With the new firefgox I cant get any of the "movies" I just get a green screen.

When I click on a news story that has a video I get a green screen in the area where the picture should be. Everything else is fine.

You can check for problems with current Flash plugin versions and try these:
*disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
*disable protected mode in Flash 11.3 and later
*disable hardware acceleration in the Flash plugin
*http://kb.mozillazine.org/Flash#Troubleshooting

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I-tunes is note letting me access i-tunes store without first dowloading the new version of i-tunes. The problem is that my older operating system won't work and is not allowing the newer i-tune versions to work. How can I just get use the old i-tunes?

I-tunes is note letting me access i-tunes store without first dowloading the new version of i-tunes. The problem is that my older operating system won't work and is not allowing the newer i-tune versions to work. How can I just get use the old i-tunes?

Hi,
Not sure if any of you above have managed to solve your problem or not but after coming across this same problem myself today as I am currently 'sofa bound' I decided to make it my mission to find a way around it.
Initially I did think, having ready what seemed like a million questions and people with the same problem, that the only way was to buy OS X 10.5 ... HOWEVER, no. In among all these threads I found a jewel - Download I Tunes 9.2.1 which gets rid of the download itunes 10 advert and allows you to then buy from itunes again :-) I am now one very happy lady.
I apologise to all those that dont have older versions of OS X that maybe wont support even this upgrade but certainly for those like me with just 4yr old lap tops at least it means it not longer means buying a new one.
Hope this helps son very frustrated people like myself - so much for apple support!

I have windows 8.1 and the latest version of flash player. I'm getting audio but no video (it just displays a green screen.) How do I get video?

I have windows 8.1 and the latest version of flash player. I'm getting audio but no video (it just displays a green screen.) How do I get video?

Thanks but I found my problem. It was easy oncew I found out the flask player was also called shockwave. My shockwave add-on was disabled. I'm not certain what caused the condition. I was good one day and not getting the error messages the next day. But, I know what to look for in the future if it reoccurs. Thanks again.

I am not able to purchase apps, I'm not getting any error alerts. I just get no response when I attempt to purchase. Also when I attempt to use a search engine to find a itunes app I just get redirected.

I am not able to purchase itune apps. I do not receive a error message.
I do not get a response when I attempt to purchase.
When I use a search engine to find a app and it is to be
Found at the itunes site I get redirected.

Have you tried resetting and restarting > iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
Or restoring > iTunes: Restoring iOS software

Trying to burn a playlist in itunes and i get this message at the end 'The attempt to burn a disc failed. An nknown error occurred (4450)'. This is with a new Dell laptop running windows 8. The playlist was 17 songs from cd's and itunes. Any ideas?

Trying to burn a playlist in itunes and i get this message at the end 'The attempt to burn a disc failed. An nknown error occurred (4450)'. This is with a new Dell laptop running windows 8. The playlist was 17 songs from cd's and itunes. Any ideas?

try this...
This is how I managed to fix the problem...and I hope this helps others in the similar situation.
I tried with another program..latest version of Nero, and this was also stopping at the 'initialising' stage. I was now lost! I thought the last resort is to give Evesham (My PC manufacturer) a buzz. They were very helpfull. Basically go into 'Control Panel', 'System', and click on the Hardware tab, then 'Device Manager'. Uninstall everything in the DVD/CDRom Drives. Then uninstall everything under the catagory IDE ATA/Atapi disk controllers. This is where my problem was, as I only had one IDE channel here. You should have 4 or 5! Reboot your machine, and everything will automatically re-load. I tried burning using Nero and it worked. Then the big test was iTunes. It worked 1st time!
I asked why the IDE channels have dissappearred, and he said sometimes uninstalling Programmes occasionally removes them.
I hope this will help others who are having problems to burn stuff on iTunes.

Need to know how to get my apple account to sync up with a new email on my phone and delete the old one in a step by step process??

Need to know how to get my apple account to sync up with a new email on my phone and delete the old one in a step by step process??

After you change the account settings as I described below hold your finger on any app until they all wriggle, then tap the "-" on each purchased with her Apple ID. Press the HOME button when done. Then go to the App Store and buy or download the apps you want.

Ipod doesn't work on speakers but headphones are fine and speaker works with iPhone. Possible connector issue? Any thoughts on how I can get the fixed?

ipod doesn't work on speakers but headphones are fine and speaker works with iPhone. Possible connector issue? Any thoughts on how I can get the fixed?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

Just got my Mac air and i would like to make a file to store some web addresses for my new business with rodan and fields and I can't do it. Made the file but i cant copy and paste the web addresses in the file to save them. Please help and thank you.

Just got my Mac air and i would like to make a file to store some web addresses for my new business with rodan and fields and I can't do it. Made the file but i cant copy and paste the web addresses in the file to save them. Please help and thank you.

Yes - well you have to make the file in a word processing Application.
You could use TextEdit (it's free) Pages (words only), or Numbers (data base) (they are part of iWorks - and may or may not be free (included) on your machine. You could use MS Office (it is not free) You could use any Open source word processor that plays well with Office (NeoOffice, StarOffice) they are free.
That's how you create content and copy/paste URLS. Then you save the file to the desktop. If you are going to make more than one file... you make a folder on the desktop and save, or drag the file(s) into it.
You attach it to your e-mail client which will compress it and e-mail it. An excellent reference is to use Help, from the menu bar, also from inside any application. From your library or book store the OS X for Dummies has a lot of useful information (you don't read it cover to cover but look up chapters about what you'd like to do)
You can also make appointments at your local Apple store for individualized help (if a store is nearby)

I'm trying to connect my 30" Cinema Display to my new Mac Pro along with a new Apple 23'" monitor. The new Apple monitor is fine. On the cinema monitor everything is blown up pretty large. Any ideas on how to solve this?

I'm trying to connect my 30" Cinema Display to my new Mac Pro along with a new Apple 23'" monitor. The new Apple monitor is fine. On the cinema monitor everything is blown up pretty large. Any ideas on how to solve this?

The 30" display needs a DUAL-LINK adapter.
<http://store.apple.com/us/product/MB571Z/A/mini-displayport-to-dual-link-dvi-ada pter>

I cant' sync my ipod because it says"The iPod cannot be used because it requires iTunes version 10.6.3 or later. I can't download it because my MAC is version 10.5.8 and it won't accept the newer version of itunes. Any suggestions?

I cant' sync my ipod because it says"The iPod cannot be used because it requires iTunes version 10.6.3 or later. I can't download it because my MAC is version 10.5.8 and it won't accept the newer version of itunes. Any suggestions?

If you're using a fourth generation or earlier iPod touch, click here and download the software.
If you're using a fifth generation iPod touch and an Intel Mac, buy Mac OS X 10.6 from the online Apple Store and run Software Update.
If you're using a fifth generation iPod touch and a PowerPC Mac, buy a newer computer.
(73046)

My IPad screen is frozen with a message stating that the IPad has not been backed up to the ICloud for 7 weeks, this is not correct.I cannot get the messageto clear and cannot access any of the other icons; is there an emergency reboot process?

My IPad screen is frozen with a message stating that the IPad has not been backed up to the ICloud for 7 weeks, this is not correct. I cannot get the messageto clear and cannot access any of the other icons; is there an emergency reboot process?

Have you tried resetting your iPad?
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
No data will be lost.

In the photos app I have 2 camera rolls and 1 photo gallery. Each new photo that I take gets stored in one of the camera rolls, but when I back up the photos to my computer it only backs up the one camera roll, and not any of the new picks. Please help

In the photos app I have 2 camera rolls and 1 photo gallery. Each new photo that I take gets stored in one of the camera rolls, but when I back up the photos to my computer it only backs up the one camera roll, and not any of the new picks. In the one I backed up I have 500 plus photos and the other over 1000. I need to back up the 1000 one- camera roll. Any help would be sincerely appreciated. Help .... Please

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
- Reset all settings Already sugested
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I am having problems with my new ipad that i got for Christmas today, i don't get free wi-fi at my home and it said if the wi-fi is not available, connect to itunes. i have done that and it didnt help me. mind helping me out?

i am having problems with my new ipad that i got for Christmas today, i don't get free wi-fi at my home and it said if the wi-fi is not available, connect to itunes. i have done that and it didnt help me. mind helping me out?

Further info - I changed my security settings to allow apps from anywhere, and again tried to install. I again got an error message
that the update failed to install, and to contact Customer Support.

HT204053 I loaded the new iTunes (11.0.0.163) on my computer and also just purchased a new iPhone 5. Prior to loading the NEW iTunes, I was able to sync with my new iPhone 5. After I loaded the new iTunes, I now get an error message: 0xE8000084. What's

I loaded the new iTunes (11.0.0.163) on my computer and also just purchased a new iPhone 5. Prior to loading the NEW iTunes, I was able to sync with my new iPhone 5. After I loaded the new iTunes, I now get an error message: 0xE8000084. What's up?
Also, it says the iPhone 5 is not registered to my Apple ID.

See if the troubleshooting for 0xE error codes on this page helps : http://support.apple.com/kb/TS3221

This morning I changed my Apple ID to my new email address. I thought it meant that I could then use all my alias icloud email addresses with my new Apple ID because it would be the same account. Why am I now not getting email to those addresses.

This morning I changed my Apple ID to my new email address. I thought it meant that I could continue to use all my alias icloud email addresses with my new Apple ID because it would be the same account. Since then I have not received and new emails to my iCloud email addresses. Normally I get at least 7 new emails a day, so I'm pretty sure my iCloud addresses are not working. It would be a lot of work for me to notify a lot of people, companies, and organizations about new email addresses, so I really would like to make them work. Will it be possible to make them work with my new Apple ID?

Roger, I didn't know that "Delete Account" was synonymous with "log out". Yes, I had deleted my iCloud account in my iPad email settings more than once yesterday and again one more time after I read your reply. I then followed the instructions below to log off on my Windows PC. I found these when I searched for how to log off of iCould:
1- Go to www.iCloud.com
2- Sign in with your current login info
3- Click on your user name on top right corner
4- Select account setting
5- Select "Advanced."
6- Click 2nd option, "Sign Out Of All Browsers."
I also scanned settings for all the other apps on my iPad and changed a couple that still had my old sbcglobal email address. Later, I noticed that I was able to see my old previous iCloud emails in iCloud.com, and the couple of messages that I received from this Support Community site, but still no new emails. Suddenly the emails started rolling in again this morning. I have 7 new ones at the moment. I sort of expected to get a backlog of emails from yesterday, but something tells me those were all lost as "undeliverable". I don't know who or exactly what did the trick, but the issue seems to be fixed. I'm using my new Apple ID, and I'm glad I don't have to get all new iCloud alias email addresses after all.

With the new firefgox I cant get any of the "movies" I just get a green screen.

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