With FireFox as my default browser, I create a shortcut on the desktop as per instructions in 'help' but when I click on the shortcut it opens in a browser which is not even running.

With FireFox as my default browser, I create a shortcut on the desktop as per instructions in 'help' but when I click on the shortcut it opens in a browser which is not even running.

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Make absolutely certain that FireFox is designated as your default browser.
Do this: Tools / Options / Advanced / Check Now / correct the setting
OR right click on any shortcut icon / Open With / Choose Default Program / select desired Browser / check Always... box / OK
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