Within my iTunes store every single artwork is greyed out.
Hi,Within my iTunes store every single artwork is greyed out. This also happens on my iPad, iphone and other family members devices. Any Solutions?
This image gives you an idea of what is going on.
Hey there Gouldde,
It sounds like you have multiple devices all exhibiting this issue where all the thumbnails in the iTunes Store are blank, but it otherwise loads. I would take a look at the Wi-Fi settings of the router to see if it are setup with the recommended options for iOS and Mac OS X:
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
If the issue persists, you should also test the device(s) with another Wi-Fi connection to help isolate it further.
Thank you for using Apple Support Communities.
All the best,
Sterling
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Error:-Please enter a company name to use within the iTunes Store
Hi ,
I have registered for iOS developer program (99$) one .
Now I am trying to block the app name which i will upload soon . When i go to itunes connect and create a new app and provide all the information needed, I get the error "Please enter a company name to use within the iTunes Store."
Can someone help me out on this ?I have the same error, but I think we will get no solution for this problem.
You've get no answer here and the Apple support also doesn't send an answer how to solve the problem.
BTW I have also Windows 7 and the newest version of iTunes 64-bit.
Greetings Mike -
Cannot update Apps, some pages within the iTunes Store are blank
About 2 weeks ago, I started having problems with iTunes.
1) I can update Apps on my iPhone, but I can no longer login to iTunes (11.3.1) and update my my Apps on my Mac (OSX 10.9.4), as the Mac is not recognizing my password, although my iPhone is.
2) When I open the iTunes Store to search for music/movies, etc. not all of the pages within the iTunes Store have content. For example, the "Home Page", "Music", "Movies", "TV Shows", "Books" pages all work and have content. The "App Store", "Podcasts" & iTunesU pages are completely blank and have no content. Also when I Search for certain items, it's hit or miss. Sometimes the search brings something back, and again sometime the search bring back a blank page.
We brought out Mac into an Apple Store yesterday (8/15) and they did not no what is going on. The reinstall the OSX software and we backed up fro a Time machine backup, but it did not fix the issue.
Could this possibly be a glitch in the iTunes software? Would we need to uninstall and reinstall iTunes?
Any help is greatly appreciated. Thank you.EtreCheck version: 1.9.13 (49)
Report generated August 16, 2014 at 10:17:53 AM EDT
Hardware Information: ?
MacBook Pro (15-inch, 2.53GHz, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,4
1 2.53 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information: ?
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1440 x 900
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 1:33:13
Disk Information: ?
FUJITSU MJA2250BH FFS G1 disk0 : (250.06 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 249.2 GB (46.61 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ?
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.splashtop.streamer-daemon.plist Support
[loaded] com.splashtop.streamer-srioframebuffer.plist Support
Launch Agents: ?
[loaded] com.google.keystone.agent.plist Support
[not loaded] com.splashtop.streamer-for-root.plist Support
[running] com.splashtop.streamer-for-user.plist Support
User Launch Agents: ?
[loaded] com.adobe.ARM.[...].plist Support
[running] com.akamai.single-user-client.plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[running] com.spotify.webhelper.plist Support
[running] com.swarmcast.mlbnexdefautobahn.plist Support
User Login Items: ?
MyTunesController
EEventManager
Genieo
EEventManager
HP Product Research
HPEventHandler
HP Scheduler
Internet Plug-ins: ?
DirectorShockwave: Version: 11.5.8r612 Support
o1dbrowserplugin: Version: 5.4.2.18903 Support
Default Browser: Version: 537 - SDK 10.9
NP2020Player: Version: 5.0.4.0 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 14.0.0.176 - SDK 10.6 Support
Flash Player: Version: 14.0.0.176 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.4.2.18903 Support
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: 9.5.5 Support
CouponPrinter-FireFox_v2: Version: Version 1.1.9 - SDK 10.5 Support
SharePointBrowserPlugin: Version: 14.0.1 Support
JavaAppletPlugin: Version: Java 7 Update 67 Check version
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins ?
fbplugin_1_0_3: Version: (null) Support
WebEx64: Version: 1.0 - SDK 10.5 Support
3rd Party Preference Panes: ?
Akamai NetSession Preferences Support
Flash Player Support
Growl Support
MacFUSE Support
Time Machine: ?
Auto backup: YES
Volumes being backed up:
Destinations:
Time Machine Backups [Local] (Last used)
Total size: 465.44 GB
Total number of backups: 24
Oldest backup: 2013-11-02 04:41:58 +0000
Last backup: 2014-08-08 10:37:22 +0000
Size of backup disk: Excellent
Backup size 465.44 GB > (Disk size 0 B X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
7% coreaudiod
3% WindowServer
1% Shazam
1% firefox
0% fontd
Top Processes by Memory: ?
512 MB firefox
381 MB iTunes
139 MB com.apple.IconServicesAgent
70 MB com.apple.iTunesLibraryService
66 MB mds_stores
Virtual Memory Information: ?
921 MB Free RAM
1.73 GB Active RAM
616 MB Inactive RAM
526 MB Wired RAM
528 MB Page-ins
0 B Page-outs -
I'm having trouble with my Apple ID. It says it has not been used in iTunes Store every time I log my apple id
Hi, Anndrei07
This is expected behavior. Upon initial sign in to the iTunes Store (or a new iTunes Store region), you will be asked to accept the Terms and Conditions, as well as enter account information/billing information.
For more, please see the following resources:
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
Using an existing Apple ID with the iTunes Store and Mac App Store
http://support.apple.com/kb/HT2589
Cheers,
Jason H. -
ITunes could not connect to the iTunes store. The network conect timed out
I am having trouble with iTunes,
Message: "iTunes could not connect to the iTunes store. The network conection timed out. Make sure your network settings are correct and your network connection is active then try again."
Im not sure when exactlt this happend, it may have been after i downloaded an iTunes update, but I cant be sure. Other than that nothing else has really changed. I have now had this problem for a couple of weeks.
I am running windows Vista (32 bit System)on my HP Laptop and have ADSL and am able to run explorer and all other non-apple software.
I have tried all other advice offerd in the various supports:
1. re-installed iTunes
2. Checked all firewall settings - even removed Norton security (currently just operating on windows Visat security and have checked all that)
3. changed "host" file to "back-host"
4. played around and tested various internet settings
I hope this information helps to solve the problem. I have also recently found some other information which may be useful:
Although I do not use "safari" as an internet explorer, this does not work on my system either. I have re-installed this to see if it helps but am still unable to connect to the apple store (home page) on safari. I have looked up the support site for safari but have thus far be unable to find any helpful information to solve the problem.
Please help this is very frustrating...
Many thanks in advance!Thanks Polydorus,
I have run the entire diagnostics the results are as follows:
Microsoft Windows Vista Home Edition (Build 6000)
Hewlett-Packard HP Pavilion dv6700 Notebook PC
iTunes 7.7.1.11
QuickTime 7.5
CD Driver 2.0.7.3
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.0.1.5
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 1F42598E2F1661DA
Current user is not an administrator.
The current local date and time is 2008-08-02 23:08:07.
iTunes is not running in safe mode.
Video Display Information
NVIDIA, NVIDIA GeForce 8400M GS
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {095C31B4-7DF1-4CFF-BE80-E22A33EE716D}
Description: Intel(R) PRO/Wireless 3945ABG Network Connection
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 07:00:00 1970
Lease Expires: Thu Jan 01 07:00:00 1970
DNS Servers:
Adapter Name: {1B5B44DE-64F4-4B5D-A57D-C80CAB0342C6}
Description: Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
IP Address: 192.168.1.33
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sat Aug 02 18:25:24 2008
Lease Expires: Sun Aug 03 18:25:24 2008
DNS Servers: 192.168.1.1
192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Last successful store access was 2008-07-03 17:03:38.
** CD/DVD Drive Tests **
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.0.7.3),
E: PIONEER DVDRW DVR-K17B, Rev 1.02
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 37:21 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
The drive CDR speeds are: 4 10 16 20 24.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.
** iPod/iPhone Connectivity Tests **
iPodService 7.7.1.11 is currently running.
iTunesHelper 7.7.1.11 is currently running.
Apple Mobile Device service 2.1.29.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH8 Family USB Universal Host Controller - 2830. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2831. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2832. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2834. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2835. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
RICOH OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Device Not Currently Connected:
iPod classic running firmware version 1.1.2
Serial Number: 8K742MT2YMV
** iPhone/iPod Touch Sync Tests **
No iPhone or iPod found.
Hope this helps. Looking forward to resolving the problem. -
Everytime I try to access the itTunes Store, this is the message I receive:
iTunes could not connect to the iTunes Store. The network connection timed out.
Make sure your network settings are correct and your network connection is active, then try again.
The internet connection is fine. I don't know how to fix this problem, and in the meantime I cannot connect at all to buy songs. Thanks for your help.I feel you pain i'm haveing the same problems here.
iTunes could not connect to the iTunes Store. The
network connection timed out.
Make sure your network settings are correct and your network
connection is active, then try again.
does anyone plz have some insight for us. -
I am cannot access the iTunes store via iTunes on my PC and also can not update to 10.6.3. It keeps telling me that my connection has times out and/or check my settings. There is nothing wrong with my setting. I am also having trouble with the app store on my iPhone 4s and can not update apps.
I have signed out of itunes and now cannot sign in again.I feel you pain i'm haveing the same problems here.
iTunes could not connect to the iTunes Store. The
network connection timed out.
Make sure your network settings are correct and your network
connection is active, then try again.
does anyone plz have some insight for us. -
I keep getting this error message when I try to log into Itunes, has anyone else seen this error? If so how did you fix it?
Itunes could not connect to itunes store. The network connection timed out. Make sure your network settings are correct and your network connection is active, and try again.Have you disabled any firewall and security/antivirus programs? This seems to have helped the vast majority of people who have posted the same problem in this forum.
-
when i try to open my itues it says "iTunes could not connect to the iTunes store. The Network connection timed out. Make sure your network settings are correct and your network connection is active, and try again"
I am having similar issues except that the store starts to load, then stops, then I only get iTunes Store in gray letters on a white screen. I can access playlist and the other stuff. Like flamesgirl, I contacted them and they just keep sending me links of stuff to try which I had already seen on the Apple website and nothing works. I posted the question on another forum I belong to and one responder said her husband was in an Apple store and asked about this problem as he was having the same issue. They said an update would be coming out soon as they were aware of the problem. Who knows.
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When I click on the itunes store this message appears."Itunes could not connect to the Itunes store. The network connection timed out". what am I doing wrong?
Try gn_id's suggestion from the following post:
Re: iTunes 11 crashes when opening the store - no error message -
I cannot gift or purchase CARMEL and CARMEL VALLEY travel app at the iTunes store. The options are "grayed out" on my iMac. What's the problem?
Many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
i get " itunes cannot connect to the itunes store. the network connection has timed out" im connected to the internet no doubt. whats up?
Try temporarily disabling your firewall and see if you are then able to access the iTunes store.
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Problem downloading iTune Store tracks on NAS - "Connection Timed Out"
I am having a problem downloading iTune Store tracks on NAS - "Connection Timed Out"
I am trying to use the following for my "iTunes Music Location" - \\Nas1\media\Music\iTunes\iTunes Music
However, when I try to purchase music, I receive the following message:
"There was an error downloading your purchased music. The network connection timed out. Make sure your network settings are correct and your connection is active, then try again."
I can purchase songs, the song will begin to download, the appropriate files and folders will be created on the NAS (I can see them), it seems to make two tries to complete the download, then stops, and show me that message.
My network connection (DSL) is fine, and the network is up.
Anything I can do? Is it possible to store iTunes on the NAS, or do I have to set it up to store purchases locally?
Thanks
Dell Demension E510 Windows XP Connected to Infrant ReadyNASbump
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When i try to sync photos from iPhoto to my iPad using iTunes, the "Selected Folders" option is greyed out with only the "All Folders" option available, how do i change this?
I add the keyword 'sync' to any photos I want added to the iPhone/iPad.
Then, during the regular process of syncing the iPhone/iPad with my computer (mac), the photos with that keyword would be copied onto the iPhone, iPad.
I've been doing it this way ever since I was shown how to; ie after I got my iPhone 2 years ago. And every time the process worked - until the last few weeks. Suddenly it doesn't do it any more.
I believe I have upgraded software (either iTunes or iPhoto or both) during this period. I try to keep my software updated but have noticed previously that the new version often is disappointing.
I've not tended to use Smart albums much.
MM -
ITunes 10.3.1 pops up with Accessing iTunes Store every second
When trying to type something into the upper right search field in iTunes 10.3.1, it pops up with the "Accessing iTunes Store" after every single letter I try to type in. It makes it so even writing a single word takes like a full minute. The previous version of iTunes had just started doing it too. I updated to 10.3.1 hoping that it would fix it, but it didn't.
Hi all, iTunes streaming victims.
I struggled long with the streaming buffer problem of iTunes and indeed could solve it with increasing the buffer size, which features has been removed in iTunes 10. And this without updating the instructions by Apple!
In the end also the reinstall didn't work.
Here is my latest solutions:
http://www.rogueamoeba.com/airfoil/
perfect for all wireless audio streaming not only for itunes, but any source on the Mac.
solved the problem completely for my 3 MacBooks, 2 airports, iphones etc.
it is not for free but a very good value for money.
cheers, Wil
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