Wireless User Tracking

LMS 3.2 (W2003).
No idea about WLSE, WLC or AP's, sorry :-(
We have done a discovery, ignoring AP. They say that MAC's from wireless clients are seen from switches as a hub or switch no Cisco, and they want to see it as a UT, with their IP and MAc address from AP, is that right???
I don't know if the resolution is possible because of no idea about AP...

If you have standalone APs, then you can enable wireless user tracking directly from the APs under Campus Manager > Admin > User Tracking > Acquisition. This is enabled by default. If you have a WLSE, you can disable direct acquisition from APs, then make sure your WLSEs are in DCR with correct HTTP credentials, and Campus will automatically synchronize those users.
If, however, you are using WLC/WCS with LWAPPs, then LMS management will not be possible. Those wireless users will show up, but they will show up as being connected to the wired switch to which the LWAPPs connect (unless trunking is used, then they may not show up at all).

Similar Messages

  • LMS3.2 User Tracking IP Phones Discovery Doesn't Work

    I am having difficulty getting the User tracking for IP Phones to work correctly in Ciscoworks LMS 3.2.
    Callmanager is version 7.1.5.10000-12.  Campus manager version is 5.2.1
    The Callmanager publisher and two subscribers are all showing as application servers with green icons under the topology services view.
    The callmanagers show as CDP neighbours on the switches to which they are connected.
    I can do an SNMP walk of the ccmPhoneTable from the Ciscoworks devicecenter and get a ton of returned data.
    The IP phones are discovered as end hosts and have mac address and IP address info when checked in the User Tracking utility.
    Callmanager sysObjectID = OID: CISCO-PRODUCTS-MIB::ciscoMCS7835I
    Any help you could give with troubleshooting would be greatly appreciated.
    Regards
    Rob

    Thanks Nick,
         I had seen that document and been through the processes
    The mac and IP addresses of the ip phone are discovered.
    The callmanagers are discovered and have green application server icons in the topolgy view
    I can do an snmpwalk of the ccmPhoneTable OID and get returned data (as per this post by JClarke https://supportforums.cisco.com/message/664859#664859)
    I can't do an snmpwalk of the ccmPhoneExtension as described in that document but I assume that since it applies to campus manager 3.2 and 3.3 that it is a bit dated and not relevant to later versions of callmanager.
    I think that I have covered all the basic cdp/snmp and discovery issues.  Any suggestions on where to go from here would be appreciated.
    Regards
    Rob

  • User tracking not finding any hosts in Ciscoworks LMS 3.1

    L.S.
    Our test-configuration is as follows:
    Application versions:
    Ciscoworks LMS 3.1
    Ciscoworks Common Services 3.2.0
    Campus Manager 5.1.4
    We have 31 managed devices in Campus Manager (data has been collected on all),
    Edit: All of them show up green in the topology window.
    The device are: 2 6509 cores (running IOS s72033_rp-IPSERVICESK9_WAN-M version 12.2(18)SXF8), 1 ASA firewall (running ASA-OS version 8.0.5) and 29 switches (2960 and 3560 models both running ios version 12.2(52)SE). The switches are connected as follows:
    User tracking jobs are running normally, but aren't finding any end-hosts or IP phones at all (I suspect around 250-500 hosts+ on these switches)
    We are running SNMP v3 on the switches and have added the following configuration items to all the switches:
    snmp-server group readonly v3 auth context vlan-1
    <repeat for all present snmp-contexts as shown in show snmp context output>
    snmp-server group readonly v3 auth context vlan-83
    Debugging is enabled in CM->Admin->Debugging Options->User Tracking Server
    This is the UT.log file of the last major acquisition:
    messages will remian logged to file: D:\PROGRA~1\CSCOpx\log\ut.log
    2010/01/13 14:00:01 main MESSAGE ProcessInitializer: Properties will be read from D:\PROGRA~1\CSCOpx\campus\etc\cwsi\ut.properties
    I= 0value *.*.*.*
    I= 1value 6
    I= 2value 1
    2010/01/13 14:00:01 main MESSAGE DBConnection: Created new Database connection [hashCode = 10969598]
    PartialOrderNode tree dump: time base = VMPSMajor
    <root>
        VMPSMajor: <root>
        VMPSMajor:     VMPSMajor.GetXMLData
        VMPSMajor:         VMPSMajor.PingSweep
        VMPSMajor:         VMPSMajor.PopulateFromDCR
        VMPSMajor:             VMPSMajor.GetPortStatus
        VMPSMajor:                 VMPSMajor.GetBridgeTable
        VMPSMajor:             VMPSMajor.Sweep
        VMPSMajor:                 VMPSMajor.GetIpXlateTable
        VMPSMajor:                 VMPSMajor.GetIpv6XlateTable
        VMPSMajor:                     VMPSMajor.GenerateTable6
        VMPSMajor:                         VMPSMajor.GenerateTable
    SMFunction evaluation order: time base = VMPSMajor
      VMPSMajor.GetXMLData  Major
      VMPSMajor.PingSweep  Minor
      VMPSMajor.PopulateFromDCR  Major
      VMPSMajor.GetPortStatus  Minor
      VMPSMajor.Sweep  Major
      VMPSMajor.GetBridgeTable  Minor
      VMPSMajor.GetIpXlateTable  Minor
      VMPSMajor.GetIpv6XlateTable  Minor
      VMPSMajor.GenerateTable6  Major
      VMPSMajor.GenerateTable  Major
    Time base VMPSMajor has 5 major nodes and 3 minor traversals.
    log4j:ERROR No appenders could be found for category (CTM.common).
    log4j:ERROR Please initialize the log4j system properly.
    In classlist loader
    In classlist loader processing sub classes
    updation done
    In classlist loader completed
    2010/01/13 14:00:03 main MESSAGE DBConnection: Created new Database connection [hashCode = 12524859]
    Calling default
    Subnet to SubnetData Map Size :73
    2010/01/13 14:01:31 DBConnecton-Reaper MESSAGE DBConnection: Closed Database connection [hashCode = 12524859]
    2010/01/13 14:01:31 DBConnecton-Reaper MESSAGE DBConnection: Closed Database connection [hashCode = 10969598]
    2010/01/13 14:04:50 main MESSAGE DCRDevWrapper: Closing DCRProxy
    I'm slowly getting to a dead end here. What am I missing?

    Well, our problem was resolved finally through a weird coincendence after having a websession with a Cisco TAC engineer (TAC case SR 613376661)
    We changed the
    snmp-server group readonly v3 auth context vlan-xxxx
    commands in the switches to:
    snmp-server group writeonly v3 auth context vlan-xxxx
    that is: use the writestring in the snmp-server groups instead of the read string.
    After we changed that, all of the User Tracking mysteriously started working.
    As far as I know, the writestring should not be needed, but apparently it is....
    Is there any explanation for this?

  • Campus manager user tracking problem

    Hi We are using LMS 3.0.1 and the campus manager verson is 5.0.2. We have two subnet which are used for the management ip of switch kept in two different geographical areas. I have made the entry of all devices kept in both subnets and all the devices are know device in DCR, RME and DFM. also after data collection the devices are shown in campus manager database. But I am not able to learn the end host details of the hosts connected to one of our segment.
    even if the perticular subnet is not appearing in "campus user tracking" as well as the devices belongs to the subnet. but I am getting all end host details from the second subnet.
    please help.

    Hi clarke,
    i have updated the cm to the latest but still it did not learn. Later i added the 10.188.7.x ip addresses manually in the discovery settings instead of " *.*.*.* " - ip range. Now i am able to see these devices in topology view > layer 2 veiw as connected devices & not seen in unconnected..
    Now i need to see the hostname, ip address etc details of these segments in UT acquisition window.... Secondly in topology view, the core switch is showing in "?" question mark symbol. This device is WS-C6509-E (sup-bootdisk:s72033-ipbase-mz.122-33.SXH3a.bin). I tried to delete this device from common services and added it again, there i selected "ws-c6509", i did not see the " ws-c6509-E".
    in Cisco site, the serial number of the device is showing as the device "VS-C6509E-S720-10G"
    Can u pls help me on this..
    regards
    rajesh

  • Reauthencation of Wireless User does not get prompt

    Hi Sir,
    I set up a Radius server(Cisco ACS) to authenticate wireless users via 802.1x. The EAP protocol deployed is Microsoft PEAP as most of the clients OS is XP. The users might be sharing the same laptops. When a user select the wireless network to connect to, he was prompted a window for him to enter the Username, Password and Domain field. After successful authentication, he was able to access the network resources.
    However, the user is not prompted the Username, Password and Domain after he has done so the first time. I understand that XP cached the user credentials in the registry. But my customer would like the window prompt to appear when the following scenario happens to reauthenticate
    a) Session timeout (Notice options in Group profile in ACS but didnt seem to work). What is this session timeout in ACS?
    b) Idle timeout to reauthenticate the current wireless user as the user might leave his workspace for a short period of time and someone might have use his credential to access the network illegitimately
    c) When he shuts down the PC and the laptop is passed to another user but the previous user credential is used rather than the second user credentioal is used.
    How can I disable the automatic cached user credentials? Is there a way to prompt the user after a period of time for him to enter Username, Password and Domain field again? Is the option available in the XP client? I search through the AP configuration options but found none.
    Please advise. Thank you
    Delon

    Try this link
    http://www.cisco.com/en/US/tech/tk59/technologies_configuration_example09186a0080094671.shtml#cswin

  • Wireless users are loosing the internet connection....

    Dear All, My wireless users are loosing the internet(http and https) connection many times per day. I just check the ports configuration in the switch, but The problem persist. The device is a Cisco Aironet 1130 AG. Someone have some idea???
    Sent from Cisco Technical Support iPhone App

    Dear All, My wireless users are loosing the internet(http and https) connection many times per day. I just check the ports configuration in the switch, but The problem persist. The device is a Cisco Aironet 1130 AG.
    You are barking the wrong tree.
    Can you please elaborate further?
    I need to determine whether the clients are loosing WIRELESS connection or loosing WAN connection.  Two different things, two different directions to choose from.  
    The easiest way to determine is this:
    Presume you have 10 clients and half the clients are associated to one WAP and the other to the other WAP.  Your description states that all 10 clients would loose internet connectivity.  Is this correct?  If this is so, then we start with your switch and your WAPs.  How are the WAPs powered?  PoE or power injector?  Can you console into the WAPs?  Can you post the output to the commands "sh version" and "sh logs"?  How about the switch?  Can you console into the switch?  Can you post the output to the commands "sh version" and "sh logs"?

  • EA6400: Problems for wireless users

    There are two router EA6400 (firmware version: 1.1.40.160989). Routers are configured in bridge mode. Routers are used for wireless devices/users. Wireless users have many problems with the quality of the connection and very high ping. Wired users don't have any problems with the quality of the connection and ping.
    What's the problem?
    Ping from user
    Spoiler (Highlight to read)
    user@pc:~$ ping yandex.ru
    PING yandex.ru (93.158.134.11) 56(84) bytes of data.
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=1 ttl=56 time=6.66 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=2 ttl=56 time=1110 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=3 ttl=56 time=112 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=4 ttl=56 time=338 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=5 ttl=56 time=463 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=10 ttl=56 time=449 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=12 ttl=56 time=390 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=13 ttl=56 time=515 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=14 ttl=56 time=744 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=17 ttl=56 time=17.5 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=19 ttl=56 time=139 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=21 ttl=56 time=388 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=22 ttl=56 time=1440 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=23 ttl=56 time=433 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=24 ttl=56 time=1580 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=25 ttl=56 time=574 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=31 ttl=56 time=783 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=35 ttl=56 time=954 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=36 ttl=56 time=5.31 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=37 ttl=56 time=1110 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=38 ttl=56 time=103 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=39 ttl=56 time=225 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=40 ttl=56 time=761 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=41 ttl=56 time=157 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=43 ttl=56 time=10.0 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=44 ttl=56 time=1241 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=45 ttl=56 time=241 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=47 ttl=56 time=1020 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=48 ttl=56 time=946 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=49 ttl=56 time=5.29 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=51 ttl=56 time=1122 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=52 ttl=56 time=122 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=54 ttl=56 time=275 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=55 ttl=56 time=500 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=56 ttl=56 time=427 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=57 ttl=56 time=554 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=60 ttl=56 time=730 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=61 ttl=56 time=1062 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=62 ttl=56 time=66.3 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=63 ttl=56 time=390 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=64 ttl=56 time=526 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=73 ttl=56 time=944 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=77 ttl=56 time=123 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=81 ttl=56 time=325 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=89 ttl=56 time=626 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=92 ttl=56 time=701 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=94 ttl=56 time=852 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=102 ttl=56 time=1043 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=103 ttl=56 time=43.3 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=104 ttl=56 time=150 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=110 ttl=56 time=828 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=114 ttl=56 time=9.44 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=115 ttl=56 time=1154 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=116 ttl=56 time=155 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=119 ttl=56 time=435 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=127 ttl=56 time=734 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=134 ttl=56 time=81.6 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=135 ttl=56 time=100 ms
    64 bytes from yandex.ru (93.158.134.11): icmp_seq=137 ttl=56 time=559 ms
    ^C
    --- yandex.ru ping statistics ---
    141 packets transmitted, 59 received, 58% packet loss, time 140168ms
    rtt min/avg/max/mdev = 5.290/524.123/1580.880/407.470 ms, pipe 2
    user@pc:~$
    user@pc:~$ ping yandex.ruPING yandex.ru (93.158.134.11) 56(84) bytes of data.64 bytes from yandex.ru (93.158.134.11): icmp_seq=1 ttl=56 time=6.66 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=2 ttl=56 time=1110 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=3 ttl=56 time=112 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=4 ttl=56 time=338 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=5 ttl=56 time=463 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=10 ttl=56 time=449 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=12 ttl=56 time=390 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=13 ttl=56 time=515 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=14 ttl=56 time=744 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=17 ttl=56 time=17.5 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=19 ttl=56 time=139 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=21 ttl=56 time=388 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=22 ttl=56 time=1440 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=23 ttl=56 time=433 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=24 ttl=56 time=1580 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=25 ttl=56 time=574 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=31 ttl=56 time=783 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=35 ttl=56 time=954 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=36 ttl=56 time=5.31 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=37 ttl=56 time=1110 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=38 ttl=56 time=103 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=39 ttl=56 time=225 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=40 ttl=56 time=761 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=41 ttl=56 time=157 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=43 ttl=56 time=10.0 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=44 ttl=56 time=1241 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=45 ttl=56 time=241 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=47 ttl=56 time=1020 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=48 ttl=56 time=946 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=49 ttl=56 time=5.29 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=51 ttl=56 time=1122 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=52 ttl=56 time=122 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=54 ttl=56 time=275 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=55 ttl=56 time=500 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=56 ttl=56 time=427 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=57 ttl=56 time=554 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=60 ttl=56 time=730 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=61 ttl=56 time=1062 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=62 ttl=56 time=66.3 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=63 ttl=56 time=390 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=64 ttl=56 time=526 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=73 ttl=56 time=944 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=77 ttl=56 time=123 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=81 ttl=56 time=325 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=89 ttl=56 time=626 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=92 ttl=56 time=701 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=94 ttl=56 time=852 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=102 ttl=56 time=1043 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=103 ttl=56 time=43.3 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=104 ttl=56 time=150 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=110 ttl=56 time=828 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=114 ttl=56 time=9.44 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=115 ttl=56 time=1154 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=116 ttl=56 time=155 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=119 ttl=56 time=435 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=127 ttl=56 time=734 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=134 ttl=56 time=81.6 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=135 ttl=56 time=100 ms64 bytes from yandex.ru (93.158.134.11): icmp_seq=137 ttl=56 time=559 ms^C--- yandex.ru ping statistics ---141 packets transmitted, 59 received, 58% packet loss, time 140168msrtt min/avg/max/mdev = 5.290/524.123/1580.880/407.470 ms, pipe 2user@pc:~$
    Traceroute from user

    geekychix wrote:
    What is the wireless channel set for your router? Flash the firmware of your router, reset and reconfigure it. Try playing around with channels 1,3,6 or 9. Security mode should be set to WPA2 Personal. Let me know how it goes.
    Forgot to say that I only use 2GHz wireless network. A fifth channel to another 12th channel. Channels I specifically chose not to overlap with neighboring networks. I've already tried to reset the settings on the defaul and reconfigure the router again. I only use WPA2 PSK-CCMP. Have any ideas?
    Lun wrote:
    EA6400 works really good for me with the current firmware.  On 2.4ghz, channel 9 is solid and at 5.0ghz, channel 157 is strong too.  Try that.
    Forgot to say that I only use 2GHz wireless network. A fifth channel to another 12th channel. Channels I specifically chose not to overlap with neighboring networks.
    Saffronfs7 wrote:
    Your WiFi network is possibly prone to wireless interference which causes high latency and slow/intermittent connection. Adjust the wireless settings on your EA6400 routers. Use Non-overlapping Channels like 1 or 6 or 11. Use a WiFi scanner to check which Channels are crowded and which ones are not. Although 5GHz network uses non-overlapping Channels I recommend using Channel 161.
    I advance it all already made. Have any ideas?
    Lun wrote:
    Everyone in my area are using channel 1, 6, and 11 on 2.4ghz.  Channel 9 work best for me.
    Channels I specifically chose not to overlap with neighboring networks. Have any ideas?

  • User Tracking in LMS 3.0.1

    Hello Clark,
    I have read the user guide for the CM 5.0 for Tracking users and also i have read the Understanding UTLite,I can't see the users login???
    what can be the possible reason i have missed.
    Thanks

    Hello Clarke,
    The domain administrator made a mistake in specifying the details in DC,i just added,I have less windows knowledge,where to find the logon scripts files for step 3 in windows 2003 server.as per the campus manager user guide .
    Edit the UTLiteNT.bat file:
    a. Open the UTLiteNT.bat file.
    b. Locate the following line and replace domain and ipaddress with the domain name of the Windows
    domain controller and IP address of the computer running the Campus Manager server:
    start %WINDIR%\UTLite33 -domain domain -host ipaddress -port 16236
    If port 16236 is already in use, enter a different number. This port number must match the number
    that you entered in the Use Port Number field, in the User Tracking > Administration >
    Acquisition > Acquisition Settings page.
    For more details, see Modifying Acquisition Settings, page 7-10.
    Step 3 Edit the logon script files to run the UTLiteNT.bat file when users log into the network by adding this
    line:
    UTLiteNT.bat
    Thanks,

  • Financial Reports User Tracking

    Hi Guys
    Can any one tell me how to track the user login, report modification, creation and deletion kind of activities in FR--System 9.X??
    Appreciate your inputs..
    Thanks
    Jagan

    Thanks for your response.
    Can you explain how can we set up this user tracking for FR and WA reports. I think this usage tracking is only for IR reports.
    Really appreciate if you can share your experiance on this...
    Thanks
    Jagan

  • LMS4.1 user tracking not sortable

    in LMS 4.1, under Monitor->Identity Dashboard, i have "user tracking summary" as a portlet, which tells me i have ~ 17,000 users.  when i click the report, it pops up a screen that shows mac address, ip address, hostname, subnet, etc.
    If i try to do ANY filtering, it returns 0 records.  this could be from a specific IP, mac address, device name, or subnet.  i have tried every type of record.  every filter i attempt always ends with 0 records returned, even though in the unfiltered list they show up.  It would be problematic to manually sort through 17,000 users looking for the particular records i need without the ability to use the filter.
    can anyone provide an example of how to filter the User Tracking report? is there some feature in LMS i don't own or have enabled to allow this filtering?
    thanks!

    I can't disagree with your logic, I guess I just assumed such an enterprise solution (that is FAR from cheap) wouldn't require an export of my close to 20,000 records to a .csv in order to do simple sorting.
    I will continue to look for a solution within the application, but if worse comes to worse i guess an export could suffice for some of what i'm trying to do.

  • LMS 3.2 and user tracking problem

    rme 4.3.1
    cm5.2.1
    cv 6.1.9
    dfm 3.2.0
    ipm 4.2.0
    portal 1.2.0
    cs 3.3.0
    cwasst 1.2.0
    running on windows server 2008.
    This was a clean bulid, and we imported all pertinent data from our old lms 2.6 server. This was in september 2010. Everything worked as expected and continues to work except for......
    We are in an upgrade cycle for our 4500s. We are upgrading from 12.2.50-sg4 to 12.2.50-sg8, and also upgrading rommon to 12.2.31r-sga4.
    It appears that user tracking is not working anymore for the upgraded 4500s. UT still runs, and works perfectly for all other devices, including the 4500s that have not been upgraded yet. I know this sounds goofy, but it really does seem to be the common denominator. I've checked the windows updates, package updates, etc in trying to figure out what made this happen. It really does all come back to upgrading to the above version. All aspects of this server are running great and as expected, it's just that UT for the upgraded 4500s isn't working anymore. I do run the logbackup script weekly (past experience has taught me to do this), and try and keep up with any patches or package updates, etc.
    If anyone has seen something similar or can suggest anything, I'd appreciate it. I think I am going to have to open a case on this. Thanks - chris

    Michel,
    Indeed, it looks like that is the problem. I guess I was focused in on CW rather than the whole picture. But yes, indeed, if I walk the mac table for a vlan on a 4500 that has not been upgraded it works. If I do the same on an upgraded one, I get nothing.
    The cautious optimism is that we do have a sup6 at our DR location that is running 12.2.53-sg1 and this test works on that switch. So as long as that
    version isn't deferred, we'll test that on one of the older sups to verify.
    So thanks for the help, I appreciate it - chris

  • Prime Infrastructure 2.0 and User Tracking

    Hello
    I'm having a look at getting wired User Tracking working on Prime 2.0. I checked that it is supported in the following link:
    http://www.cisco.com/en/US/prod/collateral/netmgtsw/ps6504/ps6528/ps12239/guide_c07-729089.html                  
    I'm having a problem getting dynamic user tracking working for wired non-802.1x clients. The switches are configured for mac-notification traps and the config works fine for LMS.
    Another LMS User Tracking feature I'd link to get working in Prime 2.0 is CUCM intergartion where Prime would pull IP Phone extensions/names etc from CUCM.
    Are either of these User Tracking features supported in Prime 2.0 (or at least roadmapped) or should I stick with LMS 4?
    Thanks
    Andy

    I am gettng good non-802.1x wired user tracking info. see the screenshot below (click to expand).
    I don't have a CM so I can't comment on that bit.
    Row 1 in the screenshot, for example, is confirmed with the following CLI output:
    User_Access#sh run int fa1/0/41
    Building configuration...
    Current configuration : 177 bytes
    interface FastEthernet1/0/41
    description user access
    switchport access vlan 10
    switchport mode access
    snmp trap mac-notification change added
    spanning-tree portfast
    end
    User_Access#sh mac address-table | i 1/0/41
      10    000f.b58e.3732    DYNAMIC     Fa1/0/41
    User_Access#sh inv
    NAME: "1", DESCR: "WS-C3750-48P"
    PID: WS-C3750-48PS-S   , VID: V10  , SN: FDO1425X2M9
    User_Access#sh ver | i bin
    System image file is "flash:/c3750-ipservicesk9-mz.122-55.SE5.bin"
    User_Access#

  • LMS 4.0.1 and User tracking with SNMP v3

    Hi! (again )
    I've another problem with our new LMS 4.0.1.
    We manage our devices with SNMP v3 but the user tracking don't want to work flawlessly.
    I've attached an example from our SNMP configuration. Basicly it's the same in our devices.
    1st the problem was that no matter what I did the User tracking didn't want to find any host. I left it and worked on something else. After 2 weeks suddenly appeard couple of thousand end host.
    As earlier (LMS 2.6 or 3.2 with snmp v2) it is the same that LMS cannot differentiate normal end host and IP Phones although we have several thousand from both. But this is only one problem.
    The other is that there are switches with the same IOS and SNMP configuration and from one I get the UT data and from another one I didn't get anything. Only from some 4506 (aprox. 12-15) and 6506 (2) works and we have 20+ 4506 and 10+ 6506. Not to mention the other switches (couple of houndred 2960 and 3750).
    I'll be grateful if somebody could advice what to do.
    Thanks
    Gabor

    Understanding Debugger Utility
    The utility displays a report on the reasons why User Tracking failed to discover end hosts on specific ports.
    In many cases, User Tracking may not perform as expected. This may be  because of problems in other LMS applications. For instance LMS Server  may have devices that are not discovered or inadequate VLAN discovery in  Topology Services.
    You can run the utility to troubleshoot problems, or provide the report  and log generated by the utility when you contact TAC for help in  diagnosing problems.
    The debugger utility uses the data collected by LMS Server and reports the reasons for the missing ports in User Tracking.
    This tool also has an SNMP component embedded which runs an SNMP query  for the table as a part of verification for SNMP failure. For example,  SNMP bugs in Catalyst operating system because of which User Tracking  may fail to discover devices.
    This generates an Action Report that you can use to analyze the data.
    The Debugger Utility:
    1. Checks the switch ports in a sequential order.
    2. Reports violation of basic rules for each of the missing ports such as link ports and trunk ports.
    3. Checks for SNMP retrieval of data, if the ports pass the validity check.
    4. Generates an Action Report suggesting possible remedial actions to retrieve the valid missing ports.
    Using Debugger Utility
    The Debugger Utility is available at $NMSROOT/campus/bin/ (where $NMSROOT is the directory where you have installed CiscoWorks).
    To run the Debugger Utility, run the command:
    utdebug -switch switch-ip -port port1[,port2 ...] [-export filename]
    where,
    switch is the switch to which the end hosts are connected.
    ports are the ports on the switch which have missing end hosts User Tracking.
    -export filename specifies  that the debug messages be stored in the file specified. If this option  is not used, the messages are displayed on the console.
    For example,
    utdebug -switch 10.29.6.12 -port 5/12
    utdebug -switch 10.29.100.10 -port Fa0/10
    utdebug -switch 10.29.6.14 -port Gi6
    Pretty sure you will find this and perhaps more in the build in help of LMS
    Cheers,
    Michel

  • User Tracking - Application error: URN_NOT_FOUND

    hello
                running ciscoworks 3.2 on Windows 2008 SP2 - installed apps are:
    1.  Campus Manager 5.2.1
    2.  CiscoView 6.1.9
    3.  CiscoWorks Assistant 1.2.0
    4.  CiscoWorks Common Services 3.3.0
    5.  Device Fault Manager 3.2.0
    6.  Integration Utility 1.9.0
    7.  Internetwork Performance Monitor 4.2.0
    8.  LMS Portal 1.2.0
    9.  Resource Manager Essentials 4.3.1
    When I run a quick report in Campus Manager (User Tracking > Reports) I get the following error appearing in a window:
    Application error: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!.
    Acquisition is working fine – on completion it states how many new hosts have been discovered but I get the above error when I try running a report.
    Reloaded server but problem persists. I’ve attached the output of pdshow and the cmapps log - any advice/guidance appreciated.
    Thanks
    Andy

    Hello,
    I have the same problem.
    /* Style Definitions */
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    {mso-style-name:"Tabla normal";
    mso-tstyle-rowband-size:0;
    mso-tstyle-colband-size:0;
    mso-style-noshow:yes;
    mso-style-priority:99;
    mso-style-qformat:yes;
    mso-style-parent:"";
    mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
    mso-para-margin:0cm;
    mso-para-margin-bottom:.0001pt;
    mso-pagination:widow-orphan;
    font-size:10.0pt;
    font-family:"Times New Roman","serif";}
    LMS2.6
    could anybody help me?
    I attach the ctm_config.txt file.
    Thanks

  • LMS 3.2 gives Application error during Campur User tracking

    Hi All,
    As per the subject during Campus User Tracking following error comes.
    Application error: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!..
    Please let me know if anybody has solution for this.
    Thanks in advance.
    Samir

    this looks like CSCsz79649
    I assume at least one of the ctm_config.txt files became corrupted.
    have a look at the file ctm_config.txt in both these locations:
        NMSROOT/MDC/tomcat/webapps/campus/WEB-INFlib
        NMSROOT/MDC/tomcat/webapps/cmapps/WEB-INF/lib
    and compare the content to the clean files Joe posted in this thread:
        https://supportforums.cisco.com/message/3153454#3153454
    Note: the parameter DYNAMIC_PORT_ALLOCATION=0 can be added to both files;
    If your files (or at least one) are different, then stop the daemon manager. When services are stopped, replace the corrupted file with the one Joe posted. Also move the ctmregistry and ctmregistry.backup files in these directories to a location outside NMSROOT (like C:\Windos\tmp)
    Restart the daemon manager.
    If everything is working you can remove the ctmregistry and ctmregisry.backup files you previously moved to C:\Windows\tmp

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