Wlc 5508 webauth subnet mask change issue
Recenly l changed the network subnet for a particular wlc interface and scope and also an upstream router and for some reason it would only allow me to use a /24 Host mask as my plan was to go to a /22 mask to allow for over 1000 hosts within this scope.
The Upstream Router which is a ( RV042 ) had the following original config :
192.168.1.1
255.255.255.0
I have noticed this device will not let me change the mask from a /24 to a /22 as you can only change from a pre-defined list of masks and you cannot manually add any either..
New Config
10.10.0.10
255.255.255.0
WLC 5508 Controller Interface
Original Config
192.168.1.25
255.255.255.0
192.168.1.1
New Config
10.10.0.25
255.255.252.0
Scope
Range : 10.10.1.10 - 10.10.3.254
Mask : 255.255.252.0
Network : 10.0.0.0
Router : 10.10.0.10
When l reconfigure to this addressing the wireless clients connect and get the new dhcp scope details but following this the webauth screen doesn't appear not allowing them to connect meaning there is no routing of traffic / internet access.
If l modify the above interface and scope masks back to a /24 - 255.255.255.0 the the wireless clients connect and webauth appears to prompt them to accept the terms and conditions and connect thus giving them internet access.
It looks like an issue with the mask ? The main reason l am trying to change the subnet addressing is because the standard /24 mask is not providing enough dhcp addresses and we have had times were the scope has been exhausted due to the public connecting and disconnecting as the lease perod of 2 hours holds onto the address before expiring meaning there is not enough available addresses for people to connect.
I would of thought that the upstream router ( RV042 ) even though it is only a /24 mask would still route the traffic coming from a WLC Controller interface with a /22 mask ?
Hopefully someone can suggest a solution ?
Thanks Simon
Hey Scott just getting back to this issue.. If for instance l can modify the wlc interface and Scope to have a /22 mask ( 1022 Hosts ) and my upstream Router ( Cisco RV042 ) can only provide a /24 or higher mask then does that mean l am still limited to a range of 254 hosts ( /24 Mask ) ? Would this mean l need to look into replacing my upstream Cisco RV042 VPN Router ?
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Dear Sir,
I have faced some problem with Cisco 1520 Series APs.
Since few days, We got the log in wlc 5508 like this
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Here, I attached the screenshot of WLC 5508 Log.
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WLC 5508 - WebAuth Bundle tar error 256
Hi all,
I have a new fresh 5508 release 7.0.98.0
When I try to download (I mean upload to the controller) a customized Webauth bundle in .tar format I have the following message error in the syslog :
*TransferTask: Oct 29 12:56:08.894: %UPDATE-3-UNTAR_CMD_FAIL: updcode.c:2832 Error during untar of webauth bundle. Tar returned 256.
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ThanksExcellent find, Karl!
I'd just to clarify a bit for those who might not have completely understood this. Note that Karl said all files and folders must have UID root and GID root. Running chown root only changes the UID. To change the GID, you must also run chgrp root . The easiest way to go about this is to create a new directory, copy your current tar file to it and extract, chown and chgrp against ./*, then tar it back up.
su root # alternatively, you can use sudo for chown and chgrp
mkdir weblogintmp
cp weblogin.tar weblogintmp/
cd weblogintmp
tar -xvf weblogin.tar
rm weblogin.tar
chown -R root ./*
chgrp -R root ./*
tar -cvf weblogin-new.tar ./*
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https://supportforums.cisco.com/docs/DOC-13954
Here's a snippet that pertains to not being able to transfer your webauth bundle to a WLC:
"There are some limitations with custom webauth that varies with versions and bugs. The things to watch for are .tar file size (used to be 1Meg maximum), also the number of files in the .tar as well as the filename length of the files in there (something like 30 characters max for a file)." -
WLC 5508 and Motorola Symbol Handheld issue
Hi everyone, i have a weird problem and i hope you can help me guys!!
I have just migrate a Symbol-based autonomous wireless network to a Cisco Controller-based environment and everything apparently was working fine. However a few weeks later the installation was over, my customer reported they can't access to a server's shared folder.
This WLAN environment is installed in a warehouse and it is meant to support two different types of users: Regular Lap Top users and Motorola-Symbol Handhels. There are two SSIDs with static security methods (one with WPA+PSK and the other with static WEP key), Handhelds are joined to the SSID with static WEP key. So, here's the deal, this handhelds can join the network without any connectivity issues, roaming, signal strenght, etc. They can also ping everywhere. The problem is that when they need to access a server's shared folder and download files, handhelds displays a bad network path error message. If you do the same with a lap top, you can access the server´s folder with no problems. The handheld model is a Motorola-Symbol 9090 with Windows CE operating system version 5.0. Cisco infraestructure is as follows: WLC5508 running OS version 7.0.116.0 and AIR-LAP1142N-N-K9 series Access Points. In adition, i made a lab back in the office, and reproduce the problem. I tested with an autonomous AP same model and I can actually access a server's folder with no issue but int the very moment i test with a controller-based network i get the same result. I have made several changes in both, handheld and controller, based on a Cisco document for Motorola-Symbol and Cisco best practices. I also have placed a sniffer on my network but I can´t see any traffic when joined throught controller's WLAN. I placed it in the link between WLC and switch and between the switch and the Cisco AP.
Thank you all in advance
RogelioMario:
I am glad that it worked.
well, enabling boradcast/multicast is not recommended if it is not bieng used. It saves bandwidth if it is disabled. However, if it is needed you can enabled it.
BTW, what I know with old versions (before 7.0.116.0) that enabling broadcast only does not work unless you enable multicast as well.
enabling multicast:
# config network multicast global enable.
I worked with one customer before where enabling the broadcast does not work until multicast is also enabled. Do you have the multicast config globally enabled already? -
Deployment of WLC-5508 with 2702i-D have performance issue.
Hi Team,
We have centrally deployed WLC-5508 with 50 AP licence along with HA scenario. we have 3 locations.
1- HQ. have 26 AP with POWINJ5.
2- Branch location A- 8 AP with POWINJ5.
3. Branch location B have 8 AP with POWINJ4.
my exception is to achieve that single SSID with dynamic VLAN from group police (NPS). MY HO have 26 AP and those are working in local mode.
and branches are connected through flexconnect mode. and all are working with different-2 NPS.
Now i am facing a problem with this deployment are following.
1- branch A have performance issue.
2- HQ have performance issue.
3- i don't want to go with dedicated NPS for every location.
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above is my problem and concern. otherwise i am successfully achieving this solution with dedicated NPS with single group policy. but when i am going forward to achieve my expectation that time i am facing authentication issue at my HQ and sometimes am not able to get proper VLAN IPs. at my HQ.
kindly help me in that to understand where I am doing wrong things to achieve my expectation.
Thanks.
NalinI am facing 2 different problems.
1st issue- in existing setup we have throughput issue. (while downloading or uploading any data from the internet or Intranet, that time wireless clients are facing slowness of the Speed. and same time when i am trying from LAN i am not facing any issue)
2nd Issue- I want to achieve only single SSID with primary and secondary NPS (AD group is bind with vlan Attributes) with dynamic VLAN for respective departmental users.
for Issue no 2 i have created SSID to achieve the single ssid parameter for every location. in order to achieve i have change all access points mode local to Flexconnect mode after that i have created AP groups location wise and then create flexconnect Groups where i have mapped all the vlan through AAA VLAN-ACL mapping. created interface group and mapped all the vlans in that group.
for more understanding please go through the below mentioned CLI view.
Cisco Controller) >show wlan apgroups
Total Number of AP Groups........................ 4
Site Name........................................ GURGAON-AP-GROUP
Site Description................................. GURGAON-AP-GROUP
Venue Group Code................................. Unspecified
Venue Type Code.................................. Unspecified
NAS-identifier................................... Fractal-WLC1
Client Traffic QinQ Enable....................... FALSE
DHCPv4 QinQ Enable............................... FALSE
AP Operating Class............................... Not-configured
Capwap Prefer Mode............................... Not-configured
RF Profile
2.4 GHz band..................................... <none>
5 GHz band....................................... <none>
WLAN ID Interface Network Admission Control Radio Pol icy
3 gurgaon-interface Disabled None
--More-- or (q)uit
4 gurgaon-guest Disabled None
*AP3600 with 802.11ac Module will only advertise first 8 WLANs on 5GHz radios.
AP Name Slots AP Model Ethernet MAC Location Port Country Priority
GUR-AP-01 2 AIR-CAP2702I-D-K9 f4:4e:05:78:ae:e4 default location 1 IN 1
GUR-AP-05 2 AIR-CAP2702I-D-K9 f4:4e:05:80:b5:18 default location 1 IN 1
GUR-AP-03 2 AIR-CAP2702I-D-K9 bc:16:65:13:71:00 default location 1 IN 1
GUR-AP-07 2 AIR-CAP2702I-D-K9 f4:4e:05:80:b3:f8 default location 1 IN 1
GUR-AP-06 2 AIR-CAP2702I-D-K9 f4:4e:05:80:b3:e0 default location 1 IN 1
GUR-AP-08 2 AIR-CAP2702I-D-K9 f4:4e:05:45:78:98 default location 1 IN 1
GUR-AP-02 2 AIR-CAP2702I-D-K9 f4:4e:05:80:b3:2c default location 1 IN 1
GUR-AP-04 2 AIR-CAP2702I-D-K9 f4:4e:05:78:ae:64 default location 1 IN 1
GUR-AP-09 2 AIR-CAP2702I-D-K9 f4:4e:05:80:b4:44 default location 1 IN 1
Site Name........................................ MUMBAI-AP-GROUP
Site Description................................. MUMBAI-AP-GROUP
Venue Group Code................................. Unspecified
Venue Type Code.................................. Unspecified
--More-- or (q)uit
NAS-identifier................................... Fractal-WLC1
Client Traffic QinQ Enable....................... FALSE
DHCPv4 QinQ Enable............................... FALSE
AP Operating Class............................... Not-configured
Capwap Prefer Mode............................... Not-configured
RF Profile
2.4 GHz band..................................... <none>
5 GHz band....................................... <none>
WLAN ID Interface Network Admission Control Radio Policy
1 group for mumbai Disabled None
2 guest wifi Disabled None
*AP3600 with 802.11ac Module will only advertise first 8 WLANs on 5GHz radios.
AP Name Slots AP Model Ethernet MAC Location Port Country Priority
FAL-7-AP08 2 AIR-CAP2702I-D-K9 f0:7f:06:8d:24:d8 7th Floor 1 IN 3
--More-- or (q)uit
FAL-7-AP10 2 AIR-CAP2702I-D-K9 f0:7f:06:8d:25:18 7th Floor 1 IN 1
FAL-7-AP14 2 AIR-CAP2702I-D-K9 f0:7f:06:bf:ad:e8 7th Floor 1 IN 1
FAL-7-AP01 2 AIR-CAP2702I-D-K9 f0:7f:06:bf:b0:4c 7th Floor 1 IN 1
FAL-7-AP07 2 AIR-CAP2702I-D-K9 f0:7f:06:30:92:bc 7th Floor 1 IN 1
FAL-7-AP13 2 AIR-CAP2702I-D-K9 f0:7f:06:30:91:80 7th Floor 1 IN 1
FAL-7-AP02 2 AIR-CAP2702I-D-K9 f0:7f:06:30:91:94 7th Floor 1 IN 1
FAL-7-AP05 2 AIR-CAP2702I-D-K9 f0:7f:06:30:91:e8 7th Floor 1 IN 1
FAL-7-AP12 2 AIR-CAP2702I-D-K9 f0:7f:06:8d:25:f0 7th Floor 1 IN 3
FAL-7-AP03 2 AIR-CAP2702I-D-K9 f0:7f:06:8d:25:e4 7th Floor 1 IN 1
FAL-7-AP06 2 AIR-CAP2702I-D-K9 f0:7f:06:30:91:84 7th Floor 1 IN 3
FAL-7-AP04 2 AIR-CAP2702I-D-K9 f0:7f:06:bf:b0:14 7th Floor 1 IN 1
FAL-7-AP09 2 AIR-CAP2702I-D-K9 f0:7f:06:92:b4:c8 7th Floor 1 IN 3
FAL-7-AP11 2 AIR-CAP2702I-D-K9 f0:7f:06:30:93:08 7th Floor 1 IN 1
Site Name........................................ MUMBAI-THIRD-FLOOR-AP
Site Description................................. MUMBAI-THIRD-FLOOR-AP
Venue Group Code................................. Unspecified
Venue Type Code.................................. Unspecified
NAS-identifier................................... Fractal-WLC1
Client Traffic QinQ Enable....................... FALSE
--More-- or (q)uit
DHCPv4 QinQ Enable............................... FALSE
AP Operating Class............................... Not-configured
Capwap Prefer Mode............................... Not-configured
RF Profile
2.4 GHz band..................................... <none>
5 GHz band....................................... <none>
WLAN ID Interface Network Admission Control Radio Policy
1 group for mumbai Disabled None
2 guest wifi Disabled None
*AP3600 with 802.11ac Module will only advertise first 8 WLANs on 5GHz radios.
AP Name Slots AP Model Ethernet MAC Location Port Country Priority
FAL-3-AP07 2 AIR-CAP2702I-D-K9 f0:7f:06:30:91:a4 3rd Floor 1 IN 3
FAL-3-AP09 2 AIR-CAP2702I-D-K9 f0:7f:06:8d:25:94 3rd Floor 1 IN 3
FAL-3-AP11 2 AIR-CAP2702I-D-K9 f4:0f:1b:73:00:74 3rd Floor- Eurek 1 IN 3
FAL-3-AP06 2 AIR-CAP2702I-D-K9 f0:7f:06:bf:ae:d0 3rd Floor 1 IN 3
--More-- or (q)uit
FAL-3-AP10 2 AIR-CAP2702I-D-K9 f0:7f:06:92:b5:88 3rd Floor 1 IN 3
FAL-3-AP08 2 AIR-CAP2702I-D-K9 f0:7f:06:92:b4:9c 3rd Floor 1 IN 3
FAL-3-AP03 2 AIR-CAP2702I-D-K9 f0:7f:06:bf:af:a0 3rd Floor 1 IN 1
FAL-3-AP12 2 AIR-CAP2702I-D-K9 f0:7f:06:92:b3:fc 3rd Floor- Eurek 1 IN 3
FAL-3-AP02 2 AIR-CAP2702I-D-K9 f0:7f:06:8d:25:28 3rd Floor 1 IN 3
FAL-3-AP01 2 AIR-CAP2702I-D-K9 f0:7f:06:92:b4:f4 3rd Floor 1 IN 3
FAL-3-AP04 2 AIR-CAP2702I-D-K9 f0:7f:06:30:92:8c 3rd Floor 1 IN 2
FAL-3-AP05 2 AIR-CAP2702I-D-K9 f0:7f:06:30:91:f4 3rd Floor 1 IN 3
Site Name........................................ RAHEJA-AP-GROUP
Site Description................................. RAHEJA-AP-GROUP
Venue Group Code................................. Unspecified
Venue Type Code.................................. Unspecified
NAS-identifier................................... Fractal-WLC1
Client Traffic QinQ Enable....................... FALSE
DHCPv4 QinQ Enable............................... FALSE
AP Operating Class............................... Not-configured
Capwap Prefer Mode............................... Not-configured
RF Profile
--More-- or (q)uit
2.4 GHz band..................................... <none>
5 GHz band....................................... <none>
WLAN ID Interface Network Admission Control Radio Policy
5 raheja-interface Disabled None
2 raheja-guest Disabled None
*AP3600 with 802.11ac Module will only advertise first 8 WLANs on 5GHz radios.
AP Name Slots AP Model Ethernet MAC Location Port Country Priority
FAL-RAHEJA-AP04 2 AIR-CAP2702I-D-K9 f0:7f:06:8d:24:1c Near Meeting Roo 1 IN 3
FAL-RAHEJA-AP02 2 AIR-CAP2702I-D-K9 f0:7f:06:8d:37:3c Confrennce Room 1 IN 3
FAL-RAHEJA-AP03 2 AIR-CAP2702I-D-K9 f0:7f:06:30:93:48 Near Confrence R 1 IN 3
FAL-RAHEJA-AP05 2 AIR-CAP2702I-D-K9 f0:7f:06:bf:ae:c0 Near Meeting Roo 1 IN 3
FAL-RAHEJA-AP06 2 AIR-CAP2702I-D-K9 f0:7f:06:92:b3:a0 Near Server Room 1 IN 3
FAL-RAHEJA-AP01 2 AIR-CAP2702I-D-K9 f0:7f:06:92:b3:20 Reception Area 1 IN 3
FAL-RAHEJA-AP08 2 AIR-CAP2702I-D-K9 f0:7f:06:8d:25:68 USER BAY ROAD si 1 IN 1
FAL-RAHEJA-AP09 2 AIR-CAP2702I-D-K9 f0:7f:06:92:b4:d4 Training Room 1 IN 1
--More-- or (q)uit
Site Name........................................ default-group
Site Description................................. <none>
NAS-identifier................................... Fractal-WLC1
Client Traffic QinQ Enable....................... FALSE
DHCPv4 QinQ Enable............................... FALSE
AP Operating Class............................... Not-configured
Capwap Prefer Mode............................... Not-configured
RF Profile
2.4 GHz band..................................... <none>
5 GHz band....................................... <none>
WLAN ID Interface Network Admission Control Radio Policy
1 group for mumbai Disabled None
2 guest wifi Disabled None
3 gurgaon-interface Disabled None
4 gurgaon-guest Disabled None
5 raheja-interface Disabled None
6 test Disabled None
Cisco Controller) >show flexconnect group summary
FlexConnect Group Summary: Count: 4
Group Name # Aps
Gurgaon-AP 9
HQ-3RD-FLR-AP-GROUP 12
HQ-7THFLR-AP-GROUP 14
Raheja-AP-Group 8
(Cisco Controller) >show flexconnect group detail Gurgaon-AP
Number of AP's in Group: 9
bc:16:65:13:71:00 GUR-AP-03 Joined Flexconnect
f4:4e:05:45:78:98 GUR-AP-08 Joined Flexconnect
f4:4e:05:78:ae:64 GUR-AP-04 Joined Flexconnect
f4:4e:05:78:ae:e4 GUR-AP-01 Joined Flexconnect
f4:4e:05:80:b3:2c GUR-AP-02 Joined Flexconnect
f4:4e:05:80:b3:e0 GUR-AP-06 Joined Flexconnect
f4:4e:05:80:b3:f8 GUR-AP-07 Joined Flexconnect
f4:4e:05:80:b4:44 GUR-AP-09 Joined Flexconnect
f4:4e:05:80:b5:18 GUR-AP-05 Joined Flexconnect
Efficient AP Image Upgrade ..... Disabled
Master-AP-Mac Master-AP-Name Model Manual
Group Radius Servers Settings:
Type Server Address Port
Primary Unconfigured Unconfigured
Secondary Unconfigured Unconfigured
--More-- or (q)uit
Group Radius AP Settings:
AP RADIUS server............ Disabled
EAP-FAST Auth............... Disabled
LEAP Auth................... Disabled
EAP-TLS Auth................ Disabled
EAP-TLS CERT Download....... Disabled
PEAP Auth................... Disabled
Server Key Auto Generated... No
Server Key.................. <hidden>
Authority ID................ 436973636f0000000000000000000000
Authority Info.............. Cisco A_ID
PAC Timeout................. 0
Multicast on Overridden interface config: Disabled
DHCP Broadcast Overridden interface config: Disabled
Number of User's in Group: 0
Vlan :........................................... 203
Ingress ACL :................................... None
Egress ACL :.................................... None
Vlan :........................................... 205
Ingress ACL :................................... None
Egress ACL :.................................... None
Vlan :........................................... 204
--More-- or (q)uit
Ingress ACL :................................... None
Egress ACL :.................................... None
Vlan :........................................... 206
Ingress ACL :................................... None
Egress ACL :.................................... None
Vlan :........................................... 207
Ingress ACL :................................... None
Egress ACL :.................................... None
Vlan :........................................... 208
Ingress ACL :................................... None
Egress ACL :.................................... None
Vlan :........................................... 209
Ingress ACL :................................... None
Egress ACL :.................................... None
Vlan :........................................... 210
Ingress ACL :................................... None
Egress ACL :.................................... None
Vlan :........................................... 211
Ingress ACL :................................... None
Egress ACL :.................................... None
Vlan :........................................... 212
Ingress ACL :................................... None
Egress ACL :.................................... None
--More-- or (q)uit
Vlan :........................................... 216
Ingress ACL :................................... None
Egress ACL :.................................... None
Vlan :........................................... 217
Ingress ACL :................................... None
Egress ACL :.................................... None
Vlan :........................................... 218
Ingress ACL :................................... None
Egress ACL :.................................... None
Group-Specific FlexConnect Wlan-Vlan Mapping:
WLAN ID Vlan ID
WLAN ID SSID Central-Dhcp Dns-Override Nat-Pat
(Cisco Controller) >
(Cisco Controller) >show wlan summary
Number of WLANs.................................. 6
WLAN ID WLAN Profile Name / SSID Status Interface Name PMIPv6 Mobility
1 FRACTAL-EMP-MUMBAI / FRACTAL Enabled group for mumbai none
2 FRACTAL-GUEST / FRACTAL-GUEST Enabled guest wifi none
3 FRACTAL-EMP-GURGAON / FRACTAL-GURGAON Enabled gurgaon-interface none
4 GURGAON-GUEST / FRACTAL-GUEST-GURGAON Enabled gurgaon-guest none
5 RAHEJA-EMP-WIRELESS / FRACTAL-R Enabled raheja-interface none
6 TEST-SSID / TEST-SSID Enabled test none
hope this will give you proper understanding. -
Wireless voice quality issues with wlc 5508 7.0.98
Hi,
I am having random occurances of voice drops (one-way audio) during phone calls. WLC 5508 (7.0.98) , LAP1242AG (only G antenna present), and 7925G phones. coverage is excellent throughout the floor and its a confined office space. Its not happening always. I am seeing these logs , not sure if it is related. :
*apfReceiveTask: Feb 10 11:31:53.831: %RRM-3-RRM_LOGMSG: rrmChanUtils.c:290 RRM LOG: Airewave Director: Could not find valid channel lists for 802.11bg
*apfReceiveTask: Feb 10 11:31:33.356: %RRM-3-RRM_LOGMSG: rrmChanUtils.c:290 RRM LOG: Airewave Director: Could not find valid channel lists for 802.11bg
I have set DCA list to1,6 and 11. I tried disabling RRM and statically fixing the channels and power also. Still the issue is seen,
7925G firmware is 1.4.1
i tried to do linktest from the WLC to the phone, but link test is failed. linktest to a laptop works though. I have only mac filtering for the voice ssid.
any suggestions pls ?
regards
JoeHi Serge,
Thanks for the suggestions. I have taken care of all the settings. Problem is , the user is seated in his office cabin and using the 7925 and there is around 50db signal strength in his room from an AP which is just outside the cabin. And this doesnt occur often, when we go to check and make calls, everything is fine whereas the user says it happens sometimes in the morning, evening etc... randomly... where the fone goes blank while in a call.... since the problem never happens when we go to troubleshoot the issue, we really dont know what is going on. This is happening when calling PSTN.
AP's are not restarting and there is no logs indicating that. Wireless infrastructure looks very much OK cos there are other users who are not experiencing this problem and there is ample coverage all over the floor. I am baffled why only one user has this problem even when he is seated in his office cabin.
Tried changing phones also, but still remains.
Question : i tried to do a linktest from WLC to his phone, but it failed, while linktest to laptops are working fine. Does wlc linktest not working for wireless phones ?
regards
Joe -
Hi There,
Our issue is about a WLC 5508 conected to a HP Switch L3 model HP7500 using link-aggregation. Sometimes the controller change to the secondary box and log the error message: Switchover Reason = Default gateway is not reachable, Switchover Time
Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.6.120.0
Bootloader Version............................... 1.0.1
Field Recovery Image Version..................... 6.0.182.0
Firmware Version................................. FPGA 1.7, Env 1.8, USB console 2.2
Build Type....................................... DATA + WPS
management LAG untagged x.y.z.a Static Yes No
redundancy-management LAG untagged x,y.z.b Static No No
redundancy-port - untagged 169.254.0.12 Static No No
(Cisco Controller) >show redundancy summary
Redundancy Mode = SSO ENABLED
Local State = ACTIVE
Peer State = STANDBY HOT
Unit = Primary
Unit ID = 6C:41:6A:5F:75:00
Redundancy State = SSO (Both AP and Client SSO)
Mobility MAC = 6C:41:6A:5F:75:00
Average Redundancy Peer Reachability Latency = 488 usecs
Average Management Gateway Reachability Latency = 748 usecs
Redundancy Management IP Address................. x.y.z.a
Peer Redundancy Management IP Address............ x.y.z.b
Redundancy Port IP Address....................... 169.254.0.12
Peer Redundancy Port IP Address.................. 169.254.0.13
Peer Service Port IP Address..................... 0.0.0.0
Switchover History[1]:
Previous Active = 10.140.0.13, Current Active = x.y.z.a
Switchover Reason = Default gateway is not reachable, Switchover Time = Tue Aug 19 05:32:44 2014
Any idea what´s the problem could be? We check alllan environment spanning-tree, vlan, routing, no physical issues.
My best regards
Adriano PorcaroShow sysinfo results :
Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.0.116.0
Bootloader Version............................... 1.0.1
Field Recovery Image Version..................... 6.0.182.0
Firmware Version................................. FPGA 1.3, Env 1.6, USB console 1.27
Build Type....................................... DATA + WPS -
7925 Phones voice quality issues with wlc 5508 version 7.6
Hi all,
I have a mix environment with 1 WLC 5508 and more or less 6 sites with several Access Points ( all AIR-LAP1242AG and all in FlexConnect mode Hreap ) and several wireless phones (all CP7925G) . My Ap's have antennas 2.4GHz in all sites except 1 site ( the one i'm talking for now) with 2.4GHz and 5GHz , because of the problems we suggest to have all phone in A BAND (5Ghz) . In this site we force the phones just to A (802.11a only) , power safe NONE , Continuous scan mode , i fallow all in http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7925g/7_0/english/deployment/guide/7925dply.pdf , one thing i didn’t do it was apply QoS because I can’t apply several ios commands in that 2960 with lan lite ios.
So I have 3 SSID for data and 2 for VOICE ( one is common to all environment and supports 2.4 and 5Ghz , and other just to test one site , with only 5Ghz with “[WPA2][Auth(802.1X + CCKM)][Auth(FT 802.1X)]”, because I read that problem can be phone rooming , and in FlexConnect only have fast-roaming in a CCKM or a PKM key-management solution , but even like this the problem still exist) .
I have another sites with phones in 2.4GHz running well and others with problems.
i read here in forums lots and lots of people with similar problems , i tried several solutions ( WLC upgrades versions and phones firmware's , …. ) tried all my best of solving the problems mas now I’m running without any ideas , i did also some site surveys and detect some interferers that why I change phones to 5Ghz , and I run also WLC Config analyser to help me , but all without good success. Some changes solve temporarily problems , but after some time , people reclaim about problems.
I can open a TAC case but first I want be sure if did all already.
Can someone try to help me?
ip phone 7925G firmware : CP7925G-1.4.5SR1.3
CUCM 8.6.2
WLC 5508 : 7.6.120.0
AP : AIR-LAP1242AG-E-K9 7.6.120.0 (flexconnect)
Best RegardsHi Serge,
Thanks for the suggestions. I have taken care of all the settings. Problem is , the user is seated in his office cabin and using the 7925 and there is around 50db signal strength in his room from an AP which is just outside the cabin. And this doesnt occur often, when we go to check and make calls, everything is fine whereas the user says it happens sometimes in the morning, evening etc... randomly... where the fone goes blank while in a call.... since the problem never happens when we go to troubleshoot the issue, we really dont know what is going on. This is happening when calling PSTN.
AP's are not restarting and there is no logs indicating that. Wireless infrastructure looks very much OK cos there are other users who are not experiencing this problem and there is ample coverage all over the floor. I am baffled why only one user has this problem even when he is seated in his office cabin.
Tried changing phones also, but still remains.
Question : i tried to do a linktest from WLC to his phone, but it failed, while linktest to laptops are working fine. Does wlc linktest not working for wireless phones ?
regards
Joe -
WLC 5508 - Error extracting webauth files.
Hi all,
i am getting an error during the Upload of Login page for WLC 5508 customized.
After the upload is completed i receveid the error "Error extracting webauth files."
I tried to create the file *.tar with different program (winrar, 7zip, gnu tar, etc)
anyone know the solution for this problem?
Thanks
MarcoTQVVM Marco, it helps and issue resolved. I was downloading a folder consists of (login.html+folder CSS) compressed .TAR but failed. Instead of putting in a folder and directly downloaded the compressed .TAR and it was extracted successfully.
Thanks. -
Leopard wifi issue: subnet mask?
I have the common Leopard wifi problem:
4 computers, all linked to new Airport Extreme with 10.4
3 of 4 link with Leopard.
Have tried all suggestions to fix the problem with the IMac G5 that won't link.
Always says that the iMac has self-assigned IP and can not connect
Noted that when the problematic machine does rarely link, Subnet Mask is 255.255.255.0
Same with all linking machines.
When doesn't link, subnet mask is 255.255.0.0.
Does this give any hint as to the problem.This might not be related, but you could try changing the DNS settings in your Router to use OpenDNS instead of the number automatically set by your ISP. You just need to manually enter the 2 numbers:
208.67.222.222
208.67.220.220
There are good instructions on the OpenDNS website. It's worth trying just to see if it solves your problem:
https://www.opendns.com/start?device=netgear -
Cisco WLC 5508 Guest Authentification issue
Hi ..
I have one interface setup to a Cisco 2921 router connected to a Cable modem.
DHCP is on the 2921.
when I connect to the ssid for my guest i'm redirected to the authentification portal 1.1.1.1 .
I'm putting valide credential and when pressing the submit button .. it just go anywhere.
I have setup another SSID with a psk and it's working fine.. getting ip and able to browse internet.
From what i have read... it's apparently DNS issue on my router.. but what should I check.My client has ip like that
Description . . . . . . . . . . . : Intel(R) 82579LM Gigabit Network Connection
Physical Address. . . . . . . . . : 40-2C-F4-ED-AD-FB
IPv4 Address. . . . . . . . . . . : 192.168.6.36
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.6.1
DNS Servers . . . . . . . . . . . : 24.200.241.37
24.200.243.189
DNS are the one from my service provider -
WLC 5508 Internal DHCP server issues
Hi,
I am hoping to get your feedback around the dhcp issues I am facing with Two Centrally Switched Wireless LANs. I have tried to explain the setup and the problems below and would appreciate it if anyone can suggest a solution for the problems I am facing:
The setup is as follows:
- I have a WLC 5508 which has been configured with 4 SSIDs, out of which 2 are using Central Authentication and Switching.
- I have an LWAP connected to the WLC in HREAP mode.
- WLC is configured as the DHCP server for clients connecting to the SSID 'Guest'. For the rest, I am using external dhcp server.
- Only one scope for Guest Interface is setup on the WLC.
Problems:
1. As far as I know, for WLC to act as internal dhcp server, it is mandatory to have the proxy enabled, but the Clients connecting to SSID 'Internet' are
unable to get an ip address from the external dhcp server, if dhcp proxy is enabled on the WLC. If i disable the proxy, it all works fine.
2. DHCP does not release the ip addresses assigned to clients even after they are logged out.
3. If a machine which was earlier connected to 'Guest' SSID connects to the 'Internet' SSID, it requests the same ip it was assigned by the WLC which it was assigned under 'Guest', but gets tagged with the Vlan configured on the management interface.
************Output from the Controller********************
(Cisco Controller) >show sysinfo
Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.0.116.0
Bootloader Version............................... 1.0.1
Field Recovery Image Version..................... 6.0.182.0
Firmware Version................................. FPGA 1.3, Env 1.6, USB console 1.27
Build Type....................................... DATA + WPS + LDPE
(Cisco Controller) >show interface summary
Interface Name Port Vlan Id IP Address Type Ap Mgr Gu
est
guest 1 301 10.255.255.30 Dynamic No No
management 1 100 172.17.1.30 Static Yes No
service-port N/A N/A 192.168.0.1 Static No No
virtual N/A N/A 10.0.0.1 Static No No
(Cisco Controller) >show wlan summary
Number of WLANs.................................. 4
WLAN ID WLAN Profile Name / SSID Status Interface Name
1 LAN Enabled management
2 Internet Enabled management
3 Managment Assets Enabled management
4 Guest Enabled guest
(Cisco Controller) >show dhcp detailed guest
Scope: guest
Enabled.......................................... Yes
Lease Time....................................... 86400 (1 day )
Pool Start....................................... 10.255.255.31
Pool End......................................... 10.255.255.254
Network.......................................... 10.255.255.0
Netmask.......................................... 255.255.255.0
Default Routers.................................. 10.255.255.1 0.0.0.0 0.0.0.0
DNS Domain.......................................
DNS.............................................. 8.8.8.8 8.8.4.4 0.0.0.0
Netbios Name Servers............................. 0.0.0.0 0.0.0.0 0.0.0.0
(Cisco Controller) >show interface detailed management
Interface Name................................... management
MAC Address...................................... e8:b7:48:9b:84:20
IP Address....................................... 172.17.1.30
IP Netmask....................................... 255.255.255.0
IP Gateway....................................... 172.17.1.1
External NAT IP State............................ Disabled
External NAT IP Address.......................... 0.0.0.0
VLAN............................................. 100
Quarantine-vlan.................................. 0
Active Physical Port............................. 1
Primary Physical Port............................ 1
Backup Physical Port............................. Unconfigured
Primary DHCP Server.............................. 172.30.50.1
Secondary DHCP Server............................ Unconfigured
DHCP Option 82................................... Disabled
ACL.............................................. Unconfigured
AP Manager....................................... Yes
Guest Interface.................................. No
L2 Multicast..................................... Enabled
(Cisco Controller) >show interface detailed guest
Interface Name................................... guest
MAC Address...................................... e8:b7:48:9b:84:24
IP Address....................................... 10.255.255.30
IP Netmask....................................... 255.255.255.0
IP Gateway....................................... 10.255.255.1
External NAT IP State............................ Disabled
External NAT IP Address.......................... 0.0.0.0
VLAN............................................. 301
Quarantine-vlan.................................. 0
Active Physical Port............................. 1
Primary Physical Port............................ 1
Backup Physical Port............................. Unconfigured
Primary DHCP Server.............................. Unconfigured
Secondary DHCP Server............................ Unconfigured
DHCP Option 82................................... Disabled
ACL.............................................. Unconfigured
AP Manager....................................... No
Guest Interface.................................. No
L2 Multicast..................................... Enabled
(Cisco Controller) >show dhcp leases
MAC IP Lease Time Remaining
00:21:6a:9c:03:04 10.255.255.46 23 hours 52 minutes 42 seconds <<<<<<< lease remains even when the client is disconnected.
*********Example of Client connected to the right Vlan with an ip address from the incorrect interface. *************
(Cisco Controller) >show client detail 00:21:6a:9c:03:04
Client MAC Address............................... 00:21:6a:9c:03:04
Client Username ................................. N/A
AP MAC Address................................... a0:cf:5b:00:49:c0
AP Name.......................................... mel
Client State..................................... Associated
Client NAC OOB State............................. Access
Wireless LAN Id.................................. 2 <<<<<<<< 'Internet' SSID
BSSID............................................ a0:cf:5b:00:49:ce
Connected For ................................... 319 secs
Channel.......................................... 36
IP Address....................................... 10.255.255.46 <<<<<<< IP address assigned from the 'Guest' Interface or dhcp scope on the WLC
Association Id................................... 1
Authentication Algorithm......................... Open System
Reason Code...................................... 1
Status Code...................................... 0
Session Timeout.................................. 1800
Client CCX version............................... 4
Client E2E version............................... 1
QoS Level........................................ Silver
802.1P Priority Tag.............................. disabled
WMM Support...................................... Enabled
Power Save....................................... OFF
Mobility State................................... Local
Mobility Move Count.............................. 0
Security Policy Completed........................ Yes
Policy Manager State............................. RUN
Policy Manager Rule Created...................... Yes
ACL Name......................................... none
ACL Applied Status............................... Unavailable
Policy Type...................................... N/A
Encryption Cipher................................ None
Management Frame Protection...................... No
EAP Type......................................... Unknown
H-REAP Data Switching............................ Central <<<<<<<<<
H-REAP Authentication............................ Central <<<<<<<<<<
Interface........................................ management
VLAN............................................. 100 <<<<<<<<<<< right Vlan
Quarantine VLAN.................................. 0
Access VLAN...................................... 100Hi All,
I have a similar issue where Wireless clients are not receiving automatic addressing from an internal DHCP server. I have multiple interfaces configured on the WLC which are connected to separate VLANS. The manually specified DHCP primary server entry is the same on all interfaces. Some clients are able to authenticate and receive automatic IP configuration but some clients are failing the address assignment process. I have checked connectivity between the WLC and DHCP server, this is confirmed as working. When I carry out a "debug dhcp packet enable", I get the following outputs which seems as if the DHCP discover request from the client is skipped. Your thoughts and inputs on this are appreciated.
DHCP Socket Task: Nov 07 11:16:09.174: 00:22:fb:7b:37:32 DHCP option len (including the magic cookie) 76
*DHCP Socket Task: Nov 07 11:16:09.174: 00:22:fb:7b:37:32 DHCP option: message type = DHCP DISCOVER
*DHCP Socket Task: Nov 07 11:16:09.174: 00:22:fb:7b:37:32 DHCP option: 116 (len 1) - skipping
*DHCP Socket Task: Nov 07 11:16:09.174: 00:22:fb:7b:37:32 DHCP option: 61 (len 7) - skipping
*DHCP Socket Task: Nov 07 11:16:09.174: 00:22:fb:7b:37:32 DHCP option: requested ip = 169.254.223.5
*DHCP Socket Task: Nov 07 11:16:09.174: 00:22:fb:7b:37:32 DHCP option: 12 (len 13) - skipping
*DHCP Socket Task: Nov 07 11:16:09.174: 00:22:fb:7b:37:32 DHCP option: vendor class id = MSFT 5.0 (len 8)
*DHCP Socket Task: Nov 07 11:16:09.174: 00:22:fb:7b:37:32 DHCP option: 55 (len 11) - skipping
*DHCP Socket Task: Nov 07 11:16:09.174: 00:22:fb:7b:37:32 DHCP option: 43 (len 2) - skipping
*DHCP Socket Task: Nov 07 11:16:09.174: 00:22:fb:7b:37:32 DHCP options end, len 76, actual 68
*DHCP Socket Task: Nov 07 11:16:09.174: 00:22:fb:7b:37:32 DHCP Forwarding DHCP packet (332 octets) packet DHCP Socket Task: Nov 07 11:16:09.174: 00:22:fb:7b:37:32 DHCP option len (including the magic cookie) 76
Thanks,
Raj Sandhu -
WLC 5508 8.0.100 AP dropout anf fallback issue
After WLC upgrade to 8.0.100 [ not in HA mode], the AP seem to be dropping out and reconnect using the fallback to IP- inspite of the statically configured IP on the AP
Running Outdoor mesh AIR-CAP1552E-N-K9 on WLC 5508
(Cisco Controller) >show boot
Primary Boot Image............................... 8.0.100.0 (default) (active)
Backup Boot Image................................ 7.6.101.2
=========
Last AP disconnect details
- Reason for last AP connection failure.................... The AP has been reset by the controller
- Last AP disconnect reason................................ Unknown failure reason
Last join error summary
- Type of error that occurred last......................... Lwapp join request rejected
- Reason for error that occurred last...................... No Mwar payload found in join request
- Time at which the last join error occurred............... Dec 03 00:05:26.114
AP disconnect details
- Reason for last AP connection failure.................... The AP has been reset by the controllerWe downgraded the WLC to 7.4.121.0 and finally got rid of the DHCP problem
But encountered a new issue
The WGB once connected to the mesh AP does not reconnect to the network , auth failure- AIR-SAP1602E-Z-K9 running - ap1g2-k9w7-mx.152-2.JB2
Local EAP auth configured for WGB client on the WLC
Looks more like the WGB stuck in a state , unable to negotiate its credentials
Controller log
*dot1xMsgTask: Mar 24 10:33:52.737: #DOT1X-3-WPA_SEND_STATE_ERR: 1x_kxsm.c:1404 Unable to send EAPOL-key msg - invalid WPA state (0) - client f4:0f:1b:23:03:37
Attached is the debug and client status from WLC
Any idea what is going on
Thanks
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