With the latest OS X, released today (12 October) are you finding that 1, you cannot get rid of your guest account, and 2, the computer has slowed down?

I feel that since updating to 10.7.2, my MBP 15" feels a little slower, especially in the login screen, and I have this "Guest User" on my login screen, and I dont want it there!!! How can I get rid of it, and is anyone else having the same problems? Thanks!

Hi thanks for the answer... Apple have told me that the guest account can be deactivated, but not removed from the login screen and the lagged Bootup/Shutdown is due to the iCloud services coming online and the computer synching with iCloud!
Just wanted to share this with you if it helps.

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Hello, I'm pretty sure my fan on my 2009 mac book pro has stopped running. Would this cause the computer to slow down and take for ever to boot up and show the color wheel every time I select an application ?

Hello, I'm pretty sure my fan on my 2009 mac book pro has stopped running. Would this cause the computer to slow down and take for ever to boot up and show the color wheel every time I select an application ? how involved to replace fan ? cost ?
thanks

Not directly, but if the CPU overheats because of incompatible software, that would cause slowdowns. Do not allow the computer to run if the fan is not working unless you wish to fry your motherboard. Please make a Genius Appointment and take it in for service.

After purchasing the 9.99 plan and you decide that you do not want to use it anymore, do you use loose your photos? Are you able to save them your hard drive and such?

after purchasing the 9.99 plan and you decide that you do not want to use it anymore, do you use loose your photos? Are you able to save them your hard drive and such?

But all the adjustments that you apply in Lightroom, if you do not export to a rasterized format, will be inaccessible. You'll still have your catalog file, for if you want to re-inlist in the future, but it won't do anything for you without Lightroom. The same thing will go for Photoshop files like PSD, but obviously if you save to standard image formats you'll be fine.
It's one of the issues that keeps me away from the plan. Not being able to edit individual files in PS is one thing, but Lightroom is a photo organization system. I don't want to rent the system I use to organize 10s of thousands of files.

Since the update to Yosemite the MacBook has slowed down appreciably. Safari for example takes upwards of 30 seconds to load. How can I speed things up?

Since the update to Yosemite the MacBook has slowed down appreciably. Safari for example takes upwards of 30 seconds to load. How can I speed things up?

Hi ..
Not enough free storage space can slow your Mac down.
Click your Apple menu icon top left in your screen. From the drop down menu click About This Mac > More Info > Storage. Make sure there's at least 15% free disk space.
Freeing space on your Mac OS X startup disk
OS X Tips Where did my Disk Space go?
Check to see if the startup disk needs repairing.
Launch Disk Utility located in HD > Applications > Utillities
Select the startup disk on the left then select the First Aid tab.
Click: Verify Disk (not Verify Disk Permissions)
If Disk Utility reports errors, restart your Mac while holding down the Command + R keys. From there you should be able to access the built in utilities in OS X Recovery to repair the startup disk.
Make sure to back up all important data first before using OS X Recovery.
Anti virus software, as well as third party Mac cleaning utilities such as MacKeeper and CleanMyMac can also slow your Mac down.
For Safari.
Open a Finder window. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following
~/Library/Caches/com.apple.Safari/Cache.db
Click Go then move the Cache.db file to the Trash.
Relaunch Safari to test. if that doesn't help, troubleshoot Safari extensions.
From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test.
If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.

I seem to be having an issue whenever I open up a new page other sites keeping appearing and the pc has slowed down to a halt. What should i do to restore back to normality?

I foolishly opened a free online movie site and since then my pc has slowed down and i keep getting other sites popping up constantly.
What should i do??

There is no need to download anything to solve this problem.
You may have installed one or more of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it. It's been reported that some variants of the "VSearch" malware block access to the page. If that happens, start in safe mode by holding down the shift key at the startup chime, then try again.
Back up all data before making any changes.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

Have deleted firefix and then tried to looad a clean version but it reloads the older header with two google searcxhes etc that I just cannot get rid of. How do I create a new clean version please/

I had two tool bars with google search in the header part . Cannot delete them even if I delete firefox and relaod. Am not sure where any other details I have could be stored that I haven't found. I now assume it is on the firefox web site. I just want to download a clean (new) copy of firefox and none of the stuff I had as add ons in the one I have just deleted (twice because it will not disappear so there are files somewhere I can't find. Please tell me how to get a clean version with no old stuff from previous load.

You can uninstall the relevant extensions from Tools>Addons to remove those toolbars. Also there may be some unwanted plugins which you may want to disable. This should solve your problems.
If you still want a clean profile, uninstall firefox with the "Remove my Firefox personal data and customizations" checkbox enabled. Alternatively you may remove your firefox profile folder which (on Window7) is stored in C:\Users\<your-username>\AppData\Roaming\Mozilla\Firefox\Profiles folder with a randomly name. You may delete this folder before installing a new version to get a clean profile.

I downloaded the Apple update yesterday and my computer has slowed down plus I can't move emails to my different mailboxes.

Why has my computer slowed down? I downloaded the update yesterday and since then the color wheel keeps circling and I can't download or move emails to my different mailboxes. There is no consistent patern in which emails can be transferred. There is a consistent patern with the color wheel coming on while I am typing and stoping the recording of the keys.

Please download, install and run Etrecheck.
Etrecheck is a small, unobstrusive app that compiles a snapshot of your entire Mac hardware system and installed software.
http://www.etresoft.com/etrecheck
Copy/paste and post its report here in another reply thread so that we have a complete profile of your Mac's hardware and installed software so we can all help with your Mac performance issues.

[SOLVED] The internet has slowed down (on my arch at least)

Darned if I know how or when this happened but I now see that I am getting ~20KB/sec on Arch, while WinXP gives me 180KB/sec. This is using wget against a certain 1Mb file using Arch and Windows to confirm.
This cannot be allowed to continue. I certainly remember getting 200KB/sec+ on Arch in the past, I wonder what ate my speed?
Any suggestions as to how to return my networking to normal speed? Strangely enough, using Fedora 10 for a second opinion shows likewise ~20Kb slow...
I'm running 2.6.27.5 kernel. I hope to fix this speed issue before I download the next 30Mb of Arch updates... My network setup is 100Mbit Realtek 8169 wired to an ADSL modem.
[dale@gordon tmp]$ ifconfig
eth0 Link encap:Ethernet HWaddr 00:0C:76:56:54:57
inet addr:192.168.1.2 Bcast:192.168.1.255 Mask:255.255.255.0
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:2500 errors:0 dropped:0 overruns:0 frame:0
TX packets:2628 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:3197254 (3.0 Mb) TX bytes:272783 (266.3 Kb)
Interrupt:16 Base address:0xf00
[dale@gordon tmp]$ lspci
00:00.0 Host bridge: VIA Technologies, Inc. VT8385 [K8T800 AGP] Host Bridge (rev 01)
00:01.0 PCI bridge: VIA Technologies, Inc. VT8237 PCI bridge [K8T800/K8T890 South]
00:06.0 Multimedia controller: ATI Technologies Inc Theater 550 PRO PCI [ATI TV Wonder 550]
00:0b.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL-8169 Gigabit Ethernet (rev 10)
00:0f.0 RAID bus controller: VIA Technologies, Inc. VIA VT6420 SATA RAID Controller (rev 80)
00:0f.1 IDE interface: VIA Technologies, Inc. VT82C586A/B/VT82C686/A/B/VT823x/A/C PIPC Bus Master IDE (rev 06)
00:10.0 USB Controller: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 Controller (rev 81)
00:10.1 USB Controller: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 Controller (rev 81)
00:10.2 USB Controller: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 Controller (rev 81)
00:10.3 USB Controller: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 Controller (rev 81)
00:10.4 USB Controller: VIA Technologies, Inc. USB 2.0 (rev 86)
00:11.0 ISA bridge: VIA Technologies, Inc. VT8237 ISA bridge [KT600/K8T800/K8T890 South]
00:11.5 Multimedia audio controller: VIA Technologies, Inc. VT8233/A/8235/8237 AC97 Audio Controller (rev 60)
00:18.0 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration
00:18.1 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Miscellaneous Control
01:00.0 VGA compatible controller: nVidia Corporation G73 [GeForce 7600 GS] (rev a2)
Thanks
Dale
Last edited by dale77 (2008-12-09 08:43:05)

Aha. After disabling ipv6, rebooting into various other distros (all of which were slow) and generally tearing my hair out, I discovered the problem.
On windows, which was fast, I happened to hover over the network icon on the taskbar... And the tooltip showed 10mb! Bad cable? I locked the card at 100mb in windows and lo and behold, windows was slow as well.
+1 to windows here, I guess it(driver?) figured out that the connection was dodgy and dropped back to a slower link. The windows driver itself was set to autoneg the speed.
So, back in Arch I locked eth0 back to 10mb
ethtool -s speed 10 autoneg off
Ah, 200Kb/sec again! And everything makes sense as well...

My MacBook Air is making a noise every 7 seconds for 2 seconds. It started today, and I have had it for almost a year. It is below the power switch and annoying enough that it is hard to even work with the computer. Ideas?

My MacBook Air is making a clicking noise every 7 seconds for 2 seconds. It started today, and I have had the computer for almost a year. It is below the power switch and annoying enough that it is hard to even work with the computer. It sounds as if a hard drive is trying to work. No applications running. Ideas?

If its a MBA with solid state drive then I would guess its the fan touching something ???. I think it have no other moving parts.

My hard drive on my Mac Book Pro failed last week. I replaced the hard drive today and had to use my snow leopard disc that came with the computer to get teh thing going. I was running Mt Lion which I had purchased last year on the old dr

The hard drive on my Mac Book Pro failed last week. I just put a new Samsung SSD in this thing and had to load the Snow Leopard OS that came with the computer. I had Mt. Lion on the old drive that I had purchased last year but no boot disc made. I have made several attempts to get the Mt lion soft ware on the computer but the Apple store does not have it only mavericks but my Snow Leopard version is too old for it so I cant get it either. How do I get something to run the software that I had on the old drive?

Unfortunately I lost my life and am trying to rebuild. Isn't the technical era great.
Backup, backup, backup
As a minimum, use 3-2-1 (or even more)
3 copies of your data (original copy counts as 1)
2 different backup utilities/storage formats (protects from bugs in the software)
1 copy off-site (protects against theft, fire, and natural disaster)
More backup copies are even better.
Backup disks are cheap compared to the lost of personal data that does not exist anywhere else.

After the latest update, all my apple products reverted to an old icloud account. As it no longer exists, I cannot get into it to delete it and add the correct id. How can I change this, especially on my Macbook pro?

After the latest update, all my apple products reverted to an old icloud account. As it no longer exists, I cannot get into it to delete it and add the correct id. How can I change this, especially on my Macbook pro? There is no p/w related to it and even though I tried to reset "password" it won't allow as the id does not exist, neither does the email associated with the old id. How do I switch it to a newer id?

It's all rather odd because the old account cannot 'no longer exist' - if you don't have the correct password you won't be able to get into it, but you can't actually delete an iCloud account from the server.
I'm afraid you will need the services of iCloud Support. If you currently happen to have AppleCare, either because you recently bought Apple hardware or have paid to extend the inititial period, you can contact them here:
http://www.apple.com/support/icloud/contact/
You will need the serial number of the covered hardware.
If you are not covered by AppleCare, then - in common with other free email services - there is no free support and you may be asked to pay a fee.

There is a particularly intrusive BMW app advert that pops up when playing Words with Friends that I can't get rid of. There doesn't appear to be an exit option (most unethical). Any suggestions on how to get rid of the advert out ther?

There is a particularly intrusive BMW app advert that pops up when playing Words with Friends that I can't get rid of. There is no exit option (most unethical). Any solutions for getting rid of the advert out ther?

Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

HT201263 Hi my iphone 5 is on recovery mode and I connect it with the computer but it's failing to restore the device the message is showing iphone restore failed!!!!!

Hi my iphone 5 is on recovery mode and I connect it with the computer but it's failing to restore the device the message is showing iphone restore failed!!!!!

Hi Bobi1346,
Thank you for visiting Apple Support Communities and for including the error number you are getting.
There's an article for troubleshooting that error.
iOS: Restore errors 4005, 4013, and 4014
Try these steps to resolve the issue:
Install the latest version of iTunes.
Restart your computer.
Make sure your computer is up to date. If an update requires a restart, check for updates again after you restart.
Learn more about updating OS X.
Learn more about updating Windows.
Restore using another USB cable.
Restore your device on another computer.
If you continue to see error 4005, 4013, or 4014 when you restore your device, contact Apple for support.
Take care,
Nubz

My iPad 2 randomly had a line going down the screen when I switched it on today, does anyone know why this is or how to get rid of it ?

My iPad 2 randomly had a line going down the screen when I switched it on today, does anyone know why this is or how to get rid of it ?

Hello there, Adavidson137.
The following Knowledge Base article offers some great clarification on display anomalies:
About LCD display pixel anomalies for Apple products released in 2010 and later
http://support.apple.com/kb/ht4044
The following steps for troubleshooting iPhone display issues can also be useful for your iPad as well:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Display image issues
This can include bright or dark pixels, lines in video, or sections of video missing.
Try turning iPhone off and then on again.
Verify the issue is not content related, by viewing different content.
If the image is too dark, adjust the brightness. In General Settings choose Brightness and Wallpaperand slide the slider.
My issue is still not resolved. What do I do next?
Contact Apple Support.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Internet Download error message: the connection with the server has been reset

With an WRT54GS v6 firmware v 1.50.9 on Windows XP SP2 with Internet Explorer 7, Intel wireless internal adaptor w/ 802.11b, I was getting the error message "The connection with the server has been reset" when downloading most anything from the Internet. My IP address would then be reset and download would be interrupted. To resolve, I turned off the WZC (Wireless Zero Configuration) Services, and this seems to correct the problem.
Control Panel > Admin Tools > Services > Wireless Zero Configuration > Disable
Hopes this helps.

Hi!
Im using Windows 7.... I tried looking for the Wireless Config - but it isn't in the Services options!
So, what can I do now?
Thanx

With the latest OS X, released today (12 October) are you finding that 1, you cannot get rid of your guest account, and 2, the computer has slowed down?

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