Without purchasing anything you guys are charging me

i bought a new Iphone last week, when i created a user id and password also as per the instructions i added my credit card details also but now it s getting charged once in every two days without purcahsing anything, could you please help me out wth this...

Initially the app and iTunes stores put a hold out there against future confirmation for purchases but do not actually charge the credit card.  We are fellow users on here and cannot access account information...for that contact the store staff at http://www.apple.com/emea/support/itunes/contact.html

Similar Messages

  • Why did Itunes charge over $320 in unauthorizes to my account?  Secure connection posted in upper right hand corner.  You guys are full of it!

    Why did Itunes charge over $320 in unauthorizes to my account?  Secure connection posted in upper right hand corner.  You guys are full of it!  No thanks to APPLE corp,  Thanks American Express!!! 

    Hi
    I am sorry to see you are having problems
    I suggest you contact the forum mods they may  be able to get this problem sorted for you this is a link to them http://bt.custhelp.com/app/contact_email/c/4951
    They normally reply by email or phone directly to you within 3 working days they will take personal ownership of your problem until resolved and will keep you informed of progress
    They are a UK based BT specialist team who have a good record at getting problems solved
    This is a customer to customer self help forum the only BT presence here are the forum moderators
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • HT3702 i have two weeks that you guys are taking money from my bank account and I want to return to my accounts the amount is $ 74.16 sacanron me the date of the accounts is 11/26.12 $ 10.59 12/1/12 10.59-10.59-this is the total 42.39

    have two weeks that you guys are taking money from my bank account and I want to return to my accounts the amount is $ 74.16 sacanron me the date of the accounts is 11/26.12 $ 10.59 12/1/12 10.59-10.59-this is the total 42.39 total $74.16

    These are user-to-user forums, you are not talking to Apple here.
    You've checked the purchase history on your account (Store > View My Account menu option on your computer's iTunes), and have you made any in-app purchases or have any auto-renewing subscriptions ?  If not then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Any chance you guys are working on vector support for the next update?

    Any chance you guys are working on vector support for the next update? It would definitely make working with these retina displays much easier.

    While waiting, there's this manual solution i proposed here : http://fr32c.free.fr/Am/index.php?post/2013/09/12/Muse-Inline-SVG but you'll have to translate the article. At the bottom are some files to test.
    And i demoed it : http://fr32c.free.fr/Muse/Muse+inlineSVG/

  • I have an iphone 4 which was lost on the bus ride home from an amusement park with my class. The phone does not have find my iphone on it and i cannot track it. Is there anything you guys would say i should do to get this phone back.

    I have an iphone 4 which was lost on the bus ride home from an amusement park with my class. The phone does not have find my iphone on it and i cannot track it. Is there anything you guys would say i should do to get this phone back.

    Call it and ask whoever answers to give it back to you.

  • You guys are no help

    You guys are no help for the past month I have been trying to get this straightened out but all I keep getting is one moment as I transfer you to someone who knows whats going on only to have them say all they can do is retrigger the account and to wait 24-48 hours. I wait the time still nothing I have an order confirmation number to track but adobe says it doesn't exist.

    Many of "you guys" in this open form are other users like you... it sounds like you have a problem that only Adobe staff can fix
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    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • Thanks Deepak, Brad, Kevin and others. You guys are doing a great job.

    Thanks Deepak, Brad, Kevin and others. You guys are doing a great job.

    SilentFart wrote:
    All i see in this forum is frustrated people who pay for a service they dont really get. Bad customer service, bad connections, endless issues with hardware. No where in my BT contract does it state 'if you have a technical problem, sort it out yourself by spending hour upon hour trawling through forums".
    The "advice" Ms KerryG supplies is no more than whats on the BT websites. Copy & Pasting doesnt represent useful advice.
    Why not keep your back slapping pointless thumbs up good effort all round teamwork, to yourselves while us mugs who keep you in your overpaid jobs struggle on.
    Thnx for nothing.
    The op is entitled to his view on how he see`s his or other peoples problems being sorted, as you are to state your problem.
    What you very rarely see in this or any forum is people who have had help coming back and saying thankyou.
    I also do not think the op believes you keep him in any job ,overpaid or underpaid. He happens to be a BT customer the same as what you are.
    have a nice day with any problem you might have
    goodbye
    toekneem
    http://www.no2nuisancecalls.net
    (EASBF)

  • You guys are taking money from my card when I haven't bought anything.  last time I bought something was last month and 4.75 is pending from my account. not only that it won't let me update ANY of my apps because I don't have a card number. why do I need

    I can't update anything because I don't have a card number I took my card off because you guys took money out of my account and now it's pending something won't tell me what it is  but I would like to know what's going on and why money is being taken out of my account when I haven't bought anything in a month ..

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
    Have you checked the purchase history on your account ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
    You can check if you have any auto-renewing subscriptions (and stop them if you do) by following the instructions on this page : http://support.apple.com/kb/HT4098

  • I want to share iBooks with another family members iPad without purchasing twice. Devices are synced to two different computers.please advise.....

    I want to share iBooks between mine and another family members iPad without purchasing the books twice. Is this possible?

    If you have the same AppleID then just download on the second iPad by going to Purchases in the Bookstore.
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  • You guys are great!

    With all the sour notes that have gone on in the last few days.
    I just wanted to say thanks to Tom Geweke, WillG4B, Kyn drake,
    (Jim MacCormaic), Jim Yelvington, QuicktimeKirk ,James Tseng,
    Cyclosaurus, Chuck Usher, Mwong, and many others I may have not mentioned
    who take their time to help everyone when they can.
    You guys make life better for all of us.

    Hey thanks for the kind words. It's the entire iWeb community that makes this forum work. People of all different skill levels and walks of life. Sometime it even takes a new member to make us look at things from a different vantage point.
    And at the end of the day, it helps to keep in mind that we are all get to sit in same seat at some point in our lives. Pay it forward, right?
    ==> www.DirtDoog.com <==</a>    
    Place A Virtual Pin On Putt-Putt's GuestMap!

  • LOL You guys are batting 1000 with the @Gamer final months...(eyeroll)

    First, you guys had the really crappy coupons on the older games(Medal Of Honor Warfighter, for example) last month and just now when I tried using my one @Gamer coupon for Puppeteer I found out that the 20% discount is now applied AFTER any coupon discounts.
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    I can only hope for a $30 price via sale for Puppeteer for the coupon to apply to now, since under $10 is my price for titles that I'm on the fence on. But knowing the way this program is going I'm willing to bet the next thing that'll happen is that the coupons will no longer stack with sale prices just like they end up being locked out on Black Friday.
    I knew it wasa mistake to renew for the extra two years last fall.

    Hello CheapestGamer,
    As I told you here, the Unlocked discount is the final bonus to come off a game's price, whether it follows a sales price or coupon.  I am sorry for any confusion this might have caused you in the store.
    May will be the last month with @ Gamer magazine and coupons, and I do not anticipate any changes to the process for these last two months.
    Sincerely,
    Mike|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Two crashes: one OS crash with gray screen and loading bar- help? (Stuck overseas, so you guys are it!)

    Hey everyone.
    When firefox crashed last night, I figured it was just firefox being difficult, but when while using firefox my entire computer crashed this afternoon and rebooted with a gray screen, the spinny wait symbol, and a loading bar, I started to get concerned. After looking through console, I'm not sure what's caused it to crash like this so I'm hoping one of you bright people here can tell me what exactly happened. I'm running a mac book pro with 10.6.8, have no real addons on firefox aside from adblock plus, divx, memory restart, a french dictionary, and a skin I've been using forever and have also spoken to the developer in the past about. I'm also using Firefox 17.0.1. After trying to google some of the more unfamiliar/suspicious lines (mostly relating to launch agents), I typed into terminal the command to list all launch agents and received 3 replies naming adobe, divx, and google. I used terminal to delete them all just for safe measure (plus the adobe update window has been irritating me to no end so maybe it'll go away now, haha). I did three things when I tried to boot up again after the crash and the weird launch screen with loading bar came up: 1) I held down the power button again because a) the screen was weirding me out and b) I thought it got hung up again (bar seemed to stall for an unusually long time), 2) I tried to boot again and when the same gray screen came back I just figured I had no choice and had to sit through it. 3) when the bar was at about half way I pulled out my ethernet cord for safe measure in case something shady was going on. These three things are also reflected in the log below.
    I currently live overseas and the nearest Apple store is over two hours away with no guarantee of a native english speaker working, so if anyone can let me know what caused the crash and if there's anything I can do about it, I would be extremely grateful. The following is my current console log in its entirety from today, including my attempted system update to see if that would improve things (which also resulted in a gray screen with loading bar later), and a really weird bit at the end that is also confusing (but possibly caused by me tinkering in terminal- not sure).
    NAME is replacing my HD name, and my screen name here (caithris) has replaced my computer user name. NUMBER has replaced anything that looks like a serial number of some kind.
    Thanks so much ahead of time-- please let me know if there's anything else I can share.
    Mar 31 00:30:01 NAME newsyslog[9228]: logfile turned over
    Mar 31 01:03:25 NAME firefox[8993]: Mozilla has caught an Obj-C exception [NSRangeException: *** -[NSCFArray objectAtIndex:]: index (1) beyond bounds (1)]
    Mar 31 01:03:25 NAME [0x0-0x10010].org.mozilla.firefox[0]: 2013-03-31 01:03:25.193 firefox[8993:903] Mozilla has caught an Obj-C exception [NSRangeException: *** -[NSCFArray objectAtIndex:]: index (1) beyond bounds (1)]
    Mar 31 01:04:06 NAME [0x0-0x10010].org.mozilla.firefox[0]: pure virtual method called
    Mar 31 01:04:06 NAME [0x0-0x10010].org.mozilla.firefox[0]: terminate called without an active exception
    Mar 31 01:04:20 NAME ReportCrash[9260]: Saved crash report for firefox[8993] version 17.0.1 (1712.11.28) to /Users/Caithris/Library/Logs/DiagnosticReports/firefox_2013-03-31-010420_NAME.c rash
    Mar 31 01:05:35 NAME SubmitDiagInfo[9280]: Submitted crash report: /Users/Caithris/Library/Logs/DiagnosticReports/firefox_2013-03-31-010420_NAME.c rash
    Mar 31 03:00:27 NAME loginwindow[31]: loginwindow SleepWakeCallback WILL sleep
    Mar 31 03:00:28 NAME configd[13]: PMConnection IPConfiguration com.apple.powermanagement.applicationresponse.slowresponse 1120 ms
    Mar 31 11:22:53 NAME configd[13]: Sleep: Success - AC 97 - Idle Sleep
    Mar 31 11:22:53 NAME configd[13]: Wake: Success - AC 97 - OHC2
    Mar 31 11:22:53 NAME configd[13]: Hibernate Statistics
    Mar 31 11:22:53 NAME loginwindow[31]: loginwindow SleepWakeCallback will power on, Currenttime:3/31/2013 11:22:53.195 AM - Waketime:3/31/2013 11:22:43.930 AM = Deltatime:9.265338957
    Mar 31 11:22:53 NAME loginwindow[31]: askForPasswordBuiltIn after makekey, Currenttime:3/31/2013 11:22:53.212 AM - Waketime:3/31/2013 11:22:43.930 AM = Deltatime:9.281565964
    Mar 31 11:22:53 NAME loginwindow[31]: builtInAuthWindowBecameKey, Currenttime:3/31/2013 11:22:53.243 AM - Waketime:3/31/2013 11:22:43.930 AM = Deltatime:9.312892973
    Mar 31 11:22:53 NAME configd[13]: network configuration changed.
    Mar 31 11:22:54 NAME configd[13]: PMConnection AirPort configd plug-in com.apple.powermanagement.applicationresponse.slowresponse 9839 ms
    Mar 31 11:22:54 NAME configd[13]: PMConnection IPConfiguration com.apple.powermanagement.applicationresponse.slowresponse 9849 ms
    Mar 31 11:22:57 NAME configd[13]: network configuration changed.
    Mar 31 11:22:57 NAME ntpd[20]: sendto(17.171.4.13) (fd=24): Network is unreachable
    Mar 31 11:23:02 NAME loginwindow[31]: in pam_sm_authenticate(): Failed to determine Kerberos principal name.
    Mar 31 11:23:02 NAME loginwindow[31]: builtInAuthWindowDidResignKey
    Mar 31 11:23:02 NAME loginwindow[31]: handleUnlockResult, Currenttime:3/31/2013 11:23:02.536 AM - Waketime:3/31/2013 11:22:43.930 AM = Deltatime:18.606058955
    Mar 31 11:23:32 NAME loginwindow[31]: no spins reported for this wake
    Mar 31 11:27:31 NAME SubmitDiagInfo[9444]: Cleaning up expired diagnostic messages database at path: /var/log/DiagnosticMessages/2013.03.01.asl
    Mar 31 11:33:29 NAME [0x0-0x3b63b6].org.mozilla.firefox[9264]: NOTE: child process received `Goodbye', closing down
    Mar 31 11:36:14 NAME ntpd[20]: time reset -4.060579 s
    Mar 31 12:11:05 NAME firefox[9264]: -deltaZ is deprecated for NSEventTypeMagnify.  Please use -magnification.
    Mar 31 15:19:22 NAME kernel[0]:
    Mar 31 15:28:23 NAME kernel[0]:
    Mar 31 15:28:53: --- last message repeated 7 times ---
    Mar 31 15:28:23 NAME kernel[0]:
    Mar 31 15:30:22 NAME kernel[0]:
    Mar 31 15:56:08 NAME kernel[0]:
    Mar 31 15:56:13: --- last message repeated 1 time ---
    Mar 31 15:56:13 NAME loginwindow[31]: in pam_sm_authenticate(): Failed to determine Kerberos principal name.
    Mar 31 15:56:16 NAME kernel[0]:
    Mar 31 15:56:46: --- last message repeated 8 times ---
    Mar 31 16:00:10 NAME kernel[0]:
    Mar 31 16:00:40: --- last message repeated 3 times ---
    Mar 31 16:00:44 NAME kernel[0]:
    Mar 31 16:01:14: --- last message repeated 5 times ---
    Mar 31 16:02:36 NAME kernel[0]:
    Mar 31 16:03:06: --- last message repeated 9 times ---
    Mar 31 16:03:22 NAME kernel[0]:
    Mar 31 16:10:31 localhost com.apple.launchd[1]: *** launchd[1] has started up. ***
    Mar 31 16:17:50 localhost DirectoryService[15]: Improper shutdown detected
    Mar 31 16:17:54 localhost fseventsd[33]: event logs in /.fseventsd out of sync with volume.  destroying old logs. (707133 444 707763)
    Mar 31 16:17:54 localhost bootlog[41]: BOOT_TIME: 1364713830 0
    Mar 31 16:17:58 localhost fseventsd[33]: log dir: /.fseventsd getting new uuid: NUMBER
    Mar 31 16:17:58 localhost blued[42]: Apple Bluetooth daemon started
    Mar 31 16:18:02 localhost mDNSResponder[28]: mDNSResponder mDNSResponder-258.21 (May 26 2011 14:40:13) starting
    Mar 31 16:18:03 localhost com.apple.usbmuxd[21]: usbmuxd-296.4 on Dec 21 2012 at 16:11:14, running 64 bit
    Mar 31 16:18:04 localhost configd[13]: bootp_session_transmit: bpf_write(en1) failed: Network is down (50)
    Mar 31 16:18:04 localhost configd[13]: DHCP en1: INIT transmit failed
    Mar 31 16:18:04 localhost configd[13]: network configuration changed.
    Mar 31 16:18:04 NAME configd[13]: setting hostname to "NAME.local"
    Mar 31 16:18:04 NAME /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow[29]: Login Window Application Started
    Mar 31 16:18:04 NAME configd[13]: network configuration changed.
    Mar 31 16:18:04 NAME mDNSResponder[28]: mDNSPlatformSetDNSConfig: Error: dns_configuration_copy returned NULL
    Mar 31 16:18:04 NAME configd[13]: network configuration changed.
    Mar 31 16:18:11 NAME mds[27]: (Normal) DiskStore: Creating index for /
    Mar 31 16:18:17 NAME loginwindow[29]: Login Window Started Security Agent
    Mar 31 16:18:18 NAME WindowServer[71]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
    Mar 31 16:18:18 NAME com.apple.WindowServer[71]: Sun Mar 31 16:18:18 NAME.local WindowServer[71] <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
    Mar 31 16:18:29 NAME SecurityAgent[92]: NSSecureTextFieldCell detected a field editor ((null)) that is not a NSTextView subclass designed to work with the cell. Ignoring...
    Mar 31 16:18:30 NAME loginwindow[29]: Login Window - Returned from Security Agent
    Mar 31 16:18:30 NAME loginwindow[29]: USER_PROCESS: 29 console
    Mar 31 16:18:30 NAME com.apple.launchd.peruser.501[96] (com.divx.agent.postinstall): Unknown key: LimitToSessionType
    Mar 31 16:18:30 NAME com.apple.launchd.peruser.501[96] (com.apple.ReportCrash): Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
    Mar 31 16:18:36 NAME root[113]: /usr/libexec/ntpd-wrapper: scutil key State:/Network/Global/DNS not present after 30 seconds
    Mar 31 16:18:37 NAME root[130]: sntp options: a=2 v=1 e=0.100 E=5.000 P=2147483647.000
    Mar 31 16:18:37 NAME root[130]:     d=15 c=5 x=0 op=1 l=/var/run/sntp.pid f= time.apple.com
    Mar 31 16:18:37 NAME root[130]: sntp: getaddrinfo(hostname, ntp)  failed with nodename nor servname provided, or not known
    Mar 31 16:18:38 NAME-2 com.apple.launchd.peruser.501[96] (com.apple.mrt.uiagent[123]): Exited with exit code: 255
    Mar 31 16:18:38 NAME-2 com.apple.launchd.peruser.501[96] (com.apple.Kerberos.renew.plist[124]): Exited with exit code: 1
    Mar 31 16:19:55 NAME-2 XProtectUpdater[19]: NSURLConnection error: Error Domain=NSURLErrorDomain Code=-1009 UserInfo=0x100174890 "This computer’s Internet connection appears to be offline." Underlying Error=(Error Domain=kCFErrorDomainCFNetwork Code=-1009 UserInfo=0x1001744e0 "This computer’s Internet connection appears to be offline.")
    Mar 31 16:19:55 NAME com.apple.launchd[1] (com.apple.xprotectupdater[19]): Exited with exit code: 255
    Mar 31 16:22:04 NAME kextd[10]: updated kernel boot caches
    Mar 31 16:25:04 NAME Software Update[178]: SWU: scan found 0 products:
    Mar 31 16:25:05 NAME Software Update[178]: Error Domain=NSURLErrorDomain Code=-1009 UserInfo=0x10052e600 "This computer’s Internet connection appears to be offline." Underlying Error=(Error Domain=kCFErrorDomainCFNetwork Code=-1009 UserInfo=0x10052f760 "This computer’s Internet connection appears to be offline.")
    Mar 31 16:25:14 NAME com.apple.launchd[1] (com.apple.suhelperd[181]): Exited with exit code: 2
    Mar 31 16:25:18 NAME configd[13]: network configuration changed.
    Mar 31 16:26:17 NAME Software Update[188]: SWU: scan found 1 products:\n041-9605
    Mar 31 16:26:30 NAME ntpd[18]: time reset +1.140167 s
    Mar 31 16:26:57 NAME com.apple.launchd[1] (com.apple.suhelperd[190]): Exited with exit code: 2
    Mar 31 16:26:57 NAME com.apple.launchd.peruser.501[96] ([0x0-0xf00f].com.apple.Console[142]): Exited: Killed
    Mar 31 16:26:57 NAME com.apple.launchd.peruser.501[96] ([0x0-0x15015].com.apple.SoftwareUpdate[188]): Exited: Killed
    Mar 31 16:26:57 NAME com.apple.launchd.peruser.501[96] (com.apple.AirPortBaseStationAgent[126]): Exited: Killed
    Mar 31 16:26:57 NAME loginwindow[29]: DEAD_PROCESS: 29 console
    Mar 31 16:26:57 NAME /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow[200]: Login Window Application Started
    Mar 31 16:26:58 NAME loginwindow[200]: USER_PROCESS: 200 console
    Mar 31 16:26:58 NAME WindowServer[203]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
    Mar 31 16:26:58 NAME com.apple.WindowServer[203]: Sun Mar 31 16:26:58 NAME.local WindowServer[203] <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
    Mar 31 16:26:59 NAME Software Update[209]: Looking for products to install
    Mar 31 16:27:02 NAME Software Update[209]: Performing preflight
    Mar 31 16:27:02 NAME Software Update[209]: Preparing session
    Mar 31 16:27:02 NAME Software Update[209]: Starting session
    Mar 31 16:27:03 NAME Software Update[209]: PKG: extracting "com.apple.pkg.MacBookProSMCUpdate"
    Mar 31 16:27:03 NAME Software Update[209]: PKG: pre-flight scripts for "com.apple.pkg.MacBookProSMCUpdate"
    Mar 31 16:27:03 NAME Software Update[209]: PKG: pre-install scripts for "com.apple.pkg.MacBookProSMCUpdate"
    Mar 31 16:27:16 NAME Software Update[209]: REQ: moving files into place with shove
    Mar 31 16:27:17 NAME Software Update[209]: PKG: post-install scripts for "com.apple.pkg.MacBookProSMCUpdate"
    Mar 31 16:27:17 NAME Software Update[209]: PKG: post-flight scripts for "com.apple.pkg.MacBookProSMCUpdate"
    Mar 31 16:27:17 NAME Software Update[209]: PKG: writing receipt for "com.apple.pkg.MacBookProSMCUpdate"
    Mar 31 16:27:17 NAME Software Update[209]: REQ: install succeeded
    Mar 31 16:27:18 NAME Software Update[209]: SWU: installing "MacBook Pro SMC Firmware Update, 1.6"
    Mar 31 16:27:20 NAME [0x0-0x1a01a].com.apple.SoftwareUpdate[209]: /: no supported helper partitions to update.
    Mar 31 16:27:20 NAME kextd[10]: updated kernel boot caches
    Mar 31 16:27:20 NAME Software Update[209]: kextcache returned 0
    Mar 31 16:27:20 NAME Software Update[209]: Running /sbin/reboot
    Mar 31 16:27:20 NAME reboot[242]: rebooted by Caithris
    Mar 31 16:27:20 NAME reboot[242]: BOOT_TIME: 1364714840 524942
    Mar 31 16:27:20 NAME mDNSResponder[28]: mDNSResponder mDNSResponder-258.21 (May 26 2011 14:40:13) stopping
    Mar 31 16:27:20 NAME DirectoryService[15]: BUG in libdispatch: 10K549 - 1960 - 0x10004004
    Mar 31 16:27:20 NAME WindowServer[203]: hidd died. Reestablishing connection.
    Mar 31 16:27:20 NAME WindowServer[203]: Unable to create event queue via hidd: (0x10000003)
    Mar 31 16:28:03 localhost com.apple.launchd[1]: *** launchd[1] has started up. ***
    Mar 31 16:29:52 localhost bootlog[47]: BOOT_TIME: 1364714882 0
    Mar 31 16:29:53 localhost mDNSResponder[34]: mDNSResponder mDNSResponder-258.21 (May 26 2011 14:40:13) starting
    Mar 31 16:29:54 localhost configd[13]: network configuration changed.
    Mar 31 16:29:54 NAME configd[13]: setting hostname to "NAME.local"
    Mar 31 16:29:54 NAME com.apple.usbmuxd[27]: usbmuxd-296.4 on Dec 21 2012 at 16:11:14, running 64 bit
    Mar 31 16:29:56 NAME blued[17]: Apple Bluetooth daemon started
    Mar 31 16:29:57 NAME /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow[35]: Login Window Application Started
    Mar 31 16:29:59 NAME configd[13]: network configuration changed.
    Mar 31 16:30:12: --- last message repeated 2 times ---
    Mar 31 16:30:12 NAME ntpd[24]: time reset +0.227711 s
    Mar 31 16:30:13 NAME loginwindow[35]: Login Window Started Security Agent
    Mar 31 16:30:14 NAME WindowServer[61]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
    Mar 31 16:30:14 NAME com.apple.WindowServer[61]: Sun Mar 31 16:30:14 NAME.local WindowServer[61] <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
    Mar 31 16:30:21 NAME SecurityAgent[96]: NSSecureTextFieldCell detected a field editor ((null)) that is not a NSTextView subclass designed to work with the cell. Ignoring...
    Mar 31 16:30:22 NAME loginwindow[35]: Login Window - Returned from Security Agent
    Mar 31 16:30:22 NAME loginwindow[35]: USER_PROCESS: 35 console
    Mar 31 16:30:22 NAME com.apple.launchd.peruser.501[99] (com.divx.agent.postinstall): Unknown key: LimitToSessionType
    Mar 31 16:30:22 NAME com.apple.launchd.peruser.501[99] (com.apple.ReportCrash): Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
    Mar 31 16:30:32 NAME com.apple.launchd.peruser.501[99] (com.apple.mrt.uiagent[124]): Exited with exit code: 255
    Mar 31 16:30:35 NAME com.apple.launchd.peruser.501[99] (com.apple.Kerberos.renew.plist[125]): Exited with exit code: 1
    Mar 31 16:30:47 NAME mdworker[81]: (Error) SyncInfo: Catalog changed during searchfs too many times -- falling back to fsw search /
    Mar 31 16:36:05 NAME mdworker32[158]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
    Mar 31 16:36:22 NAME mdworker32[161]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
    Mar 31 16:36:29 NAME [0x0-0x10010].org.mozilla.firefox[149]: NOTE: child process received `Goodbye', closing down
    Mar 31 16:39:07 NAME mdworker[157]: Warning: unknown JFIF revision number 0.01
    Mar 31 16:39:22 NAME login[182]: USER_PROCESS: 182 ttys000
    Mar 31 16:40:34 NAME /System/Library/CoreServices/CCacheServer.app/Contents/MacOS/CCacheServer[132]: No valid tickets, timing out
    Mar 31 16:40:35 NAME mdworker[157]: Error, could not create MachMessagePort for com.apple.AddressBook.abd
    Mar 31 16:40:37 NAME mdworker[157]: Unable to parse date (<XHTML-STRIPONREPLY>
    </XHTML-STRIPONREPLY>)
    Mar 31 16:40:38 NAME mdworker[157]: Unable to parse date ( S<XHTML-STRIPONREPLY>
    </XHTML-STRIPONREPLY>him to any)
    Mar 31 16:40:41: --- last message repeated 1 time ---
    Mar 31 16:40:41 NAME mdworker[157]: Invalid char \n for PropertyName in line 1
    Mar 31 16:40:41 NAME mdworker[157]: Invalid char \n for PropertyName in line 2
    Mar 31 16:40:41 NAME mdworker[157]: Invalid char \n for PropertyName in line 3
    Mar 31 16:40:41 NAME mdworker[157]: Invalid char \n for PropertyName in line 4
    Mar 31 16:40:41 NAME mdworker[157]: Invalid char \n for PropertyName in line 5
    Mar 31 16:40:41 NAME mdworker[157]: Invalid char \n for PropertyName in line 6
    Mar 31 16:40:41 NAME mdworker[157]: Invalid char \n for PropertyName in line 7
    Mar 31 16:40:41 NAME mdworker[157]: Invalid char \n for PropertyName in line 8
    Mar 31 16:40:41 NAME mdworker[157]: Invalid char \n for PropertyName in line 9
    Mar 31 16:40:41 NAME mdworker[157]: Invalid char \n for PropertyName in line 10
    Mar 31 16:40:41 NAME mdworker[157]: Invalid char \n for PropertyName in line 11
    Mar 31 16:40:41 NAME mdworker[157]: Invalid char \n for PropertyName in line 12
    Mar 31 16:40:41 NAME mdworker[157]: Invalid char \n for PropertyName in line 13
    Mar 31 16:40:41 NAME mdworker[157]: Invalid char \n for PropertyName in line 14
    Mar 31 16:40:41 NAME mdworker[157]: Invalid char \n for PropertyName in line 15
    Mar 31 16:40:41 NAME mdworker[157]: Invalid char \n for PropertyName in line 16
    Mar 31 16:40:41 NAME mdworker[157]: Invalid char \n for PropertyName in line 17
    Mar 31 16:40:41 NAME mdworker[157]: Invalid char \n for PropertyName in line 18
    Mar 31 16:40:41 NAME mdworker[157]: Invalid char \n for PropertyName in line 19
    Mar 31 16:40:41 NAME mdworker[157]: Invalid char \n for PropertyName in line 20
    Mar 31 16:40:41 NAME mdworker[157]: Invalid char \n for PropertyName in line 21
    Mar 31 16:40:41 NAME mdworker[157]: Invalid char \n for PropertyName in line 22
    Mar 31 16:40:41 NAME mdworker[157]: Invalid char \n for PropertyName in line 23
    Mar 31 16:40:41 NAME mdworker[157]: Invalid char \n for PropertyName in line 24
    Mar 31 16:40:41 NAME mdworker[157]: Invalid char \n for PropertyName in line 25
    Mar 31 16:40:41 NAME mdworker[157]: Invalid char \n for PropertyName in line 26
    Mar 31 16:40:41 NAME mdworker[157]: Invalid char ^M for PropertyName in line 26
    Mar 31 16:40:41 NAME mdworker[157]: Invalid char \n for PropertyName in line 26
    Mar 31 16:40:41 NAME mdworker[157]: Invalid char ^M for PropertyName in line 26
    Mar 31 16:40:41 NAME mdworker[157]: Invalid char \n for PropertyName in line 26
    Mar 31 16:40:43 NAME mdworker[157]: Invalid char \n for PropertyName in line 1
    Mar 31 16:40:43 NAME mdworker[157]: Invalid char \n for PropertyName in line 2
    Mar 31 16:40:43 NAME mdworker[157]: Invalid char \n for PropertyName in line 3
    Mar 31 16:40:43 NAME mdworker[157]: Invalid char \n for PropertyName in line 4
    Mar 31 16:40:43 NAME mdworker[157]: Invalid char \n for PropertyName in line 5
    Mar 31 16:40:43 NAME mdworker[157]: Invalid char \n for PropertyName in line 6
    Mar 31 16:40:43 NAME mdworker[157]: Invalid char \n for PropertyName in line 7
    Mar 31 16:40:43 NAME mdworker[157]: Invalid char \n for PropertyName in line 8
    Mar 31 16:40:43 NAME mdworker[157]: Invalid char \n for PropertyName in line 9
    Mar 31 16:40:43 NAME mdworker[157]: Invalid char \n for PropertyName in line 10
    Mar 31 16:40:43 NAME mdworker[157]: Invalid char \n for PropertyName in line 11
    Mar 31 16:40:43 NAME mdworker[157]: Invalid char \n for PropertyName in line 12
    Mar 31 16:40:43 NAME mdworker[157]: Invalid char \n for PropertyName in line 13
    Mar 31 16:40:43 NAME mdworker[157]: Invalid char \n for PropertyName in line 14
    Mar 31 16:40:43 NAME mdworker[157]: Invalid char \n for PropertyName in line 15
    Mar 31 16:40:43 NAME mdworker[157]: Invalid char \n for PropertyName in line 16
    Mar 31 16:40:43 NAME mdworker[157]: Invalid char \n for PropertyName in line 17
    Mar 31 16:40:43 NAME mdworker[157]: Invalid char \n for PropertyName in line 18
    Mar 31 16:40:43 NAME mdworker[157]: Invalid char \n for PropertyName in line 19
    Mar 31 16:40:43 NAME mdworker[157]: Invalid char \n for PropertyName in line 20
    Mar 31 16:40:43 NAME mdworker[157]: Invalid char \n for PropertyName in line 21
    Mar 31 16:40:43 NAME mdworker[157]: Invalid char \n for PropertyName in line 22
    Mar 31 16:40:43 NAME mdworker[157]: Invalid char \n for PropertyName in line 23
    Mar 31 16:40:43 NAME mdworker[157]: Invalid char \n for PropertyName in line 24
    Mar 31 16:40:43 NAME mdworker[157]: Invalid char \n for PropertyName in line 25
    Mar 31 16:40:43 NAME mdworker[157]: Invalid char \n for PropertyName in line 26
    Mar 31 16:40:43 NAME mdworker[157]: Invalid char ^M for PropertyName in line 26
    Mar 31 16:40:43 NAME mdworker[157]: Invalid char \n for PropertyName in line 26
    Mar 31 16:40:43 NAME mdworker[157]: Invalid char ^M for PropertyName in line 26
    Mar 31 16:40:43 NAME mdworker[157]: Invalid char \n for PropertyName in line 26
    Mar 31 16:40:43 NAME mdworker[157]: Invalid char ^M for PropertyName in line 26
    Mar 31 16:40:43 NAME mdworker[157]: Invalid char \n for PropertyName in line 26
    Mar 31 16:41:27 NAME mdworker[157]: Corrupt JPEG data: 1 extraneous bytes before marker 0xd9
    Mar 31 16:41:27 NAME mdworker[157]: JPEG datastream contains no image
    Mar 31 16:41:33: --- last message repeated 1 time ---
    Mar 31 16:41:33 NAME login[182]: DEAD_PROCESS: 182 ttys000
    Mar 31 16:41:50 NAME mdworker[156]: iCal.mdimporter: could not parse ICS file: /Applications/Microsoft Office 2011/Office/OutlookCore.framework/Versions/14/Resources/en.lproj/Timezones.ics
    Mar 31 16:41:51 NAME mdworker32[204]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
    Mar 31 16:43:41 NAME [0x0-0x10010].org.mozilla.firefox[149]: NOTE: child process received `Goodbye', closing down
    Mar 31 17:07:10 NAME firefox[149]: -deltaZ is deprecated for NSEventTypeMagnify.  Please use -magnification.
    Thanks again- I mean it. It's lousy being stuck away from home when crazy thing happen to your main line of communication!
    -Caithris

    The gray screen with loading bar issue is a at boot fsck (file system check) that has discovered something wrong with your boot drive/partition and was attempting to fix it.
    OS X is booting but can't complete, so that means your hard drive is good, just likely has been either subjected to shock which damaged data on the platters, or bad sectors (the drive is dying if after fixing it, problems occurs again), or something messed something up in the file structure.
    Firefox is currently at 19.02, so it appears your background auto-update has not been occurring, which makes me suspect the machine's data is broken in some manner or you have malware on the machine blocking the updates.
    Your problems are multiple, in your case I advise a complete erase and install.
    1: If you have a backup of your user data on a external storage drive (not TimeMachine as it might be corrupted and compromised with malware it's just going to restore back) then your good, else you have to do this.
    Create a data recovery/undelete external boot drive
    Copy your data to a blank plain jane external storage drive as you want no executable files on it when you connect to the cleaned machine later.
    2: Once your data is safely copied (copy visible files manually and what you know is good, not folders that can contain invisible malware programs!) then disconnect the drive(s)
    3: Next assume all writeable media is contaminated with malware and treat as so. Even if you erased it.
    4: Stick in your 10.6 install disk and reboot holding the c or option key down. You want Disk Utility and you want to select the ENTIRE internal drive and MUST USE the Security Option > Zero All Data (unless your in the military then use 7x erase, do not use 35x as it will take weeks and is unnecessary)
    The Zero/7x erase will do two things, do a low level format and erradicate everything (including hidden stuff and deleted files) also will map off any failing sectors on the hard drive.
    5: Follow the procedure here to install 10.6
    How to erase and install Snow Leopard 10.6
    6: Reboot the machine twice, then once you set up the machine (using a alias of course and not allowing registration), use a secured network and IMMEDIATLY Software update to 10.6.8, if you can download the 10.6.8 Combo update on another secure machine to a (new) USB thumb drive and install it on the clean Mac, do that instead.
    WiFi security issues, at home and WiFi hotspots
    https://support.apple.com/kb/DL1399
    Still run Software update afterwards as Apple might not have fully updated the combo update yet.
    7: Once you machine is secure, download the free ClamXav and run a scan on the external storage drive with just your files, perhaps one or more PDF's or other files are not what they seem to be.
    8: Make sure to install fresh copies of software from original sources and not from rewriteable media, update them to be current. Malware can be hidden in copies of programs.
    9: Trash all your rewritable media, or use a Linux PC or Linux Mint in a virtual machine (VirtualBox) on another computer like Windows to scrub and reformat all the rewritable media before attaching them to the clean Mac. You have to make sure it's getting the entire media.
    10: Once your machine is set back up, then make clones and time and date them.
    Most commonly used backup methods
    If your still having problems with the machine, it's likley a failing hard drive and you will have to replace it and repeat the steps above pretty much.
    Really it's best to replace the drive in the interest of security.
    Install/upgrade RAM or storage drive in Mac's
    For performance of Snow Leopard, check out this tip
    For Snow Leopard Speed Freaks
    Your overseas, if your in a foriegn country you have to assume FinSpy is being installed on your machine (uses a older iTunes verison "update" to get on) or there is other tricks via the ISP to install something on your machine. So mix things up and don't stick any old USB you see laying around into your Mac.
    https://discussions.apple.com/community/notebooks/macbook_pro?view=documents#/

  • Trying to win my friend over to Mac but you guys are making it hard

    My friend has iTunes for Windows (because I told her that an iPod was the world's greatest invention). So she installs the software and now, every time she tries to log on, she gets the "iTunes could not connect to the Music Store. The network connection was reset. make sure your network connection is active." Which would make sense if I wasn't able to access iTunes via her network from next door using my Airport. So she calls Apple and they tell her they would be happy to help her purchase their online music if she would kindly give them a credit card number so they can charge $50.00 to it before they answer any questions for her. I suggested that she might want to re-register with iTunes until she told me that she had a $45.00 pre-paid account sitting there which iTunes is now telling her is worth $1.65. How in the world am I going to sell my friend on Apple products when this is the service she is getting?

    Instead of bashing OS's and having a "my OS is better than yours chest-butting party", it might be better to focus on the actual problem.
    Michael, we need a bit more information from you in order to help troubleshoot the problem:
    1) How is your friend connecting to the Internet? (DSL or Dial-up)
    2) Is your friend connected through a router and what kind?
    3) Is your friend running a software firewall (what kind) and Anti-virus software (what kind)?
    Nine times out of ten, the problem is going to be the software firewall and/or the Anti-virus software causing the iTunes disconnect. If you’re on Cable/DSL, and if you are connected through a router, and if your friend is using a software firewall and/or AV software, I would recommend temporarily disabling the software firewall and/or the AV software. If this works, be sure to re-enable your software firewall and your AV software when you're done.
    Once you know that the problem is one of these two pieces of software, then go to the software developer’s web site and look for support in getting iTunes to work correctly with their software.
    Let me know what you find out, and if you need more info...
    Z.

  • You guys are much smarter than I... Please help!

    I thought I could do it, but I messed up!
    At first itunes gave me a message "iTunes cannot read library because it was created by a newer version of iTunes"
    (I have the latest version of iTunes)
    I took some steps described to me in a link at Apple.com and now it is more messed up than ever.
    MAIN POINT IS HERE!!!
    NOW my iTunes library is completely empty. I can add albums or songs from my hard drive one at a time, but since I have thousands upon thousands of songs, dozens of video's and all kinds of playlists I can't see how it would take any less than a week of solid work to do it all manually.
    Someone help! I know you can!!! Please tell me how I can get my library back. ALL of the files are still on the computer. I just need them to be in iTunes!

    I am doing that right now... there is no way it was that easy!!!!
    Oh man.... thank you so much!!!!!
    I seriously can't believe it!!! You are a lifesaver!!!!!
    I mean, wow... it finally works!

  • Homework Help...I bet you guys are sick of this...

    OK....This problem has been on here before, and I know you are probably really sick of seeing it...sorry. Anyway, here it is... It's just an invoice program with an invoicetest to test the first's capabilities. I was doing pretty well (i thought) but have now hit a brick wall. The first part (invoice.java) goes as follows, and compiles just fine.
    //Invoice.java to represent an invoice for an item sold in a store
    public class Invoice
    private String partNumber;
    private String partDesc;
    private int partQuantity;
    private double partPrice;
    // constructor
    public Invoice( String number, String desc, int quantity, double price )
    partNumber = number;
    partDesc = desc;
    partQuantity = quantity;
    partPrice = price;
    if (partQuantity < 0 )
    partQuantity = 0;
    if (partPrice < 0 )
    partPrice = 0.0;
    // method to set the part number
    public void setPartNumber( String number )
    partNumber = number;
    // method to set the part description
    public void setPartDesc( String desc )
    partDesc = desc;
    //method to set the part quantity
    public void setPartQuantity( int quantity )
    partQuantity = quantity;
    // method to set the part price
    public void setPartPrice( double price )
    partPrice = price;
    // method to retrieve the part number
    public String getPartNumber()
    return partNumber;
    // method to retrieve the part description
    public String getPartDesc()
    return partDesc;
    // method to retrieve the part quantity
    public int getPartQuantity()
    return partQuantity;
    // method to retrieve the part price
    public double getPartPrice()
    return partPrice;
    // method to calculate the invoice amount
    private double amount;
    public double getInvoiceAmount()
    amount = partQuantity * partPrice;
    return amount;
    So, we move on to the second part (invoicetest.java) which goes as follows.
    //InvoiceTest.java to test Invoice.java
    import java.util.Scanner;
    public class InvoiceTest
    public static void main( String args [] )
    // create a Invoice object
    Invoice myInvoice = new Invoice();
    // create Scanner to obtain input
    Scanner input = new Scanner( System.in );
    String pNumber;
    String pDesc;
    int pQuantity;
    double pPrice;
    System.out.print( "Enter the part number: " );
    pNumber = input.nextLine();
    myInvoice.setPartNumber( pNumber );
    System.out.println();
    System.out.print( "Enter the part description: " );
    pDesc = input.nextLine();
    myInvoice.setPartDesc( pDesc );
    System.out.println();
    System.out.print( "Enter the part quantity: " );
    pQuantity = input.nextInt();
    myInvoice.setPartQuantity( pQuantity );
    System.out.println();
    System.out.print( "Enter the part price: " );
    pPrice = input.nextDouble();
    myInvoice.setPartPrice( pPrice );
    System.out.println();
    // display part information
    System.out.printf( "Part number: %s\n",
    myInvoice.getPartNumber() );
    System.out.printf( "Part description: %s\n",
    myInvoice.getPartDesc() );
    System.out.printf( "Part quantity: %d\n",
    myInvoice.getPartQuantity() );
    System.out.printf( "Part price: $%.2f\n",
    myInvoice.getPartPrice() );
    System.out.printf( "Invoice amount: $%.2f\n",
    myInvoice.getInvoiceAmount() );
    and i get this error message: (yes, ^ should be under "new"
    InvoiceTest.java:10: cannot find symbol
    symbol : constructor Invoice()
    location: class Invoice
    Invoice myInvoice = new Invoice();
    ^
    I know you all hate doing other people's homework, because it really doesn't help the person. But, I really have given this a try, and I'm running out of time. Any help would be greatly appreciated!

    Ok, one more question...this one is probably pretty simple. This is the employee.java program (i wrote the employeetest.java) program also, but it's useless unless I can get this figured out. It'll probably be really simple for all you studs out there, but I've scoured this thing and can't figure out where I'm missing a brace or where I have an extra one...someone help PLEASE.
    public class Employee
         // Constructor
         public Employee ( String fname, String lname, double monthlySalary )
              firstName = fname;     // initialize firstName
              lastName = lname;     // initialize lastName
              if ( monthlySalary != 0.0 )
                   monthlySalary = salary; // initialize monthlySalary
         public void setFirstName( String fname )
              firstName = fname;
         public void setLastName( String lname )
              lastName = lname;
         public void setMonthlySalary( double salary )
              monthlySalary = salary;
         public String getFirstName()
               return firstName;
         public String getLastName()
               return lastName;
         public double getMonthlySalary()
               return monthlySalary;
         }it says { expected in last line...oh, i know this is silly, but i just seem hopeless!                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       

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