WLC 4400 : some of the clients are stuck in 802.1x REQD ( Auth - no but status is Associated ) in PEM process

Hi ,
I have wlc 4400 with 1010 AP's wireless set-up.
Everything is working fine but unfortunately , I am coming across with one issue that, clients are not getting authenticated.
If I see the status of respective client in WLC :
status : Associated
Auth : No
Policy manager : 802.1X REQD
I read about PEM ( Policy enforcement Module ) , as it is going through same procedure but policy manager should in " RUN " condition , Unfortunately it is not.
how do i resolve this issue ?

Hi Vinod,
The 802.1X_REQD state would suggest that the client cannot complete L2 authentication.
If possible, it would be helpful to collect the following debugs from the WLC while trying to connect the client:
debug client
debug aaa event enable
Also, please attach the full text output of the command "show run-config" and let us know the WLAN through which the client should be connecting.
Regards,
Fede
If this helps you and/or answers your question please mark the question as "answered" and/or rate it, so other users can easily find it.

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WLC 4400 : some of the clients are stuck in 802.1x REQD ( Auth - no but status is Associated ) in PEM process

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