WLC 5508 Cant get access via the Mgmt Interface

Hello everybody,
i have a wlc 5508 (version 7.0.98.0) , if i'm pinging the service port interface or try to get access via this interface, everythings is fine, but if cant get access via the management interface. (but its pingable)
the crazy thing is, that the LAP joined successful ti the wlc, but the Upgradetool (converting an AP to an LAP) doesnt work, because the tool cant reach the mgmt interface of the wlc.
there are no ACLs, which are blocking the traffic between wlc and my computer
Does anyone has an idea, what i've configured wrong???
regrads,
Rocco

Interface Name                   Port Vlan Id IP Address      Type    Ap Mgr Guest
wlan1                                   1    16       172.16.2.10      Dynamic No     No
management                         1    2        172.16.1.10      Static     Yes    No
wlan2                                   1    220      172.16.3.10   Dynamic No     No
service-port                        N/A N/A      10.75.100.99      Static     No     No
virtual                                N/A N/A      1.1.1.1               Static     No     No
and my Pc is in the 172.16.4 subnet
i have no access to the switch port, where the controller is connected to, but i know that this port permits access to the vlans which are used

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WLC 5508 Cant get access via the Mgmt Interface

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