Wireless Scanning in Laserjet Pro MFP M128

Wireless Scanning feature not working

Hello @sanjay_rnc,
Welcome to the HP Support Forums!
I would like to assist you today with resolving the wireless scan issue that you're experiencing when trying to scan from your Windows 8.1 computer to your HP LaserJet Pro MFP M128 Printer. Now, you indicate that you're using the Laserjet m128 printer. Just to clarify, are you using the HP LaserJet Pro MFP M128fw or the HP LaserJet Pro MFP M128fn (What's my Model Number)? The reason I ask is because the LaserJet Pro MFP M128fw is wireless. However, the LaserJet Pro MFP M128fn is not.
Once you confirm that your LaserJet Pro MFP M128 is the wireless version, can I please have you start by running the HP Print and Scan Doctor on your computer. This Tool will run on your computer and 'fix scanning' issues for you. Should any driver, connection, or software conflict be found, then the HP Print and Scan Doctor Tool will attempt to resolve those conflicts for you.
HP Print and Scan Doctor
Please respond to this post with the result of the HP Print and Scan Doctor. Should your wireless scanning issue still occur, please elaborate on exactly what occurs when you attempt to scan and if you get any errors. I look forward to hearing from you!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
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Scanning hp laserjet pro mfp m125nw macos 10.9.4

Hi guys!
I've just bought a new hp laserjet pro mfp m125nw and I can't scan from the HP Utility tool. Although there are no problems to scan from the Preview prog as well as from scanner program from Printers&Scans (in Sys. preferences).
Thank you for your help!
Here is the error message:
rocess: HP Utility [543]
Path: /Library/Printers/hp/Utilities/HP Utility.app/Contents/MacOS/HP Utility
Identifier: com.hp.printerutility
Version: 5.17.0 (5.17.0.1257)
Build Info: Unknown-1257~1257
Code Type: X86-64 (Native)
Parent Process: launchd [142]
Responsible: HP Utility [543]
User ID: 501
Date/Time: 2014-09-10 10:59:02.231 +0200
OS Version: Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: A158FA0E-7211-6609-FBAE-F7D91A0DB9D0
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000050
VM Regions Near 0x50:
-->
__TEXT 0000000100000000-000000010003f000 [ 252K] r-x/rwx SM=COW /Library/Printers/hp/Utilities/HP Utility.app/Contents/MacOS/HP Utility
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libdispatch.dylib 0x00007fff8ae56eeb dispatch_async_f + 3
1 com.hp.utility.ScanShortcutsManager 0x000000010aa8512f 0x10aa82000 + 12591
2 com.hp.utility.ScanShortcutsManager 0x000000010aa846c9 0x10aa82000 + 9929
3 com.hp.printerutility 0x0000000100011a40 0x100000000 + 72256
4 com.hp.printerutility 0x000000010000d3ef 0x100000000 + 54255
5 com.hp.printerutility 0x0000000100015de4 0x100000000 + 89572
6 com.apple.AppKit 0x00007fff8cd19a58 -[NSWindow sendEvent:] + 11296
7 com.apple.AppKit 0x00007fff8ccb85d4 -[NSApplication sendEvent:] + 2021
8 com.apple.AppKit 0x00007fff8cb089f9 -[NSApplication run] + 646
9 com.apple.AppKit 0x00007fff8caf3783 NSApplicationMain + 940
10 com.hp.printerutility 0x0000000100001d28 0x100000000 + 7464
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff97066662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8ae56421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8ae56136 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff97061a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff97060d18 mach_msg + 64
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3 com.apple.CoreFoundation 0x00007fff93e7c539 __CFRunLoopRun + 1161
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6 com.apple.Foundation 0x00007fff8bb8c4aa -[NSRunLoop(NSRunLoop) run] + 74
7 com.hp.printerutility 0x00000001000262f0 0x100000000 + 156400
8 com.apple.Foundation 0x00007fff8baa176b __NSThread__main__ + 1318
9 libsystem_pthread.dylib 0x00007fff8e10d899 _pthread_body + 138
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11 libsystem_pthread.dylib 0x00007fff8e111fc9 thread_start + 13
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3 com.apple.CoreFoundation 0x00007fff93e7c539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff93e7be75 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff8baa3adc -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 253
6 com.hp.printerutility.selection.dmf 0x0000000100cc93b1 0x100cc3000 + 25521
7 com.apple.Foundation 0x00007fff8baa176b __NSThread__main__ + 1318
8 libsystem_pthread.dylib 0x00007fff8e10d899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8e10d72a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8e111fc9 thread_start + 13

Hi @Lorenzetti,
I see that you are having issues scanning from the HP Utility tool. I can help you with this today.
Did you download and install the drivers?
HP LaserJet Pro MFP M125/M126/M127/M128 Series Software.
Can you scan from the HP Scan Software?
How to Scan: OS X v10.9.
Check the driver name that is installed for the printer. The Airprint driver might be installed instead of the Printer's driver. (usually defaults to Airprint)
Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side and on the right side of the screen should show the name.
If the printer name shows Airprint, then that is the Apple drivers. Delete it and add the printer name back in from the list. Click the - sign to delete the driver and then click the + sign to add the driver, might have to click the drop down to select the printer's name to add it in.
Try again.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

How to scan with Laserjet Pro MFP

Product does not have users guide or manual - right off the bat I'm extremely unimpressed. How do I scan documents to upload? No sign of a prompt. Only copy, fax,

Hello , and welcome to the HP Forums, I hope you enjoy your experience! I see you are having scan issues. I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find your product number. Also, please include which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit. With this information and the product number we can provide you with accurate information.
How Do I Find My Model Number or Product Number?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please let me know what you find. Thanks for posting on the HP Forums!

HP LaserJet Pro MFP M127fn - DNS issue, hundreds of UDP connections affects my router 100% CPU usage

Hi all,
We've bought about ten pieces (HP LaserJet Pro MFP M127fn), tested only one the other 9 are waiting for their time to be sent in our branch offices. The MFP works fine, no complains till later that day I noticed that our Mikrotik Router was struguling with high CPU usage, it took me some time to find the issue and it was the new bought MFP. Don't know why but it creates hundreds of UDP connections and almost 100% CPU usage goes to DNS service. As soon as I shutdown the MFP and delete all the connections everything goes back to normal. I've disabled almost all services (HP web service, Ipv6, SNMP, AirPrint, SLP, LPD, WS-Discovery, Bonjour), leaving only Ipv4 but without luck the issue persists. Here are some print screens confirming my saying:
http://i.imgur.com/UiOPSiu.jpg
http://i.imgur.com/dlgObPb.jpg
http://i.imgur.com/4RmQhot.jpg
http://i.imgur.com/oBuo9UO.jpg
http://i.imgur.com/Zf77V6b.jpg
Don't know if it is the same case but it look like, found this post that ha no answer to the issue: http://h30434.www3.hp.com/t5/Printer-Networking-and-Wireless/New-HP-LaserJet-Pro-MFP-M127fw-network-...
Why does this happen? And how to solve my issue? Thank you in advance.

Hi @EugenX ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this Post has instructions.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Color LaserJet Pro MFP M177fw Scanning

I bought and jsut setup an HP Color LaserJet Pro MFP M177fw.
We are a Mac household, and we connect via wireless to the printer, which works great.
My issue is scanning. On the little screen on the printer, I can copy, print and even fax. No option for scanning. There is some bullsh*t app that I've had to download via HP called Readiris, which is useless. There is no apparent way to initiate a scan via this app.
So I've bought a multifunction printer that doesn't scan. Any help?

It doesn't scan?!
Below is the text from the first page of the first link one clicks on about this printer. How _on earth_ is one supposed to deduce pre-purchase that it doesn't scan from the main menu? Argh. As an HP employee myself, this is aggravating in the extreme.
Ok, venting aside, this link <http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03967506#N229> is not offering a solution.
I am running OSX 10.9.1. I am unable to find the Full Driver to donwload in order to connect to this printer in a manner that would enable any of the 3 methods of scanning (Via Preview, Image Capture, etc.) to work. Can you please provide a link to the Full Driver for this MFP M177fw for Mac OSX 10.9? Thanks.
*** Start copied text from online website on HP printer ***
This affordable HP Color LaserJet Pro MFP brings vibrant color printing
in-house, and boosts productivity with Ethernet connectivity. Enable easy
printing at work, home, or on the go with mobile printing features.1
Print speed:4
Black: Up to 17 ppm; Color: Up to 4 ppm
Scan resolution: Up to 1200 x 1200 dpi (hardware); Up to 1200 x 1200 dpi
(optical)
Copy resolution: Black (text): Up to 300 x 300 dpi; Black (graphics): Up to
400 x 600 dpi; Color (text and graphics): Up to 300 x 300 dpi
Display: 3.0" LCD (color graphics)
Standard connectivity: Hi-Speed USB 2.0 port; built-in Fast Ethernet
10/100Base-TX network port; Wireless 802.11b/g/n
Duty cycle:5
Up to 20,000 pages

HP Laserjet PRO MFP M125nw; scanner is not located wirelessly

Product name: HP Laserjet PRO MFP M125nw
Operating system: Windows 8.1 64 bit
This is a new MFP that I installed today. The printer works fine wirelessly but the scanner is not located wirelessly - it is found only with the USB connection. I get the following error message when I try to use the scanner wirelessly:
'The HP LJ M125126 Scan was not found'.
I have done the following to troubleshoot:
Uninstalled and reinstalled from the CD.
Uninstalled and re-installed the full drivers from the HP website.
Also tried the HP print and scan doctor. This says the full software solution is not installed on this computer and asks me to install the full soft ware solution which i had already done - step 2 - prior to using the scan doctor. I still keep getting the same error message.
I would be most grateful for your help please.
Many thanks.
Kind regards
SSUN

Hi @SSUN ,
I see that you are unable to scan over the wireless network, but you can scan by a USB connection. I would like to help.
Since you can scan by a USB connection, the software and drivers should be installed properly. There shouldn't be any issues with the Wia either.
Temporarily turn off the Antivirus Software. Just to make sure it isn't interfering.
If you are still having issues then check that the scanning ports on the router to make sure that they are open. You can contact the router company to check and open these ports 9220/9500/427 on the router.
What scanning software are you using?
If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Laserjet PRO MFP M125nw; Wireless Driver installation problem in Win 8.1

Product name : HP Laserjet PRO MFP M125nw, product nr CZ173A
US Operating system: Dual Boot:   Win Vista home premium (32 bit) / Win 8.1 pro (32 bit)
The printer was installed under Vista in September 2014 and was and still is wireless printing and scanning without a problem.
Recently I tried to install the printer (wireless) under Win 8.1 and I downloaded the latest Full Feature software from HP.nl.
During installation the software installation package could not find the printer and installation was aborted.
I ran the printer self test / Configuration. The network Info and product info sheets were without errors. A ping to the IP address of the printer was without a loss. The firewall indicated that HP software is accepted.
Off course I read everything on HP about this problem I followed every advice and repeatedly gave it a try. I even installed the usb cable solution ( USB was working ok) followed by your change connection instructions, but all in vain.
To my surprise HP was able to find my printer when I checked on http:// www.hp.com/cgi-bin/hpsupport/index.pl. However the printer was found in my local network as a HP Laserjet Pro M1132 multifunctional printer with product nr stars 3NW-01 which is not correct, however the found serie nr. of CNB7G3RC78 was correct.
The print and scan doctor made some changes to the software and after that I was able to print wirelessly, however the Scan doctor button did not react at all and using the program was not possible further. Starting the program again gave the same result.
Conclusion:       In Vista: HP wireless print and HP wireless Scan is working fine
                        In Win 8.1: HP wireless print is OK, HP wireless Scan cannot be installed !????
                        In Win 8.1: Windows Printer driver and Win Fax& Scan driver both wireless working ok
Remark: Reading the display is difficult in dim lit areas. The on / off button is brightly lit and this light should be used to enlighten the display instead.
A solution for the scanning problem would be appreciated.
Kind regards
JWAH

Hi @JWAH , and welcome to the HP Forums!
I understand you're experiencing driver issues. I'd like to help!
I would suggest Uninstalling the Printer Software.
Once it is uninstalled, I would suggest putting your system into clean boot mode within the Microsoft configuration. You can do so by following this document: How to perform a clean boot in Windows.
Once the computer is in clean boot mode, I would suggest reinstalling the HP LaserJet Pro MFP M125/126 Series Full Software and Drivers.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

ADF not working in brand new LaserJet Pro MFP M127-M128

We recently purchased a LasertJet Pro M127-M128. The ADF does not work consistently. It automatically prompts to glass feed. When we change scan feeder and insert the document to the scanner we get an error report "ADF does not contain any pages. Insert the pages and rescan." There are already pages in the scanner. This is very frustrating. I do not want to return this device but if we can't solve the problem we have no choice. Thank you!

Hello , Welcome to the HP Support Forums!
I would like to work with you today with resolving the automatic document feeder issues that you're experiencing on your HP LaserJet Pro MFP M127fw. By the sounds of what you're describing, it does sound like you're experiencing a paper sensor issue with the automatic document feeder. To confirm this, can you remove all the paper from your automatic document feeder and with the printer at its normal screen insert 1 sheet into the feeder. The printer should make a 'ding' noise or display 'original' or 'document loaded' on the screen of the printer. Should none of these things happen than the paper sensor is not 'seeing' pages in the feeder and will not attempt to feed anything. I'm going to provide some troubleshooting steps to resolve this automatic document feeder issue. First, can you please run through the following HP Support document. The document does indicate the it is for a Paper Jam error, which I know you're not experiencing. However, it is always a good idea to check the automatic document feeder for any packaging debris or paper. 'Original Jam: Clear jam, and then press OK' Once you check the automatic document feeder for debris and ensure that nothing is stuck in the mechanism, proceed with the next steps. Clean the pickup rollers and separation pad in the document feeder:
1. Lift the document-feeder input tray. 2. Use a moist, lint-free cloth to wipe both pickup rollers and the separation pad to remove dirt. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the product; these can damage the product. Do not place liquids directly on the glass or platen. They might seep and damage the product. 3. Once dry, close the document-feeder input tray. Load 1 piece of paper in the automatic document feeder. Ensure the paper guides are adjusted and the feeder lid is closed tight. Does the product detect paper loaded now? If the printer still fails to recognize paper as loaded in the feeder a reset may be needed. Please respond to this post with the result of your troubleshooting. Best of luck!

HP Color LaserJet Pro MFP M177fw How to Scan

I just bout the HP Color LaserJet Pro MFP M177fw printer today and don't know how to use the scanner. I use Windows 8 operating system. Please advise how to use th scanner function. Thanks.

Hi, From page #38 of the manual: Scan by using the HP Scan software (Windows)
Use the HP Scan software to initiate scanning from software on your computer. You can save the scanned image as a file or send it to another software application.
1. Load the document on the scanner glass according to the indicators on the product.
NOTE: For best results, load small-size paper (Letter, A4, or smaller) with the long edge of the paper along the left side of the scanner glass.
2. Click Start, and then click Programs (or All Programs in Windows XP).
3. Click HP, and then select your product.
4. Click HP Scan, select a scanning shortcut, and then adjust the settings if necessary.
5. Click Scan.
NOTE: Click Advanced Settings to gain access to more options.
Click Create New Shortcut to create a customized set of settings and save it in the list of shortcuts. Regards.

HP LaserJet Pro MFP m125nw Scan Software for Windows XP

Hello,
May I kindly ask if there is a download location for the HP Scan Software for the HP LaserJet Pro MFP m125nw as the unit didn't come with a CD.
On the product page there is a driver listed for Windows XP, but the actual Software is not available for download.
Product Page:
http://support.hp.com/es-es/product/HP-LaserJet-Pro-MFP-M125-series/5396664/model/5303404/solutions
Product manual:
http://h10032.www1.hp.com/ctg/Manual/c03628466
Many thanks.
Best regards,
Ryan
This question was solved.
View Solution.

Hi Ryan,
Downlaod and install the full feature software below, that include the HP Scan software as part of the package:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=Im-124819-4&cc=us&dlc=en&lc=en...
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

HP Color LaserJet Pro MFP M177fw cannot scan or copy

My HP Color LaserJet Pro MFP M177fw cannot scan or copy. Screen on the printer just show calibrating only
Bsically an't scan or copy, the printer is just showing a message on the display of "calibrating".
Thank you for help

Hi @Ern88 , I can help you with not being able to scan or copy. The printer is showing that it is stuck calibrating.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Try to make a copy again.
Please check your private messages for additional steps to try.
In the forum beside your handle name just click on the envelope to view it.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

How to scan on Mac OS10.10.2 by HP Color LaserJet Pro MFP M177fw?

hello,
i try few different way but still don't know how to scan things.
anyone know how to scan on Mac OS10.10.2 by HP Color LaserJet Pro MFP M177fw?
it have no problem on printing by wifi.
thanks,
Les

Hi Les,
Follow these steps to scan with the HP Scan software:
http://support.hp.com/us-en/product/HP-Color-LaserJet-Pro-M170-Multifunction-Printer-series/5303438/...
If you do not have the HP Scan Software located as the socument states, download and install the following software.
Be sure to seect HP Scan while installing the software:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=kj-124923-3&cc=us&dlc=en&lc=en...
Additionally you may scan with Apple's software by following these steps instead:
http://support.hp.com/us-en/product/HP-Color-LaserJet-Pro-M170-Multifunction-Printer-series/5303438/...
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Scanning with HP LaserJet Pro MFP M127fn

Hello everyone,
I installed my printer HP LaserJet Pro MFP M127fn on a network. I am able to print from many different computers, but I can not scan. On computer where I want to install scanner I am using Ubuntu 12.04. I tried to use "Simple scan" and "Xsane", but these programs did not recognize scanner.
I would appriciate if someone can help me. Thanks in advance,
Ramiz

Hello @korda93 , and welcome to the HP Forums.
I am sorry, but to get your issue more exposure I would suggest posting it in the Ubuntu forums since this is appears to be an Ubuntu issue. You can do this at the Ubuntu Forums.
I hope this helps!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Trouble initializing color laserjet Pro MFP M177fw wireless connection

color laserjet Pro MFP M177fw - Printer was working for several months, now it will not print and when you power cycle it just shows initializing... but never finishes. Using wireless network connection to a Windows 7 pc.

Hello,
I have provided the URL for doing a firmware update on the printer, but do it through a USB connection. Since the printer is in a error state though, it might not detect the printer to do the update. HP Color LaserJet Pro MFP M177fw.
Select your operating system, click Submit, click the link for firmware and then click on the Download button.
I have provided some steps to try to see if we can resolve this issue.
Disconnect the USB/Network/FAX and power the printer on Standalone.
Check and remove any packaging material inside the printer and toner.
Do a hard reset to see if that will resolve the issue, if you haven't already.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
If the issue persists, perform a power drain by disconnecting the power cord from the back of the printer and keeping the power button pressed for 30 seconds and in case of a power switch keep the switch in ON position for 30 seconds before reconnecting the power chord.
I can send a private message with some another step to try.
In the forum beside your handle name just click on the envelope to view it.
How is the printer connected? (USB/Ethernet/Wireless)
What operating system are you using?
Please let me know the outcome.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Un able to install Scan to Email app on Color LaserJet Pro MFP M177fw

Hello!
I recently purchased Color LaserJet Pro MFP M177fw as my home printer.
Main thing i was looking for was Scan to Email feature.
As I read in specifications provided in this product description I see:
http://www.shopping.hp.com/shopping/pdf/cz165a.pdf
Digital sending standard features: Scan to E-mail by HP SW; scan to application by HP SW ; scan to file by HP SW
Once I try to install Scan to Email app i get following message once i try to install app:
What is wrong, that i cannot install app that was one of main choice points of this printer.
TWAIN and using computer scanning process is clear, so no need instructions how to scan using computer.
I especially need fucntion that i scan document on printer, then enter email and its emailed.
Thank You in advance for clarification,
Martins

Hi MrJansons,
There are a numerous ways to scan and email from your printer. Please go through the below links.
Make sure you have installed the software driver for your printer on your machine and then follow any of the methods to scan and email.
http://support.hp.com/us-en/document/c03476857
Kind Regards,
Oliver
"Although I work for HP, I'm speaking for myself and not on behalf of HP"--Please mark the post that solves your problem as "Accepted Solution"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.

Wireless Scanning in Laserjet Pro MFP M128

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