Wireless Update screwed everything up!

I was having a TON of software problems with my 8530, so people recommended that I update it, which I did. 
The biggest problem I was having was with the SMS app. When I was on the home screen and I typed in a contact's name, and then hit the menu key and selected "SMS ______," about half the time it would take me to the Messages application instead of the area for a new SMS. Then if I hit the Back button and repeated that process, I would finally go straight to the SMS app. 
This was a huge annoying deal and it seems to be fixed so far. 
However, the updated created about 5 of each of my contacts, deleted about 1/3 of them, and removed all the Facebook information I had for them. 
I'm having more problems with this phone than I would've imagined, can anyone help?

Hi,
In this case i would recommend wiping the BlackBerry smartphone. To do this we would need to back up the BlackBerry smartphone. Please open the BlackBerry Desktop Manager and connect your BlackBerry smartphone. Click on the Backup and Restore button and select Back Up. Please note the location where the backup is being saved as we will need to access it later to restore the BlackBerry smartphone.
Once backed up please follow the link below to perform a security wipe of your BlackBerry smartphone.
Link: http://www.blackberry.com/btsc/KB14058
Test the BlackBerry smartphone and proceed with a selective restore as outlined below.
Link: http://www.blackberry.com/btsc/KB10339
Thank you
-DrP
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

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