WLC, WCS. Location Appliance upgrade order

Folks -
I am about to upgrade my system from 4.1 code to 4.2 code. I am wondering if it's possible to have the WCS and 2700 Location Appliance upgraded to 4.2 d-cubed revs first while still running Concannon WLC code 4.1.185? I am hoping to be able to upgrade WCS/2700 several days before doing all of my controllers.
So in summary, will the following combo work? WCS-4.2.97, 2700-3.1.38.0, WLCs-4.1.185.

Hi Charles,
Yes, this would be the supported method :)
Upgrading to a New Software Release
The Cisco WCS release must be the same or more recent than the controller software release. **Upgrade the Cisco WCS first to prevent any unexpected problems. Cisco WCS supports database upgrades only from the following official Cisco WCS releases:
â¢4.0.66.0
â¢4.0.81.0
â¢4.0.87.0
â¢4.0.96.0
â¢4.0.97.0
â¢4.0.100.0
â¢4.1.83.0
â¢4.1.91.0
â¢4.2.62.0
â¢4.2.62.11
â¢4.2.81.0
Wireless LAN Controller Requirements
Cisco WCS 4.2.97.0 supports management of the following wireless LAN controllers:
â¢4.0.155
â¢4.0.179.8
â¢4.0.179.11
â¢4.0.206.0
â¢4.0.216.0
â¢4.1.171.0
â¢4.1.185.0
â¢4.2.61.0
â¢4.2.99.0
â¢4.2.112.0
â¢4.2.130.0
â¢4.2.172.0
http://www.cisco.com/en/US/docs/wireless/wcs/release/notes/WCS4_2MR2.html#wp69815
Hope this helps!
Rob

Similar Messages

WLC upgrade to 7.0.98.0, WCS & Location Appliance to upgrade - Building maps location

Hi,
We recently upgraded about 24 WLCs (4402s and 5508s) from 6.x to 7.0.98.0. In order to support these WLCs through WCS, we also need to upgrade the WCS to 7.0.164 which is currently running at 6.0.132.0 (Linux OS). Same is the case with Wireless Location Appliance 2700 to be upgraded as well. Wireless Management system has number of building maps with AP locations.
Prior to upgrade the WCS / Location appliance we need to take the backup of these building maps, already stored to export after the upgrade. Kindly let us know the directory where all these maps are being stored, as during upgrade we will loose all the stored data / maps.
Thanks for your kind assistance.
Regards.
Shuja

Hi Shuja:
Who says you're going to lose all your maps and stored data during a WCS upgrade? The installer for WCS 7.0.164.0 will see the 6.0.132.0 installation and upgrade it in place, modifying the existing data to work in the new 7.0 format. The installer for WCS 7.0.164.0 will even ask you if you want to make a backup of this data before the upgrade process even starts, although it would be a good idea to pull a backup of everything before you start. (One can never have too many backups, right?) The backup application in your existing install should be at /opt/WCS6.0.132.0/backup . Run that application and it will prompt you for a location to put the .nmsbackup file.
The .nmsbackup file that results from a WCS backup is what gives WCS its portability across platforms (physical/virtual) and operating systems (Windows/Linux). It's essentially the lifeboat of WCS, containing the database, the maps, the licenses and other supporting files.
Performing Maintenance Operations chapter of the WCS Configuration Guide:
http://tools.cisco.com/squish/08725
Sincerely,
Rollin Kibbe
Network Management Systems Team

Location Appliance not detecting elements after upgrade

Hi
Our loacation appliance had version 2.1.42.0. After upgrading it to version 3.1.36 there are no clients been discovered.
I must admit we don't have read-write access to the WLAN Controller 4400, and read somehwere that ntp plays a big role from AppLoc ver 3.0 upwards in this. The WCS , Location Appliance and the WLC is syncing to the same NTP server.
Some errors I have noticed:
5/15/08 00:12:38 ERROR[locp] [13] Error in ConnectHandler(endPoint) <LocpSessionTarget mode=CLIENT><LocpEndPoint status=HANDSHAKE t
otalBytesSent=19740 totalBytesReceived=16730><LocpEndPoint.Key host=10.1.30.10 port=16113/></LocpEndPoint></LocpSessionTarget>
5/15/08 00:12:38 TRACE[com.aes] [13] [ConnectHandler:handle-09] THROW
javax.net.ssl.SSLException: Received fatal alert: certificate_unknown at com.sun.net.ssl.internal.ssl.Alerts.getSSLException(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLEngineImpl.fatal(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLEngineImpl.fatal(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLEngineImpl.recvAlert(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLEngineImpl.readRecord(Unknown Source) at om.sun.net.ssl.internal.ssl.SSLEngineImpl.readNetRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLEngineImpl.unwrap(Unknown Source) at javax.net.ssl.SSLEngine.unwrap(Unknown Source) at com.aes.server.locp.transport.IOChannelSecure.doHandshake(Unknown Source) at com.aes.server.locp.transport.LocpTransportService$ConnectHandler.handle(Unknown Source) at com.aes.server.locp.transport.ChannelEventDispatcherImpl$HandlerTask.run(Unknown Source)
The WCS is Version 5.0.56.2 , Type: Base + Location; Licensed APs: 1000.
I have reverted back to the old version and its working fine now. And we have only a few hours of change control to get this upgrade right.
Any ideas? Much appreciated.

Have you verified that the times are all correct on the devices?
I had an AP issue with time+certificates and even though all my controllers were set to sync to the same ntp server, the times were off. I manually set the times and that fixed it.

2.4GHz RFID Tags for Cisco WCS and Location Appliance

hi,
someone knows a company that produce small 2,4Ghz active rfid tags that i can include in my wlan network?
i'm running WCS, Location Appliance and WLC 4404 and 4402
thx

aeroscout, pango and wherenet are cisco partners. see http://www.cisco.com/en/US/products/ps6386/products_qanda_item0900aecd8029371a.shtml

Location Appliance 2700 - is it supported with v7 WCS and WLC?

The compatibility matrix shows no support for a Location Appliance 2700 for any version 7.0.x.x for WCS and WLC. However, I did see a thread here where a v6.0.x.0 had compatibility. v6.0.202.0 is MD. Is it compatible with v7 WCS and WLC?
Can any of the experts please comment? Thank you.

Hi,
here is the link that will answer ur question!!
http://www.cisco.com/en/US/docs/wireless/controller/4400/tech_notes/Wireless_Software_Compatibility_Matrix.html#wp78062
Please dont forget to rate the usefull posts!!
Regards
Surendra

WCS & 2710 Location Appliance

I am running version 7.0.164.0 on my WCS and have a 2700 and a 2710 Location Appliance both running version 6.0.102.0. I used to be able track clients on the WCS maps but now I am not able to. No clients show up on the maps anymore, just the APs and their heat maps. I'm not sure when this started but I am guessing there is a compatability issue between the two. Can anyone verify this?

I am running the same versions and able to track clients. You might need to
click on the ">" to pull up the filter for the client view and check the show all clients checkbox

Cisco Wireless Location Appliance

dear
i have WCS with 500 ap License
i need to have Cisco Wireless Location Appliance what lisens i need for 500 ap
please explain to me that

Hi Ahmed,
This is the upgrade License SKU for upgrading WCS to WCS Location;
WCS-LOC-UPG-K9
Supports deployment of Cisco WCS on a single server only.
For customers upgrading from their existing Cisco WCS base licenses to equivalent Cisco WCS location licenses running Cisco WCS Software Release 4.1 or later.
Available as Cisco WCS location in increments of 50, 100, or 500 lightweight access points.
Customers currently using this license with Cisco WCS Software Release 4.0 are encouraged to upgrade to Cisco WCS Software Release 4.1, but they are not required to do so.
Order the Correct Cisco WCS SKUs
The process to order Cisco WCS SKUs for WCS-STANDARD-K9, WCS-LOC-UPG-K9, WCS-WLSE-UPG-K9 and WCS-ENT-K9 is presented below. To request help with ordering, please contact Cisco Customer Service: http://www.cisco.com/go/customerservice.
1. Login to the Cisco Ordering Tool.
2. Enter the family SKU of WCS-STANDARD-K9 or WCS-LOC-UPG-K9 or WCS-WLSE-UPG-K9 or WCS-ENT-K9 into "Enter Product" in the Ordering Tool and then press "Enter."
3. The family SKU will display in the ordering area. (Figure 6).
4. Select the "Line" for the family SKU
5. Once you have been taken to the configuration screen, select one of these options from the left side (Figure 7):
For WCS-STANDARD-K9 select one of the sub-SKUs based on the following:
Base: WCS Standard AP Base Option
Location: WCS Standard AP Location Option
For WCS-WLSE-UPG-K9 select one of the sub-SKUs based on the following:
Base: WLSE to WCS AP Base Upgrade Option
Location: WLSE to WCS AP Location Upgrade Option
**For WCS-LOC-UPG-K9 select the sub-SKU:
**WCS AP Location Upgrade Option
For WCS-ENT-K9 select the sub-SKU:
WCS Enterprise AP Location Option
For the WCS-STANDARD-K9 or **WCS-LOC-UPG-K9 SKU families, customers are prompted to order the optional CD (WCS-CD-K9), for a nominal charge, during the ordering process. The WCS-CD-K9 contains one software image of Cisco WCS Software Release 4.1 on a CD for Windows and Linux. This CD is shipped by U.S. mail to the purchaser's address. The optional CD is not available for WCS-WLSE-UPG-K9 because this SKU family already ships in CD format.
6. The right side of the screen will display the licenses available (Figure 7). The price for each SKU is displayed in the Ordering Tool.
7. Each license is orderable in a quantity of one (1) for the quantity blocks specified. To add multiple quantities of license blocks, you must go back to the main screen and order additional family SKUs and then select the sub-SKU option and license quantity block required. Repeat this process as needed, until the correct quantity of license blocks for your sub-SKU have been ordered.
From this good doc;
http://www.cisco.com/en/US/products/ps6305/pro ducts_data_sheet0900aecd804b4646.html
Hope this helps!
Rob

Location Appliance

Location 2700 - 3.1.42.0
WCS - 4.2.81.0
WLC - 4402 - 5.1.151.0
I recently added a 2nd controller into my wireless infrastructure and I cant seem to get the location device to locate clients. It works no problem with the 1st controller.
The time on the devices is good, they sync with no problem...just wont locate any clients in WCS with AP's connected to my new controller. I get the error There are no clients on this floor. Either you don't have any location server which locates clients or none of your location servers detected any clients on this floor error message is reported on the Wirless Control System (WCS)
I would really appreciate any suggestions. Thanks.

You are using incompatible version. Considering your controller version is 5.1.51.0, you should have the following versions on your WCS and the location appliance.
WCS - 5.1.64.0
Location - 5.1.30.0
Please upgrade to these versions and if you still cannot locate clients, we can troubleshoot further.
Pushkar

Location Appliance Issue

Hi
I have a WCS that has been upgraded to Version 7.0.164.0 and a Location Appliance that is running 6.0.102.0
The RFID tracking is no longer working.
I can't see that WCS 7.0.164.0 supports the 6.0.102.0 on the Location Appliance and think I need to back off the Location Appliance to 6.0.101.0
Has anyone had similar problems?
Has anyone reverted the software on a Location Appliance before?
Thanks for any advice.
Regards
Roger

Hello Roger,
this is due to bug CSCth48443
Location Appliance stops tracking Wireless Client when WLC code is 7.0
you need location image 006.000.103
please contact us (TAC) to get this image posted to your CCO..
Kind regards
Talal
===
please rate answers that you find useful , and mark as answered - when it is :-) - so others can find it easily

Location Appliance shows no clients

Hi
Our Location Server has recenlty been upgraded and we can't see any clients:
WCS ver = 5.2.110.0
WLCs versions are: 5.0.148.0 (WiSMs), 5.2.193.0 (4400) and 6.0.188.0
AppLoc was 3.0.42.0, but is upgraded to ver: 4.0.33.0.
They're all synced to NTP.
sample Error seen in AppLoc: (10.217.95.250 is one of the WLAN controllers)
8/11/10 12:01:34 ERROR[locp] [21] The LOCP session target is not responding: <LocpSessionTarget mode=CLIENT><LocpEndPoint status=INIT totalBytesSent=390 totalBytesReceived=0><LocpEndPoint.Key host=10.217.95.250 port=16113/></LocpEndPoint></LocpSessionTarget>
I have trached the original database , synced from fresh with the WCS, but no luck.
no clients seen.
Used Memory (bytes): 5801360
Allocated Memory (bytes): 9441280
Max Memory (bytes): 530907136
DB virtual memory (kbytes): 247
DB virtual memory limit (bytes): 32000000
DB disk memory (bytes): 8224768
DB free size (kbytes): 4784
Active Elements: 0
Active Clients: 0
Active Tags: 0
Active Rogues: 0
Active Elements Limit: 2500
Active Sessions: 1
Clients Not Tracked due to the limiting: 0
Tags Not Tracked due to the limiting: 0
Rogues Not Tracked due to the limiting: 0
Total Elements Not Tracked due to the limiting: 0
Has anyone have plan on how to troubelshoot this? Additional debug didn't shed any light.
P

Hi Pvanvuuren:
You've got some good clues there.
8/11/10 12:01:34 ERROR[locp] [21] The LOCP session target is not responding:
If you know 10.217.95.250 is a wireless LAN controller, why not take a look at the controller to see why it doesn't open the door when the Location Appliance comes knocking?
debug nmsp connection enable
debug nmsp error enable
debug pm pki enable
That will show what's going on from the controller's perspective. That last debug will confirm whether or not the certificate the Location Appliance presents to the controller is any good.
Sincerely,
Rollin Kibbe
Network Management Systems Team

Location Appliance Help required

Hello,
I have a WCS,WLC and LOC deployed. The integration betwen the WLC and WCS is working perfectly. We didn't put a lot of access points in the deployment because we didn't need acurate location tracking but at least we need some.
The problem is the location appliance is not able to pull any information about the connected clients. No clients shows on the map eventhough the APs report connected clients.
One issue I had is when I try to synchronize the network design with the location appliance I get the below error:
"Element found and will be pulled to WCS".
I appreciate any help with issue as it is quite urgent,
Regards,

Hello Sabhasin,
The message I was receiving above was due to time difference between the location appliance and WLC. Now all systems are using an NTP server and in sych.
As for the location on the map I was able to point the problem to the following:
If you delete the location from the WCS and add it again and then go to the MAP you can see the clients and the rogue stuff within a two minutes time range. When the two minutes pass you no more able to see the last two minutes info from the location.
If you choose the past 5 minutes then you see the information on the map. When 3 more minutes pass you no more see anything for the last 5 minutes data.
If you choose 15 minutes after 10 minutes pass you no more see anything on the map.
If you delete the location appliance and add it again you will be able to see the information again starting with two minutes and again same pattern.
Therefore, the issue is that the info is pulled from the location once you add it and after that nothing is pulled.
I tried synchronizing all the servers and no luck,
I appreciate your response,
Regards,

Wireless Location Appliance

Hi,
We have a central WCS server. One of our remote offices has purchased the 2710 wireless location appliance and 2 WLC's
Where is the best place to situate the appliance? In the remote site with the WLCs or centrally with WCS?
In addition we have purchased WCS licenses with "location" for all our other AP's. So we would like to utilise their 2710 for other WLAN's at other remote sites. (However, they (the remote site) should be the primary beneficiary). Does this affect the location of the appliance?
Appreciate your help,
Andy

I really don't think it matters where the location appliance is. However, since it is WCS that is sending the information to the Location Appliance for processing, it would probably be more logical for the location appliance to be located with the WCS server. I'm sure from a bandwidth perspective, the best option is to keep the two devices in close proximity.
I can't really think of a situation where you would even need to "prioritize" the benefits of the location appliance. Expect from an installation perspective, focusing more on the remote site before adding the others systems.

Querry on Location Appliance Server

Hi,
I need a help on the below :
Can we upgrade the Location Appliance to any version which is compatible with both WCS servers (4.2.110) and (5.2.100).If yes then which version would we go for location Appliance.
Please let me know.
Regds,
Lalit

The location appliance software is tied to the version of WCS that is running. The release notes for WCS tell which
version you should be running on the WLA.
For 4.2.110:
http://www.cisco.com/en/US/docs/wireless/wcs/release/notes/WCS4_2MR3.html
recommended code is: 3.1.42.0
For 5.2.110:
http://www.cisco.com/en/US/docs/wireless/wcs/release/notes/WCS_RN5_2.html
recommended code is: 5.2.91.0 (for both MSE and LA )
You should also keep in mind that location is tied to a range of code on the controllers and should be checked against the release notes
for location:
http://www.cisco.com/en/US/products/ps6386/prod_release_notes_list.html

Is "location appliance" needed to se location ?

Hello people
We just bought a "WLC 4402" and "WCS 4 with location" and I?m a bit confused: Do I need the "location appliance" to be able to see where the clients are on the map I import in WCS or is this possible without the "location appliance" ?
/Dan

Without the location appliance, you can only do location on demand and for one client at the time. So, it's only possible to know where one client is within your building at the present time.
If you want to track simultaneously multiple clients and keep an history of the client location, then you need the location appliance. You will also see all the clients on the maps.
Rgds,
Gaetan

2700 location appliance tracked elements

I have a 2700 series location appliance running version 2.1.42.0, I know it's an older version but my controllers and WCS need upgraded as well. Putting that aside, I recevied an error in WCS that I have reached the max of 2500 tracked elements. Does anyone know how to reset the tracked elements back to 0 so the device can start over again? I'm not sure how it got to that limit as I only have about 150 Ap's and roughtly 1500 clients. thanks.

at this point, I'm thinking clearing the whole db may be the way to go and let it start over. Can the db be cleared without clearing the entire appliance config?

WLC, WCS. Location Appliance upgrade order

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