Wireless USB Modem connection problem on MacBook Pro

I am running os x 10.8.2 on my macbook pro and am trying to connect to the internet using an alltel Wireless USB Modem (manual found here: http://pcdphones-client.s3.amazonaws.com/files/709/Alltel_English_Manual.pdf) through verizon. The USB modem works on all my PC's at home and I recently switched to a mac.
I got the software installed when I plugged the USB modem in, but i cannot get it to connect to the internet. When I open the alltel program, I cannot click the connect button and it says "no wireless WWAN device connected" and "no wireless networks defined. To define a network, click on Networks in the Preferences". I've been in the networks tab, but don't really understand how to get it to connect.

When you contacted aaltel what did they have to say?

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