With CS5 upgrade installed, do I need to keep CS4 installed as well?

I upgraded from CS4 to CS5 by purchasing the "upgrade" package.
In my applications I now have CS4 and CS5 installed and they show as two separate applications.
What I would like to know is
1. Do I need to keep CS4 installed for CS5 to work, as it is only an "upgrade"?
2. When I buy a new computer, do I have to install CS4 on it before installing the "upgrade" version of CS5?
Many thanks for your help.

I must admit that comes as a bit of a surprise.
I had presumed that the "upgrade" version of CS5, being so much cheaper to buy than the full original, would check your hard drive to make sure you actually had bought a legal copy of CS4.
Does that mean there is no difference between the "upgrade" and the full price installation discs?
By the way, I know I'm old sometimes can't find something even when it's right under my nose, but is there a "LOG OUT" button anywhere on this forum?

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Cs6 upgrade is installed, do I need to keep CS4 installed?

cs6 upgrade is installed, do I need to keep CS4 installed?

Stephen Roach III wrote:
I,m under the impression that CS4 must be installed on the machine for a 'upgrade to' version of CS6 to be successfully installed.
Is this assumption wrong?
No, but it's not essential since upgrades include the full program code. The serial number differentiates a full version from an upgrade.
If the CS6 ugrade installer cannot find an earlier qualifying version already installed, it will ask you to enter the serial number for an earlier qualifying version instead. You then enter an earlier version qualifying serial and the CS6 installer will continue.
When I'm installing (or reinstalling) Creative Suites where the latest version is an upgrade version, I only ever install the latest version - even if no Adobe software was previously installed on that particular computer.

I have CS4 but am installing CS6 rather than upgrading. Do I need to uninstall CS4?

I am still using CS4 at prepsent but am installing the complete CS6 rather than upgrading. Do I need to uninstall CS4 or is that taken care of when installing CS6?

There should be no problem, having two versions of PS installed. For nearly every program, and for decades, Adobe installers do NOT overwrite existing versions of any program - the installation is complete, and separate.
While I have not tested with PS CS 6, going back, I had PS 4.0.1, PS 7.0.1 and PS CS installed on the same computer. The first, was to do something, that was changed in PS 5.0, and that I used about twice per year. The latter two, were because I knew PS 7.0.1, and had just upgraded to CS, and was learning the differences (significant). I kept PS 7 around, in case a client called at 5:00PM with a revision, and the courier was enroute. I did not want to fumble with a new interface, when under deadline. Never had one issue.
Good luck,
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First-time upgrading, what do I need to keep?

Hey all:
I bought FCS1 when it first came out, and just bought the upgrade to FCS2 for it. When I installed the upgrade version, it asked for the Serial number, I put in the one that came with the FCS2 upgrade disks. Everything installed wonderfully and still works. Cool.
Thing is, I'll be buying a new computer eventually - a Mac Pro in January. I'm curious as to what I need to keep for installing FCS2 on the new computer (I'll be formatting and selling the old one). As I understand it, the FCS2 upgrade disks have the full versions of the software on them, and when I put them in to install, the serial number I should enter is from my FCS1 set. Is this true? Things that give me pause:
1) When I did the upgrade, I used the new Serial numbers that came with the upgrade disks;
2) My FCS1 disks aren't Universal.
Is the upgrade serial number only used if I have FCS1 already installed on a computer and I then try to upgrade? If so, then, upon getting my new computer in January, I'll never have to use that number again. Also: what do I do with my old disks? Can they be tossed?
Thanks in advance for any help, and sorry if anything is unclear.
Michael

I have a general rule that I never toss software discs. Especially when I paid over a grand for them.
Are they really taking up that much room, that you need to get rid of them?
Keep them. Keep your paperwork, too.

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Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

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Help with CS5 upgrade

I have a copy of CS3 I bought over a year ago. I don't even remember where I bought it but paid like $500 for it. It was a computer store. I tried to do an upgrade to CS5. I bought the standard CS5 upgrade from Adobe store for $199. I just don't need or use the extended stuff. Nedless to say
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I'm just an advanced hobyist photographer and I'm am physicly ill a tthe idea I am out the $500 I spent to purchase my CS3 copy. The little chat guy was saying I'd have to pay like $another $500 to get a legit copy. I mean I thought you could trust software actually bought in a store. I would have bought it at adobe online had I known this was going to happen. HELP ADOBE!

Yeah I installed it. And I had to fill int eh registration form. Although the weird thing come to think of it was periodicly it aske dme to register again
a few times. Maybe that should have been a tip off? I mean it updated OK as well.
Yeah the adobe robochat guy said it was invalid. I will call tommorrow and hope and beg and pray they can do something for me. I am getting very ill thinking I paid for a full version that was a fake. Considering I had to save a while and use my tax return a few years ago to buy that one. Been trying to find a receipt to at least prove I paid for it but so far no luck. Come to think of it I think I paid cash. Uggg I'm nausiated!

I had to buy a new computer and now can't get my CS3 with CS5 upgrade to work on windows 8.1. What can I do to get them to load and work?

I can load CS3, but it won't let me register it and I can load CS5 upgrade, but when I open CS5 it shows fault and closes. What can I do to get these programs to work on my new computer?

Registration has always been optional, so there is no point in trying. Those pages on the Adobe site are long gone. CS5 crashing is another matter, but without some crash logs and more detailed system information nobody can realyl know. This could be a mundane permissions issue on some files, could be a crash with the hardware acceleration stuff but just the same could be the activation system failing. Impossible to tell based on your limited information.
Mylenium

I have both CS6 regular and 64 bit installed, do I need to keep both of these?

Have recently installed PS CS6 on a Windows 7 machine. Works fine, but has installed CS6 and CS6 64-bit. Do I need to keep both of these ??

Hi Dougie59,
No , you are not required to do so. it just happened coz you have selected both the options 32 BIT and 64 BIT (default), for correct installation if you have 64 bit compatible OS follow these steps..
First do a clean uninstall.
Run the Photoshop CS6 installer.
Enter your serial number. Click Acccept.
On the right side of the Options panel under the 64-bit heading, uncheck the box for Photoshop CS6. Leave the "Adobe Photoshop CS6 (64-bit)" option checked.
Finish the installation.
But keeping both the files does not do any harm excep the storage issues (it increases).
Its all my assumption and experience both but hope you will get the answer.

Problem with CS5 - Upgrade plugins?

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It is not a CS5 file
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Do I need to keep ProTools Installed to use my mbox2 with logic?

simple as that.

how do i uninstall it while only keeping the drivers neccesary for running it? sorry to get off the topic of logic here.

Clearpass Software install Error 255 need help getting to install. Log file below

Execution Request for advert 00220023 package 00200063 program Clearpass Test Install 6.3.5 state change from NotExist to AdvancedDownload execmgr 10/21/2014 9:36:26 AM 6064 (0x17B0)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="00200063",ProgramID="Clearpass Test Install 6.3.5", actionType 1l, value , user NULL, session 4294967295l, level 0l, verbosity 30l execmgr 10/21/2014
9:36:26 AM 6064 (0x17B0)
Mandatory execution requested for program Clearpass Test Install 6.3.5 and advertisement 00220023 execmgr 10/21/2014 9:36:26 AM 448 (0x01C0)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="00200060",ProgramID="Clearpass 6.3.5", actionType 45l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l execmgr 10/21/2014 9:36:26
AM 1424 (0x0590)
Creating mandatory request for advert 00220023, program Clearpass Test Install 6.3.5, package 00200063 execmgr 10/21/2014 9:36:26 AM 448 (0x01C0)
Policy arrived for parent package 00200063 program Clearpass Test Install 6.3.5 execmgr 10/21/2014 9:36:26 AM 1424 (0x0590)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="00200063",ProgramID="Clearpass Test Install 6.3.5", actionType 6l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l execmgr 10/21/2014
9:36:26 AM 1424 (0x0590)
Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SoftDistProgramOfferReceivedEvent
AdvertisementId = "00220023";
ClientID = "GUID:9266F835-718C-4617-BA5E-4F613E3239B7";
DateTime = "20141021133626.265000+000";
MachineName = "S2-IS-SCCM-VM-T";
ProcessID = 3276;
SiteCode = "002";
ThreadID = 1424;
execmgr 10/21/2014 9:36:26 AM 1424 (0x0590)
Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SoftDistWaitingContentEvent
AdvertisementId = "00220023";
ClientID = "GUID:9266F835-718C-4617-BA5E-4F613E3239B7";
DateTime = "20141021133626.281000+000";
MachineName = "S2-IS-SCCM-VM-T";
PackageName = "00200063";
PackageVersion = "1";
ProcessID = 3276;
ProgramName = "Clearpass Test Install 6.3.5";
SiteCode = "002";
ThreadID = 448;
execmgr 10/21/2014 9:36:26 AM 448 (0x01C0)
Successfully raised SoftDistWaitingContentEvent event for program Clearpass Test Install 6.3.5 execmgr 10/21/2014 9:36:26 AM 448 (0x01C0)
Execution Request for advert 00220023 package 00200063 program Clearpass Test Install 6.3.5 state change from WaitingDependency to WaitingContent execmgr 10/21/2014 9:36:26 AM 448 (0x01C0)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="00200063",ProgramID="Clearpass Test Install 6.3.5", actionType 1l, value , user NULL, session 4294967295l, level 0l, verbosity 30l execmgr 10/21/2014
9:36:26 AM 448 (0x01C0)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="00200063",ProgramID="Clearpass Test Install 6.3.5", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l execmgr 10/21/2014
9:36:26 AM 6064 (0x17B0)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="00200063",ProgramID="Clearpass Test Install 6.3.5", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l execmgr 10/21/2014
9:36:26 AM 2140 (0x085C)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="00200063",ProgramID="Clearpass Test Install 6.3.5", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l execmgr 10/21/2014
9:36:26 AM 3692 (0x0E6C)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="00200063",ProgramID="Clearpass Test Install 6.3.5", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l execmgr 10/21/2014
9:36:26 AM 3692 (0x0E6C)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="00200063",ProgramID="Clearpass Test Install 6.3.5", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l execmgr 10/21/2014
9:36:26 AM 6064 (0x17B0)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="00200063",ProgramID="Clearpass Test Install 6.3.5", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l execmgr 10/21/2014
9:36:27 AM 3692 (0x0E6C)
Processing [{C3E344C3-3915-4B09-82F9-DDA127A2606E}, 0]: OnContentAvailable execmgr 10/21/2014 9:36:29 AM 736 (0x02E0)
[{C3E344C3-3915-4B09-82F9-DDA127A2606E}]: Content Version 1 is available for advert 00220023, pkg: 00200063, program Clearpass Test Install 6.3.5. execmgr 10/21/2014 9:36:29 AM 736 (0x02E0)
An existing MTC token was not supplied, using ExecutionRequest's Id as MTC token and this execution request is the owner of resultant MTC task. execmgr 10/21/2014 9:36:29 AM 736 (0x02E0)
Request a MTC task for execution request of package 00200063, program Clearpass Test Install 6.3.5 with request id: {17193CDD-2B98-4B40-8B47-DBD264F0DD1C} execmgr 10/21/2014 9:36:29 AM 736 (0x02E0)
Execution Request for advert 00220023 package 00200063 program Clearpass Test Install 6.3.5 state change from WaitingContent to Ready execmgr 10/21/2014 9:36:29 AM 736 (0x02E0)
MTC task with id {17193CDD-2B98-4B40-8B47-DBD264F0DD1C}, changed state from 0 to 4 execmgr 10/21/2014 9:36:29 AM 5884 (0x16FC)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="00200063",ProgramID="Clearpass Test Install 6.3.5", actionType 1l, value , user NULL, session 4294967295l, level 0l, verbosity 30l execmgr 10/21/2014
9:36:29 AM 736 (0x02E0)
Processing [{C3E344C3-3915-4B09-82F9-DDA127A2606E}, 0]: RemoveNotification execmgr 10/21/2014 9:36:29 AM 736 (0x02E0)
MTC signaled SWD execution request with program id: Clearpass Test Install 6.3.5, package id: 00200063 for execution. execmgr 10/21/2014 9:36:29 AM 5884 (0x16FC)
Sending ack to MTC for task with id: {17193CDD-2B98-4B40-8B47-DBD264F0DD1C} execmgr 10/21/2014 9:36:29 AM 5884 (0x16FC)
Executing program ClearPassOnGuardInstall.exe /S in Admin context execmgr 10/21/2014 9:36:29 AM 5884 (0x16FC)
Execution Request for advert 00220023 package 00200063 program Clearpass Test Install 6.3.5 state change from Ready to NotifyExecution execmgr 10/21/2014 9:36:29 AM 5884 (0x16FC)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="00200063",ProgramID="Clearpass Test Install 6.3.5", actionType 1l, value , user NULL, session 4294967295l, level 0l, verbosity 30l execmgr 10/21/2014
9:36:29 AM 5884 (0x16FC)
Checking content location C:\Windows\ccmcache\5c for use execmgr 10/21/2014 9:36:44 AM 5884 (0x16FC)
Successfully selected content location C:\Windows\ccmcache\5c execmgr 10/21/2014 9:36:44 AM 5884 (0x16FC)
Executing program as a script execmgr 10/21/2014 9:36:44 AM 5884 (0x16FC)
Successfully prepared command line "C:\Windows\ccmcache\5c\ClearPassOnGuardInstall.exe" /S execmgr 10/21/2014 9:36:44 AM 5884 (0x16FC)
Command line = "C:\Windows\ccmcache\5c\ClearPassOnGuardInstall.exe" /S, Working Directory = C:\Windows\ccmcache\5c\ execmgr 10/21/2014 9:36:44 AM 5884 (0x16FC)
Running "C:\Windows\ccmcache\5c\ClearPassOnGuardInstall.exe" /S with 32bitLauncher execmgr 10/21/2014 9:36:44 AM 5884 (0x16FC)
Created Process for the passed command line execmgr 10/21/2014 9:36:44 AM 5884 (0x16FC)
Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SoftDistProgramStartedEvent
AdvertisementId = "00220023";
ClientID = "GUID:9266F835-718C-4617-BA5E-4F613E3239B7";
CommandLine = "\"C:\\Windows\\ccmcache\\5c\\ClearPassOnGuardInstall.exe\" /S";
DateTime = "20141021133644.938000+000";
MachineName = "S2-IS-SCCM-VM-T";
PackageName = "00200063";
ProcessID = 3276;
ProgramName = "Clearpass Test Install 6.3.5";
SiteCode = "002";
ThreadID = 5884;
UserContext = "NT AUTHORITY\\SYSTEM";
WorkingDirectory = "C:\\Windows\\ccmcache\\5c\\";
execmgr 10/21/2014 9:36:44 AM 5884 (0x16FC)
Raised Program Started Event for Ad:00220023, Package:00200063, Program: Clearpass Test Install 6.3.5 execmgr 10/21/2014 9:36:44 AM 5884 (0x16FC)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="00200063",ProgramID="Clearpass Test Install 6.3.5", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l execmgr 10/21/2014
9:36:44 AM 5884 (0x16FC)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="00200063",ProgramID="Clearpass Test Install 6.3.5", actionType 1l, value , user NULL, session 4294967295l, level 0l, verbosity 30l execmgr 10/21/2014
9:36:44 AM 5884 (0x16FC)
MTC task with id {17193CDD-2B98-4B40-8B47-DBD264F0DD1C}, changed state from 4 to 5 execmgr 10/21/2014 9:36:44 AM 5884 (0x16FC)
Program exit code 255 execmgr 10/21/2014 9:36:46 AM 2140 (0x085C)
Looking for MIF file to get program status execmgr 10/21/2014 9:36:46 AM 2140 (0x085C)
Script for Package:00200063, Program: Clearpass Test Install 6.3.5 failed with exit code 255 execmgr 10/21/2014 9:36:46 AM 2140 (0x085C)
Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SoftDistProgramErrorEvent
AdvertisementId = "00220023";
ClientID = "GUID:9266F835-718C-4617-BA5E-4F613E3239B7";
DateTime = "20141021133646.327000+000";
ExitCode = "255";
MachineName = "S2-IS-SCCM-VM-T";
PackageName = "00200063";
ProcessID = 3276;
ProgramName = "Clearpass Test Install 6.3.5";
SiteCode = "002";
ThreadID = 2140;
UserContext = "NT AUTHORITY\\SYSTEM";
execmgr 10/21/2014 9:36:46 AM 2140 (0x085C)
Raised Program Error Event for Ad:00220023, Package:00200063, Program: Clearpass Test Install 6.3.5 execmgr 10/21/2014 9:36:46 AM 2140 (0x085C)
Execution is complete for program Clearpass Test Install 6.3.5. The exit code is 255, the execution status is FailureNonRetry execmgr 10/21/2014 9:36:46 AM 2140 (0x085C)
Requesting MTC to delete task with id: {17193CDD-2B98-4B40-8B47-DBD264F0DD1C} execmgr 10/21/2014 9:36:46 AM 2140 (0x085C)
MTC task with id: {17193CDD-2B98-4B40-8B47-DBD264F0DD1C} deleted successfully. execmgr 10/21/2014 9:36:46 AM 2140 (0x085C)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="00200063",ProgramID="Clearpass Test Install 6.3.5", actionType 10l, value Result:FALSE, user NULL, session 4294967295l, level 0l, verbosity 30l execmgr 10/21/2014
9:36:46 AM 2140 (0x085C)
Requesting MTC to delete task with id: {17193CDD-2B98-4B40-8B47-DBD264F0DD1C} execmgr 10/21/2014 9:36:46 AM 2140 (0x085C)
This execution request does not have a corresponding task in MTC. execmgr 10/21/2014 9:36:46 AM 2140 (0x085C)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="00200063",ProgramID="Clearpass Test Install 6.3.5", actionType 1l, value , user NULL, session 4294967295l, level 0l, verbosity 30l execmgr 10/21/2014
9:36:46 AM 2140 (0x085C)
Policy is updated for Program: Clearpass Test Install 6.3.5, Package: 00200063, Advert: 00220023 execmgr 10/21/2014 12:36:25 PM 5908 (0x1714)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="00200063",ProgramID="Clearpass Test Install 6.3.5", actionType 45l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l execmgr 10/21/2014
12:36:26 PM 5908 (0x1714)
CServiceWindowEventHandler::Execute - Received SERVICEWINDOWEVENT : START Event execmgr 10/21/2014 10:00:00 PM 3624 (0x0E28)
CExecutionRequestManager::OnServiceWindowEvent for START execmgr 10/21/2014 10:00:00 PM 3624 (0x0E28)
Auto Install is set to false. Do Nothing. execmgr 10/21/2014 10:00:00 PM 3624 (0x0E28)
CServiceWindowEventHandler::Execute - Received SERVICEWINDOWEVENT : END Event execmgr 10/22/2014 5:00:00 AM 676 (0x02A4)
The user has logged off. execmgr 10/22/2014 9:29:08 AM 744 (0x02E8)
Service startup. execmgr 10/22/2014 9:32:26 AM 3712 (0x0E80)

thank you and I will take a look at those logs
I was thinking it was because of permissions using the system account sccm uses to install the software? could that be the case? it works for some but not all. and there is a known issue from Aruba, the vendor, but of course they have not given us any fix.
the issue they had was when you install the 6.3.3 version through SCCM, which we orginally pushed out, the upgrade through the clearpass server or the push of the new 6.3.5 version through sccm does not work on all, but I would say maybe 25% at best do
from what i am seeing.

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I mean is there anything it can do CS5 can't?
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