even installed.
During power up all the lights flash as part of the power on cycle and that's the only time now that I even see the wireless light come on. I've even unplugged the printer from the power source for an extended period of time and I've restored to default settings through the service menu.
So far, nothing has worked.

Trying to set up wireless printer. error message says: "wireless radio not working" help.....

I have no knowledge of a "wireless radio" muchless of how to "turn it on"

I think the printer's radio (the device it uses to communicate with your wireless router).
If it is convenient, you can plug the printer into your router using an Ethernet cable for the same functionality as it being wireless. I can help if you want.
If that is not convenient, please contact HP support: www.hp.com/go/totalcare (click on Printers & Monitors, there is a phone number on the resulting page).
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Wireless mouse not functioning

My HPPavilion wireless mouse is not working. Changed batter. Bought new one. Same problems exists Sensor light on mouse does not light even w/ new mouse. Must be another problem. Touch pad is fine. Use Windows 7. Product no. is LW350UA#ABA

Hey Maryc61,
Can you please tell me if the mouse works on another computer?
You may also want to try disabling the touchpad and see if the mouse starts responding. You can do this by double tapping in the upper left corner of the touchpad.
Here are some documents you will want to go through:
Troubleshoot a wireless mouse that does not function correctly.
Troubleshooting Mouse Problems (Windows 7, Vista, XP)
Make sure you go through these documents in full.
Hopefully this helps!
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

Toshiba nb-300 wireless radio not enabling

I have recently purchased a Toshiba NB300-10F that is the model number written on it's back
it has windows XP installed on it
it will not activate the wireless unless you press Fn+F8 it does not have a manual switch,,
I have tried everything but the wireless radio wont switch on when I press Fn+F8 and whenever I open the connection doctor it will prompt me with an error that wireless device is disabled and i need to to switch it on by pressing Fn+F8.
thanks in advance for any help.

So when you press Fn+F8, it still won't turn on? Did you check your Device Manager if your wireless network adapter is properly installed?

Officejet Pro 8000 wireless - wireless radio not turned on?

I bought the printer a year ago and, instead of installing it wirelessly, I connected it directly to my Windows Vista 64-bit machine with via USB. I now want to convert it so it connects wirelessly to my wireless router. I went thru the re-installation / conversion (using the HP website) and during the installation it could not detect a wireless printer. I ran the Wireless Network Test report form the printer and it said the wireless radio on my printer was turned OFF and that it had to be ON in order for it to be detected. It also indicated the "Network Status" was "offline" ...not surprising. How do I turn the Wireless Radio on?

If it is an 8000 A809a then it does not have wireless. If it is an 8000 A909n it does. I'll assume it does.
Press and hold the wireless button on the front of the printer for 3 seconds to turn it on (and off).
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

C7250 All in one Wireless radio not working

I have a C7250 All in one printer that suddenly the wireless stopped working. I ran the wireless test and it says the radio is on but the radio fails. The wireless LED is on, any suggestion on what could be the problem?

Shut off the printer. Hold the # and 6 keys while and a for a few seconds after turning it back on.
If that does not work, it is toast. You could plug it into your router with an Ethernet cable and it would have the same functionality and still work with wirelessly connected computers.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Keys on wireless keyboard not functioning

I've just returned from a one-week trip to discover that a few of the keys on my Apple Wireless Keyboard are no longer functioning. These include the all-important DELETE key and also the double apostrophe key, though the comma key still works (comma key + SHIFT = double apostrophe).
Any ideas on how to fix this problem? I'm hoping it doesn't mean my keyboard is shot for good.
Thanks,
Georgia

Hello Georgia:
Take a look at my post here and see if it helps:
http://discussions.apple.com/thread.jspa?threadID=2470479&tstart=0
Barry

Wireless radio not appearing in productivity center

hi all,
well my problem is what the subject says, I recently installed windows xp on my T61, actually it came with vista but i wanted xp.. so back to the question.
when i was done installing all the drivers and updates including sp3 for xp. i went to the productivity center under wireless to create a profile and to my surprise i found out that it is not showing at all. i tried doing almost everything... which is reinstalling the whole application itself with drivers and all but it seems it just doesn't work at all..
any advise would be helpful. as i travell a lot and i need to create different profiles so that i dont everytime has to create one...
thanks in advance

Hi
check the config in OIZU transaction, make sure that screen sequence for HR assignment is maintained
Mneu path:
PM>>Maintenance Plans, Work Centers, Task Lists and PRTs>Work Centers>Configure Screen Sequence for Work Center
Regards
Seenu

Officejet pro 8500A wireless radio is not functioning

Have an OfficeJet Pro 8500A. Wireless connection stopped working. Tried restarting printer, router, and computer per troubleshooting suggestions in manual. No joy. Wireless Network Test Report gives a 'Wireless Working' status of 'FAIL'. Troubleshooting results at top of report says "The wireless radio is not functioning. Contact HP Support."
I found a solution to this problem in the forum for a C7280. It is to reset the printer by turning it off, and holding the # and 6 keys while and a bit after turning it on. Later on, there is a comment by another user saying the reset solution also works for the Officejet 8500.
O.K. so I'd like to try reseting my printer, but don't know how to do it. There are no "keys" on this model. I've searched through the user guide (searched on the term 'reset' in the PDF version) with no results. Can anyone help by either telling me how to use the reset feature on the OfficeJet Pro 8500A, or another solution to the wireless radio not functioning problem that I can try?
Thanks,

Thank you for your suggestions. I appreciate your help.
I had previously verified that the wireless radio was on. The wireless radio test report confirmed it was on.
I had not used the network settings reset function as I was focused on looking for a "printer reset" capability. Based on your suggestion I used the network settings reset and then printed the HP Network Configuration Page. This confirmed the settings had been reset. However this test also checks for all available 802.11 networks. The report shows the number of networks discovered as 0. Based on this, I'm assuming the wireless is still not working.

Wireless radio not functioning

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