WLC 5508 Firmware Upgradation

Hi All,
WLC 5508 - current firmware 7.0.116.0 is running on it. we need add couple of 2700 series AP. From the release notes i got know 2700 series supported on the 7.6.120.x and later.
http://www.cisco.com/c/en/us/td/docs/wireless/access_point/2700/quick/guide/ap2700getstart.html
- whereas 7.6.120.x is the latest one in the train. can we have this firmware on the controller as its latest??
- from the release notes - we can have a direct upgrade to 7.6.120.0., upgrading from 7.0.x.x to 7.6.120.x missing so many version in between. any potential problems i may get ??
- FUS (Field upgrade software is necessary) which version and how it can be installed ??
Regards,
Channa

Hi Channa,
Go for the 7.6.130.0 (7.6MR3) when it is available to public. To be released within next couple of weeks.If you need to do this before 7.6MR3 comes then you can get pre-release of that code via TAC. Refer below for that.
https://supportforums.cisco.com/document/12245186/76mr3-beta-availability
Yes, you have to upgrade your FUS, It is recommended to go for v 1.9.0.0. Below will give you the upgrade procedure. Better to do it via CLI & allocate 30-45min downtime for this upgrade
http://www.cisco.com/c/en/us/td/docs/wireless/controller/release/notes/fus_rn_OL-31390-01.html
Feature wise there are lots of feature available in 7.6.x compare to 7.0.x. But I do not expect any problem going from 7.0.x to 7.6.x as long as you upgrade your FUS first.
Also read these compatibility matrix to see all your AP models are supporting by this 7.6.x code & any other PI or MSE compatibility if you have those.
http://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html
HTH
Rasika
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WLC 5508 Software Upgrade

Hi There,
I have upgraded the software version of a WLC 5508 that was running version 6.0.182.0 to 7.0.235.0 version. Looking at the show sysinfo on the controller (as shown below), I notice the Field Recovery Image Version has the previous version. As far I understand that image version will kick in if the 'ESC' character is hit during the boot up process.
(Cisco Controller) >show sysinfo
Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.0.235.0
Bootloader Version............................... 1.0.1
Field Recovery Image Version..................... 6.0.182.0
Firmware Version................................. FPGA 1.3, Env 1.6, USB console 1.27
Build Type....................................... DATA + WPS
Can someone please explain if the FRIV should be upgraded, if yes what is the best way? or otherwise if it should be ok to leave as is?
Best Regards,
egua5261

Thanks for the info. I've upgraded it.
(Cisco Controller) >show sysinfo
Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.0.235.0
Bootloader Version............................... 1.0.16
Field Recovery Image Version..................... 7.0.112.21
Firmware Version................................. FPGA 1.7, Env 1.8, USB console

Wlc 5508 ios upgrade in ha mode

I am having 2 wlc 5508 in HA mode, and want to upgrade ios from 7.5 to 7.6
Current IOS file status in primary and secondary.
Primary WLC IOS : AIR-CT5500-K9-7-5-102-0.aes
Standby WLC IOS : AIR-CT5500-LDPE-K9-7-5-102-0.aes
HA WLC ios upgrade procedure is when we upgrade ios in primary wlc it will push to standby wlc and if earlier ios version match it will accept it.
ISSUE : If you check in wlc status detail I have given upper both has same ios version but IOS file are different and currently in HA mode and working.
Now I am trying to upgrade IOS it is not allow me to upgrade it.
Giving below error :
TFTP receive complete... extracting components.
Checking Version Built.
Image version check passed.
Informing the standby to start the transfer download process
Waiting for the Transfer & Validation result from Standby.
Standby - Standby receive complete... extracting components.
Standby - Checking Version Built.
Standby - Image version check passed.
Standby - Transfer failure : Upgrade from non LDPE to LDPE software is not allowed.
Please download AIR-CT5500-K9-x-x-x-x.aes image instead.
Transfer & Validation on Standby failed.
Transfer download failed both on Active & Standby, Please retry download
(Cisco Controller) >
Please suggest how I can upgrade IOS in HA mode.

Primary WLC IOS : AIR-CT5500-K9-7-5-102-0.aes
Standby WLC IOS : AIR-CT5500-LDPE-K9-7-5-102-0.aes
This won't work and you'll see from the error message. Your standby WLC has a particular firmware loaded with LDPE enabled. So first, you need to answer if you need LDPE or not.
Both firmwares has to match, including LDPE. If you need LDPE, the your primary has to be loaded with LDPE before you can proceed. If you don't need LDPE, then you need to downgrade the secondary to non-LDPE version before you can proceed.

Wlc 5508 fus upgrade to v1.9

Hi folks,
I have a pair of wlc 5508, configured as a HA pair. I want to upgrade the FUS to ver 1.9.
Is it necessary to break the HA pair, and upgrade each wlc individually?

Ref : http://www.cisco.com/c/en/us/td/docs/wireless/controller/technotes/7-5/High_Availability_DG.html
>...
The FUS image can be upgraded while the controllers have HA enabled. The secondary controller will get upgraded just like it does when upgrading the regular code. However, when you initiate the reboot on the primary controller both controllers will be unreachable until the FUS upgrade completes on both the active and the standby in the HA pair. This process will take around 30 to 40 minutes to complete just like in a non-HA FUS upgrade.
M.

WLC 2504 firmware upgrade

Upgraded my Cisco 2504 from 7.0.220.0 to 7.4.111.0
and upgraded my field upgrade bootloader to 1.0.18.
Now I cannot configure my WLC from the web via IP. Had it configured properly with VLAN, switch and my ASA 5520.
Does this have to do with the ACL's on the WLC.
I've been looking for documentation can't find much in terms of best practices for traffic.
My CPU ACL on wired and wireless are disabled with no ACL for the CPU.
Any suggestions or help would be greatly appreciated.
Thank you
Carlos

Hello Scott,
I figured it out. I had to do from CLI a reset system command. Once I did that everything came back up. I did not know that field upgrade and firmware upgrade took so long. The instructions say to just to a save and reboot. I found out that you need to do a reset system command again from the CLI.
Appreciate the assistance.

WLC 5508 / firmware 7.2.110.0 is restarting automatically ( COLD START )

Hi Experts ,
I am having weird issue with 5508 controller which is having firmware 7.2.110.0 . This controller is restarting automatically
Since this issue was occuring since long time with earlier version , I have upgraded to 7.2.110.0 , however still no luck ....
I do not have any logs related to controller crash info.

Hey Scott,
I'm about to upgrade a 5508 controller from 7.0.220.0 to 7.4.110.0 , and was just prepping myself on upgrading the FUS as it will be the first time. Latest for 5508 is 1.7 and I noticed for 2504 its 1.8.
I was just curious where you saw that its mandatory to upgrade the FUS ? I can't seem to locate any actual documentation specifying anything about upgrading the FUS when going from one version to another etc. I know one of my clients has a 5508 on 7.4 with the old FUS (see below).
Bootloader Version............................... 1.0.1Field Recovery Image Version..................... 6.0.182.0
Firmware Version................................. FPGA 1.3, Env 1.6, USB console 1.27
Build Type....................................... DATA + WPS
Looking forward to your reply
Thanks !

WLC 5508 Fus upgrade

Hi,
I have few 5508 controlers with 7.0.116.0 version and i decided to upgrade to 7.4. I did an upgrade of software and FUS (
AIR-CT5500-K9-1-7-0-0-FUS.aes) on three of them without any problems. But on the last one i cannot upgrade fus image.. I dowload code from tftp server, wlc checks image and ask for reload for changes to take effects. After reboot it still has old fus installed :/ I have no access to console to see if there are any errors during the reboot. Is there any way of troubleshooting?
Thanks

Hi Ad,
same exact image is being used for all WLCs upgrade? or this is a different one (downloaded separately)?
Rating useful replies is more useful than saying "Thank you"

WLC 5508 firmware

Is there anywhere that shows the main differences / feature sets between the 7.2, 7.3 and 7.4 firmware? Are there any general recommendations?
TIA

Second Scott.
http://www.cisco.com/en/US/products/ps10315/prod_release_notes_list.html
If you look at each release note, there is a section called "What's New in this release" that can provide a good brief overview of any additional features/changes with the specific release.

Incompatibility issue - WLC 5508 and ACS 5.4

Hi,
This is my scenario:
Cisco WLC 5508 firmware 7.4.110.20 and ACS 5.4, two WLAN eap/tls, many client can't connect to WLAN and on ACS i receive the following error:
Authentication failed : 11051 RADIUS packet contains invalid state attribute
workaround:
1 -Check the network device or AAA Client for hardware problems.
2-known RADIUS compatibility issues.
3-Check the network that connects the device to ACS for hardware problems
there are some incompatibility issue between WLC and ACS ? the compatibility matrix document for wireless imposes the 7.5 firmware for WLC.
What do you think is possibile ?

Are there any other errors shown in the details of the failed authentication?
We may need to look at service logs in debug mode, opening a TAC case would be the best way to go about this.
Javier Henderson
Cisco Systems

Upgrading a wlc 5508 from 7.0.116 to 7.4

Hi
I have a wlc 5508 running version 7.0.116.0 that I need to uppgrade to use the CAP2602I AP. I understand that I need to upgrade it to version 7.0.240 before 7.4.100 to avoid loosing HREAP VLAN mappings, and I have also read that i need to install the FUS image (http://www.cisco.com/en/US/docs/wireless/controller/release/notes/fus_rn_1_7_0_0.html). In what order should this be done? Shlod the FUS image be installed before new firmware ore after firmware or after 7.0.240 but before 7.4?
/Björn

It can be done before or after. I have always done the FUS upgrade after the image upgrade
Sent from Cisco Technical Support iPhone App

WLC Firmware upgrade

I am working on a firmware upgrade on WLC 5508 and WLC 2100 from 7.2.111.3 to 7.4.121. I have 10 forign controllers and 2 anchor controllers. My question are:
(1) Should I upgrade the forign controllers first or anchor controllers first?
(2) Should I or do I need to upgrade Cisco NCS, 1.1.1.24, after the WLC firmware upgrade?
(3) SHould I or do I need to upgrade CIsco MSE to latest version?
Thanks,

(1) Should I upgrade the foreign controllers first or anchor controllers first?
Does not matter the order.
Make sure you upgrade the FUS to 1.9.0.0 version as well
http://www.cisco.com/en/US/docs/wireless/controller/release/notes/fus_rn_OL-31390-01.html
(2) Should I or do I need to upgrade Cisco NCS, 1.1.1.24, after the WLC firmware upgrade?
Refer the below link (table 4) compatibility matrix, you should have NCS/Prime 1.3.x
http://www.cisco.com/en/US/docs/wireless/controller/5500/tech_notes/Wireless_Software_Compatibility_Matrix.html#wp142297
(3) Should I or do I need to upgrade CIsco MSE to latest version?
Refer the table 7 of the above link, you should have MSE 7.4.121.0 as well for compatibility
http://www.cisco.com/en/US/docs/wireless/controller/5500/tech_notes/Wireless_Software_Compatibility_Matrix.html#wp142297
HTH
Rasika
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WLC 5508 FUS+Software upgrade

Hello,
I have 2 controllers 5508 (7.0.98.0) and i want to upgrade to version 7.4.110.0.
What is the recommended sequence for software upgrade and FUS ugrade to 1.7.0.0?
First to upgrade the FUS,reload the controller and then the upgrade the software or the opposite?
Is possible to download both files and reboot the controllers later?
Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.0.98.0
Bootloader Version............................... 1.0.1
Field Recovery Image Version..................... N/A
Firmware Version................................. FPGA 1.3, Env 1.6, USB console 1.27
Build Type....................................... DATA + WPS
System Name...................................... WLC-5508-A
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1069
Thanks.

"Field Upgrade Software (FUS) is a special AES package that contains several system related component upgrades. These include the bootloader, field recovery image, and FPGA/MCU firmware. Installing the FUS image requires special attention because it installs some critical firmware. The FUS image is independent of the runtime image"
Yes, this is highly recomended to do this upgrade. Otherwise you may have wired issues of APs are not working as expected.
Here is a document explain this process
https://supportforums.cisco.com/docs/DOC-23757
Here are some reference post FUS upgrades helped
https://supportforums.cisco.com/thread/2250073
https://learningnetwork.cisco.com/thread/63054
HTH
Rasika
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2 Cisco WLC 5508 controllers and software upgrade 7.6.130 + FUS 1.9

Hi
I have two WLC 5508 controllers that need 7.6.130 and FUS 1.9 installed. (Current version 7.3 and FUS 1.7)
Configuration: One controller is at Site A and the other controller is at Site B (two different states..)
They're configured so that if Site A goes down, Site A AP's will failover to Site B and vice versa ..
- What would be the recommended approach for upgrading the software to 7.6.130.0 (from 7.3) and also upgrading FUS 1.9 (from 1.7)?
My plan was to download 7.6.130.0 to both controllers and pre-download the software to all AP's (about 100 total between both sites) and then reboot the controllers at night at the same time? Or one before the other?
Step 2. Install FUS 1.9 to each controller.
I'm concerned over what might happen during the upgrade and AP failover etc..
Thanks

This is what I would do:
Upload v7.6.130.0 to all WLCs and then use the pre image download to push the image to all access points.
Dont reboot the wlc
Image swap in the access points so that v7.6.130.0 is primary
Move all access point to one of the WLCs (A)
Enable ap AAA authentication on the WLC that has no access points and the one you will work on first. This prevents access points from joining
Reboot the WLC (A)
Upload the FUS 1.9.0.0
Reboot WLC (A) this takes up to 45 minutes
When the WLC (A) comes back online, uncheck ap AAA authentication
Move access points from WLC (B) to WLC (A)
Enable ap AAA authentication on WLC (B)
Perform all the other task you did earlier on WLC (A)
That's it.
-Scott

Upgrade WLC 5508 Ver. 7.0.98.0 to Ver 7.6.110.0

i will upgrade WLC 5508 Ver 7.0.98.0 with License 50 AP. to Ver 7.6.110.0 will it ask to install license ?

No, It will not ask for again.
Just upgrade the software.
Regards
Dont forget to rate helpful posts

Upgrade WLC 5508 to 7.4.121.0 problem

After I upgraded WLC 5508 from 7.2.111.3 to 7.4.121.0, all 3602i APs don't associate with the controller. All APs were working/associating with controller on 7.2.111.3 at same setting. IP address of APs are setup as DHCP.
The error message is "AP couldn't get IP address".
Any one has this type of problem when you upgrade WLC 5508 from 7.2.111.3 to 7.4.121.0.
Thanks,

Hi,
This doesn't look like software issue.
You have to check why the APs are not able to get ip address. Try connecting a PC to a swtich port where one of these APs are connected and see if you are able to get IP on PC.
Also check if the DHCP server is reachable and if there are IP address in the pool assigned for APs.
HTH,
Thanks & Regards,
Ishant
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WLC 5508 Firmware Upgradation

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