Wireless scanning error under XP

Why are HP Support not addressing wireless scanner issues as per post
http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Photosmart-C309G-M-XP-scanning-error-d...
Its about time HP took its customers forum seriously.

Hi erictoll,
I'm sorry but this is a peer-to-peer community of HP customers, and not a venue to contact HP directly. If you have additional or direct feedback for HP about their products or services, or questions about repair, you can use the link below for contact information.
http://www8.hp.com/us/en/hp-information/summary/ww-contact-us.html
If you have other questions and concerns about using the forum, please feel free to send me a private message.
Thank you.
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Similar Messages

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    I haven't been able to re-create your fault on my test Mac's, but then both are clean installs of 10.9.1.
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    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

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    Hello @sanjay_rnc,
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    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
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  • Mac 10.9.4 : hp photosmart c4795. scan error. try scan from computer or see documentation. press ok

    I have a Mac running Mavricks which the wireless printing works with my HP Photoshmart C4795 Printer but the wireless scanning to my Mac is not working. I am getting the error: "hp photosmart c4795. scan error. try scan from computer or see documentation. press ok" 
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    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Scanning error

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    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

  • Wireless scanning problem HP Officejet Pro L7590 on Windows 8.1

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  • Deskjet 3050 all-in-one J610 series Displays "scan error-Try scan from computer"

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    Thank you.
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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