WLAN Controller 4402 - Port HA Fails

We have a WLAN Controller 4402, with firmware version 4.0.206.0. The ports are connected to 2 separate switches. 'ap-manager' is on port 1, and 'ap-manager 2' is on port 2. The wireless network is running fine when both ports are connected. However, when I disconnect port 1, the client be disassociated, then re-associated, but unable to grab DHCP IP address. I have also assigned a static IP address on the client, but is unable to ping anywhere, not even the gateway. From what I understand, the ports should be able to backup each other in case of failure, but the HA does not seem to work. What could be wrong?

Let me make sure I understand something about this bug your referring to. In order to see if this might be affecting us I would want to change my controllers ap-manager interface gateway address from that of the hsrp address, to one of the actual ip addresses setup on the router right?
I think this might be the problem with my rollout. Seems like ever so often everyone looses their wireless connection. you can be working one minute perfect signal and everything, then without moving or anything boom your disconnected. Just recently converted every AP to WCS/WLC and then this started happening.
My concern is that I have two VLANs setup for my wireless with HSRP. One VLAN for all my AP's and ap-manager interface and such. One VLAN for wireless clients.
Both VLANs setup on the core 6509's with the standby IP as the default gateway.
Wondering if the problem is only related to the vlan for ap-manager interface? Are maybe I need to do the same for the wireless lan interface for the clients?

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    Loading "flash:/c1310-rcvk9w8-mx/c1310-rcvk9w8-mx"...############################################################################################################################################################################################
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    Software clause at DFARS sec. 252.227-7013.
               cisco Systems, Inc.
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    Compiled Wed 19-Mar-08 19:09 by prod_rel_team
    Image text-base: 0x00003000, data-base: 0x003BE9E0
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    flashfs[1]: Initialization complete....done Initializing flashfs.
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    cisco AIR-LAP1310G-E-K9R   (PowerPCElvis) processor (revision A0) with 24566K/8192K bytes of memory.
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    Part Number                          : 73-8960-09
    PCA Assembly Number                  : 800-24963-06
    PCA Revision Number                  : A0
    PCB Serial Number                    : FOC113000V7
    Top Assembly Part Number             : 800-28479-05
    Top Assembly Serial Number           : FHK1133E002
    Top Revision Number                  : B0
    Product/Model Number                 : AIR-LAP1310G-E-K9R
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    Cisco IOS Software, C1310 Software (C1310-RCVK9W8-M), Version 12.4(10b)JA3, RELEASE SOFTWARE (fc1)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2008 by Cisco Systems, Inc.
    Compiled Wed 19-Mar-08 19:09 by prod_rel_team
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    logging origin-id string AP:001d.4513.dd68
             ^
    % Invalid input detected at '^' marker.
    logging 255.255.255.255
            ^
    % Invalid input detected at '^' marker.
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            ^
    % Invalid input detected at '^' marker.
    *Mar  1 00:00:37.440: Logging LWAPP message to 255.255.255.255.
    AP001d.4513.dd68>
    %LWAPP-3-CLIENTEVENTLOG: Forcing AP to obtain IP address using DHCP
    %DHCP-6-ADDRESS_ASSIGN: Interface FastEthernet0 assigned DHCP address 10.10.10.46, mask 255.255.255.0, hostname AP001d.4513.dd68
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    %LWAPP-3-CLIENTEVENTLOG: Did not get log server settings from DHCP.
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    %LWAPP-3-CLIENTERRORLOG: DNS Name Lookup: could not resolve CISCO-LWAPP-CONTROLLER.CISCO-LWAPP-CONTROLLER.mydomain.com
    AP001d.4513.dd68>

    Your debug is very telling ..
    AP001d.4513.dd68>
    %LWAPP-3-CLIENTEVENTLOG: Forcing AP to obtain IP address using DHCP
    %DHCP-6-ADDRESS_ASSIGN: Interface FastEthernet0 assigned DHCP address 10.10.10.46, mask 255.255.255.0, hostname AP001d.4513.dd68
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    %LWAPP-3-CLIENTEVENTLOG: Performing DNS resolution for CISCO-LWAPP-CONTROLLER.CISCO-LWAPP-CONTROLLER.mydomain.com
    %LWAPP-3-CLIENTERRORLOG: DNS Name Lookup: could not resolve CISCO-LWAPP-CONTROLLER.CISCO-LWAPP-CONTROLLER.mydomain.com
    AP001d.4513.dd68>
    What are you using to tell the AP where the contoller lives ? Since you are consoled into the ap you can use the -> capwap ap controller ip address
    This will point the ap to your controller
    "Satisfaction does not come from knowing the solution, it comes from knowing why." - Rosalind Franklin
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  • Cisco LWAP & WLAN Controller Flexconnect Across HP Switches

    Hello All, I'm looking for a little guidance in making the needed routing and switching configuration changes on our Corporate Network to accomadate flex connect functionality for Cisco Lightweight Access Points (LWAPs).  The LWAPs that are currently configured on our network only work when our WLAN Controller is up and running and I need for them to be disconnectable so that we can move the WLAN Controller to our virtual co-lo.  It should be known that I inhereted this network from the previous admin and have been working hard to map everything out to the best of my ability.  Also, the WLAN controller is already operating in our production network so it limits my ability to do much testing. 
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