WLC 5508 - upgrade image + H-REAP

All, good day.
I have a bug reported (CSCsy23704) for the H-REAP functionality. This sunday I will perform an image upgrade to try to solve this issue.
What would it be the best image to go for?.
After the upgrade, what will happen with the APs?, should I reconfigure them or they will enter in contact with the WLC automatically?.
Current image is 6.0.199.0
The WLC is a 5508
Thanks in advance!!

After you load the code on the WLC you can use the pre download feature. Tis will allow you to push the new image to the ap before you reboot.
Steve
Sent from Cisco Technical Support iPad App

Similar Messages

Some C1242 Radios are disabled after WLC 5508 upgrade to 7.3.101.0

          One week ago I use a WLC 5508 to place and replace another WLC 5508 with version 6.0.199.4, when I conect the new WLC all AP´s works OK only 10 dont work and not are recognizes from the WLC with version 7.3.101.0. The fail is the radios stay disabled. All ap´s are AIR-AP1242G-AK9 . See the image below, the only difference this ten AP´s are conected in switches cisco all the rest are connected in switches of ohter vendor.
If possible some command in the configuration is not neccesary and make the bad function?
This is tipically config apllied by the customer in they cisco switches
interface   GigabitEthernet0/22
description PB-RS-A22
switchport access vlan 5
switchport mode access
switchport port-security
switchport port-security aging time 2
switchport port-security violation restrict
switchport port-security aging type   inactivity
macro description cisco-desktop
spanning-tree portfast
spanning-tree bpduguard enable
I reed some documents but i don´t found the right solution can any help me?
Thank

Are the APs being powered through POE or perhaps an injector (if injector, do you have the injector override enabled for joined APs with their radios down?) What's the disparity of the models; are all 1242s in this "down radio" state, or only the 1242s plugged in to the Cisco Switches?
When you say the 10 don't work and are not "recognized" by the WLC, are you indicating that they have not re-joined the newer WLC or are they joined but their radios are not operationally up? Please clarify the state of these APs.
http://www.cisco.com/en/US/docs/wireless/controller/release/notes/crn73.html#wp965532
Please note that a version prior to 7.0.98.0 cannot be upgraded directly to 7.3.101.0 from the WLC perspective, but it's possible your 1242 AP's image (used from the 6.0.199.4 release) is not able to properly join and download code for the 7.3.101.0 WLC that was put in to place. The 1242 APs in your scenario would still be running the old 6.0.199.4 image.
I'm curious what all is or isn't happening from the questions above, but you may need to load a newer recovery release on the 1242s to have them join properly - or - downgrade the WLC to a version that allows a direct upgrade from 6.0.199.4 such as 7.0.240.0. Let the APs join the downgraded WLC and finish up any image downloads and re-join, then upgrade the WLC back to 7.3.101.0 (would recommend latest 7.3.112.0 instead) and see if they rejoin and radios are online.

WLC 5508 upgrade

Hi All,
We currently have 4 x WLC 5500 (AIR-CT5508-K9) V01 and V02
So two in one datacenter and the other two in another datacenter. They are connected via Mobility group to and BOYD open wifi with an Anchor WLC the other 1.
All four of them are 7.4.110.0 and the APs we use are AIR-LAP1142N-E-K9 and AIR-CAP2602I-E-K9.
We are looking to get 2700 or 3700 AP so we can use 802.11ac, but we need to upgrade all WLC to 7.6.130.0.
1. is it a direct upgrade from 7.4.110.0 to 7.6.130.0?
2. If I upgrade one datacenter one weekend and the other next weekend, during that week two WLC would be 7.4 and other two 7.6 would it break or cause issue with Mobility group to and BOYD open wifi with an Anchor WLC?
3. Can any please provide step to step guide for the upgrade from 7.4 to 7.6?
Many Thanks
appreciate it :)

Hi Rasika,
Many Thanks for your reply and help!
1. In regards to Upgrade the FUS, is it required to be upgraded once the WLC are upgraded to 7.6 or is just good practice?
2. Or I can I upgrade the FUS another time?
Here is our sysinfo
(Cisco Controller) >show sysinfo
Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.4.110.0
Bootloader Version............................... 1.0.1
Field Recovery Image Version..................... 6.0.182.0
Firmware Version................................. FPGA 1.3, Env 1.6, USB console 1.27
Build Type....................................... DATA + WPS
System Name...................................... bupa-sw_sta-un1-dcwlc
System Location.................................. Unit1 DC
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1069
Redundancy Mode.................................. Disabled
IP Address....................................... 10.96.5.10
Last Reset....................................... Software reset
System Up Time................................... 448 days 13 hrs 9 mins 12 secs
System Timezone Location......................... (GMT) London, Lisbon, Dublin, Edinburgh
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180
Configured Country............................... GB - United Kingdom
Operating Environment............................ Commercial (0 to 40 C)
--More-- or (q)uit
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +39 C
External Temperature............................. +26 C
Fan Status....................................... OK
State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 7
Number of Active Clients......................... 572
Memory Current Usage............................. Unknown
Memory Average Usage............................. Unknown
CPU Current Usage................................ Unknown
CPU Average Usage................................ Unknown
Burned-in MAC Address............................ 64:00:F1:F1:1E:40
Power Supply 1................................... Present, OK
Power Supply 2................................... Absent
Maximum number of APs supported.................. 175
3. Also once Ive upgraded the WLCs from 7.4 to 7.6, should I reboot the WLC and let it upgrade all APs, the upgrade the FUS or upgrade FUS after upgrading the WLC without the reboot which is required?
Many Thanks,
Zilad

WLC 5508 incorrect image

Team, We have a customer complaining about an incorrect IOS image in WLC 5508. Customer has got an LPE image even though the WLC is going to be used in US. What is the best way to resolve this as time is of essence in this project. Please advise.
Thanks
Bijesh

The image must be synchronized with the location of the LC. You need to download non-LPE image and upload to the WLC.

Wlc 5508 upgrade problem from 7.0.116.0 to 7.0.235.3

We have two WLC model 5508 with the follwing information
Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.0.116.0
Bootloader Version............................... 1.0.1
Field Recovery Image Version..................... 6.0.182.0
Firmware Version................................. FPGA 1.3, Env 1.6, USB console 1.27
Build Type....................................... DATA + WPS + LDPE
System Name...................................... WLC-IDB-3
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1069
IP Address....................................... 10.80.2.250
Current Boot License Level....................... base
Current Boot License Type........................ Permanent
Next Boot License Level.......................... base
Next Boot License Type........................... Permanent
Configured Country............................... SA - Saudi Arabia
I tried to upgrde the software version to 7.0.230.0 or 7.0.235.3 but wlc displayed the following message
ERROR: Incompatible SW image.ERROR: Please install the Data Payload Encryption licensed image”
please i need the necessary steps to resolve the problem.
Regards ,

Hi,
This issue occurs because the Controller has an LDPE image installed, which is only needed in Russia where Data DTLS Payload Encryption is regulated by the Government. Cisco only recommends using this image if you reside in Russia. To resolve this issue and put the standard image on
To follow the steps go through the below link
http://sigkillit.com/tag/error-incompatible-sw-image-error-please-install-the-data-payload-encryption-licensed-image/

Cisco WLC 5508 without image

Dear team
At the moment I have a problem with a WLC. This WLC is not booting by the fact it does not have an image. In the past option 5 in the following menu was selected.
Now I received I message when I select option 6. Telling me that if I upgrade from an .aes image I will left the unit inoperable.
============================================================
Boot Loader Menu
============================================================
1. Run primary image (Image not found)
2. Run backup image (Image not found) - Active
3. Change active boot image
4. Clear configuration
5. Format FLASH Drive
6. Manually update images
Enter selection:
Thank you in advance

I've seen this before.
You need to RMA the appliance.
PS: As a Cisco staff, you can get this appliance RMA-ed INTERNALLY.

WLC 5508 upgradation from 7.4.100.0 to 7.4.110.0

Hi All,
We have upgraded the wlc from 7.4.100.0 to 7.4.110.0. where we found after reboot the configuration has failed to load with the below errors.
Cryptographic library self-test....passed!
XML config selected
XML root tag XML_mapping_variables not found
XML root tag XML_mapping_variables not found
XML root tag XML_mapping_variables not found
XML root tag XML_mapping_variables not found
XML root tag XML_mapping_variables not found
Parse error at line 6:
not well-formed (invalid token)
Validating XML configuration
Read HA Config before validation
octeon_device_init: found 1 DPs
readCPUConfigData: cardid 0x6070001
Parse error at line 3:
unclosed token
XML root tag XML_config_variables not found
XML root tag XML_config_variables not found
XML root tag XML_config_variables not found
XML root tag XML_config_variables not found
Parse error at line 5:
unclosed token
We have reloaded the configuration on the controller. What might be cause for this.??
Regards,
Channa

Did you try to factory default the WLC and rebuild it from scratch? You shouldn't have any issues when upgrading, but when you upgrade and the configuration gets corrupt, there is noting you can do, except to rebuild the WLC. If this is part of an HA AP SSO setup, then you need to make sure you reset the peer and then the primary. Question is.... are you running HA AP SSO and if not, is the WLC working fine after a reboot?
Scott

WLC 5508 upgrade to software 7.6

Hi,
I upgraded Cisco WLC from version 7.5 to 7.6, but unfortunately I lost connection to WLC. After upgrade I restarted the wireless controller but it didnt come up. The fiber port of WLC connnected to switch is showing down , down but the service port is showing up. I cannot login through serice port also.
The controller is at remote location and I am at main office, I want to know does the configuration WLC had got lost after upgrade and why the fiber port is showing down, down in switch?
Thanks.
Shakeer

It is less than 90 days since we purchased the controller. How can I open a case ? When I am entering S/No it is showing not covered under service contract.
1. Send an email to [email protected] Make sure the following details are included in the email: S/N of the appliance, nature of the problem, your CCO login.
2. You'll receive a response saying that you are not entitled, so you need to scanned copy of the appliance's delivery receipt/docket, the appliance's purchase order. Scan those and reply to this email.

2 Cisco WLC 5508 controllers and software upgrade 7.6.130 + FUS 1.9

Hi
I have two WLC 5508 controllers that need 7.6.130 and FUS 1.9 installed. (Current version 7.3 and FUS 1.7)
Configuration: One controller is at Site A and the other controller is at Site B (two different states..)
They're configured so that if Site A goes down, Site A AP's will failover to Site B and vice versa ..
- What would be the recommended approach for upgrading the software to 7.6.130.0 (from 7.3) and also upgrading FUS 1.9 (from 1.7)?
My plan was to download 7.6.130.0 to both controllers and pre-download the software to all AP's (about 100 total between both sites) and then reboot the controllers at night at the same time? Or one before the other?
Step 2. Install FUS 1.9 to each controller.
I'm concerned over what might happen during the upgrade and AP failover etc..
Thanks

This is what I would do:
Upload v7.6.130.0 to all WLCs and then use the pre image download to push the image to all access points.
Dont reboot the wlc
Image swap in the access points so that v7.6.130.0 is primary
Move all access point to one of the WLCs (A)
Enable ap AAA authentication on the WLC that has no access points and the one you will work on first. This prevents access points from joining
Reboot the WLC (A)
Upload the FUS 1.9.0.0
Reboot WLC (A) this takes up to 45 minutes
When the WLC (A) comes back online, uncheck ap AAA authentication
Move access points from WLC (B) to WLC (A)
Enable ap AAA authentication on WLC (B)
Perform all the other task you did earlier on WLC (A)
That's it.
-Scott

WLC 5508 Software Upgrade

Hi There,
I have upgraded the software version of a WLC 5508 that was running version 6.0.182.0 to 7.0.235.0 version. Looking at the show sysinfo on the controller (as shown below), I notice the Field Recovery Image Version has the previous version. As far I understand that image version will kick in if the 'ESC' character is hit during the boot up process.
(Cisco Controller) >show sysinfo
Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.0.235.0
Bootloader Version............................... 1.0.1
Field Recovery Image Version..................... 6.0.182.0
Firmware Version................................. FPGA 1.3, Env 1.6, USB console 1.27
Build Type....................................... DATA + WPS
Can someone please explain if the FRIV should be upgraded, if yes what is the best way? or otherwise if it should be ok to leave as is?
Best Regards,
egua5261

Thanks for the info. I've upgraded it.
(Cisco Controller) >show sysinfo
Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.0.235.0
Bootloader Version............................... 1.0.16
Field Recovery Image Version..................... 7.0.112.21
Firmware Version................................. FPGA 1.7, Env 1.8, USB console

Wlc 5508 ios upgrade in ha mode

I am having 2 wlc 5508 in HA mode, and want to upgrade ios from 7.5 to 7.6
Current IOS file status in primary and secondary.
Primary WLC IOS : AIR-CT5500-K9-7-5-102-0.aes
Standby WLC IOS : AIR-CT5500-LDPE-K9-7-5-102-0.aes
HA WLC ios upgrade procedure is when we upgrade ios in primary wlc it will push to standby wlc and if earlier ios version match it will accept it.
ISSUE : If you check in wlc status detail I have given upper both has same ios version but IOS file are different and currently in HA mode and working.
Now I am trying to upgrade IOS it is not allow me to upgrade it.
Giving below error :
TFTP receive complete... extracting components.
Checking Version Built.
Image version check passed.
Informing the standby to start the transfer download process
Waiting for the Transfer & Validation result from Standby.
Standby - Standby receive complete... extracting components.
Standby - Checking Version Built.
Standby - Image version check passed.
Standby - Transfer failure : Upgrade from non LDPE to LDPE software is not allowed.
Please download AIR-CT5500-K9-x-x-x-x.aes image instead.
Transfer & Validation on Standby failed.
Transfer download failed both on Active & Standby, Please retry download
(Cisco Controller) >
Please suggest how I can upgrade IOS in HA mode.

Primary WLC IOS : AIR-CT5500-K9-7-5-102-0.aes
Standby WLC IOS : AIR-CT5500-LDPE-K9-7-5-102-0.aes
This won't work and you'll see from the error message. Your standby WLC has a particular firmware loaded with LDPE enabled. So first, you need to answer if you need LDPE or not.
Both firmwares has to match, including LDPE. If you need LDPE, the your primary has to be loaded with LDPE before you can proceed. If you don't need LDPE, then you need to downgrade the secondary to non-LDPE version before you can proceed.

Upgrading a wlc 5508 from 7.0.116 to 7.4

Hi
I have a wlc 5508 running version 7.0.116.0 that I need to uppgrade to use the CAP2602I AP. I understand that I need to upgrade it to version 7.0.240 before 7.4.100 to avoid loosing HREAP VLAN mappings, and I have also read that i need to install the FUS image (http://www.cisco.com/en/US/docs/wireless/controller/release/notes/fus_rn_1_7_0_0.html). In what order should this be done? Shlod the FUS image be installed before new firmware ore after firmware or after 7.0.240 but before 7.4?
/Björn

It can be done before or after. I have always done the FUS upgrade after the image upgrade
Sent from Cisco Technical Support iPhone App

Can we upgrade IOS in WLC 5508 through CISCO prime?

I have CISCO prime 2.0 and CISCO WLC 5508 HA SSO pair.
I would like to upgrade the software code for the WLC HA pair.
Can I do through the CISCO prime ......
As per the link :http://www.cisco.com/c/en/us/td/docs/wireless/controller/technotes/7-5/High_Availability_DG.html#pgfId-43571
1. After the WLCs are configured in the HA setup, the Standby WLC cannot be upgraded directly from the TFTP/FTP server.
Prime do the upgrade through FTP server , so will it be ok if we do the upgrade through it, for HA WLC.

Please check this link to upgrade wLC software in HA setup.
http://www.cisco.com/c/en/us/td/docs/wireless/controller/technotes/7-5/High_Availability_DG.html
Once the Primary WLC complete the upgrade , it will transfer the entire image to the Standby WLC via the Redundant Port.
Regards
Dont forget to rate helpful posts

WLC 5508 Failure to upgrade code

Hi,
I'm trying to upgrade a WLC 5508 and I'm getting the following errors:
TFTP Code transfer starting.
TFTP receive complete... extracting components.
Failure while validating the signature!
TFTP Failure while storing in flash!
The image is good and for the right model. Does anyone have any ideas?

Hello Kayle
both of my controllers are brandnew according to their serial-#: and Leolaohoo's post.
Controller_1 : FCW1522L021
Controller_2 : FCW1522L022
Facts:
=====
1. Both are running code 7.0.98.218
2. Upgrade to 7.0.116.0 (AIR-CT5500-K9-7-0-116-0.aes) failed
Just to be sure, I also tried code AIR-CT5500-LDPE-K9-7-0-116-0.aes, which also failed on both
3. No firewall or antivirus is active on my workstation
4. Upgrade was tried via Service-Port as well as management-interface
5. Upgrade was tried via FTP as well as TFTP
6. Short after file-transfer has been finished I get the corresponding message and even short after that I receive the message "Failure while validating the signature"
7. Doing a "show logging", I get the message that the downloaded file seems to be corrupted (screenshot below), but checking the filesize gives me exactly the same size as on the CCO before downloading

WLC 5508 FUS+Software upgrade

Hello,
I have 2 controllers 5508 (7.0.98.0) and i want to upgrade to version 7.4.110.0.
What is the recommended sequence for software upgrade and FUS ugrade to 1.7.0.0?
First to upgrade the FUS,reload the controller and then the upgrade the software or the opposite?
Is possible to download both files and reboot the controllers later?
Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.0.98.0
Bootloader Version............................... 1.0.1
Field Recovery Image Version..................... N/A
Firmware Version................................. FPGA 1.3, Env 1.6, USB console 1.27
Build Type....................................... DATA + WPS
System Name...................................... WLC-5508-A
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1069
Thanks.

"Field Upgrade Software (FUS) is a special AES package that contains several system related component upgrades. These include the bootloader, field recovery image, and FPGA/MCU firmware. Installing the FUS image requires special attention because it installs some critical firmware. The FUS image is independent of the runtime image"
Yes, this is highly recomended to do this upgrade. Otherwise you may have wired issues of APs are not working as expected.
Here is a document explain this process
https://supportforums.cisco.com/docs/DOC-23757
Here are some reference post FUS upgrades helped
https://supportforums.cisco.com/thread/2250073
https://learningnetwork.cisco.com/thread/63054
HTH
Rasika
*** Pls rate all useful responses ****

WLC 5508 - upgrade image + H-REAP

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