Wireless roaming problem (WAP4410n)

Hello, I have two WAP4410n and I want to use it in roaming mode. All two points configured to use same SSID, psk-key, but used different channels (5 and 9). The problem is that sometime second point is not accessible until I restart it. I connect to the wlan using first point than move to the room with second and there is no roamig. Is this a point problem or bad settings?

Hi llya, I assume you mean to say using as a repeater.
The AP has a couple known issues
CSCts76476—The access point may periodically experience loss of
connectivity when configured in bridge mode. Workaround: Unplug the
power adaptor or PoE cable, and then plug it back in.
• CSCtx62203—In certain environments and traffic model, the WAP4410N
may lockup after some undetermined time. Workaround: Reboot the
device.
-Tom
Please mark answered for helpful posts

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Best Practice for FlexConnect Wireless roaming in MediaNet environment?

Hello!
Current Cisco best practice recommendations for enterprise MediaNet design, specify that VLANs be local to a switch / switch stack (i.e., to limit the scope of spanning-tree).
In the wireless world, this causes problems if you want users while roaming to keep real-time applications up and running. Every time they connect to a new AP on a different VLAN, then they will need to get a new IP address, which interrupts real-time apps.
So...best practice for LAN users causes real problems for wireless users.
I thought I'd post here in case there's a best practice for implementing wireless roaming in a routed environment that we might have missed so far!
We have a failover pair of FlexConnect 7510s, btw, configured for local switching for Internal users, and central switching with an anchor controller on the DMZ for Guest users.
Thanks,
Deb

Thanks for your replies, Stephen and JSnyder.
The situation here is that the original design engineer is no longer here, and the original design was not MediaNet-friendly, in that it had a very few /20 subnets bridged over entire large sites.
These several large sites (with a few hundred wireless users per site), are connected to an HQ location (where the 7510s in failover mode are installed) via 1G ethernet hand-offs (MPLS at the WAN provider). The 7510s are new, and are replacing older contollers at the HQ location.
The internal employee wireless users use resources both local to their site, as well as centralized resources. There are at least as many Guest wireless users per site as there are internal employee users, and the service to them consists of Internet traffic only. (When moved to the 7510s, their traffic will continue to be centrally switched and carried to an anchor controller in the DMZ.)
(1) So, going local mode seems impractical due to the sheer number of users whose traffic bound for their local site would be traversing the WAN twice. Too much bandwidth would be used. So, that implies the need to use Flex / HREAP mode instead.
(2) However, re-designing each site's IP environment for MediaNet would suggest to go routed to the closet. However, this breaks seamless roaming for users....
So, this conundrum is why I thought I'd post here, and see if there was some other cool / nifty solution I wasn't yet aware of.
The only other (possibly friendly to both needs) solution I'd thought of was to GRE tunnel a subnet from each closet to the collapsed Core / Disti switch at each site. Unfortunately, GRE tunnels are not supported in the rev of IOS on the present equipment, and so it isn't possible to try this idea.
Another "blue sky" idea I had (not for this customer, but possibly elsewhere in the future), is to use LAN switches such as 3850s that have WLC functionality built-in. I haven't yet worked with the WLC s/w available on those, but I was thinking it looks like they could be put into a mobility group, and L3 user roaming between them might then work. Do you happen to know if this might be a workable solution to the overall big-picture problem?
Thanks again for taking the time and trouble to reply!
Deb

I am experiencing wireless connection problem on 4s after ios 8.1 upgrade. The wireless icon appears showing that it's connected but webpages do not load. I have checked my internet connection with other devices and seems to be alright. what to do?

Hi
I am experiencing wireless connection problem on 4s after ios 8.1 upgrade. The wireless icon appears showing that it's connected but webpages do not load. I have checked my internet connection with other devices and seems to be alright. what to do?
I have tried reseting the network settings and forgetting my wireless connection and re-connecting to it. I even backed up my phone on itunes and restored it, factory reseted it. Nothing seems to work.
Also after my upgrade to ios 8.1 my personal hotspot option under cellular data has disappeared.
Would you please help me out? I would really appreciate it.

Hi..
Restart your router then restart the iPhone to test.
If that doesn't help, try this support article > iOS: Troubleshooting Wi-Fi networks and connections

WLC 7.4.100.60 and roaming problems on 8500

Hello,
After installing an 8500 controller on 7.4.100.60 and migrating 1000 APs do this controller, we have the following problems:
[1] clients get disconnected and loose sessions (note: client is mobile gun and is heavily mobile). I have the impression there are more coverage holes. This might be due to bug CSCue13108, but says fixed in 7.4.100.60, we wil be upgrading to 7.4.110.0 anyway shortly.
[2] we have lots of L3 roaming problems between clients, especially when clients roam between old WISM controller and new 8500 controller. They don't roam, they get disconnected and reconnected, resulting in ip address change, resulting in sessions loss. Old controller still runs 7.0.230.0 but compatibility matrix says these two versions are L3 roaming compatible.
However, the release notes of 8500 mention this: "Cisco 8500 Series Controller cannot be configured as a guest anchor controller. However, it can be configured as a foreign controller to tunnel guest traffic to a guest anchor controller in a DMZ"
Because Layer 3 roaming is similar to guest traffic tunneling, does this mean that the 8500 can be the initiator of a L3 roam tunnel, but cannot be the endpoint of a L3 roam tunnel ?
We have done a test that seems to confirm this: client starts on 8500 in state "local", goes to AP on old controller (7.0.230.0), but roam doesn't work. Client gets re-associated with ip address change. Then when moving back to the 8500 controller, the client does roam successfully, keeps its ip address in the 7.0.230.0 vlan and gets status "foreign" on 8500 controller. controllers are in same mobility group and mobility connections are all up.
In the 7.5 release notes, this limitation is not mentioned anymore. Does it mean it is solved and 8500 can be used as guest anchor controller in 7.5 ??
regards,
Geert

[2] we have lots of L3 roaming problems between clients, especially when clients roam between old WISM controller and new 8500 controller. They don't roam, they get disconnected and reconnected, resulting in ip address change, resulting in sessions loss. Old controller still runs 7.0.230.0 but compatibility matrix says these two versions are L3 roaming compatible.
Roaming from one AP to another that shares the same controller is totally different with inter-controller roaming, which you have now. I believe WiSM-1 has 180 ms compared to the 90 ms on a 5508. And this time difference means alot.
So when your client goes from one controller to another, they actually have to do a full re-authentication to the new controller.
I presume both the old and new controller are in the same Mobility Group?
However, the release notes of 8500 mention this: "Cisco 8500 Series Controller cannot be configured as a guest anchor controller. However, it can be configured as a foreign controller to tunnel guest traffic to a guest anchor controller in a DMZ"
Pffft! That'll be the most expensive Guest Anchor Controller if I follow this solution.

Wireless connectivity problems using IOS 6.0.2?

After installing IOS 6.0.2 on my iPhone 5 I can no longer connect to known wireless sites. I've been through troubleshooting with both Apple and my ISP and no luck. I'm thinking there's wireless connectivity problems with this latest update (my iPad 3 is still running 6.0.1 and is fine on my wireless network). Are others having this issue as well?

I am not guaranteeing this fix , but it worked for me , so far. I have an iphone 5 and it had ios 6.0.1 . Worked fine. Upgraded to 6.0.2 and it wouldn't connect with home router most of the time. My son in law an IT guy for the Government came up with a solution. The problem seemed most likely with routers that are bought and not configured and retain the original factory settings. Therefore my phone considers my home network a generic one and I have to manually connect to it. To distinguish the network we did the following.
1) went to settings on my iphone
2) choose "my home network" by pushing the arrow on the right
3) This brought up the network info page. (it says "forget this network " at the top)
4)DHCP will probably be highlighted.
5) touch "static"
6) This will bring up the manual settings
7) We entered the following.
For Ip Address 192.168.1.15
Subnet Mask 255.255.255.0
Router 192.168.1.1
DNS 4.2.2.1,4.2.2.2,8.8.8.8
Leave the HTTP Proxy to off
This will assign a static Ip address not a dynamic one and should work.
If it doesn't , go back to step 3 and select DHCP and return to the dynamic state .

Fix for Airport Wireless Connection Problem stating Self-Assigned IP and not wanting to connect in Lion OSX.

Fix for Airport Wireless Connection Problem stating Self-Assigned IP and not wanting to connect in Lion OSX.
Bought my girlfriend the newest Macbook Pro 13" and began experiencing problems with my wifi the moment we got home. Her Macbook would not connect to our home Wi-Fi while my old Macbook Late 2008 running Snow Leopard connected without a problem. Airport would say that it had a Self-Assigned IP address (168.x.x.x). Did not realize it was a Lion problem until after using her Macbook Pro and becoming jealous of the new OSX, I upgraded. Soon after I was unable to go online. Luckily I had my iPad 2 and I began to scoure the net for help. Ran into allot of suggestions but it was not until I tried the following all together was I able to share the good new, from my Macbook. Hope this works:
First go to Preferences > Network and click on the cog next to the + and - on the sidebar and click Set Service Order
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     - Set location to Automatic
     - Click Apply
     - Click Advanced
     - Click the "-" on the selected Wi-Fi router you wish to connect to
     - Click Apply
     - Click Lock to Prevent Further Changes
Go to your Mac's harddrive, (Macintosh)
     - Go to Library > Preferences > SystemConfiguration >
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Turn off your computer
     - push and hold Option+Command+R+P
     - turn on computer
     - when the grey screen turns on you will hear the OS X "ON" sound (for lack of a proper term) and it will momentarily restart.
     - you will once again hear the "ON" sound, let go of all keys.
     - this resets your PRAM
Go to Preferences > Network > Advanced > + sign
     - click Choose a Network
     - Select your network and enter password
Viola!!! I tried this on my Macbook Late 2008 and my girlfriends new Macbook Pro 2010

     No you are clearly mistaken. The Self-Assigned IP address problem exists on many Macbook Pro models, including the current model, which I mentioned as being the original computer with the problem. While my 2008 Macbook is older it was working perfectly on Snow Leopard and didn't suffer issues until switching to Lion. So clearly the problem exists on the operating system and not so much the hardware.
     I called Apple Support and they had no fix for the problem and told me that this would hopefully be addressed in a subsequent update. It wasn't until I came accross the answer after trying many different methods that I got both of the Macbooks to connect to my router. Otherwise I wouldn't or could not have been surfing the internet for the last 4 months.
Cheers.

Macbook Pro Wireless Connection Problems

I bought my 13 inch macbook pro 1 week ago and I've had wireless connection problems from day 2 (I think after the updates).
Problems include:
- Safari cannot connect to the internet for 5~10 minutes after I turn it on, whether it be from sleep mode or completely off or restart (the fastest connection I got after turning it on was about 40 seconds)
- Loading takes ridiculously long and eventually Safari cannot find the server
- Airport signal (on the top right hand corner) is always full when it is not working
- Sometimes internet works but it is ridiculously slow
However, when the wireless connection stabilizes, Airport Signal is 2~3 bars full and internet works SOOO well and I love it so much when it does. But the problem is that it stabilizes like 30 minutes to never after I turn it on and it makes me so mad I want to explode this piece of crap in the microwave.
So I've called apple support, and they made me try four things:
1. Reset modem, router, and computer
2. Delete caches, reset Safari
3. Putting Airport first on the Service Order and resetting DHCP Lease
4. Connecting with Ethernet Cable then resetting the computer
None of these worked, and I'm suspecting that the cause of the problem is the hardware (not the aluminum body that's just bs) because my router and modem are working fine (my other samsung laptop is working perfectly). I don't think the problem lies in my network settings either because I did exactly what the Apple technicians told me to do. So after Appleguy made me try all 4 of those diagnostics, he told me to contact my router company NETGEAR because he thinks nothing is wrong with the mac hardware, so I did. The NETGEAR lady told me if one laptop is working and another isn't, there is nothing wrong with the router. So if nothing is wrong with my hardware, software, router, modem, ISP... Why do I have wireless issues????!?!?!?!?!?!?!?!?!?!
I'm going to return this <edited by host> or get another one with my warranty

Same thing here.
I've got a Macbook Pro 15" bought 6 weeks ago, airport express bought about a year ago. All updated with latest software/firmware, etc. Problems include:
-Sometimes when i pull down the network list, my network isn't even there, yet i'm still connected to it. My airport is appx 10 feet away in an open area.
-usually after opening safari or firefox for the first time upon sleep, restart, or just opening the program after i had quit it, it is miserably slow. it takes about 2 minutes for pages like msn.com to load. finally when they do, its faster than you can imagine. that lasts for about a minute. then its slow again.
-when logged into ichat and i send messages, i would sometimes get a "connection timeout" message. my buddy would end up getting the message about 5 minutes later.
My iphone and dell laptop work fine. i haven't tried running parallels, but if bootcamp works, so should prlls.
I've reset the modem about 20 times. i've reset the airport about 20 times. i even re-installed my OS on the mac and nothing has done it.
Weird thing is that i've had my mac for 6 weeks, and this problem surfaced only 3 days ago.
Clearly its not an issue of any of our ISP's. Due to the fact that this only started for me 3 dyas ago, i'm hopeful that its only a software problem and not something else. Hopefully apple will a) ADMIT THEY HAVE A PROBLEM HERE and b) FIX IT.

A Fix for Wireless Connection Problems

I’ve been struggling with connection problems for a week. Thankfully, I found a fix. Your mileage may vary, but this may be your answer:
Fix for Wireless Connection Problems on MacBook Pro

Yeah BR, please tell me what your cure is. I have the same setup as you, Vista with the same wireless card you have. Cannot stay connected to the internet. Have spent hours on the phone with tech support and they can't fix it. I hate this f....ing computer, will never buy another one. Please let me know what you did. Once I get it running right I'm selling it and will buy a cheap Dell, never have any problems with them. I have keyboard problems, capital letter problems, connection problems, and download can take 1 to 2 days. Pure BS!!!!!!!!!!!!!!!!!

Wireless printing problem

I have wireless printing issues. Here is the setup. I have a desktop pc (windows xp) with a wireless router. I had an HP printer connected to the pc and had a pc laptop and mac laptop with wireless cards for internet access and sharing the printer with the desktop pc. All was going well. I bought a new imac intel core duo and got a canon ip4200 for free. I replaced the HP printer with the canon which is now connnected via USB to the desktop pc. The pc desktop prints fine. The new imac connects to the internet wirelessly, no problem, but will not print correctly. At first, after selecting the canon printer on the imac it would print a document in a very small font in the upper left corner of the paper. After downloading new drivers, tech support, etc it will not work at all. Canon says that the ip4200 is not a "network printer". Is there any way to make this work without changing my whole setup? I am a computer novice!

I had similar problems setting up a printer on my iMac that was hung off a windows PC. I ran 'Bonjour' on the PC and set the iMac up again and all worked fine after that.
Worth a try.
Alicat

Wireless Roaming & Max connection on WAP54GP

I have 3 WAP54GP Wireless APs in my office.
I want to set up a wireless roaming between 3 WAPs with single SSID and PKS-TKIP encryption.
Is it possible? Have any reference of this?
I also want to know the max wireless connection of WAP54GP support.
Many thanks!
Dmok

You can't do "seamless" roaming with these APs as they are controller-less. However what you could do is set the same SSID on each AP and manually configure the channel that each uses instead of auto. This will still require the client devices to reauthenticate however to each AP they connect to, so not good for Real Time traffic but usually ok for typical data. Another option with these APs is for you to set them up in reapeater mode if possible and have one act as the "main" AP and allow it's signal to be repeated to the others as long as they could all "see" each other wireless signal. As far as number of clients this AP supports up to 32 client devices.
Best Regards,

Data Roaming Problems with Lumia 610 and 710 phone...

Data Roaming problem with Lumia Wndows 7.5 phones. We have a Lumia 710 and also 610 phones on Virgin pay monthly sim cards. We cannot get data raoming to work on either phone. We have tried in a number of locations in France and Switzerland. Virgin confirm roaming and data roaming are set up on our account.
- I have purchased Data Passes.
- Settings>Mobile Network active network shows current operator
- Data Connection is on,
- Data roaming option shows "roam",
- highest connection speed is 3G,
- network selection is automatic.
- Flight mode is off.
- Account settings are ok because everything works on Wifi.
- Connection has been full bars showing 3G.
- I have tried hard resets of phone, manual network selection, deleted browsing history,
- phone software reports that it is up to date,
- I have run Network Setup which confirms phone has been updated network settings for relevant operator.
- Telephone calls to Virgin from Switzerland could not resolve the problem.
- Discussions with Virgin since returning home have not been able to solve the problem. It seems to be an issue with Lumia phones.
Can anyone help please? Nokia - why doesn't this work on your phones?

I'm like what an OS this phone has. All I can say is that if you own MS stock dump it fast as the OS on this phone is so bad its not even funny.
I think what they are trying to do here is a last ditch attempt to capture the online services market but it isn't going to work, because they have made this OS to weird.
I'm a pretty seasoned user and I generally am able to get gadgets to work but dudes this puppy is something else. I have 14 days to exchange it so Im going to give it my best shot for another couple of days and see where it goes.
The phone itself is pretty decent otherwise I would have returned on the 2nd day. Its pretty fast and the screen is nice and bright and if not some major concerns I wouldn't be a complaining.
1st} There is no way to import your bookmarks into the phone without using a online service.
2nd} I haven't been able to successfully export my old contact list from my LG P500 Android.
The 710 seems to only use contacts that are stored on online services even though I have imported my contacts using the Contact transfer function on the phone.
3rd)The phone won't shut off while charging even if you shut the phone down , plug it in and it turns on no matter what you do.
The Zune software is all glitter and no meat too unfortunately.
I really wanted an alternative and the phone is such good value and a local new Provider has a 27 $ a month unlimited everything, but luckily they have a 14 day phone exchange policy.
I'm going to keep for a few more days and see if I can get it to work the way i want it to.
Moderator's notes: Profanity removed, such language is not tolerated on the forums, please read the forum guidelines.

Broadband/internet and wireless connection problem...

Towards the end of 2101 I received an email informing me that BT would be upgrading my local line and I could expect a much improved service. Whether this 'upgrade' has been the cause of my problems or is merely coincidental I cannot say. Prior to my experience since this time I could count lost broadband in hours per year (I never had internet or wireless connection problems).
Since the end of 2010 I now regularly lose my broadband completely every six to eight weeks. 'Home Hub cannot connect to broadband.' There is a worsening loss of speed? over a period of two to four days at the end of which I need to phone BT three/four/five, etc. times until they manage to locate the problem and fix it. It is always some problem they find on the line or with their equipment.
I always mention that this is an ongoing problem. Never do they take any action to escalate the issue.
This week things have become considerably worse.
I have started to lose my internet connection now. 'Safari cannot connect to the internet'.
There are now two issues which arise concurrently.
I phoned BT, finally the operative in India (through a very poor BT wireless phone connection) changed the channel of my router for me. He mentioned something about changing the address and password. This seriously exacerbated the situation. My password is not recognised now when I am asked to reconnect by selecting a network.
The next occasion on which I lost my INTERNET connection and tried to reconnect I got the message 'Airport has the self-assigned IP address (...........) and is unable to connect to the internet.
I phoned BT to report this and was told that this indicated an adapter problem and the problem was now out of BT's hands. I Should contact Apple.
I did so. Apple said I should contact BT to change channels. I explained this had caused the problem and they were now refusing to assist me. Apple tried everything that they could think of to resolve the issue (despite not being required to do so). Eventually the only suggestion they could make as BT had refused to help was to reinstall my operating system. Extremely drastic. But I can now connect wirelessly again.
Service is still intermittent requiring constant restarts to regain connections.
BT's response to a formal complaint was more of the usual banal questions, the usual tests, the usual promises of 'something would be done'.
Their systems are not set up to make any sort of accurate diagnosis of customers' issues. They seem to have a set number of 'fixes' into which they try to fit all problems - one would assume simply to save costs - their cost saving exercises are now costing me money.
That's all for starters.
Any suggestions?
Solved!
Go to Solution.

fredderf99 wrote:
I have a similar problem, since BT "upgraded my broardband" my home hub looses internet connection at least twice a day and I have to power reset it. the broadband shows as connected but the internet connection is lost, if I try reconnecting it fails and only a power resetr will work. I have a temp solution by fitting a time switch to the mains adaptor and reseting it at 0200 each day. but before the upgrade the home hub had worked for years and no problems. i have also replaced the origonal home hub 1 with a home hub 2 to see if that improves the situation.
welcome to the forum
This subject has been marked as solved by the originator and you will get more response if you start your own subject rather than continue here.
if you start your own subject just cut and paste your post and then in order to help please can you post the adsl stats from your router may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or use a-z, if netgear enter 192.168.0.1) and run btspeedtester (MAC users may have problems) http://speedtester.bt.com and post the results .
are you connected directly to the NTE5 master or test socket or to somewhere else? Do you have any phone extension sockets in your home?
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
Someone may then be able to offer help/assistance/suggestions to your problem
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

C4580 Wireless Printing Problem

We purchased a C4580 a few months ago and successfully installed it into our home network. We eventually had to replace the printer cartridges and went with the high-capacity HP cartridges - then we noticed a problem. Every time we print out a test page on the printer, it is perfect; however, every time we submit a print job wirelessly the page is a mess! The wireless print jobs are full of gaps, incompletely printed lines, and doubly printed letters. AARRGGHH!!! I am thinking of loading an SD card with a print job, inserting it into the printer and seeing if that will work. I have updated all software and have had no luck so far in overcoming this wireless print problem - any suggestions?

I was going to lead you to this page to download and install the Full Feature driver. I also noticed that there are quite a few updates for the software and printer on the same page.
I still think you should install the full featured driver, but if it persists, try some of the updates?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Cisco Wireless Roaming - Redundancy

Hi,
I'm looking for 2 types of solution:
1. Wireless Roaming without a controller
2. Access Point redundancy - Two Access Point with the same coverage but in a Active/Standby scheme. Is this posible?
Thanks.
Ivan

Roaming is going to work so long as your configuration matches on the AP. i.e the PSK and SSID are the same.
If you are doing 802.1X then you would want to configure one of the AP as a WDS master so that you aren't having to authenticate all the way back to AAA on a roam.
WDS Configuration:
http://www.cisco.com/c/en/us/support/docs/wireless/aironet-1100-series/44720-WDS.html
You can also configure Hot Standby on an AP: http://www.cisco.com/c/en/us/td/docs/routers/access/wireless/software/guide/RolesHotStandby.html#wp1037487
HTH,
Steve

Voice over IP Roaming problems between 2 Wireless Lan Controllers.

Hello,
we have problems with Voice over IP roaming between 2 Wireless Lan Controllers, this problem is not always happening. I have attached the detailed configuration. We are using LWAPP 1242 & WLC 2106 Controllers.
The phones they are using are Siemens Enterprise optiPoint WL2.
Is there maybe something wrong with the configuration our can I try some different settings?
Regards,
Jordy Broekhuizen

When a wireless client associates and authenticates to a WLC, it places an entry for that client in its client database. This entry includes the MAC and IP addresses of the client, security context and associations, quality of service (QoS) contexts, the WLAN, and the associated LAP. When a client roams to another LAP associated to the same WLC, it just updates the client database with the new LAP information so that the data can be forwarded appropriately to the client. When a client roams to a LAP associated with a different WLC, either in same or different subnets, it sends the information in the client database to the new WLC. This helps client to retain its IP address across roams and maintain uninterrupted TCP sessions. For more information on roaming in the WLC environment.
For the further description following URL for the WLC may help you
http://www.cisco.com/en/US/docs/wireless/controller/5.1/configuration/guide/c51ovrv.html

Wireless roaming problem (WAP4410n)

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