Within my iTunes store every single artwork is greyed out.

Hi,Within my iTunes store every single artwork is greyed out. This also happens on my iPad, iphone and other family members devices. Any Solutions?
This image gives you an idea of what is going on.

Hey there Gouldde,
It sounds like you have multiple devices all exhibiting this issue where all the thumbnails in the iTunes Store are blank, but it otherwise loads. I would take a look at the Wi-Fi settings of the router to see if it are setup with the recommended options for iOS and Mac OS X:
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
If the issue persists, you should also test the device(s) with another Wi-Fi connection to help isolate it further.
Thank you for using Apple Support Communities.
All the best,
Sterling

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    EtreCheck version: 1.9.13 (49)
    Report generated August 16, 2014 at 10:17:53 AM EDT
    Hardware Information: ?
        MacBook Pro (15-inch, 2.53GHz, Mid 2009) (Verified)
        MacBook Pro - model: MacBookPro5,4
        1 2.53 GHz Intel Core 2 Duo CPU: 2 cores
        4 GB RAM
    Video Information: ?
        NVIDIA GeForce 9400M - VRAM: 256 MB
            Color LCD 1440 x 900
    System Software: ?
        OS X 10.9.4 (13E28) - Uptime: 0 days 1:33:13
    Disk Information: ?
        FUJITSU MJA2250BH FFS G1 disk0 : (250.06 GB)
        S.M.A.R.T. Status: Verified
            EFI (disk0s1) <not mounted>: 209.7 MB
            Macintosh HD (disk0s2) / [Startup]: 249.2 GB (46.61 GB free)
            Recovery HD (disk0s3) <not mounted>: 650 MB
        HL-DT-ST DVDRW  GS23N 
    USB Information: ?
        Apple Internal Memory Card Reader
        Apple Inc. Built-in iSight
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
    Gatekeeper: ?
        Mac App Store and identified developers
    Kernel Extensions: ?
        [loaded]    com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
    Launch Daemons: ?
        [loaded]    com.adobe.fpsaud.plist Support
        [loaded]    com.google.keystone.daemon.plist Support
        [loaded]    com.microsoft.office.licensing.helper.plist Support
        [loaded]    com.oracle.java.JavaUpdateHelper.plist Support
        [running]    com.splashtop.streamer-daemon.plist Support
        [loaded]    com.splashtop.streamer-srioframebuffer.plist Support
    Launch Agents: ?
        [loaded]    com.google.keystone.agent.plist Support
        [not loaded]    com.splashtop.streamer-for-root.plist Support
        [running]    com.splashtop.streamer-for-user.plist Support
    User Launch Agents: ?
        [loaded]    com.adobe.ARM.[...].plist Support
        [running]    com.akamai.single-user-client.plist Support
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
        [running]    com.spotify.webhelper.plist Support
        [running]    com.swarmcast.mlbnexdefautobahn.plist Support
    User Login Items: ?
        MyTunesController
        EEventManager
        Genieo
        EEventManager
        HP Product Research
        HPEventHandler
        HP Scheduler
    Internet Plug-ins: ?
        DirectorShockwave: Version: 11.5.8r612 Support
        o1dbrowserplugin: Version: 5.4.2.18903 Support
        Default Browser: Version: 537 - SDK 10.9
        NP2020Player: Version: 5.0.4.0 Support
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
        FlashPlayer-10.6: Version: 14.0.0.176 - SDK 10.6 Support
        Flash Player: Version: 14.0.0.176 - SDK 10.6 Support
        QuickTime Plugin: Version: 7.7.3
        googletalkbrowserplugin: Version: 5.4.2.18903 Support
        iPhotoPhotocast: Version: 7.0
        AdobePDFViewer: Version: 9.5.5 Support
        CouponPrinter-FireFox_v2: Version: Version 1.1.9 - SDK 10.5 Support
        SharePointBrowserPlugin: Version: 14.0.1 Support
        JavaAppletPlugin: Version: Java 7 Update 67 Check version
    Audio Plug-ins: ?
        BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
        AirPlay: Version: 2.0 - SDK 10.9
        AppleAVBAudio: Version: 203.2 - SDK 10.9
        iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins: ?
        Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
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        Akamai NetSession Preferences  Support
        Flash Player  Support
        Growl  Support
        MacFUSE  Support
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        Volumes being backed up:
        Destinations:
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            Total number of backups: 24
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                Backup size 465.44 GB > (Disk size 0 B X 3)
        Time Machine details may not be accurate.
        All volumes being backed up may not be listed.
    Top Processes by CPU: ?
             7%    coreaudiod
             3%    WindowServer
             1%    Shazam
             1%    firefox
             0%    fontd
    Top Processes by Memory: ?
        512 MB    firefox
        381 MB    iTunes
        139 MB    com.apple.IconServicesAgent
        70 MB    com.apple.iTunesLibraryService
        66 MB    mds_stores
    Virtual Memory Information: ?
        921 MB    Free RAM
        1.73 GB    Active RAM
        616 MB    Inactive RAM
        526 MB    Wired RAM
        528 MB    Page-ins
        0 B    Page-outs

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  • ITunes could not connect to the iTunes store. The network conect timed out

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    Many thanks in advance!

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    Hewlett-Packard HP Pavilion dv6700 Notebook PC
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    QuickTime 7.5
    CD Driver 2.0.7.3
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.0.1.5
    Bonjour 1.0.4.12 (118.4)
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    Video Display Information
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    Network Adapter Information
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    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
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    DHCP Enabled: Yes
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    Lease Expires: Thu Jan 01 07:00:00 1970
    DNS Servers:
    Adapter Name: {1B5B44DE-64F4-4B5D-A57D-C80CAB0342C6}
    Description: Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
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    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.1
    Lease Obtained: Sat Aug 02 18:25:24 2008
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    Online: Yes
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    Using LAN: Yes
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    TLS 1.0 Support: Enabled
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    Secure connection attempt to iTunes Store was unsuccessful.
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    Secure connection attempt to iPhone activation server unsuccessful.
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    Last successful store access was 2008-07-03 17:03:38.
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    Intel(R) ICH8 Family USB Universal Host Controller - 2831. Device is working properly.
    Intel(R) ICH8 Family USB Universal Host Controller - 2832. Device is working properly.
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    Intel(R) ICH8 Family USB Universal Host Controller - 2835. Device is working properly.
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    I feel you pain i'm haveing the same problems here.
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    Make sure your network settings are correct and your network
    connection is active, then try again.
    does anyone plz have some insight for us.

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    I feel you pain i'm haveing the same problems here.
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    I keep getting this error message when I try to log into Itunes, has anyone else seen this error?  If so how did you fix it?
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    Have you disabled any firewall and security/antivirus programs?  This seems to have helped the vast majority of people who have posted the same problem in this forum.

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    when i try to open my itues it says "iTunes could not connect to the iTunes store. The Network connection timed out. Make sure your network settings are correct and your network connection is active, and try again"

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    Many thanks.
    With those symptoms, I'd try the following document:
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    bump

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