With a new Mac 10.x downloading the update 5.0 hangs up and will not progress. Have tried repeatedly.

When given the opportunity to download the latest version/upgrade of Firefox, I start the process and it just hangs up in download. I have a Mac with 10.x OS.
I have tried probably 15 times.

Will Photoshop work with Yosemite? And will Illustrator, After Effects, Premiere Pro or the other Adobe Creative Cloud a…

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I am new to Photoshop 12. The online video tutorials are blank and will not run, any suggestions?

I am new to photoshop 12. The online tutorial vidios are blank and do not run. Any suggestions?

Go to tv.adobe.com or youtube (look for the adobe channel).

Why after Downloading iTunes update it wiped out library and will not launch?

Just downloaded the latest update for iTunes, now Itunes will not launch, and looked in Windows Explorer and saw all the artist but songs folder was empty. Restored comp to earlier date but still have same problem

"C:\Windows\system32\softpub.dll is either not designed to run on Windows or it contains an error."
Taken at face value, you're having trouble with one of the Windows OS dlls associated with Cryptographic Services.
I'd first try the fixit from the following Microsoft document. (One of the things it does is reregister your copy of the softpub.dll file.)
You cannot install some updates or programs
... but if you still get the issue, I'd try an sfc /scannow as per the instructions in the following document:
How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

My friend gave me his old touch, however it won't sync with my new mac but it charges the itouch so i was wondering how i could sync it to my iTunes.

My friend gave me his old touch, however it won't sync with my new mac but it charges the itouch so i was wondering how i could sync it to my iTunes.

Does the iPod show up in iTunes on the Mac? If not try:
iOS: Device not recognized in iTunes for Mac OS X
also
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar
Otherwise what happens when you try to sync? Note that you can only sync with one iTunes library/computer. If that is the problem you should go to Settings>General>Reset>Erase and content and setting and set up the iPod on you computer/iTunes library. One content on the iPod does not belong to you.

I have just purchased a Macbook pro, but my iphone is currently synched to my old pc. How can I now synch it with my new mac without losing all the apps/music etc on my phone, Ta

Hi, I have just purchased a Macbook, but my iphone is currently synched to my old pc. How can I now synch it with my new mac without losing all the apps/music etc on my phone? Ta

The easiest way is to copy the iTunes folder from your old PC to your MB (put it in the Music folder as a subfolder), along with the other valuable data on the old PC. Or restore it from a backup of your old PC. Then authorize iTunes on the MB to the same account you had on the PC. When you sync it will warn you that your content will be deleted, but it will be replaced with the same content from the MB. Before syncing you should also make sure there is at least one entry in iCal and Address book on the MB (assuming you sync to Outlook or equivalent on the PC) to assure that your contacts and calendar entries will move over correctly.
Al alternative that is less effective is to connect the iPhone to the MB without syncing, and choose "Transfer Purchases" from the iTunes File menu. This willl copy purchases music, videos and apps, but not ripped tracks from the iPhone to the MB.

TS1702 After I have upgraded to the new iOS 6.1.2, the email software doesn't work and is not downloading. While before it was working fine.

After I have upgraded to the new iOS 6.1.2, the email software doesn't work and is not downloading. While before it was working fine.
How to fix this?

There seems to be massive amounts of problems with every aspect of iOS 6. From what I understand all you can do is try and reset your device and pray that Apple bequeaths working software next time or allows users to revert to iOS 5 while they search for someone who knows what they are doing. Perhaps you will need to use an alternate email app until then? (Although, Gmail seems to be the only one that works properly)

IPod classic ,touch,and iPhone all have a windows based library from a crashed hp .went with a new mac , want to transfer my library iTunes wants to erase and sync , how do i avoid this

iPod classic ,touch,and iPhone all have a windows based library from a crashed hp .went with a new mac , want to transfer my library iTunes wants to erase and sync , how do i avoid this

Copy your iTunes Library from your Old computer, or it’s Backup, to your New computer...
See Here for one way
iTunes: How to move your music to a new computer
Or...
From your Old Computer... Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
An Added Bonus is that you will then have a Backup of iTunes...
Backup iTunes to an External Drive
http://support.apple.com/kb/HT1751
Move iTunes Library from PC to MAC
http://www.macworld.com/article/146958/2010/03/move_itunes_windows_mac.html
Conversely you can use your iPod Classic...
See Here:
Using your iPod to move your music to a new computer
From Here
http://www.apple.com/support/ipodclassic/

Since upgrading to 6.01 iOS the app upgrades are locked up and will not download

Since upgrading to 6.01 iOS the app upgrades are locked up and will not download.

My wife's phone had similar symptoms, at least with the text notification alert not working. I have narrowed it down to happening after we use the new navigation feature in the Maps. When we power the phone off and back on, the alert sound seems to return. I haven't tried just "killing" the Maps app after we use it...perhaps that would work as well.

I purchased the Logitech F310 game controller for my 2011 MacBook Pro. How do I get the driver installed for it. The Disk that came with the controller is a mini disk and will not insert into my laptop.

I purchased the Logitech F310 game controller for my 2011 MacBook Pro. How do I get the driver installed for it. The Disk that came with the controller is a mini disk and will not insert into my laptop.

May not make a difference anyway. The Logitech support site does not show drivers for Mac OS for the F310:
http://www.logitech.com/en-us/support/gamepad-f310?crid=411
I'd contact their support to find out if there is a Mac driver available, and if they can either give you a web link to get it, e-mail you the software, or snail-mail you a standard-size disk with the drivers.

HT4623 I tried to update my ipad with IOS7, it crashed!!!!!! now my ipad will not work, have tried to restore the ipad, will not restore, help please??

I tried to update my ipad with IOS7, it crashed!!!!!! now my ipad will not work, have tried to restore the ipad, will not restore, help please??

I tried to update my ipad with IOS7, it crashed!!!!!! now my ipad will not work, have tried to restore the ipad, will not restore, help please??

Installed iTunes on a 1TB drive designated H:. Bought a 3TB drive designated G:. Downloaded iTunes update. On "Run" command, it will not let me change the destination drive, so it registers an error, and will not update. Help

Installed iTunes on a 1TB drive designated H:. Bought a 3TB drive designated G:. Downloaded iTunes update. On "Run" command, it will not let me change the destination drive, so it registers an error, and will not update. App freezes, windows says to upgrade it.

I went to Edit>Preferences>Advanced, G: is showing as the destination drive.

Why is it when I try to download music an error message pops up and will not let me buy the music?

Why is it when I try to download music an error message pops up and will not let me buy the music?

Same happens to me......

TS1424 Purchased book "The Fish That Ate The Whale". In the Purchased window, my previous purchased books are labeled "downloaded" but The Fish has a cloud ikon and will not download.

Purchased book "The Fish That Ate The Whale". In the Purchased window, my previous purchased books are labeled "downloaded" but The Fish has a cloud ikon and will not download. I have tried to delete the book but no response.
Redirected to Store and searched for The Fish. Description came up, pressed Download, message: you have previously purchased this book, go to Purchased and press Download. Followed instructions and message: you have previously purchased....... I'm in a loop.
Assistance requested

Hi there.
Thank you very much for your quick reply, it's really appreciated.
No need to apologize, I actually found the phrase "If your iPad ever craps the bed" amusing under the circumstances
I checked the list of installed apps like you suggested (Settings>General>Usage>Storage>Show all apps) but this problem app is not in the list. I have also swiped down on the home screen to search for it, but again it does not show.
While it has not let me download the app (and I just tried it again) it has helped me to eliminate a few things from the list of what to try, and I can definitely conclude that it has not downloaded.
I guess I need to fire up my PC and download it / sync my iPad.
Thanks again for your help

I have a 4s with the latest 6.0.1 update and windows 7 with iTunes 11. When I connect the phone, windows can see but iTunes doesn't. Have tried re-installs and re-starts. Anybody else have this problem

I have a 4s with the latest 6.0.1 update and windows 7 with iTunes 11. When I connect the phone, windows can see but iTunes doesn't. Have tried re-installs and re-starts. Anybody else have this problem?

Did you go through all the options?
Also this:
Also, third-party security software may conflict with iOS devices connecting to iTunes. Follow this article to troubleshoot issues that may be caused by your security software. After resolving any issues you may have with your security software, you may need to try the steps in this article again.

I recently changed my aol password and now I cannot get mail. When I go to settings, Mail, Contacts, Calendars the accounts portion is grayed out and will not let me open. How do I fix this problem?

I recently changed my aol password and right after I changed, I cannot get mail. I get a a pop up block that says, Cannot Get Mail, the user name or password for AOL is incorrect, settings, OK. I go to settings as suggested but the account area is grayed out and will not let me open. Need help on how to fix this problem. I tried sync with my PC and that did not help either.

It sounds like you might need to contact Yahoo! if you aren't able to setup your email account as a new account after deleting it.
I found some links on the Yahoo! website that might help:
http://help.yahoo.com/kb/index?page=content&id=SLN4138&locale=en_US&y=PROD_MOBIL E
http://help.yahoo.com/kb/index?locale=en_US&y=PROD_MOBILE&page=content&id=SLN261 7

With a new Mac 10.x downloading the update 5.0 hangs up and will not progress. Have tried repeatedly.

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