WLC 2504 in Cisco Prime Infrastructure 1.2

Trying to add Cisco 2504 Wireless Controller, Software Version 7.3.101.0, to Cisco Prime Infrastructure
1.2 (1.2.0.103), License Evaluation, with no success.
When using Discovery, Discovery Job show Credential Errors: "Error occured due to invalid SNMP credential"
When Add Device from Device Work Center I get:
Reachability is "Unknown", Device Type is empty, Collection Status is "Managed with Warnings", with message "SNMP Failure: No Response for SNMP Get request.", Collection Time is empty.
I've tried with both snmp v2 and v3.
I've tried to lower "Maximum VarBinds per Get PDU" to 10 or 20, cause I've read similar problem in NCS.

I solved the same problem 5min ago.!
select the device and press syc ..that helped me ...

Similar Messages

Cannot add WLC 5508 7.2.111.3 to Cisco Prime Infrastructure 2.0

Though the Cisco Prime Infrastructure Compatibility Matrix list out that 7.2.111.3 is supported for PI 2.0
I am not able to add the controller to the PI 2.0.
The Reachability Status always shown "Unknow" and SNMP Status always shown "No response for SNMP Get".
There is no firewall between the WLC and PI.
And ping test shows it is reachable.
If I try to add controller by non-management port (I know it is not work but I want to try the reachability), the Reachability Status shown "Reachable" but the SNMP Status always shown error.
And if I use some SNMP testing software to test the SNMP port. SNMP can be quoted.
I have try to lower down the "Maximum VarBinds per Get PDU" but no luck.
Any thing I can do to troubleshoot the problem?

Yes, I follow the procedure but it does not work.
Another update:
I add another WLC with version 7.0.98.0. It is fine.
And I setup another new PI 2.0 and new temporary WLC5508 with 7.2.111.3 to test. It work fine also......
So, I am wondering the existing 7.2 WLC have problem in responsing the SNMP Get. But I dont have any idea to test....
Do anyone have idea to test the snmp connection between PI and WLC?

Cisco Prime Infrastructure 1.3 - TFTP backup WLC not working

I don;t get the the background task "Controller Configuration Backup" working. I want to use default TFTP.
When i look in the logging i see 2 of three WLC's succesfully backuped there logging. Is their a log file where you can see what is happening?
With kind regards,
Martijn.

Hi Martijn:
If you go to the controller's GUI to Commands > Upload File and manually trigger the TFTP Configuration backup, does the process complete as expected? If not, whatever's causing that problem needs to be addressed first.
When someone wants to do a config backup from the command line, they give a series of commands
transfer download datatype config
transfer download mode tftp
transfer download serverip x.x.x.x
transfer download path ./
transfer download filename myBackup.cfg
transfer download start
The Controller Config Backup background task is just the SNMP version of "transfer download filename " and "transfer download start". If these other required settings aren't already there, the task isn't going to set them (the humans have to). If there's a problem with writing out the file on the server, or packet routing issues to get to the server, the task isn't going to see those things, it just knows that the answer to "transfer download start" wasn't "Okay!"
As for watching this processing in logs, go to Administration > Logging, and set the logging level to Trace for the modules SNMP and System, and click Save. Then kick off your backup attempt, allowing it to fail. When it does, return to Administration > Logging, and click the Download button to retrieve the logs.zip file. The activity should be in the ncs-x-x.log file.
If you don't have the new Update-1 patch for Prime Infrastructure 1.3.0.20 (filename PI_1.3.0.20_Update_1-12.tar.gz) installed, I'd suggest you get it. While it's not going to specifically address this issue, there are a lot of really good fixes in it.
Release Notes for Update 1 for Cisco Prime Infrastructure 1.3.0.20

Cisco Prime Infrastructure 1.3 to 2.1

I have a Cisco Prime Infrastructure version 1.3 virtual appliance and we have a new Prime Infrastructure version 2.1 virtual appliance set up. I would like to get the wireless information put into the new server. This includes the WLC and APs and then the campus maps and the location of each AP on the map Im not sure if the heat mapping is a feature of Prime or if I have to set that up too. But I would like the heat maps.
What would be the easiest way todo this?

Are you logged in with a cisco.com (CCO ) userid? I just checked it and it works fine for me.
You can navigate down to it via:
HOME
SUPPORT
PRODUCT SUPPORT
CLOUD AND SYSTEMS MANAGEMENT
CISCO PRIME INFRASTRUCTURE
INSTALL AND UPGRADE
INSTALL AND UPGRADE GUIDESCisco Prime Infrastructure 2.1 Quick Start Guide

Device Reachable but Unmanaged in Cisco Prime Infrastructure 1.3

Hi,
I am running the Eval version of cisco Prime Infrastructure 1.3
I tried running discovery for WLC and it worked fine where all the controllers were discovered.
But when i try to discover a Switch, the reachability tab says Reachable but in Collection Status tab it shows Unmanaged.
When i click on the Unmanaged tab it says " Pre-collection check failed because: "
I have configured the SNMP correctly.
Does anyone know why is this happening.
All the help is greatly appreciated.

Had the same issue and noticed that the licence count for 100 devices (Eval Limit) was consumed as soon as we added the WLC
On your page https:///webacs/welcomeAction.do#pageId=LicenseCenter_pageId look at how many are taken and if it is in violation.
We added our 500 pak upgraded, and it still didn't fix the issue when re-syncing. We had to remove the device and re-add.
This is now resolved for us.

Trouble With Cisco Prime Infrastructure 1.3

Hi,
I have installed the Evaluation Version Cisco Prime Infrastructure 1.3.
There are a few problems that i am facing;
I am trying to push a simple configuration to WLC using Prime Infrastructure. But it is failing as PI doesnot have RW SNMP access.
My question is that can I use PI to push configs without using SNMP. Like do it using ftp or something.
Also do the Wired Devices also need SNMP RW access on PI's part.
2. I tried running discovery for WLC and it worked fine where all the controllers were discovered. But when I try to discover a Switch, the reachability tab says Reachable but in Collection Status tab it shows Unmanaged. When I click on the Unmanaged tab it says " Pre-collection check failed because: ". I have configured the SNMP correctly.
3. I have the CAD files for all the maps in our environment but when I try to upload it to Prime it converts it into GIF, so the maps are uploaded as plain image with no knowledge of walls and obstacles.
So we would have to add the walls and obstacles by ourselves. Is there any way it can automatically pick up on the walls and obstacles and thus provide a better way for predicting RF profiles.
All your help is greatly appreciated.

TAC Case! Sounds like a bug to me...
Sent from Cisco Technical Support iPad App

Cisco Prime Infrastructure 1.2 is not working https & ncs

Hi, I have just deploy Cisco Prime Infrastructure 1.2 in a virtual appliance (Vmware Esxi 5.1). Console is ok & setup is also completed. but there is no NCS application. only app is shwoing: NCSPNP
Cannot access from https also.
Please suggest how to Starting Prime Infrastructure Serve

From what you describe, it sounds like you have installed the Plug and Play (PNP) ova image. You need to install the Prime Infrastructure image.
See the screenshot below for details (click to enlarge):

What are the features supported in Cisco Prime Infrastructure for WLAN for autonomous AP's?

What are the features supported in Cisco Prime Infrastructure for WLAN for autonomous AP’s?

• PI provides visibility for autonomous clients within the same list view as lightweight and wired clients (client list page).
• Rogue AP detection for autonomous AP's is not supported (it's supported in CUWN).
• Alarms/events for client authentication issues (e.g. authentication failure) are displayed in PI.
• Config management for autonomous AP's is via CLI template. Config comparison and archiving functionality in PI leverages these same features that were brought in from LMS, so need to defer to others in terms of whether this is a cross-platform feature in PI or is only supported on a subset of platforms. Config comparison/archive is supported in CUWN.PI supports both infrastructure (e.g. AP Tx Power and Channel, busiest AP, AP utilization, etc.) and client (e.g. client count, client sessions, etc.) reports, and there are extensive reports for CUWN

User Name and Password for Cisco Prime Infrastructure 2.1

Hi all:
I am stuck at the login page of Cisco Prime Infrastructure 2.1.
I have tried using the user name root and its password (when log in with root at Vsphere Client) and also the login user name "before" get into the appliance infrastructure, all cannot work.
Anybody knows what is the default username or password or any way to set the username and password for this Cisco Prime Infrastructure 2.1 website?
Thanks!
tangsuan

Hi Tangsuan,
Following is the documented procedure for password recovery..
In order to modify the GUI root user password, you will need to login to the NCS CLI
as an admin user, and enter the command
"ncs password root password <new password>" (without the quotes)
This should set the web interface root user password :
http://www.cisco.com/en/US/docs/wireless/ncs/1.1/configuration/guide/manag.html#wp1268889
If you have lost your CLI password , try the default logging that is ,
CLI user is admin and not root, so please try logging in as admin with
the password that was set during setup. If that does not work , you need
the install disk that came with the appliance to recover that password.
Follow these steps:
Recovering a Lost Admin Password
If you lose or forget the admin password for NCS appliance, follow these steps.
Step 1 Reboot the NCS appliance with the ISO DVD inserted. The Cisco Prime Network Control
System Welcome screen appears:
ISOLINUX 3.11 2005-09-02 Copyright (C) 1994-2005 H. Peter Anvin
             Welcome to Cisco Prime Network Control System
To boot from hard disk, press <Enter>.
Available boot options:
   [1] Network Control System Installation (Keyboard/Monitor)
   [2] Network Control System Installation (Serial Console)
   [3] Recover administrator password. (Keyboard/Monitor)
   [4] Recover administrator password. (Serial Console)
<Enter> Boot existing OS from Hard Disk.
Enter boot option and press <return>.
boot:
Step 2 Select the desired recovery option, 3 or 4, depending on how you
are connected to the appliance and then follow the prompts.
Thanks-
Afroz
***Ratings Encourages Contributors ****

When is Cisco Prime Infrastructure 2.0 released, and what does 2.0 offer?

We are running Prime Infrastructure 1.3 primarily for wireless management at this point. We have enough licenses to add all our switches, routers, and firewalls, but we're hesitant to do so until 2.0 comes out. While there are some features for backing up and configuring switches and routers, 1.3 still seems pretty limited in regards to non-wireless features. For example, nearly every report in 1.3 is for wireless controllers or AP's, there are no reports I've found relevent for switches and routers. I've read a lot of blogs, cisco posts, and white papers talking about how Cisco Prime Infrastrucure 2.0 will finally consolidate Prime into a truly all-in-one network management suite that can manage the entire Cisco environment. Does anyone know when it's officially being released? Does anyone have an tech sheets on what's new in 2.0, or what its capabilities are? I want to better understand what 2.0 has to offer, when it's coming out, how to upgrade, so I can start planning for the upgrade and eventually importing all our network devices to Cisco Prime for centralized management. Any useful information or links would be appreciated.
Thanks,
Christian

PI 2.0 is in Beta mode for testing in closed group already. However it may still take some time to get released on CCO for FCS.
I think it is expected to be released between aug-sep. BU has also started working on CPI 2.1, which you can see test uploads on CCO.
For what does it have for customers?
> As Cisco have a vision of one network Management software for both wired and wireless infrastructure, which started getting real partially with Cisco PI.
As WCS got evolved to NCS and eventually to Cisco Prime Infrastructure, but it doesnt yet have full Management capability for wired infra., which is there with LMS.
With CPI 2.x Cisco plans to blend entire LMS and WCS features together.
-Thanks

Can't import images in cisco prime infrastructure 1.2

- Any job , trying to import images, in my cisco prime infrastructure fails with :
Jan 14 13:14:53 cisco-prime 01/14/13 13:15:18.040 ERROR [service] [pool-4-thread-19] IFM_SWIM_EXCEPTION: [com.cisco.ifm.swim.service.exception.IfmSwimParserException: Cannot populate software image info object from the image.]
How I can I solve this one ?
Tx,
M.

I seem to have the same problem, strangely enough importing a universal image for 2960s worked fine, but I get thos error when trying to import a 3750x image

Cisco prime infrastructure not detect IP address of clients

hi all,
I have Cisco Prime infrastructure 1.2 and when move to monitor >> clients tab it lists me all the clients in my network but their IP address list estates "not detected" ?
please any advice?
I appreciate your kindly support.

Just an update that while this appears to have worked fairly well (as far as Cisco Management Planes go), there was one small 'gotcha' I've noticed so far:
After the services came back up, the entries for our RADIUS servers did not function. No, not because I didn't update the clients address record on the RADIUS server itself, but because the RADIUS server record(s) within CPI have a field called 'Local Interface IP' that still reflects the previous IP assigned to CPI. A quick edit/save with the new interface fixes up the issue however.
Cheers!

Cisco Prime Infrastructure 2.0 and Cisco ASA

Hello,
We've recently installed trial version of Cisco Prime Infrastructure 2.0 Express. We hoped that it already supports Cisco ASA 55xx series (especially 5505, we have pretty amount of them). But we had some problems with PI and asa durind the exploitation process.
First, I've added ASA to PI, and Inventory Collection Status is Completed, but I can't see CPU and RAM utilization graphs. Inventory.logs are non-informative.
Also, config backup is success, but when I try to watch the backuped configuration at Configuration Archive PI says "Failed to fetch raw configuration". And so on.
ASA version is 5505, image is 9.1(2).
So, I have a question: is it possible to manage ASAs with PI 2.0?
UPD: I've just tried to upgrade asa to 9.1(4), and behavior of the equipment is quite the same. Seems we shall wait for 9.2 to be released.

Have you downloaded and applied the latest Device Pack updates?
PI enhanced ASA support after the initial 2.0 release and the Device Packs incorporate that change.
The README file for Device Packs explains how to install them. (A bug currently does not allow the direct download in PI so you need to follow the method for installation from local storage after you manually download. Here is a link to the download location.

Cisco Prime Infrastructure 1.2 on Windows Server/Hyper-V

Hi Everyone,
In Entriprise environment while designing a BYOD solution we need to integrate ISE3315 with CPI 1.2. I know that Cisco ISE software either runs on 3315 platform or other option is virtual appliance (which is VMware based). Now problem is that we have Hyper-V environment as standard so I need to go with ISE-3315. Here my concern is to I install CPI 1.2 on Hyper-V, or on a Windows Server (2008 or 2012) based machine. Is that doable?
Any help, suggessions would be warmly welcomed.
Thanks,
Azhar...

Cisco Prime LMS will slowly be phased out in favor of Cisco Prime Infrastructure and hence there are no new mainline releases are planned to provide support to new Hardware or virtualization support.
However, Prime LMS do support Hyper V Virtualization (As an installable in Windows 2008). Please note that Virtualization technologies like, VMWare and Hyper V virtualization systems are not supported in LMS 5000, and LMS 10000 Devices license, in Windows. VMWare Systems are supported in LMS 5000, and LMS 10000 Devices license in Soft Appliance. Virtualization technologies like, VMWare and Hyper V virtualization systems are not supported in LMS 5000, and LMS 10000 Devices license, in Windows. VMWare Systems are supported in LMS 5000, and LMS 10000 Devices license in Soft Appliance.
For more details on HW and SW requirements for Cisco Prime LMS, please check document here.
-Thanks
Vinod

Cisco Prime Infrastructure 2.0 - no traps/info are pushed from devices

Good evening,
I have setup Cisco Prime Infrastructure 2.0 and, though I have added manually my 4 network cores as devices without any problem, I can't get a single trap or a single SNMP information to be pushed into my Cisco Prime Infra.
Here is my SNMP config on my core :
snmp-server user *edited* *edited* v3
snmp-server group *edited* v3 noauth notify *tv.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF.FFFFFFFF0F
snmp-server community *edited* RO
snmp-server enable traps snmp authentication linkdown linkup coldstart warmstart
snmp-server enable traps flowmon
snmp-server enable traps transceiver all
snmp-server enable traps call-home message-send-fail server-fail
snmp-server enable traps tty
snmp-server enable traps rf
snmp-server enable traps memory
snmp-server enable traps cpu_threshold
snmp-server enable traps eigrp
snmp-server enable traps ospf state-change
snmp-server enable traps ospf errors
snmp-server enable traps ospf retransmit
snmp-server enable traps ospf lsa
snmp-server enable traps ospf cisco-specific state-change nssa-trans-change
snmp-server enable traps ospf cisco-specific state-change shamlink interface
snmp-server enable traps ospf cisco-specific state-change shamlink neighbor
snmp-server enable traps ospf cisco-specific errors
snmp-server enable traps ospf cisco-specific retransmit
snmp-server enable traps ospf cisco-specific lsa
snmp-server enable traps flex-links status
snmp-server enable traps fru-ctrl
snmp-server enable traps entity
snmp-server enable traps ethernet cfm cc mep-up mep-down cross-connect loop config
snmp-server enable traps ethernet cfm crosscheck mep-missing mep-unknown service-up
snmp-server enable traps ether-oam
snmp-server enable traps aaa_server
snmp-server enable traps flash insertion removal
snmp-server enable traps l2tc threshold sys-threshold
snmp-server enable traps power-ethernet police
snmp-server enable traps rep
snmp-server enable traps vswitch dual-active vsl
snmp-server enable traps udld link-fail-rpt status-change
snmp-server enable traps vtp
snmp-server enable traps vlancreate
snmp-server enable traps vlandelete
snmp-server enable traps auth-framework sec-violation
snmp-server enable traps dot1x auth-fail-vlan guest-vlan no-auth-fail-vlan no-guest-vlan
snmp-server enable traps envmon fan shutdown supply temperature status
snmp-server enable traps entity-diag boot-up-fail hm-test-recover hm-thresh-reached scheduled-test-fail
snmp-server enable traps port-security
snmp-server enable traps ethernet evc status create delete
snmp-server enable traps energywise
snmp-server enable traps ipsla
snmp-server enable traps vstack
snmp-server enable traps bfd
snmp-server enable traps bgp
snmp-server enable traps bulkstat collection transfer
snmp-server enable traps cef resource-failure peer-state-change peer-fib-state-change inconsistency
snmp-server enable traps config-copy
snmp-server enable traps config
snmp-server enable traps config-ctid
snmp-server enable traps event-manager
snmp-server enable traps hsrp
snmp-server enable traps ipmulticast
snmp-server enable traps isis
snmp-server enable traps msdp
snmp-server enable traps pim neighbor-change rp-mapping-change invalid-pim-message
snmp-server enable traps bridge newroot topologychange
snmp-server enable traps stpx inconsistency root-inconsistency loop-inconsistency
snmp-server enable traps syslog
snmp-server enable traps isakmp policy add
snmp-server enable traps isakmp policy delete
snmp-server enable traps isakmp tunnel start
snmp-server enable traps isakmp tunnel stop
snmp-server enable traps ipsec cryptomap add
snmp-server enable traps ipsec cryptomap delete
snmp-server enable traps ipsec cryptomap attach
snmp-server enable traps ipsec cryptomap detach
snmp-server enable traps ipsec tunnel start
snmp-server enable traps ipsec tunnel stop
snmp-server enable traps ipsec too-many-sas
snmp-server enable traps errdisable
snmp-server enable traps ethernet cfm alarm
snmp-server enable traps vlan-membership
snmp-server enable traps mac-notification change move threshold
snmp-server enable traps vrfmib vrf-up vrf-down vnet-trunk-up vnet-trunk-down
snmp-server host *ip-address-edited* version 3 noauth *edited*
Basically all traps are enabled but absolutely nothing is showing up in my Prime Infra except that my 4 devices are "Reachable".
Here is a show snmp on the same device :
sh snmp
Chassis: *S/N Edited*
38554534 SNMP packets input
    0 Bad SNMP version errors
    14 Unknown community name
    0 Illegal operation for community name supplied
    0 Encoding errors
    38453185 Number of requested variables
    0 Number of altered variables
    17790703 Get-request PDUs
    20583581 Get-next PDUs
    0 Set-request PDUs
    0 Input queue packet drops (Maximum queue size 1000)
38490708 SNMP packets output
    0 Too big errors (Maximum packet size 1500)
    0 No such name errors
    0 Bad values errors
    0 General errors
    38371069 Response PDUs
    13 Trap PDUs
SNMP global trap: enabled
SNMP agent enabled
SNMP logging: enabled
    Logging to *edited*, 0/10, 13 sent, 0 dropped.
Can anyone point out what is wrong or missing in my configuration? I can't seem to single it out myself.
Thanks
Jeremy

Hi Jeremy,
SNMP traps are shown in the events and alerts section of PI.
SNMP config looks fine. Can you run the SNMP debug (debug snmp packets ) .check the logs and see if the device is actually sending the TRAPS to the PI server.
Thanks-
Afroz
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WLC 2504 in Cisco Prime Infrastructure 1.2

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