With Firefox as my default browser, links in E-mails or E-mail web pages will not open. When IE is default browser, links open fine, SUP???

I have Windows 7. This problem happened all of a sudden, possibly after a Firefox update??

'''Try the Firefox Safe Mode''' to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.''
''(If you're not using it, switch to the Default theme.)''
* You can open the Firefox 4.0+ Safe Mode by holding the '''Shift''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Don't select anything right now, just use "Continue in Safe Mode."''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again.''
'''''If it is good in the Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one.
Please follow the [[Troubleshooting extensions and themes]] article for that.
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''

Similar Messages

  • Email links in web page will not open

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    Your above posted system details show outdated plugin(s) with known security and stability risks.
    *Shockwave Flash 10.0 r42
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    *http://www.adobe.com/software/flash/about/
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    Delete [http://kb.mozillazine.org/mimeTypes.rdf mimeTypes.rdf] in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]

  • When I go to yahoo with my iPhone 6  the pages will not enlarge when I pinch them but it works on my iPad. Does anyone know what's wrong?

    When I go to yahoo with my iPhone 6  the pages will not enlarge when I pinch them but it works on my iPad. Does anyone know what's wrong? Also the same on boyfriends phone he's eith Virgin and I'm with Vodafone do it cant be the providers.

    Thanks for the link but none of those described the problem. No error message pops up. It just says "Accessing Itunes Store" but it never actually does. This only occurs when my iPhone is plugged in though.

  • Help! I have downloaded Firefox 4 on my Mac which is running OS 10.4.11 and it will not open. It has displaced my previous Firefox 3 . How can I recover previous Firefox (and all my tabs)?

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    Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
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  • What is happening with Firefox; it is getting slower & slower from v5 thru 6 & now v7; it basically will not load webpages on start and is then very slow?

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    User Agent
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    Hi lda1979, 
    Welcome to the forum and thanks for your post. 
    I am so sorry that your order has been delayed and you are not getting any information on this. 
    Can you send me in your details using the "Contact The Mods" link found in my profile and I will find out what is happening. 
    Cheers,
    OlgaC 
    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Page will not open with default PDF viewer of  preview

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  • I right click on link, click, open in new window, then nothing happens. Or, windows within a page will not open, for example, on gmail, when I click "details" the window will not open.

    When I right click on a hot link, then click, open in a new window, a window will not open. Alternatively, I can click, open in a new tab, and a new tab will open. Additionally, if I'm at a website with a chat feature, the chat window will not open, or, as another example, if I'm at gmail, and I click "details", the window that opens giving the summary of when your account has been opened and the IP addresses it's been accessed from, will not open.
    I have on the computer, Aurora too. I doubt that it's a source of the problem, but I had to throw that into the mix. For clarification, this problem is happening while using the Firefox browser.

    You can middle-click a link to open the link in a new tab.
    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.com/kb/Safe+Mode

  • Firefox will display hotmail e-mail inbox, but will not open them

    Firefox will be able to load Hotmail and display your inbox- but will not respond when clicking on any emails, options like new and reply, or junk mail and other folders. The mouse works fine with all other programs and Hotmail runs as normal on other browsers, making it a seemly Firefox only problem.

    Clear the cache and the cookies from sites that cause problems.
    "Clear the Cache":
    *Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    "Remove Cookies" from sites causing problems:
    *Tools > Options > Privacy > Cookies: "Show Cookies"
    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.org/kb/Safe+Mode
    There are other things that need your attention.
    Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
    *Shockwave Flash 10.0 r32
    Update the Flash plugin to the latest version.
    *http://kb.mozillazine.org/Flash
    *http://www.adobe.com/software/flash/about/

  • Some of the buttons on web pages will not work with firefox but will with IE, is there a fix or do i need to uninstall firefox

    going through my account at verizon pay bill get to a submit button, it will not work. go back to site with IE everthing find. Happened mant times before, but sometimes i restart the page and it works, not the last time, i had to use IE

    Do you have that problem when running in the Firefox SafeMode?<br/> ''A troubleshooting mode.''<br />
    You can open the Firefox 4.0 SafeMode by holding the '''Shft''' key when you use the Firefox desktop or Start menu shortcut. Or use the Help menu item, click on '''Restart with Add-ons Disabled...''' while Firefox is running. <br />
    ''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut to open it again.''
    If not, see this: <br />
    http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

  • When I click on a web link and hold down ctrl the page will not open into a new tab, it is just opening in a new window. How do I correct this?

    When I use to hold down the ctrl key and left click on a web link, the page use to open into a new tab. For some reason this is not working anymore. Instead when I hold down the ctrl key and left click on a web link, the link will open into a new window. How do I fix this?

    I figured out how to correct it. Not sure what exactly was happening. But I started into private browsing and then turned it off. It's been working correctly ever since I did private browsing.

  • I try and open firefox, the hourglass curser flashes for a millisecond.... and nothing, it will not open. Have disabled firewall and still nothing

    On my desk top I am running windows xp. I click on the firefox icon to open it and nothing! The hourglass cursor flashes for a millisecond as if it were starting to open, then nothing. I have disabled my firewall thinking it may have something to do with that and tried again, but still nothing. Any ideas???

    Try rebooting the computer first. If Firefox still does not open or if the problem returns, read these articles for other ideas:
    * [[Firefox will not start]]
    * http://kb.mozillazine.org/Browser_will_not_start_up

  • My home page will not load when I open Firefox but features show up in column on left and bookmarks are there.

    My home page opens with features in a column on the left and bookmarks are available but the center section (features) is blank. Home page with features appeared at first opening of FF, then would not open normally after opening a feature but would not open normally when going back to home page. No not at all.

    This can be a problem with the file places.sqlite that stores the bookmarks and the history.
    * http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox

  • IMac with 10.6. Firefox opens but does web pages will not load. It just "thinks" indefinately. Can't think what may have caused, just stopped working one day

    Safari works fine. Have reset, reinstalled, disabled ad-ons. Am coming up with blanks on the support site.

    https://support.mozilla.org/en-US/kb/fix-problems-connecting-websites-after-updating
    If you are using a third-party firewall, you might want to check that. Other security software can also cause problems with an updated version of Firefox.

  • Ihave a Mac Air laptop, running Lion OS-10.7.1) I have downloaded Firefox(6-2.02.dmg to desktop, and put it in Applications,but it will not open or go into Dock.

    That is all I can tell you. I like Firefox...does it work with this Lion??

    I just downloaded the FF 7.0.1 .dmg file from here using Safari.
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    Select the language you want and use the link in the middle column.
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  • The news (stories) I want to read on my home (sympatico.ca) page will not open. It appears to be a Firefox problem that has just started as they open using EXPLORER.

    I click on a story which has become underlined but nothing happens.

    When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
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    2. If needed, delete the site's cookies here
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    Does it help?

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