Wireless Web Cam Not on Internet

I can access my URL from home PC's but not from work. I have setup user accounts for ohters and they can't access either. It worked fine at first. I tried to to uninstall / reinstall but that didn't help.
Any help would be appeciated. I have wasted hours trying to fix this,,,,,, ahhhhh! :angry:

Dear eerf,
Most likely, I am in the same boat as you are. And there seem to be quite a few posts here with variations on the same theme.
More details on what you have seen might help us all. For instance, if you view your camera thru a browser (from a home pc obviously) and click on the link "Home", you should see a bunch of info on your camera. One piece is "Remote IP". What is it's
If it is "0.0.0.0" well, it just won't work. And I could discover no method to make this appear as the ip address of my internet router, like it did when it was first installed. Since you said it did work once, I bet it showed your outside ip address here just fine, at first.
Not sure if you rebooted your cable or dsl router, but when I had to reboot mine, I of course got a new ip address (which happens pretty much all the time with comcast) and then nothing would work again, in spite of trying to resetup the camera.
I tried to set the wan address manually (that's wan, not lan) that didn't help. So I set it back to auto. The "Remote IP" field is still zeros.
Then I tried the setup wizard - just to run the reconnect part, not the whole thing - that didn't work. I tried changing the port for the web view from 80 to 8080 (an alternate port number that I already know is open at the office), changed it back when it didn't work. I tried not only setting the camera in the dmz on my internet router, but also setup port forwarding to forward any connections for port 80 to the camera. Still no luck.
I have not (yet) tried uninstalling everything and reinstalling it (but I will eventually).
There do seem to be occassional routing and/or port filtering issues with comcast connections every now and then. I have had the lovely experience of having to PROVE to comcast that they were filtering/blocking my IKE packets once before - a painful experience.
Also intend to try setting up a separate service (ssh or telnet) to connect to from outside, to my home net, to really make sure that part of the connectivity is working. (ICMP to the router doesn't sem to work.)
It may be a while, but I hope to follow up with more on success or failure of more research.
It would be helpful if you could share a little more of what you tried or noticed. Just in case one us inspires the other to a solution!
cathy

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