With Soundtrack Pro how, please, can I audio from a phone call sound better?

How can I make audio recorded over a telephone sound better... removed hum and clips but it still sounds, well awful. Is there anyway to make it sound, you know, better?

11.1.5
I definitely do not have an unsubscribe button - I've repeatedly tried different variations of Delete, Shift-Delete, Option-Delete, Control-Delete and Command-Delete, have also tried highlighting the individual podcasts and the "parent" podcast.
I must be doing something wrong, but for the life of me I can't see what. It should be a simple procedure.

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