WLC 5508 incorrect image

Team, We have a customer complaining about an incorrect IOS image in WLC 5508. Customer has got an LPE image even though the WLC is going to be used in US. What is the best way to resolve this as time is of essence in this project.  Please advise.
Thanks
Bijesh

The image must be synchronized with the location of the LC. You need to download non-LPE image and upload to the WLC.

Similar Messages

  • WLC 5508 - upgrade image + H-REAP

    All, good day.
    I have a bug reported (CSCsy23704) for the H-REAP functionality. This sunday I will perform an image upgrade to try to solve this issue.
    What would it be the best image to go for?.
    After the upgrade, what will happen with the APs?, should I reconfigure them or they will enter in contact with the WLC automatically?.
    Current image is 6.0.199.0
    The WLC is a 5508
    Thanks in advance!!

    After you load the code on the WLC you can use the pre download feature. Tis will allow you to push the new image to the ap before you reboot.
    Steve
    Sent from Cisco Technical Support iPad App

  • Cisco WLC 5508 without image

    Dear team
    At the moment I have a problem with a WLC. This WLC is not booting by the fact it does not have an image. In the past option 5 in the following menu was selected.
    Now I received I message when I select option 6. Telling me that if I upgrade from an .aes image I will left the unit inoperable.
    ============================================================
    Boot Loader Menu
    ============================================================
    1. Run primary image (Image not found)
    2. Run backup image (Image not found) - Active
    3. Change active boot image
    4. Clear configuration
    5. Format FLASH Drive
    6. Manually update images
    Enter selection:
    Thank you in advance

    I've seen this before.
    You need to RMA the appliance.
    PS:  As a Cisco staff, you can get this appliance RMA-ed INTERNALLY.

  • AIR-CAP1602I-E-K9 Not Talking to WLC 5508

    hi all,
    can't seem to get my APs to talk to WLC 5508.
    can someone advise which WLC firmware to use and where can i get/download (link pls).
    currently WLC is running 6.0.199.4.
    Mar  1 00:00:47.839: %CDP_PD-4-POWER_OK: All radios disabled - NEGOTIATED inlin
    e power source
    *Mar  1 00:00:53.931: %CAPWAP-3-ERRORLOG: Not sending discovery request AP does
    not have an Ip !!
    *Mar  1 00:00:55.963: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP addre
    ss 172.28.159.15, mask 255.255.255.192, hostname APfc99.47a3.4d22
    Translating "CISCO-CAPWAP-CONTROLLER"...domain server (255.255.255.255)
    *Mar  1 00:01:06.899: %CAPWAP-3-ERRORLOG: Did not get log server settings from D
    HCP.
    *Mar  1 00:01:15.899: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROL
    LER
    *Mar  1 00:01:15.899: %CAPWAP-3-ERRORLOG: Discovery response from MWAR 'Cisco_f8
    :72:64'running version 6.0.199.4 is rejected.    <<<<
    APfc99.47a3.4d22>sh ve
    Cisco IOS Software, C1600 Software (AP1G2-RCVK9W8-M), Version 15.2(2)JB, RELEASE
    SOFTWARE (fc1)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2012 by Cisco Systems, Inc.
    Compiled Tue 11-Dec-12 04:52 by prod_rel_team
    ROM: Bootstrap program is C1600 boot loader
    BOOTLDR: C1600 Boot Loader (AP1G2-BOOT-M) LoaderVersion 15.2(2)JAX, RELEASE SOFT
    WARE (fc1)
    APfc99.47a3.4d22 uptime is 11 minutes
    System returned to ROM by power-on
    System image file is "flash:/ap1g2-rcvk9w8-mx/ap1g2-rcvk9w8-mx"
    Last reload reason:
    This product contains cryptographic features and is subject to United
    States and local country laws governing import, export, transfer and
    use. Delivery of Cisco cryptographic products does not imply
    third-party authority to import, export, distribute or use encryption.
    Importers, exporters, distributors and users are responsible for
    compliance with U.S. and local country laws. By using this product you
    agree to comply with applicable laws and regulations. If you are unable
    to comply with U.S. and local laws, return this product immediately.
    A summary of U.S. laws governing Cisco cryptographic products may be found at:
    http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
    If you require further assistance please contact us by sending email to
    [email protected].
    cisco AIR-CAP1602I-E-K9    (PowerPC) processor (revision B0) with 98294K/32768K
    bytes of memory.
    Processor board ID FGL1726W6DQ
    PowerPC CPU at 533Mhz, revision number 0x2151
    Last reset from power-on
    LWAPP image version 7.4.1.37
    1 Gigabit Ethernet interface
    32K bytes of flash-simulated non-volatile configuration memory.
    Base ethernet MAC Address: FC:99:47:A3:4D:22
    Part Number                          : 73-14671-04
    PCA Assembly Number                  : 000-00000-00
    PCA Revision Number                  :
    PCB Serial Number                    : FOC17182J4J
    Top Assembly Part Number             : 800-38552-01
    Top Assembly Serial Number           : FGL1726W6DQ
    Top Revision Number                  : A0
    Product/Model Number                 : AIR-CAP1602I-E-K9
    Configuration register is 0xF

    Hi,
    Date and time is ok on the WLC,
    I configured Accept Self Signed Certificate (SSC) under Security / AP policy, once done the WLC recognized the AP, but output from the console of the AP  power cycle the access point is:
    IOS Bootloader - Starting system.
    FLASH CHIP: Micronix MX25L256_35F
    Xmodem file system is available.
    flashfs[0]: 5 files, 2 directories
    flashfs[0]: 0 orphaned files, 0 orphaned directories
    flashfs[0]: Total bytes: 31936000
    flashfs[0]: Bytes used: 6551040
    flashfs[0]: Bytes available: 25384960
    flashfs[0]: flashfs fsck took 9 seconds.
    Reading cookie from SEEPROM
    Base Ethernet MAC address: 4c:00:82:9a:47:a3
    ************* loopback_mode = 0
    Loading "flash:/ap1g2-rcvk9w8-mx/ap1g2-rcvk9w8-mx"...####################
    File "flash:/ap1g2-rcvk9w8-mx/ap1g2-rcvk9w8-mx" uncompressed and installed, entr
    y point: 0x100000
    executing...
                  Restricted Rights Legend
    Use, duplication, or disclosure by the Government is
    subject to restrictions as set forth in subparagraph
    (c) of the Commercial Computer Software - Restricted
    Rights clause at FAR sec. 52.227-19 and subparagraph
    (c) (1) (ii) of the Rights in Technical Data and Computer
    Software clause at DFARS sec. 252.227-7013.
               cisco Systems, Inc.
               170 West Tasman Drive
               San Jose, California 95134-1706
    Cisco IOS Software, C1600 Software (AP1G2-RCVK9W8-M), Version 15.2(2)JB, RELEASE
    SOFTWARE (fc1)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2012 by Cisco Systems, Inc.
    Compiled Tue 11-Dec-12 04:52 by prod_rel_team
    Initializing flashfs...
    FLASH CHIP: Micronix MX25L256_35F
    flashfs[2]: 5 files, 2 directories
    flashfs[2]: 0 orphaned files, 0 orphaned directories
    flashfs[2]: Total bytes: 31808000
    flashfs[2]: Bytes used: 6551040
    flashfs[2]: Bytes available: 25256960
    flashfs[2]: flashfs fsck took 9 seconds.
    flashfs[2]: Initialization complete.
    flashfs[3]: 0 files, 1 directories
    flashfs[3]: 0 orphaned files, 0 orphaned directories
    flashfs[3]: Total bytes: 11999232
    flashfs[3]: Bytes used: 1024
    flashfs[3]: Bytes available: 11998208
    flashfs[3]: flashfs fsck took 1 seconds.
    flashfs[3]: Initialization complete....done Initializing flashfs.
    This product contains cryptographic features and is subject to United
    States and local country laws governing import, export, transfer and
    memory validate-checksum 30
    ^
    % Invalid input detected at '^' marker.
    no ip http server
           ^
    % Invalid input detected at '^' marker.
    use. Delivery of Cisco cryptographic products does not imply
    third-party authority to import, export, distribute or use encryption.
    Importers, exporters, distributors and users are responsible for
    login authentication default
      ^
    % Invalid input detected at '^' marker.
    compliance with U.S. and local country laws. By using this product you
    agree to comply with applicable laws and regulations. If you are unable
    to comply with U.S. and local laws, return this product immediately.
    A summary of U.S. laws governing Cisco cryptographic products may be found at:
    http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
    If you require further assistance please contact us by sending email to
    [email protected].
    Warning:  the compile-time code checksum does not appear to be present.
    cisco AIR-CAP1602I-N-K9    (PowerPC) processor (revision B0) with 98294K/32768K
    bytes of memory.
    Processor board ID FGL1730S57A
    PowerPC CPU at 533Mhz, revision number 0x2151
    Last reset from power-on
    LWAPP image version 7.4.1.37
    1 Gigabit Ethernet interface
    32K bytes of flash-simulated non-volatile configuration memory.
    Base ethernet MAC Address: 4C:00:82:9A:47:A3
    Part Number                          : 73-14671-04
    PCA Assembly Number                  : 000-00000-00
    PCA Revision Number                  :
    PCB Serial Number                    : FOC17284HL9
    Top Assembly Part Number             : 800-38552-01
    Top Assembly Serial Number           : FGL1730S57A
    Top Revision Number                  : A0
    Product/Model Number                 : AIR-CAP1602I-N-K9
    % Please define a domain-name first.
    logging facility kern
            ^
    % Invalid input detected at '^' marker.
    logging trap emergencies
            ^
    % Invalid input detected at '^' marker.
    Press RETURN to get started!
    *Mar  1 00:00:12.451: %LWAPP-3-CLIENTERRORLOG: Config load from flash failed. In
    itialising Cfg
    *Mar  1 00:00:13.683: %LINK-6-UPDOWN: Interface GigabitEthernet0, changed state
    to up
    *Mar  1 00:00:14.687: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEth
    ernet0, changed state to up
    *Mar  1 00:00:15.123: %SYS-5-RESTART: System restarted --
    Cisco IOS Software, C1600 Software (AP1G2-RCVK9W8-M), Version 15.2(2)JB, RELEASE
    SOFTWARE (fc1)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2012 by Cisco Systems, Inc.
    Compiled Tue 11-Dec-12 04:52 by prod_rel_team
    *Mar  1 00:00:15.151: %LWAPP-3-CLIENTERRORLOG: Config load from flash failed. In
    itialising Cfg
    *Mar  1 00:00:15.151: %CAPWAP-3-ERRORLOG: Failed to load configuration from flas
    h. Resetting to default config
    *Mar  1 00:00:16.195: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, chan
    ged state to uplwapp_crypto_init: MIC Present and Parsed Successfully
    no bridge-group 1 source-learning
                       ^
    % Invalid input detected at '^' marker.
    %Default route without gateway, if not a point-to-point interface, may impact pe
    rformance
    *Mar  1 00:00:48.695: %CDP_PD-4-POWER_OK: All radios disabled - INJECTOR_CONFIGU
    RED_ON_SOURCE inline power source
    *Mar  1 00:00:48.923: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP addre
    ss 10.2.3.100, mask 255.255.255.0, hostname AP4c00.829a.47a3
    Translating "CISCO-CAPWAP-CONTROLLER.campeche.ecosur.mx"...domain server (10.2.3
    .10) [OK]
    *Mar  1 00:00:59.915: %CAPWAP-3-ERRORLOG: Did not get log server settings from D
    HCP.
    *Mar  1 00:00:59.919: %CAPWAP-3-ERRORLOG: Dropping dtls packet since session is
    not established. A0203E6, 147E, A020364, A47B, 0
    *Mar  1 00:01:09.915: %CAPWAP-3-ERRORLOG: Go join a capwap controller
    *Jan 29 09:33:18.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_i
    p: 10.2.3.230 peer_port: 5246
    *Jan 29 09:33:18.535: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully
    peer_ip: 10.2.3.230 peer_port: 5246
    *Jan 29 09:33:18.535: %CAPWAP-5-SENDJOIN: sending Join Request to 10.2.3.230
    *Jan 29 09:33:23.535: %CAPWAP-5-SENDJOIN: sending Join Request to 10.2.3.230
    logging facility kern
            ^
    % Invalid input detected at '^' marker.
    logging trap emergencies
            ^
    % Invalid input detected at '^' marker.
    *Jan 29 09:34:17.999: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 10.
    2.3.230:5246
    *Jan 29 09:34:17.999: %LWAPP-3-CLIENTERRORLOG: LWAPP LED Init: incorrect led sta
    te 255
    *Jan 29 09:34:17.999: %LWAPP-3-CLIENTERRORLOG: Config load from flash failed. In
    itialising Cfg
    *Jan 29 09:34:17.999: %CAPWAP-3-ERRORLOG: Failed to load configuration from flas
    h. Resetting to default config
    *Jan 29 09:34:28.015: %CAPWAP-3-ERRORLOG: Go join a capwap controller
    *Jan 29 09:34:28.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_i
    p: 10.2.3.230 peer_port: 5246
    *Jan 29 09:34:28.535: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully
    peer_ip: 10.2.3.230 peer_port: 5246
    *Jan 29 09:34:28.535: %CAPWAP-5-SENDJOIN: sending Join Request to 10.2.3.230
    *Jan 29 09:34:33.535: %CAPWAP-5-SENDJOIN: sending Join Request to 10.2.3.230
    and debug command output enable CAPWAP events
    (Cisco Controller) >debug capwap events enable
    (Cisco Controller) >*spamApTask7: Jan 29 03:39:08.092: acDtlsPlumbControlPlaneKeys: lrad:10.2.3.100(42107) mwar:10.2.3.230(5246)
    *spamApTask7: Jan 29 03:39:08.093: 4c:00:82:9a:47:a0 DTLS keys for Control Plane deleted successfully for AP 10.2.3.100
    *spamApTask7: Jan 29 03:39:08.100: 4c:00:82:9a:47:a0 DTLS connection closed event receivedserver (10.2.3.230/5246) client (10.2.3.100/42107)
    *spamApTask7: Jan 29 03:39:08.100: 4c:00:82:9a:47:a0 Entry exists for AP (10.2.3.100/42107)
    *spamApTask7: Jan 29 03:39:08.100: 4c:00:82:9a:47:a0 No AP entry exist in temporary database for 10.2.3.100:42107
    *spamApTask7: Jan 29 03:39:08.104: 4c:00:82:9a:47:a0 Discovery Request from 10.2.3.100:42107
    *spamApTask7: Jan 29 03:39:08.104: 4c:00:82:9a:47:a0 Join Priority Processing status = 0, Incoming Ap's Priority 1, MaxLrads = 500, joined Aps =0
    *spamApTask7: Jan 29 03:39:08.104: apModel:
    *spamApTask7: Jan 29 03:39:08.104: apType = 38 apModel:
    *spamApTask0: Jan 29 03:39:08.105: 4c:00:82:9a:47:a3 Received LWAPP DISCOVERY REQUEST to 6c:41:6a:5f:95:2f on port '13'
    *spamApTask0: Jan 29 03:39:08.105: 4c:00:82:9a:47:a3 Discarding discovery request in LWAPP from AP supporting CAPWAP
    *spamApTask7: Jan 29 03:39:08.105: 4c:00:82:9a:47:a0 Discovery Response sent to 10.2.3.100 port 42107
    *spamApTask7: Jan 29 03:39:08.105: 4c:00:82:9a:47:a0 Discovery Response sent to 10.2.3.100:42107
    *spamApTask7: Jan 29 03:39:08.105: 4c:00:82:9a:47:a0 Discovery Request from 10.2.3.100:42107
    *spamApTask7: Jan 29 03:39:08.105: 4c:00:82:9a:47:a0 Join Priority Processing status = 0, Incoming Ap's Priority 1, MaxLrads = 500, joined Aps =0
    *spamApTask7: Jan 29 03:39:08.105: apModel:
    *spamApTask7: Jan 29 03:39:08.105: apType = 38 apModel:
    *spamApTask7: Jan 29 03:39:08.105: 4c:00:82:9a:47:a0 Discovery Response sent to 10.2.3.100 port 42107
    *spamApTask7: Jan 29 03:39:08.105: 4c:00:82:9a:47:a0 Discovery Response sent to 10.2.3.100:42107
    *spamApTask7: Jan 29 03:39:08.105: 4c:00:82:9a:47:a0 Discovery Request from 10.2.3.100:42107
    *spamApTask7: Jan 29 03:39:08.105: 4c:00:82:9a:47:a0 Join Priority Processing status = 0, Incoming Ap's Priority 1, MaxLrads = 500, joined Aps =0
    *spamApTask7: Jan 29 03:39:08.105: apModel:
    *spamApTask7: Jan 29 03:39:08.105: apType = 38 apModel:
    *spamApTask7: Jan 29 03:39:08.106: 4c:00:82:9a:47:a0 Discovery Response sent to 10.2.3.100 port 42107
    (Cisco Controller) >*spamApTask7: Jan 29 03:39:08.106: 4c:00:82:9a:47:a0 Discovery Response sent to 10.2.3.100:42107
    *spamApTask7: Jan 29 03:39:18.104: 4c:00:82:9a:47:a3 DTLS connection not found, creating new connection for 10:2:3:100 (42107) 10:2:3:230 (5246)
    *spamApTask7: Jan 29 03:39:18.638: acDtlsPlumbControlPlaneKeys: lrad:10.2.3.100(42107) mwar:10.2.3.230(5246)
    *spamApTask7: Jan 29 03:39:18.638: 4c:00:82:9a:47:a3 Allocated index from main list, Index: 397
    *spamApTask7: Jan 29 03:39:18.638: 4c:00:82:9a:47:a3 Using CipherSuite AES128-SHA
    *spamApTask7: Jan 29 03:39:18.638: 4c:00:82:9a:47:a3 DTLS keys for Control Plane are plumbed successfully for AP 10.2.3.100. Index 398
    *spamApTask6: Jan 29 03:39:18.638: 4c:00:82:9a:47:a3 DTLS Session established server (10.2.3.230:5246), client (10.2.3.100:42107)
    *spamApTask6: Jan 29 03:39:18.638: 4c:00:82:9a:47:a3 Starting wait join timer for AP: 10.2.3.100:42107
    *spamApTask7: Jan 29 03:39:23.636: 4c:00:82:9a:47:a0 Join Request from 10.2.3.100:42107
    *spamApTask7: Jan 29 03:39:23.636: 4c:00:82:9a:47:a3 Deleting AP entry 10.2.3.100:42107 from temporary database.
    *spamApTask7: Jan 29 03:39:23.637: 4c:00:82:9a:47:a0 MIC AP is not allowed to join by config
    *spamApTask7: Jan 29 03:39:23.637: 4c:00:82:9a:47:a0 Join Request failed!

  • WLC 5508 Internal DHCP server issues

    Hi,
    I am hoping to get your feedback around the dhcp issues I am facing with Two Centrally Switched Wireless LANs. I have tried to explain the setup and the problems below and would appreciate it if anyone can suggest a solution for the problems I am facing:
    The setup is as follows:
    - I have a WLC 5508 which has been configured with 4 SSIDs, out of which 2 are using Central Authentication and Switching.
    - I have an LWAP connected to the WLC in HREAP mode.
    - WLC is configured as the DHCP server for clients connecting to the SSID 'Guest'. For the rest, I am using external dhcp server.
    - Only one scope for Guest Interface is setup on the WLC. 
    Problems:
    1. As far as I know, for WLC to act as internal dhcp server, it is mandatory to have the proxy enabled, but the Clients connecting to SSID 'Internet' are
    unable to get an ip address from the external dhcp server, if dhcp proxy is enabled on the WLC. If i disable the proxy, it all works fine.
    2. DHCP does not release the ip addresses assigned to clients even after they are logged out.
    3. If a machine which was earlier connected to 'Guest' SSID connects to the 'Internet' SSID, it requests the same ip it was assigned by the WLC which it was assigned under 'Guest', but gets tagged with the Vlan configured on the management interface.  
    ************Output from the Controller********************
    (Cisco Controller) >show sysinfo
    Manufacturer's Name.............................. Cisco Systems Inc.
    Product Name..................................... Cisco Controller
    Product Version.................................. 7.0.116.0
    Bootloader Version............................... 1.0.1
    Field Recovery Image Version..................... 6.0.182.0
    Firmware Version................................. FPGA 1.3, Env 1.6, USB console 1.27
    Build Type....................................... DATA + WPS + LDPE
    (Cisco Controller) >show interface summary
    Interface Name                   Port Vlan Id  IP Address         Type        Ap Mgr        Gu                                                                            
    est
    guest                                        1    301      10.255.255.30    Dynamic   No              No                                                                            
    management                          1    100      172.17.1.30        Static          Yes            No                                                          
    service-port                              N/A  N/A      192.168.0.1       Static         No               No                                                                            
    virtual                                        N/A   N/A      10.0.0.1              Static         No               No                                                                            
    (Cisco Controller) >show wlan summary
    Number of WLANs.................................. 4
    WLAN ID  WLAN Profile Name / SSID               Status    Interface Name
    1        LAN                                    Enabled   management
    2        Internet                               Enabled   management
    3        Managment Assets          Enabled   management
    4        Guest                                  Enabled   guest
    (Cisco Controller) >show dhcp detailed guest
    Scope: guest
    Enabled.......................................... Yes
    Lease Time....................................... 86400 (1 day )
    Pool Start....................................... 10.255.255.31
    Pool End......................................... 10.255.255.254
    Network.......................................... 10.255.255.0
    Netmask.......................................... 255.255.255.0
    Default Routers.................................. 10.255.255.1  0.0.0.0  0.0.0.0
    DNS Domain.......................................
    DNS.............................................. 8.8.8.8  8.8.4.4  0.0.0.0
    Netbios Name Servers............................. 0.0.0.0  0.0.0.0  0.0.0.0
    (Cisco Controller) >show interface detailed management
    Interface Name................................... management
    MAC Address...................................... e8:b7:48:9b:84:20
    IP Address....................................... 172.17.1.30
    IP Netmask....................................... 255.255.255.0
    IP Gateway....................................... 172.17.1.1
    External NAT IP State............................ Disabled
    External NAT IP Address.......................... 0.0.0.0
    VLAN............................................. 100
    Quarantine-vlan.................................. 0
    Active Physical Port............................. 1
    Primary Physical Port............................ 1
    Backup Physical Port............................. Unconfigured
    Primary DHCP Server.............................. 172.30.50.1
    Secondary DHCP Server............................ Unconfigured
    DHCP Option 82................................... Disabled
    ACL.............................................. Unconfigured
    AP Manager....................................... Yes
    Guest Interface.................................. No
    L2 Multicast..................................... Enabled
    (Cisco Controller) >show interface detailed guest
    Interface Name................................... guest
    MAC Address...................................... e8:b7:48:9b:84:24
    IP Address....................................... 10.255.255.30
    IP Netmask....................................... 255.255.255.0
    IP Gateway....................................... 10.255.255.1
    External NAT IP State............................ Disabled
    External NAT IP Address.......................... 0.0.0.0
    VLAN............................................. 301
    Quarantine-vlan.................................. 0
    Active Physical Port............................. 1
    Primary Physical Port............................ 1
    Backup Physical Port............................. Unconfigured
    Primary DHCP Server.............................. Unconfigured
    Secondary DHCP Server............................ Unconfigured
    DHCP Option 82................................... Disabled
    ACL.............................................. Unconfigured
    AP Manager....................................... No
    Guest Interface.................................. No
    L2 Multicast..................................... Enabled
    (Cisco Controller) >show dhcp leases
           MAC                IP         Lease Time Remaining
    00:21:6a:9c:03:04    10.255.255.46    23 hours 52 minutes 42 seconds        <<<<<<< lease remains even when the client is disconnected.
    *********Example of Client connected to the right Vlan with an ip address from the incorrect interface. *************
    (Cisco Controller) >show client detail 00:21:6a:9c:03:04
    Client MAC Address............................... 00:21:6a:9c:03:04
    Client Username ................................. N/A
    AP MAC Address................................... a0:cf:5b:00:49:c0
    AP Name.......................................... mel
    Client State..................................... Associated
    Client NAC OOB State............................. Access
    Wireless LAN Id.................................. 2                 <<<<<<<<   'Internet' SSID
    BSSID............................................ a0:cf:5b:00:49:ce
    Connected For ................................... 319 secs
    Channel.......................................... 36
    IP Address....................................... 10.255.255.46      <<<<<<< IP address assigned from the 'Guest' Interface or dhcp scope on the WLC
    Association Id................................... 1
    Authentication Algorithm......................... Open System
    Reason Code...................................... 1
    Status Code...................................... 0
    Session Timeout.................................. 1800
    Client CCX version............................... 4
    Client E2E version............................... 1
    QoS Level........................................ Silver
    802.1P Priority Tag.............................. disabled
    WMM Support...................................... Enabled
    Power Save....................................... OFF
    Mobility State................................... Local
    Mobility Move Count.............................. 0
    Security Policy Completed........................ Yes
    Policy Manager State............................. RUN
    Policy Manager Rule Created...................... Yes
    ACL Name......................................... none
    ACL Applied Status............................... Unavailable
    Policy Type...................................... N/A
    Encryption Cipher................................ None
    Management Frame Protection...................... No
    EAP Type......................................... Unknown
    H-REAP Data Switching............................ Central       <<<<<<<<<
    H-REAP Authentication............................ Central       <<<<<<<<<<
    Interface........................................ management
    VLAN............................................. 100           <<<<<<<<<<< right Vlan
    Quarantine VLAN.................................. 0
    Access VLAN...................................... 100

    Hi All,
    I have a similar issue where Wireless clients are not receiving automatic addressing from an internal DHCP server. I have multiple interfaces configured on the WLC which are connected to separate VLANS. The manually specified DHCP primary server entry is the same on all interfaces. Some clients are able to authenticate and receive automatic IP configuration but some clients are failing the address assignment process. I have checked connectivity between the WLC and DHCP server, this is confirmed as working. When I carry out a "debug dhcp packet enable", I get the following outputs which seems as if the DHCP discover request from the client is skipped. Your thoughts and inputs on this are appreciated.
    DHCP Socket Task: Nov 07 11:16:09.174: 00:22:fb:7b:37:32 DHCP option len (including the magic cookie) 76
    *DHCP Socket Task: Nov 07 11:16:09.174: 00:22:fb:7b:37:32 DHCP option: message type = DHCP DISCOVER
    *DHCP Socket Task: Nov 07 11:16:09.174: 00:22:fb:7b:37:32 DHCP option: 116 (len 1) - skipping
    *DHCP Socket Task: Nov 07 11:16:09.174: 00:22:fb:7b:37:32 DHCP option: 61 (len 7) - skipping
    *DHCP Socket Task: Nov 07 11:16:09.174: 00:22:fb:7b:37:32 DHCP option: requested ip = 169.254.223.5
    *DHCP Socket Task: Nov 07 11:16:09.174: 00:22:fb:7b:37:32 DHCP option: 12 (len 13) - skipping
    *DHCP Socket Task: Nov 07 11:16:09.174: 00:22:fb:7b:37:32 DHCP option: vendor class id = MSFT 5.0 (len 8)
    *DHCP Socket Task: Nov 07 11:16:09.174: 00:22:fb:7b:37:32 DHCP option: 55 (len 11) - skipping
    *DHCP Socket Task: Nov 07 11:16:09.174: 00:22:fb:7b:37:32 DHCP option: 43 (len 2) - skipping
    *DHCP Socket Task: Nov 07 11:16:09.174: 00:22:fb:7b:37:32 DHCP options end, len 76, actual 68
    *DHCP Socket Task: Nov 07 11:16:09.174: 00:22:fb:7b:37:32 DHCP Forwarding DHCP packet (332 octets) packet DHCP Socket Task: Nov 07 11:16:09.174: 00:22:fb:7b:37:32 DHCP option len (including the magic cookie) 76
    Thanks,
    Raj Sandhu

  • Cisco WLC 5508 and AP 2702i

    Hello,
    i'm tryin to install a WLC 5508 with version 7.6.120 and with AP 2702i with the follwing firmware ap3g2-rcvk9w8-xx ( 15.2(4)JB5), i've configured saticly the capwapp with the follwwing configuration:
    IP Address         172.17.255.234
    IP netmask         255.255.0.0
    Default Gateway    172.17.255.254
    Primary Controller 172.17.255.239
    The controller iw the IP 172.17.255.239 and i've connectivity between the both equipments, there's no firewalls between them, however i can't register the AP with the controller, anyone have some idea?

    Hi,
    May be AP comes with mesh image: You cans ee in logs
    If it is with mesh image then use this:
    1. Log into your Wireless LAN Controller.
    Select the Security tab.
    Expand AAA and select AP Policies.
    Click the Add button in the far right.
    Under Add AP to Authorization List, enter the MAC Address of the Access Point in the MAC Address text box.
    Click the Add button.
    Click the Apply button
    Now your AP must be in downloding state.
    2. When the AP finally show up under the Wireless tab, check the AP Mode . It may operating in ‘Bridge’ mode. This is incorrect. It should be in ‘Local’ mode.
    If your AP is in ‘Bridge’click the name of the AP under the AP Name column. Under the General tab, click the AP Mode drop down box and select ‘Local’. Click the Apply button in the top right.
    Now AP should now be working fine.
    Hope it helps.
    Regards
    Dont forget to rate helpful posts

  • Format WLC-5508 Flash and IOS recovery guide

    Dear Support Cummunity,
    i have a WLC-5508 where by i am unable to join any kind of AIR-LAP1x00 Access-Points.
    They can't join in the local management ip of the controller within same L2 or via routed network thereby using the APs CLi by
    "lwapp ap controller ip addr xx.xx.xx.xx".
    I upgraded from: 6.0.188.0 to
    AIR-CT5500-K9-6-0-199-0.aes
    AIR-CT5500-K9-7-0-98-0.aes
    thereby catching the same logs every time.
    The main error message from the WLCs log i catched first  is:
    "maximum number of downloads (0) exceeded"
    *sntpReceiveTask: Jul 16 07:40:58.827: %LOG-3-Q_IND: capwap_ac_sm.c:1683 Ignoring discovery request from AP 00:26:99:86:c9:b9 - maximum number of downloads (0) exceeded
    *spamApTask1: Jul 16 07:40:58.343: %CAPWAP-3-DISC_MAX_DOWNLOAD: capwap_ac_sm.c:1683 Ignoring discovery request from AP 00:26:99:86:c9:b9 - maximum number of downloads (0) exceeded
    *sntpReceiveTask: Jul 16 07:40:48.822: %LOG-3-Q_IND: capwap_ac_sm.c:1683 Ignoring discovery request from AP 00:26:99:86:c9:b9 - maximum number of downloads (0) exceeded
    *spamApTask1: Jul 16 07:40:48.342: %CAPWAP-3-DISC_MAX_DOWNLOAD: capwap_ac_sm.c:1683 Ignoring discovery request from AP 00:26:99:86:c9:b9 - maximum number of downloads (0) exceeded
    Later on i found some more logging infos:
    *Aug 16 04:12:07.188: %SYSTEM-3-FILE_READ_FAIL: nvstore.c:422 Failed to read configuration file 'cliWebInitParms.cfg'
    *Aug 16 04:12:07.188: %CNFGR-3-INV_COMP_ID: cnfgr.c:2080 Invalid Component Id : Unrecognized (81) in cfgConfiguratorInit.
    *Aug 16 04:12:07.139: %SYSTEM-3-FILE_READ_FAIL: nvstore.c:422 Failed to read configuration file 'rfidInitParms.cfg'
    *Aug 16 04:12:07.126: %SYSTEM-3-FILE_READ_FAIL: nvstore.c:422 Failed to read configuration file 'dhcpParms.cfg'
    *Aug 16 04:12:07.113: %SYSTEM-3-FILE_READ_FAIL: nvstore.c:422 Failed to read configuration file 'bcastInitParms.cfg'
    *Aug 16 04:12:07.047: %SYSTEM-3-FILE_READ_FAIL: nvstore.c:422 Failed to read configuration file 'rrmInitParms.cfg'
    *Aug 16 04:12:06.906: %SYSTEM-3-FILE_READ_FAIL: nvstore.c:422 Failed to read configuration file 'apfInitParms.cfg'
    *Aug 16 04:12:06.801: %MM-3-MEMBER_ADD_FAILED: mm_dir.c:860 Could not add Mobility Member. Reason: IP already assigned, Member-Count:1,MAC: 00:00:00:00:00:00, IP: 0.0.0.0
    *Aug 16 04:12:06.599: %SYSTEM-3-FILE_READ_FAIL: nvstore.c:422 Failed to read configuration file 'mmInitParms.cfg'
    *Aug 16 04:12:06.589: %SYSTEM-3-FILE_READ_FAIL: nvstore.c:422 Failed to read configuration file 'aaaapiInitParms.cfg'
    *Aug 16 04:12:06.587: %SYSTEM-3-FILE_READ_FAIL: nvstore.c:422 Failed to read configuration file 'pemInitParms.cfg'
    *Aug 16 04:12:06.474: %SYSTEM-3-FILE_READ_FAIL: nvstore.c:422 Failed to read configuration file 'dot1xInitParms.cfg'
    *Aug 16 04:12:06.446: %SYSTEM-3-FILE_READ_FAIL: nvstore.c:422 Failed to read configuration file 'capwapInitParms.cfg'
    *Aug 16 04:12:06.301: %SYSTEM-3-FILE_READ_FAIL: nvstore.c:422 Failed to read configuration file 'spamInitParms.cfg'
    *Aug 16 04:12:06.298: %LICENSE-1-REQUEST_FAILED: license_syslog_notify:564 License request for feature base-ap-count 1.0 failed in this device, UDI=AIR-CT5508-K9:FCW1341L530
    *Aug 16 04:12:05.221: %SSHPM-3-FREAD_FAILED: sshpmlscscep.c:1268 Error reading file /mnt/application/lscca_pem.crt
    *Aug 16 04:11:46.121: %SYSTEM-3-FILE_READ_FAIL: nvstore.c:422 Failed to read configuration file 'sshpmInitParms.cfg'
    as for me it looks like my filesystem is kind of corrupted since several files can not be read.
    now at power up one can choose 5 in order to format flash/disk. unfortuanitly i have not found some documentation about formatting flash procedures.
    please guide me to the appropriate documentation.
    ============================================================
    Boot Loader Menu
    ============================================================
    1. Run primary image (7.0.98.0) - Active
    2. Run backup image (6.0.199.0)
    3. Change active boot image
    4. Clear configuration
    5. Format FLASH Drive
    6. Manually update images
    Enter selection: 5
    Launching...
    WARNING!  Choose this option may render the device warranty invalid
    and/or make the device unusable.
    what are my next steps going to be from here in order to format/restore?
    thank you
    colin

    (Cisco Controller) >show sys
    Incorrect usage.  Use the '?' or key to list commands.
    (Cisco Controller) >show sysinfo
    Manufacturer's Name.............................. Cisco Systems Inc.
    Product Name..................................... Cisco Controller
    Product Version.................................. 7.0.98.0
    Bootloader Version............................... 1.0.1
    Field Recovery Image Version..................... N/A
    Firmware Version................................. FPGA 1.3, Env 1.6, USB console 1.27
    Build Type....................................... DATA + WPS
    System Name...................................... WLC
    System Location..................................
    System Contact...................................
    System ObjectID.................................. 1.3.6.1.4.1.9.1.1069
    IP Address....................................... 192.168.11.16
    Last Reset....................................... Software reset
    System Up Time................................... 0 days 0 hrs 4 mins 41 secs
    System Timezone Location......................... (GMT +1:00) Amsterdam, Berlin, Rome, Vienna
    Current Boot License Level....................... base
    Current Boot License Type........................ Permanent
    Next Boot License Level.......................... base
    Next Boot License Type........................... Permanent
    Configured Country............................... CH  - Switzerland
    --More-- or (q)uit
    Operating Environment............................ Commercial (0 to 40 C)
    Internal Temp Alarm Limits....................... 0 to 65 C
    Internal Temperature............................. +39 C
    External Temperature............................. +25 C
    Fan Status....................................... OK
    State of 802.11b Network......................... Enabled
    State of 802.11a Network......................... Enabled
    Number of WLANs.................................. 1
    Number of Active Clients......................... 0
    Burned-in MAC Address............................ 00:24:97:CE:E0:40
    Power Supply 1................................... Present, OK
    Power Supply 2................................... Absent
    Maximum number of APs supported.................. 0  ç ???
    why is it that it tells me i've got 0 APs supported on a permanent base license witch ships per default?
    i tried to install a evaluation License but without success..

  • WLC 5508 running 7.4.110.0 unable to tftp upload config from controller

    Hi,
    Two WLC 5508 running identical code version. One is 50 license Primary, the second is HA. Identical config on both. HA WLC can upload its config to the TFTP or FTP server but Primary cannot. The operation fails for  both CLI and GUI and for different protocols i.e. TFTP, FTP.
    #### Primary Controller
    (Cisco Controller) >show sysinfo
    Manufacturer's Name.............................. Cisco Systems Inc.
    Product Name..................................... Cisco Controller
    Product Version.................................. 7.4.110.0
    Bootloader Version............................... 1.0.20
    Field Recovery Image Version..................... 7.6.95.16
    Firmware Version................................. FPGA 1.7, Env 1.8, USB console 2.2
    Build Type....................................... DATA + WPS
    System Name...................................... PRODWC7309
    System Location..................................
    System Contact...................................
    System ObjectID.................................. 1.3.6.1.4.1.9.1.1069
    Redundancy Mode.................................. Disabled
    IP Address....................................... 10.1.30.210
    Last Reset....................................... Power on reset
    System Up Time................................... 18 days 18 hrs 51 mins 35 secs
    System Timezone Location......................... (GMT+10:00) Sydney, Melbourne, Canberra
    System Stats Realtime Interval................... 5
    System Stats Normal Interval..................... 180
    Configured Country............................... AU - Australia
    Operating Environment............................ Commercial (0 to 40 C)
    --More-- or (q)uit
    Internal Temp Alarm Limits....................... 0 to 65 C
    Internal Temperature............................. +34 C
    External Temperature............................. +17 C
    Fan Status....................................... OK
    State of 802.11b Network......................... Enabled
    State of 802.11a Network......................... Enabled
    Number of WLANs.................................. 8
    Number of Active Clients......................... 138
    Memory Current Usage............................. Unknown
    Memory Average Usage............................. Unknown
    CPU Current Usage................................ Unknown
    CPU Average Usage................................ Unknown
    Burned-in MAC Address............................ 3C:08:F6:CA:52:20
    Power Supply 1................................... Present, OK
    Power Supply 2................................... Present, OK
    Maximum number of APs supported.................. 50
    (Cisco Controller) >debug transfer trace enable
    (Cisco Controller) >transfer upload start
    Mode............................................. TFTP
    TFTP Server IP................................... 10.1.22.2
    TFTP Path........................................ /
    TFTP Filename.................................... PRODWC7309-tmp.cfg
    Data Type........................................ Config File
    Encryption....................................... Disabled
    *** WARNING: Config File Encryption Disabled ***
    Are you sure you want to start? (y/N) Y
    *TransferTask: Jun 02 10:41:15.183: Memory overcommit policy changed from 0 to 1
    *TransferTask: Jun 02 10:41:15.183: RESULT_STRING: TFTP Config transfer starting.
    TFTP Config transfer starting.
    *TransferTask: Jun 02 10:41:15.183: RESULT_CODE:1
    *TransferTask: Jun 02 10:41:24.309: Locking tftp semaphore, pHost=10.1.22.2 pFilename=/PRODWC7309-tmp.cfg
    *TransferTask: Jun 02 10:41:24.393: Semaphore locked, now unlocking, pHost=10.1.22.2 pFilename=/PRODWC7309-tmp.cfg
    *TransferTask: Jun 02 10:41:24.393: Semaphore successfully unlocked, pHost=10.1.22.2 pFilename=/PRODWC7309-tmp.cfg
    *TransferTask: Jun 02 10:41:24.394: tftp rc=-1, pHost=10.1.22.2 pFilename=/PRODWC7309-tmp.cfg
    pLocalFilename=/mnt/application/xml/clis/clifile
    *TransferTask: Jun 02 10:41:24.394: RESULT_STRING: % Error: Config file transfer failed - Unknown error - refer to log
    *TransferTask: Jun 02 10:41:24.394: RESULT_CODE:12
    *TransferTask: Jun 02 10:41:24.394: Memory overcommit policy restored from 1 to 0
    % Error: Config file transfer failed - Unknown error - refer to log
    (Cisco Controller) >show logging
    *TransferTask: Jun 02 10:41:24.393: #UPDATE-3-FILE_OPEN_FAIL: updcode.c:4579 Failed to open file /mnt/application/xml/clis/clifile.
    *sshpmReceiveTask: Jun 02 10:41:24.315: #OSAPI-3-MUTEX_FREE_INFO: osapi_sem.c:1087 Sema 0x2b32def8 time=142 ulk=1621944 lk=1621802 Locker(sshpmReceiveTask sshpmrecv.c:1662 pc=0x10b07938) unLocker(sshpmReceiveTask sshpmReceiveTaskEntry:1647 pc=0x10b07938)
    -Traceback: 0x10af9500 0x1072517c 0x10b07938 0x12020250 0x12080bfc
    *TransferTask: Jun 02 10:39:01.789: #UPDATE-3-FILE_OPEN_FAIL: updcode.c:4579 Failed to open file /mnt/application/xml/clis/clifile.
    *sshpmReceiveTask: Jun 02 10:39:01.713: #OSAPI-3-MUTEX_FREE_INFO: osapi_sem.c:1087 Sema 0x2b32def8 time=5598 ulk=1621801 lk=1616203 Locker(sshpmReceiveTask sshpmrecv.c:1662 pc=0x10b07938) unLocker(sshpmReceiveTask sshpmReceiveTaskEntry:1647 pc=0x10b07938)
    -Traceback: 0x10af9500 0x1072517c 0x10b07938 0x12020250 0x12080bfc
    #### HA Controller
    (Cisco Controller) >show sysinfo
    Manufacturer's Name.............................. Cisco Systems Inc.
    Product Name..................................... Cisco Controller
    Product Version.................................. 7.4.110.0
    Bootloader Version............................... 1.0.20
    Field Recovery Image Version..................... 7.6.95.16
    Firmware Version................................. FPGA 1.7, Env 1.8, USB console 2.2
    Build Type....................................... DATA + WPS
    System Name...................................... PRODWC7310
    System Location..................................
    System Contact...................................
    System ObjectID.................................. 1.3.6.1.4.1.9.1.1069
    Redundancy Mode.................................. Disabled
    IP Address....................................... 10.1.31.210
    Last Reset....................................... Software reset
    System Up Time................................... 18 days 19 hrs 1 mins 27 secs
    System Timezone Location......................... (GMT+10:00) Sydney, Melbourne, Canberra
    System Stats Realtime Interval................... 5
    System Stats Normal Interval..................... 180
    Configured Country............................... AU - Australia
    Operating Environment............................ Commercial (0 to 40 C)
    --More-- or (q)uit
    Internal Temp Alarm Limits....................... 0 to 65 C
    Internal Temperature............................. +34 C
    External Temperature............................. +17 C
    Fan Status....................................... OK
    State of 802.11b Network......................... Enabled
    State of 802.11a Network......................... Enabled
    Number of WLANs.................................. 4
    Number of Active Clients......................... 0
    Memory Current Usage............................. Unknown
    Memory Average Usage............................. Unknown
    CPU Current Usage................................ Unknown
    CPU Average Usage................................ Unknown
    Burned-in MAC Address............................ 3C:08:F6:CA:53:C0
    Power Supply 1................................... Present, OK
    Power Supply 2................................... Present, OK
    Maximum number of APs supported.................. 500
    (Cisco Controller) >debug transfer trace enable
    (Cisco Controller) >transfer upload start
    Mode............................................. FTP
    FTP Server IP.................................... 10.1.22.2
    FTP Server Port.................................. 21
    FTP Path......................................... /
    FTP Filename..................................... 10_1_31_210_140602_1050.cfg
    FTP Username..................................... ftpuser
    FTP Password..................................... *********
    Data Type........................................ Config File
    Encryption....................................... Disabled
    *** WARNING: Config File Encryption Disabled ***
    Are you sure you want to start? (y/N) y
    *TransferTask: Jun 02 10:51:31.278: Memory overcommit policy changed from 0 to 1
    *TransferTask: Jun 02 10:51:31.278: RESULT_STRING: FTP Config transfer starting.
    FTP Config transfer starting.
    *TransferTask: Jun 02 10:51:31.278: RESULT_CODE:1
    *TransferTask: Jun 02 10:52:05.468: ftp operation returns 0
    *TransferTask: Jun 02 10:52:05.477: RESULT_STRING: File transfer operation completed successfully.
    *TransferTask: Jun 02 10:52:05.477: RESULT_CODE:11
    File transfer operation completed successfully.
    Not upgrading to 7.4.121.0 because of bug CSCuo63103. Have not restarted the controller yet.
    Any one else had this issue ? Is there a workaround ?
    Thanks,
    Rick.

    Thanks Stephen, In my deployments of 7.4.110.0 version I have not seen this issue so may be controller reboot will fix it (we do have HA to minimize the impact). I will keep the thread updated with findings and may request TAC for the special release 7.4.121.0 if the still not happy with 7.4.110.0
    Rick.

  • WLC 5508 * 2 & Mobility Group

    What I am trying to configure is Mobility Groups.
    My understanding is that this will allow AP to successfully register and fail over over seamlessly if any of the WLC had to fail ?
    It could be I am confusing two things into one :( & I am totally confused and not understanding the benefits of mobility group mentioned above.
    Also when a AP starts up and registers with the WLC ......I click on a registered AP > High Availability ( Primary / Sec / Tertiary ) all fields are blank...
    Initially I also thought that once my SSO is all setup and working than those options "AP > High Availability" will get populated automatically but clearly not unless something is not working.
    My current config is as follows:-
    WLC 5508 * 2
    WLC 1 - Primary
    WLC 2 - HA SKU (Secondary )
    Redundancy = SSO (Both AP and Client SSO)
    =============
    (Cisco Controller) >show sysinfo
    Manufacturer's Name.............................. Cisco Systems Inc.
    Product Name..................................... Cisco Controller
    Product Version.................................. 7.6.130.0
    Bootloader Version............................... 1.0.20
    Field Recovery Image Version..................... 7.6.101.1
    Firmware Version................................. FPGA 1.7, Env 1.8, USB console 2.2
    Build Type....................................... DATA + WPS
    System Name...................................... WLC5508
    System Location..................................
    System Contact...................................
    System ObjectID.................................. 1.3.6.1.4.1.9.1.1069
    Redundancy Mode.................................. SSO (Both AP and Client SSO)
    IP Address....................................... 10.31.66.21
    Last Reset....................................... Software reset
    System Up Time................................... 0 days 22 hrs 39 mins 57 secs
    System Timezone Location......................... (GMT) London, Lisbon, Dublin, Edinburgh
    System Stats Realtime Interval................... 5
    System Stats Normal Interval..................... 180
    Configured Country............................... GB  - United Kingdom
    Operating Environment............................ Commercial (0 to 40 C)
    --More-- or (q)uit
    Internal Temp Alarm Limits....................... 0 to 65 C
    Internal Temperature............................. +38 C
    External Temperature............................. +21 C
    Fan Status....................................... OK
    State of 802.11b Network......................... Enabled
    State of 802.11a Network......................... Enabled
    Number of WLANs.................................. 1
    Number of Active Clients......................... 0
    Burned-in MAC Address............................ F8:72:EA:EE:5B:B2
    Power Supply 1................................... Present, OK
    Power Supply 2................................... Absent
    Maximum number of APs supported.................. 500
    ============================================
    TA

    TA,
    Mobility and mobility groups are used for the wireless users roaming. What we know that a wireless users can roam between different APs within the same WLC, but when the SSID is used within multiple WLCs, and the client wanted to roam to an AP joined to another WLC, you would need to configure WLC mobility to maintain seamless roaming. For more info:
    http://www.cisco.com/c/en/us/td/docs/wireless/controller/8-0/configuration-guide/b_cg80/b_cg80_chapter_010001101.html
    Now, I understand that your purpose is to have high availability for your APs. No this is done traditionally from the AP page, under HA tab, where you configure the WLCs names and IPs there. This can be done manually on each AP (you can use CLI to make it easier) or you can push a configuration template using a management server (WCS/NCS/CPI).
    Configuring HA on the AP:
    http://www.cisco.com/c/en/us/td/docs/wireless/controller/8-0/configuration-guide/b_cg80/b_cg80_chapter_01110000.html
    http://www.cisco.com/c/en/us/td/docs/wireless/controller/8-0/configuration-guide/b_cg80/b_cg80_chapter_01110001.html
    Using CPI to push AP configuration templates:
    http://www.cisco.com/c/en/us/td/docs/wireless/prime_infrastructure/2-0/configuration/guide/pi_20_cg/temp.html
    Now mobility may play a role in this, as if you have already configured mobility for your WLCs, then you won't need to configure a "name" for the WLCs when you add them under the HA tab in AP configuration page. That's it.
    BR, Ala

  • Deployment of WLC-5508 with 2702i-D have performance issue.

    Hi Team,
    We have centrally deployed WLC-5508 with 50 AP licence along with HA scenario. we have 3 locations.
    1- HQ. have 26 AP with POWINJ5.
    2- Branch location A- 8 AP with POWINJ5.
    3. Branch location B have 8 AP with POWINJ4.
    my exception is to achieve that  single SSID with dynamic VLAN from group police (NPS). MY HO have 26 AP and those are working in local mode.
    and branches are connected through flexconnect mode. and all are working with different-2 NPS. 
    Now i am facing a problem with this deployment are following.
    1- branch A have performance issue.
    2- HQ have performance issue.
    3- i don't want to go with dedicated NPS for every location. 
    In order to achieve this deployment i want only single SSID with primary and secondary NPS at my HQ with dynamic VLAN for respective departmental users vlans..
    above is my problem and concern. otherwise i am successfully achieving this solution with dedicated NPS with single group policy. but when i am going forward to achieve my expectation that time i am facing authentication issue at my HQ and sometimes am not able to get proper VLAN IPs. at my HQ. 
    kindly help me in that to understand where I am doing wrong things to achieve my expectation. 
    Thanks.
    Nalin    

    I am facing 2 different problems.
    1st issue- in existing setup we have throughput issue. (while downloading or uploading any data from the internet or Intranet,  that time wireless clients are facing slowness of the Speed. and same time when i am trying from LAN i am not facing any issue)
    2nd Issue- I want to achieve only single SSID with primary and secondary NPS (AD group is bind with vlan Attributes) with dynamic VLAN for respective departmental users.
    for Issue no 2 i have created SSID to achieve the single ssid parameter for every location. in order to achieve i have change all access points mode local to Flexconnect mode after that i have created AP groups location wise and then create flexconnect Groups where i have mapped all the vlan through AAA VLAN-ACL mapping. created interface group and mapped all the vlans in that group. 
    for more understanding please go through the below mentioned CLI view.
    Cisco Controller) >show wlan apgroups
    Total Number of AP Groups........................ 4
    Site Name........................................ GURGAON-AP-GROUP
    Site Description................................. GURGAON-AP-GROUP
    Venue Group Code................................. Unspecified
    Venue Type Code.................................. Unspecified
    NAS-identifier................................... Fractal-WLC1
    Client Traffic QinQ Enable....................... FALSE
    DHCPv4 QinQ Enable............................... FALSE
    AP Operating Class............................... Not-configured
    Capwap Prefer Mode............................... Not-configured
    RF Profile
    2.4 GHz band..................................... <none>
    5 GHz band....................................... <none>
    WLAN ID          Interface          Network Admission Control          Radio Pol                                                                                        icy
     3               gurgaon-interface    Disabled                          None
    --More-- or (q)uit
     4               gurgaon-guest        Disabled                          None
    *AP3600 with 802.11ac Module will only advertise first 8 WLANs on 5GHz radios.
    AP Name             Slots  AP Model             Ethernet MAC       Location          Port  Country  Priority
    GUR-AP-01            2     AIR-CAP2702I-D-K9    f4:4e:05:78:ae:e4  default location  1     IN       1
    GUR-AP-05            2     AIR-CAP2702I-D-K9    f4:4e:05:80:b5:18  default location  1     IN       1
    GUR-AP-03            2     AIR-CAP2702I-D-K9    bc:16:65:13:71:00  default location  1     IN       1
    GUR-AP-07            2     AIR-CAP2702I-D-K9    f4:4e:05:80:b3:f8  default location  1     IN       1
    GUR-AP-06            2     AIR-CAP2702I-D-K9    f4:4e:05:80:b3:e0  default location  1     IN       1
    GUR-AP-08            2     AIR-CAP2702I-D-K9    f4:4e:05:45:78:98  default location  1     IN       1
    GUR-AP-02            2     AIR-CAP2702I-D-K9    f4:4e:05:80:b3:2c  default location  1     IN       1
    GUR-AP-04            2     AIR-CAP2702I-D-K9    f4:4e:05:78:ae:64  default location  1     IN       1
    GUR-AP-09            2     AIR-CAP2702I-D-K9    f4:4e:05:80:b4:44  default location  1     IN       1
    Site Name........................................ MUMBAI-AP-GROUP
    Site Description................................. MUMBAI-AP-GROUP
    Venue Group Code................................. Unspecified
    Venue Type Code.................................. Unspecified
    --More-- or (q)uit
    NAS-identifier................................... Fractal-WLC1
    Client Traffic QinQ Enable....................... FALSE
    DHCPv4 QinQ Enable............................... FALSE
    AP Operating Class............................... Not-configured
    Capwap Prefer Mode............................... Not-configured
    RF Profile
    2.4 GHz band..................................... <none>
    5 GHz band....................................... <none>
    WLAN ID          Interface          Network Admission Control          Radio Policy
     1               group for mumbai     Disabled                          None
     2               guest wifi           Disabled                          None
    *AP3600 with 802.11ac Module will only advertise first 8 WLANs on 5GHz radios.
    AP Name             Slots  AP Model             Ethernet MAC       Location          Port  Country  Priority
    FAL-7-AP08           2     AIR-CAP2702I-D-K9    f0:7f:06:8d:24:d8         7th Floor  1     IN       3
    --More-- or (q)uit
    FAL-7-AP10           2     AIR-CAP2702I-D-K9    f0:7f:06:8d:25:18         7th Floor  1     IN       1
    FAL-7-AP14           2     AIR-CAP2702I-D-K9    f0:7f:06:bf:ad:e8         7th Floor  1     IN       1
    FAL-7-AP01           2     AIR-CAP2702I-D-K9    f0:7f:06:bf:b0:4c         7th Floor  1     IN       1
    FAL-7-AP07           2     AIR-CAP2702I-D-K9    f0:7f:06:30:92:bc         7th Floor  1     IN       1
    FAL-7-AP13           2     AIR-CAP2702I-D-K9    f0:7f:06:30:91:80         7th Floor  1     IN       1
    FAL-7-AP02           2     AIR-CAP2702I-D-K9    f0:7f:06:30:91:94         7th Floor  1     IN       1
    FAL-7-AP05           2     AIR-CAP2702I-D-K9    f0:7f:06:30:91:e8         7th Floor  1     IN       1
    FAL-7-AP12           2     AIR-CAP2702I-D-K9    f0:7f:06:8d:25:f0         7th Floor  1     IN       3
    FAL-7-AP03           2     AIR-CAP2702I-D-K9    f0:7f:06:8d:25:e4         7th Floor  1     IN       1
    FAL-7-AP06           2     AIR-CAP2702I-D-K9    f0:7f:06:30:91:84         7th Floor  1     IN       3
    FAL-7-AP04           2     AIR-CAP2702I-D-K9    f0:7f:06:bf:b0:14         7th Floor  1     IN       1
    FAL-7-AP09           2     AIR-CAP2702I-D-K9    f0:7f:06:92:b4:c8         7th Floor  1     IN       3
    FAL-7-AP11           2     AIR-CAP2702I-D-K9    f0:7f:06:30:93:08         7th Floor  1     IN       1
    Site Name........................................ MUMBAI-THIRD-FLOOR-AP
    Site Description................................. MUMBAI-THIRD-FLOOR-AP
    Venue Group Code................................. Unspecified
    Venue Type Code.................................. Unspecified
    NAS-identifier................................... Fractal-WLC1
    Client Traffic QinQ Enable....................... FALSE
    --More-- or (q)uit
    DHCPv4 QinQ Enable............................... FALSE
    AP Operating Class............................... Not-configured
    Capwap Prefer Mode............................... Not-configured
    RF Profile
    2.4 GHz band..................................... <none>
    5 GHz band....................................... <none>
    WLAN ID          Interface          Network Admission Control          Radio Policy
     1               group for mumbai     Disabled                          None
     2               guest wifi           Disabled                          None
    *AP3600 with 802.11ac Module will only advertise first 8 WLANs on 5GHz radios.
    AP Name             Slots  AP Model             Ethernet MAC       Location          Port  Country  Priority
    FAL-3-AP07           2     AIR-CAP2702I-D-K9    f0:7f:06:30:91:a4         3rd Floor  1     IN       3
    FAL-3-AP09           2     AIR-CAP2702I-D-K9    f0:7f:06:8d:25:94         3rd Floor  1     IN       3
    FAL-3-AP11           2     AIR-CAP2702I-D-K9    f4:0f:1b:73:00:74  3rd Floor- Eurek  1     IN       3
    FAL-3-AP06           2     AIR-CAP2702I-D-K9    f0:7f:06:bf:ae:d0         3rd Floor  1     IN       3
    --More-- or (q)uit
    FAL-3-AP10           2     AIR-CAP2702I-D-K9    f0:7f:06:92:b5:88         3rd Floor  1     IN       3
    FAL-3-AP08           2     AIR-CAP2702I-D-K9    f0:7f:06:92:b4:9c         3rd Floor  1     IN       3
    FAL-3-AP03           2     AIR-CAP2702I-D-K9    f0:7f:06:bf:af:a0         3rd Floor  1     IN       1
    FAL-3-AP12           2     AIR-CAP2702I-D-K9    f0:7f:06:92:b3:fc  3rd Floor- Eurek  1     IN       3
    FAL-3-AP02           2     AIR-CAP2702I-D-K9    f0:7f:06:8d:25:28         3rd Floor  1     IN       3
    FAL-3-AP01           2     AIR-CAP2702I-D-K9    f0:7f:06:92:b4:f4         3rd Floor  1     IN       3
    FAL-3-AP04           2     AIR-CAP2702I-D-K9    f0:7f:06:30:92:8c         3rd Floor  1     IN       2
    FAL-3-AP05           2     AIR-CAP2702I-D-K9    f0:7f:06:30:91:f4         3rd Floor  1     IN       3
    Site Name........................................ RAHEJA-AP-GROUP
    Site Description................................. RAHEJA-AP-GROUP
    Venue Group Code................................. Unspecified
    Venue Type Code.................................. Unspecified
    NAS-identifier................................... Fractal-WLC1
    Client Traffic QinQ Enable....................... FALSE
    DHCPv4 QinQ Enable............................... FALSE
    AP Operating Class............................... Not-configured
    Capwap Prefer Mode............................... Not-configured
    RF Profile
    --More-- or (q)uit
    2.4 GHz band..................................... <none>
    5 GHz band....................................... <none>
    WLAN ID          Interface          Network Admission Control          Radio Policy
     5               raheja-interface     Disabled                          None
     2               raheja-guest         Disabled                          None
    *AP3600 with 802.11ac Module will only advertise first 8 WLANs on 5GHz radios.
    AP Name             Slots  AP Model             Ethernet MAC       Location          Port  Country  Priority
    FAL-RAHEJA-AP04      2     AIR-CAP2702I-D-K9    f0:7f:06:8d:24:1c  Near Meeting Roo  1     IN       3
    FAL-RAHEJA-AP02      2     AIR-CAP2702I-D-K9    f0:7f:06:8d:37:3c   Confrennce Room  1     IN       3
    FAL-RAHEJA-AP03      2     AIR-CAP2702I-D-K9    f0:7f:06:30:93:48  Near Confrence R  1     IN       3
    FAL-RAHEJA-AP05      2     AIR-CAP2702I-D-K9    f0:7f:06:bf:ae:c0  Near Meeting Roo  1     IN       3
    FAL-RAHEJA-AP06      2     AIR-CAP2702I-D-K9    f0:7f:06:92:b3:a0  Near Server Room  1     IN       3
    FAL-RAHEJA-AP01      2     AIR-CAP2702I-D-K9    f0:7f:06:92:b3:20    Reception Area  1     IN       3
    FAL-RAHEJA-AP08      2     AIR-CAP2702I-D-K9    f0:7f:06:8d:25:68  USER BAY ROAD si  1     IN       1
    FAL-RAHEJA-AP09      2     AIR-CAP2702I-D-K9    f0:7f:06:92:b4:d4     Training Room  1     IN       1
    --More-- or (q)uit
    Site Name........................................ default-group
    Site Description................................. <none>
    NAS-identifier................................... Fractal-WLC1
    Client Traffic QinQ Enable....................... FALSE
    DHCPv4 QinQ Enable............................... FALSE
    AP Operating Class............................... Not-configured
    Capwap Prefer Mode............................... Not-configured
    RF Profile
    2.4 GHz band..................................... <none>
    5 GHz band....................................... <none>
    WLAN ID          Interface          Network Admission Control          Radio Policy
     1               group for mumbai     Disabled                          None
     2               guest wifi           Disabled                          None
     3               gurgaon-interface    Disabled                          None
     4               gurgaon-guest        Disabled                          None
     5               raheja-interface     Disabled                          None
     6               test                 Disabled                          None
    Cisco Controller) >show flexconnect group summary
    FlexConnect Group Summary: Count: 4
    Group Name                # Aps
    Gurgaon-AP                         9
    HQ-3RD-FLR-AP-GROUP                        12
    HQ-7THFLR-AP-GROUP                         14
    Raheja-AP-Group                            8
    (Cisco Controller) >show flexconnect group detail Gurgaon-AP
    Number of AP's in Group: 9
    bc:16:65:13:71:00    GUR-AP-03     Joined    Flexconnect
    f4:4e:05:45:78:98    GUR-AP-08     Joined    Flexconnect
    f4:4e:05:78:ae:64    GUR-AP-04     Joined    Flexconnect
    f4:4e:05:78:ae:e4    GUR-AP-01     Joined    Flexconnect
    f4:4e:05:80:b3:2c    GUR-AP-02     Joined    Flexconnect
    f4:4e:05:80:b3:e0    GUR-AP-06     Joined    Flexconnect
    f4:4e:05:80:b3:f8    GUR-AP-07     Joined    Flexconnect
    f4:4e:05:80:b4:44    GUR-AP-09     Joined    Flexconnect
    f4:4e:05:80:b5:18    GUR-AP-05     Joined    Flexconnect
    Efficient AP Image Upgrade ..... Disabled
    Master-AP-Mac     Master-AP-Name                    Model      Manual
    Group Radius Servers Settings:
    Type           Server Address    Port
                                             Primary       Unconfigured      Unconfigured
                                                                                          Secondary     Unconfigured      Unconfigured
    --More-- or (q)uit
    Group Radius AP Settings:
    AP RADIUS server............ Disabled
    EAP-FAST Auth............... Disabled
    LEAP Auth................... Disabled
    EAP-TLS Auth................ Disabled
    EAP-TLS CERT Download....... Disabled
    PEAP Auth................... Disabled
    Server Key Auto Generated... No
    Server Key..................     <hidden>
    Authority ID................ 436973636f0000000000000000000000
    Authority Info.............. Cisco A_ID
    PAC Timeout................. 0
    Multicast on Overridden interface config: Disabled
    DHCP Broadcast Overridden interface config: Disabled
    Number of User's in Group: 0
    Vlan :........................................... 203
            Ingress ACL :................................... None
            Egress ACL :.................................... None
    Vlan :........................................... 205
            Ingress ACL :................................... None
            Egress ACL :.................................... None
    Vlan :........................................... 204
    --More-- or (q)uit
            Ingress ACL :................................... None
            Egress ACL :.................................... None
    Vlan :........................................... 206
            Ingress ACL :................................... None
            Egress ACL :.................................... None
    Vlan :........................................... 207
            Ingress ACL :................................... None
            Egress ACL :.................................... None
    Vlan :........................................... 208
            Ingress ACL :................................... None
            Egress ACL :.................................... None
    Vlan :........................................... 209
            Ingress ACL :................................... None
            Egress ACL :.................................... None
    Vlan :........................................... 210
            Ingress ACL :................................... None
            Egress ACL :.................................... None
    Vlan :........................................... 211
            Ingress ACL :................................... None
            Egress ACL :.................................... None
    Vlan :........................................... 212
            Ingress ACL :................................... None
            Egress ACL :.................................... None
    --More-- or (q)uit
    Vlan :........................................... 216
            Ingress ACL :................................... None
            Egress ACL :.................................... None
    Vlan :........................................... 217
            Ingress ACL :................................... None
            Egress ACL :.................................... None
    Vlan :........................................... 218
            Ingress ACL :................................... None
            Egress ACL :.................................... None
    Group-Specific FlexConnect Wlan-Vlan Mapping:
    WLAN ID     Vlan ID
    WLAN ID   SSID                            Central-Dhcp  Dns-Override  Nat-Pat
    (Cisco Controller) >
    (Cisco Controller) >show wlan summary
    Number of WLANs.................................. 6
    WLAN ID  WLAN Profile Name / SSID               Status    Interface Name        PMIPv6 Mobility
    1        FRACTAL-EMP-MUMBAI / FRACTAL           Enabled   group for mumbai      none
    2        FRACTAL-GUEST / FRACTAL-GUEST          Enabled   guest wifi            none
    3        FRACTAL-EMP-GURGAON / FRACTAL-GURGAON  Enabled   gurgaon-interface     none
    4        GURGAON-GUEST / FRACTAL-GUEST-GURGAON  Enabled   gurgaon-guest         none
    5        RAHEJA-EMP-WIRELESS / FRACTAL-R        Enabled   raheja-interface      none
    6        TEST-SSID / TEST-SSID                  Enabled   test                  none
    hope this will give you proper understanding.  

  • 2 Cisco WLC 5508 controllers and software upgrade 7.6.130 + FUS 1.9

    Hi
    I have two WLC 5508 controllers that need 7.6.130 and FUS 1.9 installed. (Current version 7.3 and FUS 1.7)
    Configuration: One controller is at Site A and the other controller is at Site B (two different states..)
    They're configured so that if Site A goes down, Site A AP's will failover to Site B and vice versa ..
    - What would be the recommended approach for upgrading the software to 7.6.130.0 (from 7.3) and also upgrading FUS 1.9 (from 1.7)?
    My plan was to download 7.6.130.0 to both controllers and pre-download the software to all AP's (about 100 total between both sites) and then reboot the controllers at night at the same time? Or one before the other? 
    Step 2. Install FUS 1.9 to each controller.
    I'm concerned over what might happen during the upgrade and AP failover etc..
    Thanks

    This is what I would do:
    Upload v7.6.130.0 to all WLCs and then use the pre image download to push the image to all access points. 
    Dont reboot the wlc
    Image swap in the access points so that v7.6.130.0 is primary
    Move all access point to one of the WLCs (A)
    Enable ap AAA authentication on the WLC that has no access points and the one you will work on first.  This prevents access points from joining  
    Reboot the WLC (A)
    Upload the FUS 1.9.0.0
    Reboot WLC (A) this takes up to 45 minutes
    When the WLC (A) comes back online, uncheck ap AAA authentication
    Move access points from WLC (B) to WLC (A)
    Enable ap  AAA authentication on  WLC (B)
    Perform all the other task you did earlier on WLC (A)
    That's it.
    -Scott

  • Cannot add WLC 5508 to Prime Infrastructure 2.1

    Regards,
    I've been migrating / implementing a WCS to PI 2.1. I had several problems at first to add the 11 WLC we have to PI which I could be solving by trying and testing as I have not found many references by Cisco when it comes to troubleshooting when deploying PI.
    I have several queries:
    1. The WCS was added 11 WLC using different SNMP communities are configured on each of them. At first when trying to add the WLC had PI SNMP communication problems. I performed the test to eliminate any of the WLC added to WCS and add it again with some communities already existing R / W without any problem. At the end, I could not add the WLC so I had to create an SNMP community with the IP of Prime in the WLC so that they can be added. Does anyone know what is the cause of this?
    2. I could not add a WLC 5508 IOS 7.3 using this method, even creating an SNMP community and IP mask 0.0.0.0 / 0. No access list or FW in between the WLC These WLC are spread over several countries but i was able to add the other WLC adding a community in each WLC pointing to the IP of Prime. It is similar to this case:
    https://supportforums.cisco.com/discussion/12232506/cannot-add-wlc-5508-v761200-prime-infrastructure-21
    Thanks for the help.

    It turns out that this situation was caused by a bug in 7.6.120.0 (CSCuo73572).
    TAC handed me an escalation image (7.6.120.16) that fixed this. 
    Added the controllers sucessfully on the first try. 
    Phill

  • Converted 1140 AP can't join the WLC 5508

    Hello! Please, help me to sort my problem out.
    We have bought autonomous APs   AIR-AP1141N-E-K9 and converted them to the lightweight mode, but they cannot join the WLC 5508. The errors are below. There were NO problems with the LAPs that were bought before, together with the WLC.
    AP's IP: 172.22.90.27   IOS version  12.4
    WLC's IP: 172.22.90.20   IOS version 6.0.188.0
    ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
    This Discussion has been converted into document:- https://supportforums.cisco.com/docs/DOC-23054
    +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
    logs from the AP:
    Translating "CISCO-LWAPP-CONTROLLER"...domain server (255.255.255.255)
    *Oct 13 21:37:06.044: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
    *Oct 13 21:37:06.045: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
    *Oct 13 21:37:06.046: bsnInitRcbSlot: slot 1 has NO radio
    *Oct 13 21:37:06.056: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to a
    dministratively down
    *Oct 13 21:37:06.066: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to r
    eset
    *Oct 13 21:37:06.098: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up
    Translating "CISCO-CAPWAP-CONTROLLER"...domain server (255.255.255.255)
    *Oct 13 21:37:15.060: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-LWAPP-CONTROLL
    ER
    *Oct 13 21:37:24.060: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROL
    LER
    *Oct 13 21:37:34.060: %CAPWAP-3-ERRORLOG: Go join a capwap controller
    *Oct 13 21:38:34.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_i
    p: 172.22.90.20 peer_port: 5246
    *Oct 13 21:38:34.000: %CAPWAP-5-CHANGED: CAPWAP changed state to
    *Oct 13 21:38:34.822: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully
    peer_ip: 172.22.90.20 peer_port: 5246
    *Oct 13 21:38:34.823: %CAPWAP-5-SENDJOIN: sending Join Request to 172.22.90.20
    *Oct 13 21:38:34.823: %CAPWAP-5-CHANGED: CAPWAP changed state to JOIN
    *Oct 13 21:38:34.825: %CAPWAP-3-ERRORLOG: Unencrypted non-discovery CAPWAP Contr
    ol Message from 172.22.90.20
    *Oct 13 21:38:34.825: %CAPWAP-3-ERRORLOG: Invalid AC Message Type 4.
    *Oct 13 21:38:34.825: %CAPWAP-3-ERRORLOG: Failed to handle capwap control messag
    e from controller
    *Oct 13 21:38:39.823: %CAPWAP-5-SENDJOIN: sending Join Request to 172.22.90.20
    *Oct 13 21:38:39.823: %CAPWAP-3-ERRORLOG: Unencrypted non-discovery CAPWAP Contr
    ol Message from 172.22.90.20
    *Oct 13 21:38:39.823: %CAPWAP-3-ERRORLOG: Invalid AC Message Type 4.
    *Oct 13 21:38:39.823: %CAPWAP-3-ERRORLOG: Failed to handle capwap control messag
    e from controller
    *Oct 13 21:38:39.824: %CAPWAP-3-ERRORLOG: Failed to process unencrypted capwap p
    acket from 172.22.90.20
    *Oct 13 21:39:33.999: %DTLS-5-SEND_ALERT: Send WARNING : Close notify Alert to 1
    72.22.90.20:5246
    *Oct 13 21:39:34.000: %CAPWAP-3-ERRORLOG: Go join a capwap controller
    *Oct 13 21:38:34.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_i
    p: 172.22.90.20 peer_port: 5246
    *Oct 13 21:38:34.000: %CAPWAP-5-CHANGED: CAPWAP changed state to
    *Oct 13 21:38:34.001: %DTLS-5-PEER_DISCONNECT: Peer 172.22.90.20 has closed conn
    ection.
    *Oct 13 21:38:34.001: %DTLS-5-SEND_ALERT: Send WARNING : Close notify Alert to 1
    72.22.90.20:5246
    *Oct 13 21:38:34.001: %CAPWAP-3-ERRORLOG: Invalid event 38 & state 3 combination
    *Oct 13 21:38:34.125: %CAPWAP-3-ERRORLOG: Dropping dtls packet since session is
    not established.
    logs from the WLC:
    debug capwap events enable
    *Dec 21 15:02:06.244: 68:bc:0c:63:3d:a0 DTLS keys for Control Plane deleted successfully for AP 172.22.90.27
      *Dec 21 15:02:06.246: 68:bc:0c:63:3d:a0 DTLS connection closed event receivedserver (172:22:90:20/5246) client (172:22:90:27/21077)
    *Dec 21 15:02:06.246: 68:bc:0c:63:3d:a0 Entry exists for AP (172:22:90:27/21077)
    *Dec 21 15:02:06.246: 68:bc:0c:63:3d:a0 apfSpamProcessStateChangeInSpamContext: Deregister LWAPP event for AP 68:bc:0c:63:3d:a0 slot 0
    *Dec 21 15:02:06.246: 68:bc:0c:63:3d:a0 Deregister LWAPP event for AP 68:bc:0c:63:3d:a0 slot 0
    *Dec 21 15:02:06.246: 68:bc:0c:63:3d:a0 apfSpamProcessStateChangeInSpamContext: Deregister LWAPP event for AP 68:bc:0c:63:3d:a0 slot 1
    *Dec 21 15:02:06.246: 68:bc:0c:63:3d:a0 Deregister LWAPP event for AP 68:bc:0c:63:3d:a0 slot 1
    Ble
    *Dec 21 15:04:03.194: 68:bc:0c:63:3d:a0 capwap_ac_platform.c:1223 - Operation State 0 ===> 4
    *Dec 21 15:04:03.194: 68:bc:0c:63:3d:a0 Register LWAPP event for AP 68:bc:0c:63:3d:a0 slot 0
      *Dec 21 15:05:36.253: 68:bc:0c:63:3d:a0 Join Version: = 100711424
    *Dec 21 15:05:36.253: 68:bc:0c:63:3d:a0 Join resp: CAPWAP Maximum Msg element len = 93
    debug capwap errors enable
    *Dec 21 16:16:51.879: 68:bc:0c:63:3d:a0 DTLS connection was closed
    *Dec 21 16:17:09.940: 68:bc:0c:63:3d:a0 Join Priority Processing status = 0, Incoming Ap's Priority 1, MaxLrads = 12, joined Aps =5
    debug capwap detail enable
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 CAPWAP Control Msg Received from 172.22.90.27:21078
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 packet received of length 281 from 172.22.90.27:21078
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Msg Type = 3 Capwap state = 5
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Join resp: Result Code message element len = 8
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 1. 47 0
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 2. 232 3
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 3. 6 0
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 4. 12 0
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Join resp: AC Descriptor message element len = 48
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 acName = Wi-Fi_Controller
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Join resp: AC Name message element len = 68
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Join resp: WTP Radio Information message element len = 77
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Join resp: CAPWAP Control IPV4 Address len = 87
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Sending encrypted packet to AP 172:22:90:27 (21078)
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Releasing WTP
    *Dec 21 16:24:12.212: 68:bc:0c:63:3d:a0 CAPWAP Control Msg Received from 172.22.90.27:21077
    *Dec 21 16:24:12.212: 68:bc:0c:63:3d:a0 DTLS connection 0x167c8b20 closed by controller
    *Dec 21 16:24:12.212: DTL Deleting AP 9 - 0.0.0.0
    *Dec 21 16:24:12.214: CAPWAP DTLS connection closed msg
    *Dec 21 16:24:12.216: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'mfpSendEventReport+168' for AP 68:bc:0c:63:3d:a0(0)
    *Dec 21 16:24:12.216: Received SPAM_MFP_RADIO_DOWN message
    *Dec 21 16:24:12.218: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'l2roamInit+560' for AP 68:bc:0c:63:3d:a0(0)
    *Dec 21 16:24:12.220: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'apfSpamCallbackInSpamContext+1224' for AP 68:bc:0c:63:3d:a0(0)
    *Dec 21 16:24:12.222: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'apfSpamSendBlackListTable+376' for AP 68:bc:0c:63:3d:a0(0)
    *Dec 21 16:24:12.224: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'rrmIappSendChdPacket+2320' for AP 68:bc:0c:63:3d:a0(0)
    *Dec 21 16:24:12.226: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'asTrackInitTask+19360' for AP 68:bc:0c:63:3d:a0(0)
    *Dec 21 16:24:12.228: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'mfpSendEventReport+168' for AP 68:bc:0c:63:3d:a0(1)
    *Dec 21 16:24:12.228: Received SPAM_MFP_RADIO_DOWN message
    *Dec 21 16:24:12.230: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'l2roamInit+560' for AP 68:bc:0c:63:3d:a0(1)
    *Dec 21 16:24:12.232: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'apfSpamCallbackInSpamContext+1224' for AP 68:bc:0c:63:3d:a0(1)
    *Dec 21 16:24:12.234: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'apfSpamSendBlackListTable+376' for AP 68:bc:0c:63:3d:a0(1)
    *Dec 21 16:24:12.236: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'rrmIappSendChdPacket+2320' for AP 68:bc:0c:63:3d:a0(1)
    *Dec 21 16:24:12.238: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'asTrackInitTask+19360' for AP 68:bc:0c:63:3d:a0(1)
    *Dec 21 16:24:12.238: 68:bc:0c:63:3d:a0 Deleting and removing AP 68:bc:0c:63:3d:a0 from fast path
    P.S. The time is set to the WLC with the NTP
    P.P.S. Don't lookup at the time the logs were made - they were made not during the same day/time

    I have solved this as soon as published my problem!!!
    the answer is published here:
    https://supportforums.cisco.com/thread/2004491
    especially in the post of Matthew Fowler
    Hi,
    Please take a look at CSCte01087.
    I see that your WLC is 10.0.13.5 and your AP is 10.0.13.28/24 so they are on the same subnet. I also see your AP MAC address does not begin with 00. This is why I believe it is relevant.
    Please try the workaround or open a TAC case if you need a fix.
    -Matt
    Symptom:
    An access point running 6.0.188.0 code may be unable to join a WLC5508.
    Messages similar to the following will be seen on the AP.
       %CAPWAP-3-ERRORLOG: Invalid AC Message Type 4.
       %CAPWAP-3-ERRORLOG: Unencrypted non-discovery CAPWAP Control Message
    Conditions:
    At least one of the following conditions pertains:
    - The high order byte of the AP's MAC address is nonzero, and the AP is in
    the same subnet as the WLC5508's management (or AP manager) interface
    - The WLC's management (or AP manager) interface's default gateway's
    MAC address' high order byte is nonzero.
    Workaround:
    If the MAC address of the WLC's default gateway does not begin with 00,
    and if all of the APs' MAC addresses begin with 00, then: you can put
    the APs into the same subnet as the WLC's management (or AP manager)
    interface.
    In the general case, for the situation where the WLC's default gateway's
    MAC does not begin with 00, you can address this by changing it to begin
    with 00. Some methods for doing this include:
    -- use the "mac-address" command on the gateway, to set a MAC address
    that begins with 00
    -- then enable HSRP on the gateway (standby ip ww.xx.yy.zz) and use this
    IP as the WLC's gateway.
    For the case where the APs' MAC addresses do not begin with 00, then make
    sure that they are *not* in the same subnet as the WLC's management
    (AP manager) interface, but are behind a router.
    Another workaround is to downgrade to 6.0.182.0.  However, after
    downgrading the WLC to 6.0.182.0, any APs that have 6.0.188.0 IOS
    (i.e. 12.4(21a)JA2) still installed on them will be unable to join.
    Therefore, after downgrading the WLC, the APs will need to have a
    pre-12.4(21a)JA2 rcvk9w8 or k9w8 image installed on them.
    different vlan!!!! yes! thank you Matthew Fowler sooooo much!!!!

  • 3602i CAP unable to join WLC 5508

    Hi All,
    Hope to you a very happy new year,
    I have an (AIR-CAP3602i-E-K9) and I tried to join it to WLC 5508 but I'm facing an error,
    I get this error from the LAP 1310 console as below:
    Reading cookie from SEEPROM
    Base Ethernet MAC address: 60:73:5c:ad:cb:9c
    Boot CMD: 'boot  flash:/ap3g2-rcvk9w8-mx/ap3g2-rcvk9w8-xx;flash:/ap3g2-rcvk9w8-mx/ap3g2-rcvk9w8-mx'
    Loading "flash:/ap3g2-rcvk9w8-mx/ap3g2-rcvk9w8-xx"...#####################
    File "flash:/ap3g2-rcvk9w8-mx/ap3g2-rcvk9w8-xx" uncompressed and installed, entry point: 0x2003000
    executing...
                  Restricted Rights Legend
    Use, duplication, or disclosure by the Government is
    subject to restrictions as set forth in subparagraph
    (c) of the Commercial Computer Software - Restricted
    Rights clause at FAR sec. 52.227-19 and subparagraph
    (c) (1) (ii) of the Rights in Technical Data and Computer
    Software clause at DFARS sec. 252.227-7013.
               cisco Systems, Inc.
               170 West Tasman Drive
               San Jose, California 95134-1706
    Cisco IOS Software, C3600 Software (AP3G2-RCVK9W8-M), Version 15.2(2)JA, RELEASE SOFTWARE (fc1)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2012 by Cisco Systems, Inc.
    Compiled Thu 23-Aug-12 02:43 by prod_rel_team
    Initializing flashfs...
    flashfs[2]: 6 files, 3 directories
    flashfs[2]: 0 orphaned files, 0 orphaned directories
    flashfs[2]: Total bytes: 31997952
    flashfs[2]: Bytes used: 7015936
    flashfs[2]: Bytes available: 24982016
    flashfs[2]: flashfs fsck took 9 seconds.
    flashfs[2]: Initialization complete.
    flashfs[3]: 0 files, 1 directories
    flashfs[3]: 0 orphaned files, 0 orphaned directories
    flashfs[3]: Total bytes: 12257280
    flashfs[3]: Bytes used: 1024
    flashfs[3]: Bytes available: 12256256
    flashfs[3]: flashfs fsck took 0 seconds.
    flashfs[3]: Initialization complete....done Initializing flashfs.
    This product contains cryptographic features and is subject to United
    States and local country laws governing import, export, transfer and
    use. Delivery of Cisco cryptographic products does not imply
    third-party authority to import, export, distribute or use encryption.
    Importers, exporters, distributors and users are responsible for
    compliance with U.S. and local country laws. By using this product you
    agree to comply with applicable laws and regulations. If you are unable
    to comply with U.S. and local laws, return this product immediately.
    A summary of U.S. laws governing Cisco cryptographic products may be found at:
    http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
    If you require further assistance please contact us by sending email to
    [email protected].
    Warning:  the compile-time code checksum does not appear to be present.
    cisco AIR-CAP3602I-E-K9    (PowerPC) processor (revision A0) with 180214K/81920K bytes of memory.
    Processor board ID FCZ1642J01K
    PowerPC CPU at 800Mhz, revision number 0x2151
    Last reset from power-on
    LWAPP image version 7.3.1.73
    1 Gigabit Ethernet interface
    32K bytes of flash-simulated non-volatile configuration memory.
    Base ethernet MAC Address: 60:73:5C:AD:CB:9C
    Part Number                          : 73-14521-02
    PCA Assembly Number                  : 800-37501-02
    PCA Revision Number                  : A0
    PCB Serial Number                    : FOC16352BJ0
    Top Assembly Part Number             : 800-35852-02
    Top Assembly Serial Number           : FCZ1642J01K
    Top Revision Number                  : C0
    Product/Model Number                 : AIR-CAP3602I-E-K9
    % Please define a domain-name first.
    logging facility kern
            ^
    % Invalid input detected at '^' marker.
    logging trap emergencies
            ^
    % Invalid input detected at '^' marker.
    logging facility kern
            ^
    % Invalid input detected at '^' marker.
    logging trap emergencies
            ^
    % Invalid input detected at '^' marker.
    Press RETURN to get started!
    *Mar  1 00:00:10.355: %LWAPP-3-CLIENTERRORLOG: Config load from flash failed. Initialising Cfg
    *Mar  1 00:00:11.971: %LINK-6-UPDOWN: Interface GigabitEthernet0, changed state to up
    *Mar  1 00:00:12.575: %SYS-5-RESTART: System restarted --
    Cisco IOS Software, C3600 Software (AP3G2-RCVK9W8-M), Version 15.2(2)JA, RELEASE SOFTWARE (fc1)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2012 by Cisco Systems, Inc.
    Compiled Thu 23-Aug-12 02:43 by prod_rel_teamlwapp_crypto_init: MIC Present and Parsed Successfully
    *Mar  1 00:00:13.603: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to up
    *Mar  1 00:00:15.387: DPAA Initialization Complete
    *Mar  1 00:00:15.387: %SYS-3-HARIKARI: Process DPAA INIT top-level routine exited
    *Mar  1 00:00:15.979: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to up
    no bridge-group 1 source-learning
                       ^
    % Invalid input detected at '^' marker.
    %Default route without gateway, if not a point-to-point interface, may impact performance
    *Mar  1 00:00:32.327: %CDP_PD-2-POWER_LOW: All radios disabled - NEGOTIATED WS-C2960S-48FPD-L (10bd.18a5.6082)
    *Mar  1 00:00:48.579: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address 10.114.42.204, mask 255.255.255.128, hostname AP6073.5cad.cb9c
    Translating "CISCO-CAPWAP-CONTROLLER"...domain server (10.114.44.129) (8.8.8.8)
    *Mar  1 00:00:59.459: %CAPWAP-5-DHCP_OPTION_43: Controller address 10.114.44.131 obtained through DHCP
    *Mar  1 00:00:59.459: %CAPWAP-3-ERRORLOG: Did not get log server settings from DHCP.
    *Mar  1 00:01:00.015: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROLLER
    *Mar  1 00:01:00.015: %CAPWAP-3-ERRORLOG: Discovery response from MWAR 'CIR906.WLC.5508'running version 7.0.235.3 is rejected.
    *Mar  1 00:01:00.015: %CAPWAP-3-ERRORLOG: Failed to decode discovery response.
    *Mar  1 00:01:00.015: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 2 state 2.
    *Mar  1 00:01:00.015: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller
    *Mar  1 00:01:00.015: %CAPWAP-3-ERRORLOG: Failed to process unencrypted capwap packet from 10.114.44.131
    *Mar  1 00:01:10.015: %CAPWAP-3-ERRORLOG: Discovery response from MWAR 'CIR906.WLC.5508'running version 7.0.235.3 is rejected.
    *Mar  1 00:01:10.015: %CAPWAP-3-ERRORLOG: Failed to decode discovery response.
    *Mar  1 00:01:10.015: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 2 state 2.
    *Mar  1 00:01:10.015: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller
    *Mar  1 00:01:10.015: %CAPWAP-3-ERRORLOG: Failed to process unencrypted capwap packet from 10.114.44.131
    *Mar  1 00:01:20.015: %CAPWAP-3-ERRORLOG: Discovery response from MWAR 'CIR906.WLC.5508'running version 7.0.235.3 is rejected.
    *Mar  1 00:01:20.015: %CAPWAP-3-ERRORLOG: Failed to decode discovery response.
    *Mar  1 00:01:20.015: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 2 state 2.
    *Mar  1 00:01:20.015: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller
    *Mar  1 00:01:20.015: %CAPWAP-3-ERRORLOG: Failed to process unencrypted capwap packet from 10.114.44.131
    *Mar  1 00:01:30.015: %CAPWAP-3-ERRORLOG: Discovery response from MWAR 'CIR906.WLC.5508'running version 7.0.235.3 is rejected.
    *Mar  1 00:01:30.015: %CAPWAP-3-ERRORLOG: Failed to decode discovery response.
    *Mar  1 00:01:30.015: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 2 state 2.
    *Mar  1 00:01:30.015: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller
    *Mar  1 00:01:30.015: %CAPWAP-3-ERRORLOG: Failed to process unencrypted capwap packet from 10.114.44.131
    *Mar  1 00:01:32.343: %CDP_PD-2-POWER_LOW: All radios disabled - NEGOTIATED WS-C2960S-48FPD-L (10bd.18a5.6082)
    *Mar  1 00:01:40.015: %CAPWAP-3-ERRORLOG: Discovery response from MWAR 'CIR906.WLC.5508'running version 7.0.235.3 is rejected.
    *Mar  1 00:01:40.015: %CAPWAP-3-ERRORLOG: Failed to decode discovery response.
    *Mar  1 00:01:40.015: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 2 state 2.
    *Mar  1 00:01:40.015: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller
    *Mar  1 00:01:40.015: %CAPWAP-3-ERRORLOG: Failed to process unencrypted capwap packet from 10.114.44.131
    Not in Bound state.
    *Mar  1 00:01:55.515: %CAPWAP-3-DHCP_RENEW: Could not discover WLC using DHCP IP. Renewing DHCP IP.
    *Mar  1 00:02:02.519: %CAPWAP-3-ERRORLOG: Invalid event 38 & state 2 combination.
    *Mar  1 00:02:02.555: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address 10.114.42.205, mask 255.255.255.128, hostname AP6073.5cad.cb9c
    Translating "CISCO-CAPWAP-CONTROLLER"...domain server (10.114.44.129) (8.8.8.8)
    *Mar  1 00:02:06.515: %CAPWAP-5-DHCP_OPTION_43: Controller address 10.114.44.131 obtained through DHCP
    *Mar  1 00:02:06.515: %CAPWAP-3-ERRORLOG: Did not get log server settings from DHCP.
    *Mar  1 00:02:06.631: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROLLER
    *Mar  1 00:02:06.631: %CAPWAP-3-ERRORLOG: Discovery response from MWAR 'CIR906.WLC.5508'running version 7.0.235.3 is rejected.
    *Mar  1 00:02:06.631: %CAPWAP-3-ERRORLOG: Failed to decode discovery response.
    *Mar  1 00:02:06.631: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 2 state 2.
    *Mar  1 00:02:06.631: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller
    *Mar  1 00:02:06.631: %CAPWAP-3-ERRORLOG: Failed to process unencrypted capwap packet from 10.114.44.131
    *Mar  1 00:02:16.631: %CAPWAP-3-ERRORLOG: Discovery response from MWAR 'CIR906.WLC.5508'running version 7.0.235.3 is rejected.
    *Mar  1 00:02:16.631: %CAPWAP-3-ERRORLOG: Failed to decode discovery response.
    *Mar  1 00:02:16.631: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 2 state 2.
    *Mar  1 00:02:16.631: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller
    *Mar  1 00:02:16.631: %CAPWAP-3-ERRORLOG: Failed to process unencrypted capwap packet from 10.114.44.131
    *Mar  1 00:02:26.631: %CAPWAP-3-ERRORLOG: Discovery response from MWAR 'CIR906.WLC.5508'running version 7.0.235.3 is rejected.
    *Mar  1 00:02:26.631: %CAPWAP-3-ERRORLOG: Failed to decode discovery response.
    *Mar  1 00:02:26.631: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 2 state 2.
    *Mar  1 00:02:26.631: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller
    *Mar  1 00:02:26.631: %CAPWAP-3-ERRORLOG: Failed to process unencrypted capwap packet from 10.114.44.131
    Please Advise,
    Thanks in Advanced,
    Ahmed,

    Your WLC is running a 7.0.235.3.  This firmware is suitable for your 1300 but you need at least 7.2.X to run 3600.
    As I've mentioned in your other thread, you can get a refurbished 4402/4404 cheap from Cisco Refurbished.  You can use the 4400 to run your 1310 and the 5508 to run the newer APs.

  • AIR-CAP1602i cannot join a WLC 5508 controller

    Hello,
    I'm managing a large number of access points on a Cisco wlc 5508 controller.
    We've recently purchased a bunch of new AIR-CAP1602I-E-K9.
    note that we already have AIR-CAP1602I-E-K9 and other models in production.
    These A.P are not able to join the controller for some reason, I've tried a lot of different things but I am now at a loss.
    I have checked the regulatory domain, upgraded the FUS, manually upgraded the software version of the LAP to match the version on the other A.P.
    I even downgraded/upgraded the WLC code (version 7.4.x and 8.0)
    I use the dhcp option 43 to to send the controller IP.
    Here are the info that can help:
    errors:
    #on A.P
    *Dec 12 09:24:49.659: %CAPWAP-3-ERRORLOG: Invalid event 10 & state 5 combination.
    *Dec 12 09:24:49.659: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 10 state 5.
    *Dec 12 09:24:49.659: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller
    #on WLC
    Lwapp join request rejected (WLC version 7.6.130.0)
    Failed to add database entry (WLC version 8.0)
    WLC sysinfo
    Manufacturer's Name.............................. Cisco Systems Inc.
    Product Name..................................... Cisco Controller
    Product Version.................................. 7.6.130.0
    Bootloader Version............................... 1.0.20
    Field Recovery Image Version..................... 7.6.101.1
    Firmware Version................................. FPGA 1.7, Env 1.8, USB console 2.2
    Build Type....................................... DATA + WPS
    System Name...................................... XXX
    System Location..................................
    System Contact...................................
    System ObjectID.................................. 1.3.6.1.4.1.9.1.1069
    Redundancy Mode.................................. Disabled
    IP Address....................................... XXX
    Last Reset....................................... Software reset
    System Up Time................................... 6 days 4 hrs 16 mins 27 secs
    System Timezone Location.........................
    System Stats Realtime Interval................... 5
    System Stats Normal Interval..................... 180
    Configured Country............................... Multiple Countries:CA,FR
    Operating Environment............................ Commercial (0 to 40 C)
    Internal Temp Alarm Limits....................... 0 to 65 C
    Internal Temperature............................. +41 C
    External Temperature............................. +22 C
    Fan Status....................................... OK
    State of 802.11b Network......................... Enabled
    State of 802.11a Network......................... Enabled
    Number of WLANs.................................. 7
    Number of Active Clients......................... 1977
    Burned-in MAC Address............................ A4:93:4C:B0:E4:C0
    Power Supply 1................................... Present, OK
    Power Supply 2................................... Present, OK
    Maximum number of APs supported.................. 250
    AP sh version
    AP58f3.9cb8.3701#sh version
    Cisco IOS Software, C1600 Software (AP1G2-K9W8-M), Version 15.2(4)JB6, RELEASE SOFTWARE (fc1)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2014 by Cisco Systems, Inc.
    Compiled Fri 22-Aug-14 10:56 by prod_rel_team
    ROM: Bootstrap program is C1600 boot loader
    BOOTLDR: C1600 Boot Loader (AP1G2-BOOT-M) LoaderVersion 15.2(2)JAX, RELEASE SOFTWARE (fc1)
    AP58f3.9cb8.3701 uptime is 31 minutes
    System returned to ROM by power-on
    System image file is "flash:/ap1g2-k9w8-mx.152-4.JB6/ap1g2-k9w8-mx.152-4.JB6"
    Last reload reason:
    This product contains cryptographic features and is subject to United
    States and local country laws governing import, export, transfer and
    use. Delivery of Cisco cryptographic products does not imply
    third-party authority to import, export, distribute or use encryption.
    Importers, exporters, distributors and users are responsible for
    compliance with U.S. and local country laws. By using this product you
    agree to comply with applicable laws and regulations. If you are unable
    to comply with U.S. and local laws, return this product immediately.
    A summary of U.S. laws governing Cisco cryptographic products may be found at:
    http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
    If you require further assistance please contact us by sending email to
    [email protected].
    cisco AIR-CAP1602I-E-K9 (PowerPC) processor (revision B0) with 229366K/32768K bytes of memory.
    Processor board ID FGL1832X5QU
    PowerPC CPU at 533MHz, revision number 0x2151
    Last reset from power-on
    LWAPP image version 7.6.100.0
    1 Gigabit Ethernet interface
    2 802.11 Radios
    32K bytes of flash-simulated non-volatile configuration memory.
    Base ethernet MAC Address: 58:F3:9C:B8:37:01
    Part Number                          : 73-14671-04
    PCA Assembly Number                  : 000-00000-00
    PCA Revision Number                  :
    PCB Serial Number                    : FOC183171L4
    Top Assembly Part Number             : 800-38552-01
    Top Assembly Serial Number           : FGL1832X5QU
    Top Revision Number                  : A0
    Product/Model Number                 : AIR-CAP1602I-E-K9
    AP sh inventory
    NAME: "AP1600", DESCR: "Cisco Aironet 1600 Series (IEEE 802.11n) Access Point"
    PID: AIR-CAP1602I-E-K9 , VID: V01, SN: FGL1832X5QU
    Thanks for your help !

    Hi Olivier,
    The error messages that you have on the debugs:
    *Dec 12 09:24:49.659: %CAPWAP-3-ERRORLOG: Invalid event 10 & state 5 combination.
    *Dec 12 09:24:49.659: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 10 state 5.
    *Dec 12 09:24:49.659: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller
    It is related to the bug: CSCuh46442
    https://tools.cisco.com/bugsearch/bug/CSCuh46442/?referring_site=ss
    This bug is resolved in version : 8.0.100.0
    http://www.cisco.com/c/en/us/td/docs/wireless/controller/release/notes/crn80.html#pgfId-1163951
    Can you please paste here "show ap auth-list" from the controller CLI?
    I suggest to enable MIC if it is not enabled, and then check if the AP's will join or not.
    Kind Regards
    Mohammad Setan

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