WLC 7.6.120.0 Radius problems with FreeRadius server

Hi there
we have 3 WLC 5508 with version 7.6.120.0 and 2 FreeRadius servers. In the WLC log we see a lot of "radius auth-server unavailable" messages and some users can not authenticate against our dot1x (PEAP).
The problems occur most of the time, when there are a lot of WLAN clients trying to connect to the SSID at the same time.
Does anybody have the same problems or are there any known bug for this phenomena?
Thanks in advance and best regards
Anna

Hi Anna
your problems seems to be this bug here: https://tools.cisco.com/bugsearch/bug/CSCuo96366
Symptom:
Clients are not able to Authenticate at Peak loads when using FreeRadius.
Conditions:
Using Freed radius (most susceptible), we observe at high auth rate and if Radius server is not responding to all Radius packets in seq order or if the server is slow, WLC when wraps around 0-255 Radius ID's, it does not do a check when posting new packet.
So essentially you have 2 packets with same ID being presented to AAA server.
Workaround:
Recover's when load is reduced.
Further Problem Description:
So far, issue has not been brought to notice while using ISE/ACS/NPS.
There are two possible solutions I see:
1. Downgrade to an earlier WLC version <7.6 (e.g. 7.4.121.0)
2. Try to have another radius server in between (radius proxy, e.g. Cisco ACS or Microsoft NPS)
Best regards
Dominic

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