Wireless status of HP 6980 says "connected" but I still can't print
I bought a new Gateway laptop using windows 7 64 bit. I replaced my router with a newer Netgear wndr3400 v2 dual band router. After connecting my pC, ipad, and iphone to the network they work flawlessly. I cannot get my HP 6980 wireless printer to print. I used the HP embedded web server to have the wizard set it up. The IP config and DNS configs were left on automatic. A printout from the 690 report page seems to show all the #'s and the wireless status is listed as "connected." I even tried disconnecting the windows firewall to no avail. My virus software is PC tools internet security. I could use some help please.
I know this is an older post, but I wanted to offer some assistance if it is still needed.
I doubt it is anything to do with the software as it sounds like the issue surfaced after the dual band router was setup.
Some older printers have some issues operating in a network that has a dual band option.
I recommend disabling the 5Ghz band in the wireless router settings and reconnecting the printer to the network as you had done previously. This can be a temporary change to isolate where the problem.
Let me know what happens.
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Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : router
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Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Hyper-V Virtual Ethernet Adapter #3
Physical Address. . . . . . . . . : 00-15-5D-82-01-01
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a0e0:82a2:d151:d4d7%22(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.212.215(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 754980189
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-6F-D6-98-6C-71-D9-1A-84-30
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fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
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DHCPv6 IAID . . . . . . . . . . . : 611086809
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-6F-D6-98-6C-71-D9-1A-84-30
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Have you configure a DHCP role on your Virtual machine? To consider the DHCP conflicts issue, please first disable it or give it a pool limitation.
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I have a macbok pro running 10.7.5. My internet has always worked on it but I decided to try changing my router set up - the set up didn't work so I reverted back to the original setup that had previously worked.
Now, I have an Imac running tiger - I can connect to the internet via WIFI or Built In Ethernet with no problem.
When I try to connect to the internet on the Macbook Pro running osx 10.7.5 my internet will not work
Safari Says (You are not connected to the internet) and Google Chrome says (Page is Unavailbe) and lists some trouble shooting options that I tried.
When I go to System prefrences > Network my WIFI and Ethernet both say "Connected" and have a green light next to them.
I have tryed deleting the connections and starting new ones and I have even tried deleting the Location and starting a new one.
Nothing works - no matter what I do, even know the WIFI or ETHERNET says Connected, the internet will not work on the Macbook Pro.
The Internet works fine on my Imac and I have tried everything such as swaping cables but there doesn't seem to be a problem with my internet
or with my router - it all works fine with my Imac running Tiger.
Can anyone help me get my internet working on my Macbook Pro again? Any ideas?Hello ASGR.SYS amd WahWar,
I tried both of your suggestions and neither of them worked.
ASGR SYS - When I tried it your way i got a message saying that the that the diagnostic couldn't repair the problem. It shows the thw WIFI, WIFI SETTINGS, NETWORK SETTINGS, ISP, all turn green. But the Internet and Sever stay red. The thing is, there is nothing wrong with my internet connection as I can connect to the internet on my Imac running tiger, both through ethernet and wireless. When I go to System Prefrences and Ntwork the WIFI and ETHERNET both say "Connected" even know I can't veiw any websites.suggestion
When I tried WAHWAR's suggestion I get a message that says cannot connect to the WIFI network and then it lists your typical trouble shooting tips. Like Make sure you entered the right password and make sure you are in range of the wireless network
Again, just to confoirm - My internet connection is working fne both the WIFI and the Ethernet. When I use it on my IMAC running tiger, everything connects as it should and it works perfectly. But when I try to connect with the MacBook Pro, Even know the connections in the Network settings window show up as "connected" the MacBook still seems to think that my internet connection isn't working at all.
I have tried creating new connections, creating new locations, and I have even gone as far to reset my router and start completely from scratch. The result so far has been the same - the IMAC running tiger will connect - my blackberry and iphone will connect - but the macbook pro running lion will not connect..
I'd apprechiate any other suggestions -
AirPort says 'connected' but Safari says 'not connected to the internet'
I'm stumped.
I just replaced a failed HD. Installed OS from original disk. Airport shows strong signal and says "connected" but when trying to open Safari or check for software updates I receive a 'you're not connected to the internet' message.
Remember I had upgraded to Snow Leopard, so just installed that from disk as well. Same situation with the attempts to wirelessly connect.
Note - all other computers, smart phones, etc in the house can still connect wirelessly. When I connect the MacBook via the ethernet cable, it's fine. Problem is only with wireless connection.
Service is Verizon Fios. Have tried repeatedly restarting the router.
Any other suggestions?John,
Yes, I've been running Software Update frequently over the last 24 hours (needed to update all the software on that new HD) said there were no updates at last check. However, followed link you provided above and installed the Combo update.
Was hopeful on initial restart after that install, as I rec'd a message to the effect of: "none of your preferred networks are connected". Selected my home network (which was listed and with strong signal), entered password and same result - not connected to the internet.
Took your advice above and returned to "Using DHCP" setting. Inital response was "no ip address" and then after short time, "self assigned ip address" "will not be able to connect to the internet". Tried "renew DHCP lease" and continually receive same result. All very frustrating.
My next step will be to try and connect wirelessly on a friend or family member's network (my local Apple store is a bit far away. Easier for me to visit the ones near my office during the work week).
If I am able to connect on another's network, does that indicate it's an issue with my router?
If I am UNABLE to connect on another's network, does that indicate it's an issue with my laptop?
This is so disappointing - the replacement of the HD was so easy, as was the reinstalling of software. This connection issue is souring what was a relatively painless and quick experience.
Thank you again,
Christine -
When I try to download the windows support software it is coming up with an error message saying I am not connected to the internet but having checked the network diagnostics several times I am definitely connected but it still won't work. Any ideas?
I get a problem like yours. I have a mac mini with 2 hdds the server and hd2 I installed windows 7 and the windows works fine. except it will not allow me to get on the net. I get error 651. I can boot back to lion and the internet connection works. I googled and error 651 does seem to show up. I would like a work around.
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when I accept a incoming call face time says connecting but it cannot connect. Pls help me.
A slow Internet connection in between both parties is a typical reason for the connection taking "forever".
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ETea,
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Follow Us on Twitter @VZWSupport
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