WLAN Controller 4400 HA

I have a customer who has 1 x WLAN 4402 Controller. Everything is working perfectly until last week when we add another 4402 to act as HA.
After that, i can no longer ping the management IP of the 1st WLAN controller, nor getting into the web mgmt interface. However, everything on the 2nd new controller works perfectly.
Mgmt IP of 1st 4400: 10.120.16.2
Mgmt IP of 2nd 4400: 10.120.16.4
I have spent a lot of time on this but still couldn't figured out why.
More info on the attached files.
Cheers,
Hunt

Well, the only thing left to do is reset the wlc1 to factory default and configure wlc1 from scratch since your configuration seems okay. Don't try to do a restore, just in case the config is corrupted. I had to do this once and after a week, same thing happened. which was ap's wouldn't join the controller, but I was able to manage the device.

Similar Messages

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    There is a WLAN controller 4400 which controls the access points. There is a collapse of all access points from 00:00 to 00:12.
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    Logging
    1.  May 24 2010 00:01:08 CAPWAP 3 ECHO_ERR capwap_ac_sm.c:5116 Did not receive heartbeat reply; AP: 00:3a:98:5e:f7:80 *
    2.  May 24 2010 00:02:38 CAPWAP 3 ECHO_ERR capwap_ac_sm.c:5116 Did not receive heartbeat reply; AP: 00:26:ca:b7:ce:30 *
    3.  May 24 2010 00:02:49 DOT1X 3 ABORT_AUTH 1x_bauth_sm.c:447 Authentication aborted for client 00:15:70:f1:e4:b4 *
    4.  May 24 2010 00:03:07 APF 3 INVALID_RADIO_TYPE apf_api.c:27324 Invalid radio type 255 received. *
    5.  May 24 2010 00:06:50 APF 3 INVALID_RADIO_TYPE apf_api.c:27324 Invalid radio type 255 received. *
    6.  May 24 2010 00:06:50 APF 3 INVALID_RADIO_TYPE apf_api.c:27337 Invalid radio type 255 received. *
    7.  May 24 2010 00:06:50 APF 3 INVALID_RADIO_TYPE apf_api.c:27324 Invalid radio type 255 received. *
    8.  May 24 2010 00:06:50 APF 3 INVALID_RADIO_TYPE apf_api.c:27337 Invalid radio type 255 received. *
    9.  May 24 2010 00:07:03 APF 3 INVALID_RADIO_TYPE apf_api.c:27324 Invalid radio type 255 received. *
    10.  May 24 2010 00:07:03 APF 3 INVALID_RADIO_TYPE apf_api.c:27337 Invalid radio type 255 received. *
    11.  May 24 2010 00:07:10 APF 3 INVALID_RADIO_TYPE apf_api.c:27324 Invalid radio type 255 received. *
    12.  May 24 2010 00:07:10 APF 3 INVALID_RADIO_TYPE apf_api.c:27337 Invalid radio type 255 received.

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                  Restricted Rights Legend
    Use, duplication, or disclosure by the Government is
    subject to restrictions as set forth in subparagraph
    (c) of the Commercial Computer Software - Restricted
    Rights clause at FAR sec. 52.227-19 and subparagraph
    (c) (1) (ii) of the Rights in Technical Data and Computer
    Software clause at DFARS sec. 252.227-7013.
               cisco Systems, Inc.
               170 West Tasman Drive
               San Jose, California 95134-1706
    Cisco IOS Software, C1310 Software (C1310-RCVK9W8-M), Version 12.4(10b)JA3, RELEASE SOFTWARE (fc1)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2008 by Cisco Systems, Inc.
    Compiled Wed 19-Mar-08 19:09 by prod_rel_team
    Image text-base: 0x00003000, data-base: 0x003BE9E0
    Initializing flashfs...
    flashfs[1]: 4 files, 2 directories
    flashfs[1]: 0 orphaned files, 0 orphaned directories
    flashfs[1]: Total bytes: 7741440
    flashfs[1]: Bytes used: 2052608
    flashfs[1]: Bytes available: 5688832
    flashfs[1]: flashfs fsck took 2 seconds.
    flashfs[1]: Initialization complete....done Initializing flashfs.
    This product contains cryptographic features and is subject to United
    States and local country laws governing import, export, transfer and
    use. Delivery of Cisco cryptographic products does not imply
    third-party authority to import, export, distribute or use encryption.
    Importers, exporters, distributors and users are responsible for
    compliance with U.S. and local country laws. By using this product you
    agree to comply with applicable laws and regulations. If you are unable
    to comply with U.S. and local laws, return this product immediately.
    A summary of U.S. laws governing Cisco cryptographic products may be found at:
    http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
    If you require further assistance please contact us by sending email to
    [email protected].
    cisco AIR-LAP1310G-E-K9R   (PowerPCElvis) processor (revision A0) with 24566K/8192K bytes of memory.
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    PowerPCElvis CPU at 262Mhz, revision number 0x0950
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    Base ethernet MAC Address: 00:1D:45:13:DD:68
    Part Number                          : 73-8960-09
    PCA Assembly Number                  : 800-24963-06
    PCA Revision Number                  : A0
    PCB Serial Number                    : FOC113000V7
    Top Assembly Part Number             : 800-28479-05
    Top Assembly Serial Number           : FHK1133E002
    Top Revision Number                  : B0
    Product/Model Number                 : AIR-LAP1310G-E-K9R
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    *Mar  1 00:00:06.473: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0, changed state to up
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    Cisco IOS Software, C1310 Software (C1310-RCVK9W8-M), Version 12.4(10b)JA3, RELEASE SOFTWARE (fc1)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2008 by Cisco Systems, Inc.
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    AP001d.4513.dd68>
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    %LWAPP-3-CLIENTERRORLOG: DNS Name Lookup: could not resolve CISCO-LWAPP-CONTROLLER.CISCO-LWAPP-CONTROLLER.mydomain.com
    AP001d.4513.dd68>

    Your debug is very telling ..
    AP001d.4513.dd68>
    %LWAPP-3-CLIENTEVENTLOG: Forcing AP to obtain IP address using DHCP
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    %LWAPP-3-CLIENTERRORLOG: DNS Name Lookup: could not resolve CISCO-LWAPP-CONTROLLER.CISCO-LWAPP-CONTROLLER.mydomain.com
    AP001d.4513.dd68>
    What are you using to tell the AP where the contoller lives ? Since you are consoled into the ap you can use the -> capwap ap controller ip address
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    "Satisfaction does not come from knowing the solution, it comes from knowing why." - Rosalind Franklin
    ‎"I'm in a serious relationship with my Wi-Fi. You could say we have a connection."

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