With my daughters i Pod Touch, we think someone hacked our account and changed the resuce email, and security question answers. Please HELP!!! Nelson Williams

I think my daughters account was hacked and the resuce email and the security questions were changed. PLEASE HELP
Many Thanks,
Alex

All you can do is contact iTunes:
Contact iTunes

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I got my itunes acount stolen and i need help i still got the resuce email and phone nomber on it with 490 usd in it

had msg from apple saying i go change id then nothing sent on and it says desible account, so i guess someone stole my itunes acount and with all credit of 490 usd on it, and all i got is the rescue account and phone number which is mine and i can prove its imine i need help asap please, i cant login same old id apple
Message was edited by: barbi10 that was the lst msg regarding my id then it vanished!!! Dear claire mawba, The following changes to your Apple ID were made on December 17, 2014 at 10:15:07 AM (GMT): Apple ID Email address(es) If you need additional help, contact Apple Support.
<Personal Information Edited By Host >

For info we are fellow users here on these forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email address from your post (it's not a good idea to post personal info on any public forum).
You can contact Support in your country via the link/phone number on this page : Contact Apple for help with Apple ID account security
If your country isn't on that page then try this form to contact support : https://ssl.apple.com/emea/support/itunes/contact.html

HT5312 I have problem with my security question i don't know i can't find sentence Rescue email address and how to reset Apple ID security questions pls u help me thank you

U can answer via my e-mail [email protected]

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104006)

When I went to update my iPod touch on iTunes, it said unable to update then the iPod shutdown and no longer showed connected in iTunes. I have tried holding down both buttons for up to 3 mins with no luck turning it on, even after a full charge. Help?

When I went to update my iPod touch on iTunes, it said unable to update then the iPod shutdown and no longer showed connected in iTunes. I have tried holding down both buttons for up to 3 mins with no luck turning it on, even after a full charge. Help?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My iPhone 4S . the restore Ends at 60 % with error 1 (not -1). I reinstall iTunes, download iOS 7.0.3 as ipsw and No success :( I Think that is a problem of the iTunes or firmware versions :/. Apple Please Help us!

my iPhone 4S the restore Ends at 60 % with error 1 (not -1).
I reinstall iTunes, download iOS 7.0.1 as ipsw and No success
I Think that is a problem of the iTunes or firmware versions :/.
Apple Please Help us!

You can't Restore to any iOS other than 7.1.
If the error persists, try on another computer. Still no joy, it is a hardware failure.

HT1212 ipod Touch 5th generation. I changed the original passcode and then forgot, so it says 'iPod is disabled'. It hadn't been synced with iTunes, so I switched it off, held home button, connected to Mac, did restore on iTunes twice but it doesn't work.

ipod Touch 5th generation. I changed the original passcode and then forgot, so it says 'iPod is disabled'. It hadn't been synced with iTunes, so I switched it off, held home button, connected to Mac, did restore on iTunes twice but it doesn't work. Help!

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT3965 I got what appears to be a reconditioned (pre-owned) iPod Touch 4 for Christmas. How can I change the Apple ID on tis device so I can use it with my iTunes Acct and Wi-Fi network? Thanks.

I received what appears to be a reconditioned iPod Touch 4th for Christmas. How do I change the Apple ID on the device to my ID so I can use my iTunes account? Thanks for any help/

It would probably be best to attach the iPod to a computer and restore it. This way you'll know it's wiped clean. Then, when you start up the iPod it will ask you for your Apple ID.

HT1911 I would like to change the apple id and password on my daughters ipod to her icloud email and password. How do I do that?

How do I change the apple id and password on my daughters ipod touch?

Go to Settings > iTunes and App Stores > Touch AppleID, sign out, and sign in with your AppleID.

I am trying to get minecraft for my iPod touch. When I put in my apple ID it says that I have to verify that I can buy it. I click ok I pulls up a site ask me for my apple ID and then I put in my security questions. After that it ask me some weird questio

I am trying to get minecraft for my iPod touch. When I put in my apple ID it says that I have to verify that I can buy it. I click ok I pulls up a site ask me for my apple ID and then I put in my security questions. After that it ask me some weird question like Who Is your favorite teacher and another question like what is your least favorite car model. I did not set those as my secure questions. So can u please help me

Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions

When I try to upgrade to version 4 on my i pod when synced it says i am not connected to the internet yet I am any ideas pleaseas

Can anyone help I cannot upgrade my I pod touch from version 3 as when i try on the update available prompt box
it says i am not connected to the internet yet i am???

Try disabling any firewall or anti-virus software you may be running on your PC when you attempt to do this.

Itunes updated and now it won't work. I unstalled it and reinstalled the older version and it still won't open. Says the itunes library won't work with the older program. Help

Itunes updated and now it won't work. I unstalled it and reinstalled the older version and reinstalled a older version and it still won't open. Says the itunes
library won't work with the older program. Please help

It says it cannot removed the older version of iTunes.
Doublechecking before proceeding ... what's the precise text of that message, please? (There's a couple of different ones I can think of that you might be getting.)

I have ipod touch and somebody tried many many times(22000000) to enter the password and now it is locked how i open it please help me ???

I have ipod touch and somebody tried many many times(22000000) to enter the password and now it is locked how i open it please help me ???

You'll need to connect it to the iTunes library you normally sync it with and restore it. If iTunes asks you for this passcode before it will let you proceed, connect the iPod to iTunes in recovery mode instead using the instructions in this Apple support document.
iOS: Unable to update or restore
B-rock

HT4972 how do you change the default email on an ipod touch?

How do you change the default email on an ipod touch so i can verify it?

Settings>Mail>Default account.
I do not understand what that has to do with verifying the email address.

I'm having trouble with my macbook pro, I have only had it for three months, when I plugged a camera sd card into the sd slot it isn't appearing anywhere on the computer and i can not access my photographs. can somebody please help me?

I'm having trouble with my macbook pro, I have only had it for three months, when I plugged a camera sd card into the sd slot it isn't appearing anywhere on the computer and i can not access my photographs. can somebody please help me?

Shootist007 wrote:
Clifton I must disagree with you on the above statement. It is my opinion and experience that you should never connect the camera directly to any computer, Mac Windows Whatever.
It is always best to Remove the memory card from the camera and put it in a card reader, whether an external reader or one built into the computer, to copy images from the card.
Hi Shootist. I would be interested in hearing some reasoning on this. I almost always use a USB cable to connect my camera to the MBP for transferring pictures, and have moved about 30,000 this way over the last 6 years since my photography went digital. Recently, on the rare occassions when I have only a few to transfer and I was too lazy to go for the cable, I have used the card reader; about half those times I have difficulty getting the MBP to recognise the card. I find I have to press the card very hard into the slot for it to be recognised.
My rationale is quite possibly wrong, but I feel that the USB connectors are more robust and hard-wearing than the flimsy connectors on an SD card. Also, I haven't measured it, but I think the data transfer is faster with the cable. (I just came across this test, which reports noticeably faster transfer for cable than built-in card reader, but the computer was a PC)
Chiara, sorry for hijacking your thread.

My elderly mother hss EXTREMELY limited vision and is a technophobe. I am considering an iPhone with Siri. Can I turn off everything else so she can use only the phone app and voice dialing and not accidentally open any other app and screw something

My elderly mother has EXTREMELY limited vision and is a technophobe. I am considering an iPhone with Siri. Can I turn off everything else so she can use only the phone app and voice dialing or Siri and not accidentally open any other app and screw something up.

I'm asking, in all seriousness, why do you think your mother needs an iPhone? Honestly, if your mother is, as you described her, a technophobe, I would recommend against getting an iPhone or any other smartphone. I've spent a fair bit of time teaching older folks to use smartphones. If they are interested in learning, it's fine. If they have the phone because their kids or grandkids thought it was a good idea but they are afraid of the phone or not interested in its features, it doesn't go well at all.
Many basic phones have voice dialing. Obviously, it doesn't do all the things Siri does but it may be much less intimidating for your mom. Also, basic phones have hardware keys. Even someone with limited vision can learn the keyboard on such a phone. From the sound of your first post, all she will be doing is making phone calls.
Best of luck.

With my daughters i Pod Touch, we think someone hacked our account and changed the resuce email, and security question answers. Please HELP!!! Nelson Williams

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