With itunes 10.5 last version today 15 october, windows 7 64 bits, unable to recognize ipid touch in itunes (windows recognizes the ipod) help !!

windows 7 64 bits : it recognizes the ipod Touch
but itunes is unable to see the ipod
I've been following all the steps descripbed in apple.support and the problem remains
iOS 5 and Itunes 10.5

I found the solution after a year of dysfonctionnement
My motherboard was P7P55D from ASUS
operating system  Windows 7 64 bits
I have upgraded the BIOS with the lastest BIOS from ASUS ant itworks : My PC recognizes all ipods and also my Tomtom GPS that was also not recognized.
So update your BIOS ... it is risky but it works (or ask a professional to update your BIOS)
and with Itunes 10.5 ou can also synchronize the ipods via WIfi : no USO required (once you've succeeded in connecting ipod to the pC one time)

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