Wish to load elements and premiere purchased last year onto new computer

I purchased Photoshop and Premiere Elements 11 about a year ago. Elements 11. Am only finding Elements 12 to download and it will not recognize my serial numbers. My older computer ran on Windows xp which is no longer supported. How do I transfer these to my my computer ?
Thanks

You install them as you normally. A downloads for version 11 is available thru the following page:
Download Photoshop Elements products | 11, 10
Download Premiere Elements products | 11, 10
If you are having difficulties with serial numbers, which will still be valid, see the following:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

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Water was accidentally poured on my computer and it was completely ruined, I lost everything I had including all of my applications.I have now purchased a new computer and would like to redownload the copy of Photoshop Elements that I purchased last year

Water was accidentally poured on my computer and it was completely ruined, I lost everything I had including all of my applications.I have now purchased a new computer and would like to redownload the copy of Photoshop Elements that I purchased last year can I do this? How can I do this? And for crying out loud how do you get to talk directly to a customer service representative?

Which version of photoshop elements and operating system?
Perhaps one of these is it:
(under Downloads for older versions)
Download and Installation Help

My ipod is synced with my old computer, how do i put all my songs(purchased and not purchased) on to my new computer?

my ipod is synced with my old computer, how do i put all of my songs (purchased and not purchased) on to my new computer?

Copy the entire iTunes folder from the old computer to the new computer.

Can't get purchases off iPod onto new computer?

My old laptop crashed and I have recently replaced it. I have downloaded the iTunes software and now I'm trying to get the songs from my iPod to upload to iTunes so I can manage all my music. I have authorized my computer and some of the music has transferred, but I'm getting an error message which notifies me "Cannot transfer 100+ songs as you are not authorized to play them on this computer." Then it proceeds to give me instructions to authorize the computer. When I again attempt to authorize, it tells me the computer is already authorized. I have shut down, hoping this will solve the problem, but the same thing keeps occurring. Any ideas? I have no other working computers with any of this music. I want to load up some new music but if I sync at this point all my previous purchases will be lost.

try activating / Copying as Administrator (the 'real' admin)
or, if you dnt have ipod touch, enable use as External Volume, and then copy the music files/folders AS THEY ARE from X:\iPo_Control\Music (X: is the letter of yor iPod, may be differnent) into iTunes folder, and then import them; Itunes will arrange them correctly in file system

I have just purchased photoshop elements and premiere package. I tried to download them but it tells me the serial numbers are inapplicable. I notice the platform says windows and I am using a mac book pro. It didn't give me an option when purchasing. wh

I purchased Photoshop Elements and Premiere package today. I have been trying to download them but it tells me the serial numbers are inapplicable. I am using a mac book pro and I have just noticed that the platform in my receipt says 'win" . I don't remember being given an option for mac or windows when purchasing. what can i do now?

Return, cancel, or exchange an Adobe order

What do i do with a very slow Photoshop Elements and Premiere Elements on a PC?

I seem to be getting mixed opinions as to why my Adobe software gets so slow, despite efforts to avoid that, but my computer seems to be working just fine, it is only when in Adobe that the problems arise, like freezing, taking longer and longer periods of time to open the screen to edit a photo, or to compare two photos side by side. Any process seems to take such a long time, and the freezing can last for several minutes, and then continue on. I have had a computer person come to my house and examine my computer and though his knowledge of Photoshop is limited, he feels that it is NOT the computer but something with Adobe Photoshop. I would tend to agree with him.
Several theories have been explained to me, such as Elements and Premiere Elements are a low end of the scale of Photoshop programs, so it is just not going to be able to process high definition large photos well and quickly. Stating comments like i can only use 2 GB of my memory even though i have 8 GB, so unless i can use 64 bit this is what i have to deal with, and it is just a way for Photoshop to say you need to upgrade to the fancier programs. I do not need fancier programs. I am working hard to master these, and have accomplished 4 great blu rays in high definition thanks to recommendations from the Forum here, especially Steve with the help of his books.
Others say i need a solid state hard drive to solve the problem. Others say the only way i will ever solve the problem is to switch to a MAC. Others state is a mal-ware problem, but i have never had my hard drive so clean and uncluttered. I supposedly have as good of PC as i could have as far as QUAD-core, 8GB memory, presently a 1 TB hard drive less than 1/2 full. All suggestions involve big outlays of money, with no guarantee that things will be any better. I have tried to contact different computer companies and computer 'nerds', and these are some of the suggestions, but no one really has a lot of knowledge of the Photoshop software.
I am thinking of adding an additional internal hard drive, but not sure that is going to help either. Could i put all my Photoshop of the second hard drive, and might that speed things up?
Adobe is rather worthless in trying to get help from them. I have spent hours on the phone waiting and then talking to someone who says they understand English but they do NOT understand the question i am asking, which becomes very frustrating with repeat phone calls. I gave up yesterday trying to do that challenging experience yesterday after i had spent 3 times the amount of time they said i would need to wait to get a reply, and i was at work, and my free time had come to an end. So i am hoping you guys can give me some clues of the best thing to do.
Is it true that Photoshop Elements and Premiere Elements are just such a lower end program that trying to do things in high definition, with 2000x1500 photos, making them into a blu ray disc is a major challenge with a PC? I wish i had a greater computer knowledge, but i have struggled to achieve my goal, but the speed of it all gets very frustrating, though it is possible.
Another question asked which i don't think exists, is whether there is a program that could clean up Photoshop, or are there some clues that could accomplish that and thereby speed things up.
Would appreciate any suggestions anyone has. I am in the middle of another project so now is probably not the best time to consider any major changes. But any comments would be appreciated.
Ron

Premiere Elements 10 is now 64 bit, but not PSE10.
Take a look at your scratch disk set-up and if you have a spare volume, allocate that first before the C drive. Elements use scratch disks when it gets low on RAM.
Click image to enlarge
Turn off face recognition and the auto-analyzer to improve performance.
When editing photos or videos check the task manager to see what background processes may be running and end them temporarily if not needed.

Elements and Premiere 10 problems

Hello:
I have just purchased for my Mac Adobe Elements and Premiere 10 but I can not load the program. I keep getting errors like
8 of them. I've turned off the virus protection still got errors.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Smartsound3: Install failed
ERROR: DW050: - Photoshop Camera Raw for Elements 10: Install failed
ERROR: DW050: - Smartsound1: Install failed
ERROR: DW050: - Adobe Premiere Elements 10: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Premiere Elements 10_LangPacken_US: Install failed
ERROR: DW050: - Smartsound2: Install failed
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Smartsound3: Install failed
ERROR: DW050: - Photoshop Camera Raw for Elements 10: Install failed
ERROR: DW050: - Smartsound1: Install failed
ERROR: DW050: - Adobe Premiere Elements 10: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Premiere Elements 10_LangPacken_US: Install failed
ERROR: DW050: - Smartsound2: Install failed.
Any advise please

Saxonsraven I would recommend reviewing Updated installation instructions | Premiere Elements 10 | Mac OS as it provides several solutions for this issue.

I purchased installed Photoshop Elements on a Macbook last year via the disk. I want to install it on a newer Macbook which has no disk drive. How do I go about this?

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Download and install and activate with the serial number from your original installation.
PSE 12 Trial - http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements
PSE 10, 11 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html

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Unfortunately I lost my life and am trying to rebuild. Isn't the technical era great.
Backup, backup, backup
As a minimum, use 3-2-1 (or even more)
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2 different backup utilities/storage formats (protects from bugs in the software)
1 copy off-site (protects against theft, fire, and natural disaster)
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Backup disks are cheap compared to the lost of personal data that does not exist anywhere else.

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If your Mac is of same the vintage as OS X v10.4 that's listed in your footer and you're not in a position to replace or repair the optical drive in your Mac, then you might consider using an external USB CD/DVD device. If you don't have another Mac around to perform the recording on, that is.

Upgrade my Photoshop Elements and Premiere Elements 7 to ver 8

Hi All,
I just bought the combo package of photoshop elements and premiere elements 7 Aug 12. I would like to purchase an upgrade for both products but I am unable to find a way to purchase. What am I missing? Thanks for your help!!

Hi,
Please visit this link: http://www.adobe.com/products/photoshopelwin/upgrade/. This might help you.

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if you were supposed to get both with your camera, you should have two serial numbers: Find your serial number quickly
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Suzyj

You're in the wrong forum. This is not the Elements forum.
Here's the link to the forum you want:
https://forums.adobe.com/community/photoshop_elements/content

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Wish to load elements and premiere purchased last year onto new computer

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