Wirerless printing

HP Envy 4500
I am having trouble printing with the wireless connection. When I type in the IP address the computor recognizing the printer and will the "Network Configuration page". The control panel on the printer recognizes the router and says the signal is strong. Why can I not print? I would like to print from my I-Mac, I-pad or )-phone. I can print if I use the wireless direct option but then I have to go offline and connect directly to the printer.

Hi @JS61
I understand you are having difficulty with your Envy 4500. Please use the following document to troubleshoot connection issues; Printer Does Not Maintain Wireless Connection.
If the issue persists, please let me know. I am happy to help.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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I am an HP employee.
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Hello jnapier99
The Officejet 6500 E709n does have a Windows 8 driver, however, it does not have a Windows 8 RT driver which is what the MS Surface tablet uses. This would explain the message you are receiving.
Source: Supported Printers for Windows 8
Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.
When a solution is found please mark the post that solves your issue.

Wirerless printing

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