With my CC subscription should I be be gettibng upgraded from lightroom 5 to CC ?

with my CC subscription should I be be gettibng upgraded from lightroom 5 to CC ?

Yes. Have you checked in your CC Desktop app to see if Lightroom CC is available for Install (and Photoshop should be showing Update). If it's not showing, sign-out of the app and sign back in again. Don't use quit and restart, that's not the procedure. See here: Sign in, Sign out | Creative Cloud desktop app

Similar Messages

  • Hi,  I've just purchased and installed an upgrade from Lightroom 4 to 5.  It doesn't seem to handle raw files authored with a new Nikon D750 camera.  I spoke to the sales rep about this and he gave me a link to the 8.6 DNG converter page with instructions

    Hi,  I've just purchased and installed an upgrade from Lightroom 4 to 5.  It doesn't seem to handle raw files authored with a new Nikon D750 camera.  I spoke to the sales rep about this and he gave me a link to the 8.6 DNG converter page with instructions to download.  8.6 only works with Mac OS 10.7-10.9, according to the page.  I'm running Yosemite, Mac 10.10.  Please can you tell me my options?  Lightroom 4 worked beautifully with my older cameras' raw files so I would like to continue using the application.  What should I do?  How soon will Lightroom 5 be able to deal with raw files from a D750.  Many thanks, Adam.

    Until the next version of Lightroom is released, you need to use the DNG Converter version 8.7RC to convert your RAW photos to DNG and then import the DNGs into Lightroom.

  • Please can someone tell me why I cannot reinstall my upgrade from lightroom 4 (lightroom 3 installed off disc with serial no) my hard drive crashed, and I am trying to get lightroom 3; 4 and 5 back on so that I can link my catalogues and continue work. I

    Please can someone tell me why I cannot reinstall my upgrade from lightroom 4 (lightroom 3 installed off disc with serial no) my hard drive crashed, and I am trying to get lightroom 3; 4 and 5 back on so that I can link my catalogues and continue work. I cannot install lightroom 5 until the upgrades from 4 are on the pc, (lightroom 3 installed off disc but 4 is a copy of the upgrade download I got when I bought it) These serial no's are legit and  are registered under my account with adobe, but it still gives me the Big Red Cross when I put my serial no in! Please can someone help. I am at a loss. Thx Heidi

    Please can someone tell me why I cannot reinstall my upgrade from lightroom 4 (lightroom 3 installed off disc with serial no) my hard drive crashed, and I am trying to get lightroom 3; 4 and 5 back on so that I can link my catalogues and continue work. I cannot install lightroom 5 until the upgrades from 4 are on the pc, (lightroom 3 installed off disc but 4 is a copy of the upgrade download I got when I bought it) These serial no's are legit and  are registered under my account with adobe, but it still gives me the Big Red Cross when I put my serial no in! Please can someone help. I am at a loss. Thx Heidi

  • Plerase can someone tell me why I cannot reinstall my upgrade from lightroom 4 (lightroom 3 installed off disc with serial no) my hard drive crashed, and I am trying to get lightroom 3; 4 and 5 back on so that I can link my catalogues and continue work. I

    Please can someone tell me why I cannot reinstall my upgrade from lightroom 4 (lightroom 3 installed off disc with serial no) my hard drive crashed, and I am trying to get lightroom 3; 4 and 5 back on so that I can link my catalogues and continue work. I cannot install lightroom 5 until the upgrades from 4 are on the pc, (lightroom 3 installed off disc but 4 is a copy of the upgrade download I got when I bought it) These serial no's are legit and  are registered under my account with adobe, but it still gives me the Big Red Cross when I put my serial no in! Please can someone help. I am at a loss. Thx Heidi

    BrightBluephotograph wrote:
    I cannot install lightroom 5 until the upgrades from 4 are on the pc,
    You don't need to have Lightroom 3 and 4 installed on your computer to install Lightroom 5.  Just install Lightroom 5 and input your serial number for 3 in the previous version box and your serial number for 5 in the upgrade box.

  • I am trying to license my recent download of Lightroom 5 onto my recently purchased Macbook with the serial number of the disk I purchased last year for my Windows PC (an upgrade from Lightroom 4).  I receive an error "The serial number you entered is inv

    I am trying to license my recent download of Lightroom 5 onto my recently purchased Macbook with the serial number of the disk I purchased last year for my Windows PC (an upgrade from Lightroom 4).  I receive an error "The serial number you entered is invalid".  Why does CC not recognize this as a valid serial number?

    Soyouca how did you install Photoshop Lightroom?  Please uninstall the current installation using the uninstaller located in Applications/Utilities/Adobe Installers.
    Once Photoshop Lightroom is removed please download a fresh copy of the installation files from Adobe - Lightroom : For Macintosh.  The update contains the full installer so please download the latest version of Photoshop Lightroom 5.
    You may be asked to enter your serial number for Photoshop Lightroom 4.  You can find information on how to locate the serial numbers under your account at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

  • Hello, Could someone help me with lightroom 6.  I can't seem to buy the upgrade from lightroom 5 to 6 on the desktop. Thanks.

    Hello, could someone help me with lightroom 6.  I can't seem to buy the upgrade from lightroom 5 to six on my desktop?  Thanks.

    Products
    if that link doesn't work for you contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

  • On a Mac, Just upgraded from Lightroom 4, to 5. Problems with Catalog transfer.

    So I did the upgrade version of Lightroom 5 from 4.  I did the catalog transfer to move all of my images over from lightroom 4 to 5.  But now when I click on any of my old images (from a lightroom 4 catalog) in lightroom 5, I get an error message that says Lighroom has a problem reading the images.  Last night I tried to export from lightroom 5 to my desktop and it did not work with the same error message coming up.  Help!!!  What am I (did I) doing wrong?

    -Once I put the disc in I followed the procedures to upload LR5.  This was successful.  The first time I opened LR5 I was prompted to transfer my old LR4 catalogs to LR5 which I did. 
    -Now when I click on any image, once I click away, in the lower scroll bar of images an exclamation mark in a small circle.  When you click on the exclamation mark this message appears "Lightroom has encountered problems reading this photo.  You will not be able to make adjustments to the photo."  This happens to every image I click on. 

  • How to setup PCG Flow Rule Process flow with Business Event subscription

    Hi,
    How to setup PCG Flow Rule Process flow with Business Event subscription type?
    When should Business Events be used?
    The latest user guide does not provide ay information on this functionality of Flow rules.
    Thanks

    You should find it's usage noted in the new PCG user guide on page 3-26 under the heading "Configuring Workflow/Event Rules". This way you can have a Flow Rule call a business event component or a workflow. This would be kicked off within a process flow as one of the steps.
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  • Photoshop on more than one computer with my one subscription price?

    I have a monthly subscription for Photoshop CS6.  Am I able to download and use Photoshop on more than one computer with my one subscription price?

    Also, I have no registered products.  I thought my CS6 would have shown up s a registered product.  Is this why I cannot find a serial number?  I apologize for dragging this on but I simply can't figure this one out.
    Also, I read that adobe is no longer updating CS6.  And on the Creative Cloud app it doesn't even give the option to download CS6 as a trial.  It only offers CC to trial.  Should I be doing that?
    Thank you again.

  • I own CS6 from DVD and have just upgraded (by paying) for Creative Cloud. Is there an upgrade price or do I just start with monthly/yearly subscriptions to CC2014?

    I own CS6 from DVD and have just upgraded (by paying) for Creative Cloud. Is there an upgrade price or do I just start with monthly/yearly subscriptions to CC2014?

    You get a discounted first year on your subscription if you own a previous product, which you should have been asked for when signing up.
    Mylenium

  • Subscription should kick in on Jan 30 but has not....

    Hello,
    I have one more month of subscription on my account Jan 30 - Feb 28 but I can't use it today. I keep getting a message that my Skype Credit is low (I have both the subscription and Skype Credit).
    Payment was taken on Jan 27th and subscription should work from Jan 30th....
    Calling subscriptions
    Serbia120 min;  0 minutes left
    You have used all your monthly minutes, use your Skype Credit to make calls.
    Renews on Jan 30, 2013
    You've cancelled your Serbia 120 mins subscription. You can continue to make calls until it expires on February 28, 2013.

    Subscription minutes are reset based on purchase date and time. Currently your order history shows that subscription was initially purchased on the 1st of August 17:31 GMT for 3 months.
    This means minutes will be reset on the 1st of December 17:31 GMT and recurring payment is taken 3 days in advance to make sure there aren't any delays and minutes can be reset on time.
    More information about subscriptions: https://support.skype.com/en-us/faq/FA10414/How-do​-subscriptions-work#3
    Andre
    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

  • Is Photoshop Touch included free with my CC subscription?

    Is Photoshop Touch included free with my CC subscription? If so, how does that work? iTunes wants to charge me $9.99.

    I Agree, that at the time this discussion took place, including it would have been more trouble that it is worth. However, now that it is late 2014 and the Creative Cloud app has launched, why isn't Photoshop Touch included as a download option in the CC app where my subscription could be easily verified (pretty sure that said verification occurs upon every launch of the app).
    I am really hoping to be able to increase my mobility regarding my hobby digital photography ( I'm still holding on to traditional B&W wet process photography as my more comfortable realm, but the price of supplies greatly limits my freedom to shoot any and everything...(cue violins)...robbing myself, current and future generations of humanity, and other existent beings of the now and future, the full gift of what I can offer when fully prolific. (Crossfade violins to crickets chirping as images of a confused and uninterested group of spectators moves on to better things)
    WIll I shell out the ten bucks if I have to? Yes.
    Do I think I should have to? No.
    Do I think Adobe should be comfortable with this situation at this time? Negative.
    If it wasn't made clear by my earlier ramblings, I am still a bit of a Luddite. Therefore I feel it necessary to ask the question I probably should have led with. Do I already have the capability, via the apps included within the I Tunes Creative Cloud apps that are associated with my full suite license? Is this all much ado about nothing because I can already do everything Touch can do via the Lightroom, Premiere Clip, and the Aviary editor which all appear in my CC app as free downloads?
    Answers to any part of this long winded oratory are greatly appreciated and thanked in advance.
    Brent Bisgard.
    Due to the age of the discussion to which I am replying, coupled with the uncertainty of how Adobe prioritizes the date of response to an older topic relative to the date of original postead topics within their message display system, I am also going to cross post this as a new discussion topic just in case this reply gets sent back in the list a couple of years and only notifies active participants of its existence...sorry if that is not typically accepted behavior...I'm pretty much the noob of all noobs in these parts. (And the long wait for a chat representative has me feeling a bit rambunctious).

  • Please help block my ipod touch second generation and forget the code, try putting the code so many times that now says connect to itunes, I connect but will not let me do anything that tells me this should unlock with key and I should do for Please help!

    please helpme i block my ipod touch second generation and forget the code, try putting the code so many times that now says connect to itunes, I connect but will not let me do anything that tells me this  should unlock with key and I should do for Please help!. thanks

    Place the iPOd in recovery mode and then restore. For recovery mode:
    iPhone and iPod touch: Unable to update or restore

  • My wife and Iare newbies with iPhone 5s. (Should have waited for the 6.) I have usediTunes for a long time for my iPods, but now we both want to use the iCloud do access different music up there. Any help in doing that? If we can do it, we will be ad

    I'm running iTunes on a PC laptop and ready to move music to an independent hard drive. We want to add more music to it. I have used iTunes for a while for iPods. My wife and I have new iPhone 5S and would like to access the cloud for different types of music, but I will maintain the music in the cloud. (That's my job.) Can 2 iPhones use the same iCloud? We each have different Apple ID's. Thanks.

    Music in the cloud is managed by the separate iTunes Match service ($25/year US). You would sign up to it on the PC, and your music library would be matched with the iTunes Store, and high quality versions of all songs would become available to you on any device also signed into iTunes Match. You should not delete your local copy from the PC, since you should retain a master version of all songs for safety.
    You can use the same iTunes Match service, but you'd see the same music (you say you "would like to access the cloud for different types of music", but I'm not sure what you mean by that).
    Matt

  • Before i buy the complete creative cloud, how many computers can i install it on with the one subscription? i have a macbook pro laptop and a iMac desktop, which i both need it on.

    before i buy the complete creative cloud, how many computers can i install it on with the one subscription? i have a macbook pro laptop and a iMac desktop, which i both need it on.

    Creative Cloud Help | Creative Cloud / Common Questions
    "Can I use the software I download from Creative Cloud on more than one machine?
    Yes. Creative Cloud desktop applications can be downloaded and installed on multiple computers, regardless of operating system. However, activation is limited to two machines per individual associated with the membership. See the terms of use for more information. Learn how to deactivate a Creative Cloud license on a machine."

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