Wireless working, but devices cannot connect
Just recently, my FIOS wireless router started acting up. Regardless of what Wi-Fi enabled device I use (laptop, phone, etc.), sometimes the devices cannot connect to the internet wirelessly. When this happens, I would have to turn off and turn on the laptop's or phone's Wi-Fi and it will immediately work. This only happens on all my wireless devices because anything connected to the router via cable does not experience this issue. Anyone have a solution? Thanks.
Sound like you're possibly having a radio signal problem. Did you possibly just acquire a new wireless phone?
Try logging on to the router and select the wireless tab and change the channel your router is broadcasting on.
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Hi. My air port is connected and wifi is working but i cannot connect to the time capsule to access any files stored there
Hi. My air port is connected and wifi is working but i cannot connect to the time capsule to access any files stored there
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AE wireless works- but can't connect to configure
I'm trying to configure my AE over wireless. It will allow me to connect to it, and I can browse the internet without a problem. But when I try to connect to it in the Airport Utility (which does find it) it pops up a dialog that says "Detecting wireless devices" which last a lot longer than it should, then ends up with an error dialog "Unable to connect to wireless device, error -4".
I've tried hard and soft resets with no effect. What's going on here?I've tried hard and soft resets with no effect. What's going on here?
A "hard reset" will not always clear out all the stored configuration settings and get the AirPort Express back to original factory defaults.
Suggest that you try a Factory Default Reset as follows:
o Power down the AirPort Express for 5-10 minutes
o Hold in the reset button and keep holding it in while you now plug the Express back in to power
o Keep holding the reset button until the amber light begins to blink more quickly and hold another 3-4 seconds when you see this
o Release the reset button and the AirPort Express will restart in 40-45 seconds with a slow blinking amber light
If you try the Factory Default Reset a few times without success, it is unfortunately likely that the firmware has become corrupted and the device will need to be replaced.
Message was edited by: Bob Timmons -
Since upgrading my iPhone5 to the newest iOS (6.1.2) I can longer connect to WiFi. It sees the wireless network but will not connect.. Other devices in my home that weren't upgraded can connect just fine.
I had the same problem. I did the reset networks on my iPhone & it did not work. My husband read somewhere that changing the channel on the router to manual & selecting the highest available channel number might help. I did that & it solved the problem. I have not had the problem since.
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Just installed my B110a works ok for normal wireless printing but i cannot print apps and on ePrintc
Just installed my B110a works ok for normal wireless printing but i cannot print apps and on ePrintcenter is says NO CONNECTION, how do i solve this?
Hello schmittl,
Please let me take a moment to say "Welcome" to the HP Forums.
I hope you enjoy your experience!
I see that you are having an issue when it comes to scanning to the computer.
The error that appears when attempting to scan is accurate. I suggest that if you are using a anti virus protection or firewall, you disable the protection and reboot the computer and the printer and attempt your scan again.
With the anti virus and/or firewall disabled, please fun the HP Print and Scan Doctor once again as well.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thank you for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP -
I am a first time user of the new airport extreme time capsule 2TB. I use a macbook pro and imac. I installed the router today and got on wirelessly. BUT I cannot get my 2 printers that were previously wireless to find the router signal. The worked fine on my current set up OS Mounitain Lion 10.8.4. Apple tells me it is the printer mfr issue and printer companies tell me it is apple issue. Any help appreciated.
birdmanjay wrote:
... Apple tells me it is the printer mfr issue and printer companies tell me it is apple issue.
Arguably, they're both right.
Changing your router changes everything, so your best course of action is to research the respective printer's documentation and determine how to reset them to factory default condition. Then, add them again using System Preferences > Print & Scan.
For that, I recommend you first "reset the printing system" according to these instructions: Mac OS X: How to reset the printing system. Its instructions for Lion are identical to those for Mountain Lion.
As the article states, it will remove all your existing printers, leaving the Mac's printing system in a similar "factory default" condition ready for you to create a new print queue for each printer, which you should probably do.
Apple's printing support documents contain a great deal of redundancy, but this one may be a good place to start: OS X Mountain Lion: Set up a printer to print wirelessly -
Verizon signal is strong but get error message "Ipad is not connected to the Internet" When I try to use Safari.
Wireless works but my Verizon account does notSome things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
I have done the step 1 to 3,but still cannot connect the wireless network?
i have done the step 1 to 3,but still cannot connect the wireless network?
Step 1 to 3 of what? Can you elaborate on the issue?
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i have a 2nd gen shuffle. i had to get a new computer and downloaded V11. my itunes works but i CANNOT sync to my shuffle. any ideas????
The latest iTunes may hide the sidebar by default. To show the sidebar, from the iTunes menu bar, under View, select Show Sidebar.
With the sidebar visible on the left side of the iTunes window, when you connect the shuffle, does it appear in the sidebar, under DEVICES?
Since this is a 2nd gen shuffle, are you using the original USB cable that came with the shuffle, with the mini-dock at the shuffle end? A USB cable that is for the 3rd or 4th gen shuffle will not work; the connector is different. -
I have full signal power, but says cannot connect to App Store?
I have full signal power, but says cannot connect to App Store. I had put all of my icons in different folders to organize but took App Store out as troubleshoot.
Any help?Are you trying to connect via wifi?
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Also try this - Turn Off your iPad. Then turn Off the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Cheers, Tom -
app store on itunes not working error iTune cannot connect to itune store unknown error the network conection is refused on windows 8
Microsoft Windows 8 Business Edition (Build 9200)
Hewlett-Packard HP Pavilion dv6 Notebook PC
iTunes 11.1.5.5
QuickTime not available
FairPlay 2.5.16
Apple Application Support 3.0.1
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0150B8980AD913B8
Current user is not an administrator.
The current local date and time is 2014-03-18 04:37:01.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.1.5.5 is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {240FD97D-8118-4928-BF4E-8A531F89D837}
Description: Microsoft Wi-Fi Direct Virtual Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 16:00:00 1969
Lease Expires: Wed Dec 31 16:00:00 1969
DNS Servers:
Adapter Name: {BCD0EF3F-C4A4-402C-969A-C46C079E56A6}
Description: Bluetooth Device (Personal Area Network)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 16:00:00 1969
Lease Expires: Wed Dec 31 16:00:00 1969
DNS Servers:
Adapter Name: {DD5C0797-BC23-4732-85FE-AC59C926EE98}
Description: Realtek PCIe GBE Family Controller
IP Address: 10.144.120.70
Subnet Mask: 255.255.255.0
Default Gateway: 10.144.120.1
DHCP Enabled: Yes
DHCP Server: 10.144.120.3
Lease Obtained: Tue Mar 18 03:26:26 2014
Lease Expires: Mon Jun 16 03:26:26 2014
DNS Servers: 10.144.5.30
10.144.130.5
Adapter Name: {E7CA4853-FF4A-49AE-AA4E-06BB1DEE67D4}
Description: Ralink RT5390 802.11b/g/n WiFi Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 16:00:00 1969
Lease Expires: Wed Dec 31 16:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection was refused.
Connection attempt to Gracenote server was successful.
The network connection was refused.
iTunes has never successfully accessed the iTunes Store.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
F: hp DVD-RAM UJ8B1, Rev H.02
Drive is empty. -
Adobe Activation error I bought a used CS2 application with serial numbers: it loads fine and works, but I cannot activate it and it will run out in 26 days. I bought it on ebat for 40 dollars. I am willing to pay a royalty fee. In 2006, or so, I bought a student version of CS2 at the College bookstore legally and registered it and it is still running on my 2002 eMac, but my Mac cannot communicate with my wireless printer I just got. So I looked for a copy of CS2 to put on my second hand IBM PC.
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
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Hi all, I have upgraded to 10.6.8 Snow leopard on my Mac Pro but still cannot connect to App store. I want to connect to upgrade to Mountain Lion but ony get the message "you are not connected to App store" or "Check your internet connections, error -52". My internet is working OK for everything else.Any advice?
Then I will have to assume a faulty installation.
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Mac OS X 10.6.8 Update Combo v1.1. -
I have a new ipad and everything works but can't connect to the app store. Itunes works and the wifi seems to be working but i get a blank white screen when i open the appstore. Nothing will load unter the features or charts tab so i cant download any apps. Purchased and updates tab loads fine. Any suggestions?
You would get better response from the iTunes community forum.
Have a nice day! -
hi there can any one help me i have a iphone 5 but my mobile data is not working but a can connect to my wifi no bother
talk to your carrier about the data subscription and possible settings changes to their apn than
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